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Hemel Hempstead Leisure

Park Road, Hemel Hempstead, Hertfordshire, HP1 1JS

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Access Guide

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Introduction

  • Services / facilities within the building include a main sports hall, swimming pool, fitness suite, meeting room, martial arts room, and a toddlers playgroup.
  • Services / facilities within the grounds include an outdoor pool and all weather pitch.

Location

  • There is a bus stop within 150m (164yds) of the venue.
  • The nearest National Rail station is Hemel Hempstead.

Opening Times (Sports Centre)

  • Monday 06:15 - 22:00.
  • Tuesday 06:15 - 22:00.
  • Wednesday 06:15 - 22:00.
  • Thursday 06:15 - 22:00.
  • Friday 06:15 - 22:00.
  • Saturday 08:00 - 20:30.
  • Sunday 08:00 - 20:00.

Parking

  • The venue does have its own car park.
  • Venue Car Park View
    • Parking is free for all users.
    • The car park is located at the front and rear of the venue.
    • The car park type is open air/surface.
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
    • There is/are 6 designated parking bay(s) within the car park.
    • The dimensions of the designated parking bay(s) are 500cm x 550cm (16ft 5in x 18ft 1in).
    • The nearest designated bay is 20m (21yd 2ft) from the main entrance.
    • The furthest designated bay is 40m (43yd 2ft) from the main entrance.
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is / are slopes/ramps.
    • The car park surface is tarmac.
    • The patron does not have to cross a road.
    • The car park does not have a height restriction barrier.
  • Drop off Point View
    • There is not a designated drop off point.
  • Comments View
    • All users of the car park must register at reception for free parking.

Outside Access (Main Entrance)

  • This information is for the entrance located at the front of the building.
  • There is not level access into the venue.
  • The main door(s) open(s) automatically.
  • The door(s) is / are double.
  • The width of the door opening is 160cm (5ft 3in).
  • Second set of doors View
    • There is a small raised threshold in the doorway.
    • There is a second set of doors.
    • The door(s) open(s) automatically.
    • The door(s) is / are double.
    • The width of the door opening is 160cm (5ft 3in).

Level Change (Main Entrance)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located in front of the entrance.
  • The ramp or slope is moderate.
  • There is a level landing at the top of the ramp.
  • The ramp does have handrails.
  • The handrails are on both sides.
  • There is a / are step(s) to access this area / service.
  • The step(s) is/are located to the left as you face the entrance.
  • There is / are 2 step(s) to the area / service.
  • There is tactile paving at the top and bottom of the steps.
  • The step(s) is / are clearly marked.
  • The step(s) is / are medium height.
  • The steps do have handrails.
  • The handrails are on the right going up.
  • The ramp or slope does bypass the step(s).

Reception

  • The desk/counter is 12m (13yd 4in) from the main entrance.
  • There is level access to the desk/counter from the entrance.
  • The desk/counter is medium height (77cm - 109cm).
  • The desk/counter has a low (76cm or lower) section.
  • The lighting levels are medium.
  • There is a hearing assistance system.
  • The type of system is a portable loop.
  • Staff are trained to use the system.
  • Comments View
    • There are wide barrier gates available, that are 100cm in width.

Inside Access

  • There is level access to the service.
  • This venue does play background music.
  • Music is played in the fitness suite.
  • Motorised scooters are allowed in public parts of the venue.
  • The lighting levels are medium.

Inside Access (Main Sports Hall)

  • There is level access to the service.
  • Motorised scooters are allowed in public parts of the venue.
  • The lighting levels are medium.

Eating and Drinking (Cafe)

  • The following information is for the cafe.
  • The cafe is located to the right of the reception.
  • Full table service is not available.
  • Food or drinks are ordered from the service counter.
  • Food or drinks can be brought to the table.
  • There is not a lowered section at the counter.
  • No tables are permanently fixed.
  • No chairs are permanently fixed.
  • No chairs have armrests.
  • The nearest table is 2m (2yd 7in) from the cafe entrance.
  • The standard height for tables is 70cm.
  • There is ample room for a wheelchair user to manoeuvre.
  • Plastic / takeaway cups are available.
  • Plastic / takeaway cutlery is available.
  • Drinking straws are available.
  • Menus are wall only.
  • Menus are not available in Braille.
  • Menus are not available in large print.
  • Picture menus are not available.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • The type of food served here is hot and cold meals and snacks.
  • Opening Times View
    • Monday 09:00 - 18:00.
    • Tuesday 09:00 - 18:00.
    • Wednesday 09:00 - 18:00.
    • Thursday 09:00 - 18:00.
    • Friday 09:00 - 18:00.
    • Saturday 09:00 - 17:30.
    • Sunday 09:00 - 17:30.

Swimming Pool (Indoor)

  • There is level access from the changing area to the swimming pool.
  • There is not a ramped entrance into the water.
  • There is a wet side chair available.
  • There is a hoist for wheelchair users to access the water.
  • The hoist is manual.
  • There are not steps into the swimming pool.
  • There is a ladder type entrance into the water.
  • There is a handrail on both sides of the ladder.

Swimming Pool (Outdoor)

  • There is level access from the changing area to the swimming pool.
  • There is not a ramped entrance into the water.
  • There is a wet side chair available.
  • There is a hoist for wheelchair users to access the water.
  • The hoist is manual.
  • There are steps into the swimming pool.
  • There are 5 steps.
  • The steps do have handrails.
  • The handrails are on both sides.
  • There is a ladder type entrance into the water.
  • There is a handrail on both sides of the ladder.

Other Floors

  • Steps View
    • The floors which are accessible by stairs are G-1.
    • There are 15+ steps between floors.
    • The steps are clearly marked.
    • The steps are medium (11cm - 17cm).
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • There is a landing.
    • The lighting levels are medium.

Lift

  • There is a lift for public use.
  • The lift is located to the right of the reception.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are G-1.
  • The lift is 23m (25yd 6in) from the main entrance.
  • Staff do not need to be notified for use of the lift.
  • The clear door width is 80cm (2ft 7in).
  • The dimensions of the lift are 110cm x 140cm (3ft 7in x 4ft 7in).
  • There are not separate entry and exit doors in the lift.
  • There is a mirror to aid reversing out of the lift.
  • The lift does not have a visual floor indicator.
  • The lift does have an audible announcer.
  • The controls for the lift are within 90cm - 120cm from the floor.
  • The lift does not have Braille markings.
  • The lift does have tactile markings.
  • The lighting level in the lift is medium.

Fitness Suite

  • Access to Fitness Suite View
    • The fitness suite is located on the first floor.
    • The fitness suite is 8m (8yd 2ft) from the lift.
    • There is level access to the fitness suite.
    • Level access is by lift.
    • There are not doors into the fitness suite.
  • IFI Accredited Fitness Suite View
    • The fitness suite has attained IFI level three.
    • A number of staff have received IFI Mark standard Disability Equality Training.
    • IFI accredited equipment is available.
    • For example: upright cycle, recumbent cycle, upper body ergometer and upper body multi-station.
    • A portable hearing loop is available for induction.
    • Staff are trained to use the portable hearing loop.
    • There is clear manoeuvring space between equipment.
    • There is level access to all of the equipment.

Accessible Changing Room (Wet Side)

  • There are accessible changing rooms available.
  • The accessible changing room is located in the changing village.
  • The facility is 12m (13yd 4in) from the indoor pool entrance.
  • The door opens outwards.
  • The width of the door is 90cm (2ft 11in).
  • The door is locked by a locking handle.
  • The dimensions of the accessible changing room are 170cm x 190cm (5ft 7in x 6ft 3in).
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 100cm (3ft 3in).
  • There is a dropdown rail on the transfer side.
  • There is a flush on the transfer side.
  • Wall mounted rails are available.
  • The toilet seat is 45cm (1ft 6in) above floor level.
  • There is a sink.
  • The sink can be reached from seated on the toilet.
  • The height of the sink is 73cm (2ft 5in).
  • The tap type is lever.
  • There is a mixer tap.
  • There is an emergency alarm in the cubicle.
  • The emergency alarm is fully functional.
  • There is not a locker within the accessible changing room.
  • The accessible changing room has a ceiling tracking hoist.
  • There is a changing bench.
  • The facility changing bench is wall mounted.
  • The facility changing bench height is adjustable.
  • The length of the bench is 160cm (5ft 3in).
  • There is a wheel in shower.
  • The facilities available in the accessible shower are an adjustable shower head, handrails, a shower chair and a flip down seat.
  • The height of the seat is 40cm (1ft 4in).

Accessible Shower (Wet Side)

  • Accessible shower facilities are available.
  • The accessible shower(s) surveyed is/are located within the changing village.
  • The facilities available in the accessible shower(s) include; handrails and a flip down seat.
  • The height of the seat is 40cm (1ft 4in).
  • There is level access to the services from the accessible shower facilities.

Accessible Toilet (Dry Side 1)

  • There is an/are accessible toilet(s) within this venue designated for public use.
  • Location and Access View
    • The toilet is not for the sole use of disabled people.
    • There is pictorial signage on or near the toilet door.
    • This accessible toilet is 20m (21yd 2ft) from the lift.
    • The accessible toilet is located on the first floor.
    • There is level access to this accessible toilet.
    • This is by lift.
  • Features and Dimensions View
    • This is a unisex toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a locking handle.
    • The width of the accessible toilet door is 90cm (2ft 11in).
    • The door weight is light.
    • The dimensions of the accessible toilet are 260cm x 290cm (8ft 6in x 9ft 6in).
    • There is sufficient turning space in the cubicle for a wheelchair user.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 185cm (6ft 1in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is twist/turn.
    • There is not a mixer tap.
    • There is an emergency alarm.
    • The emergency pull cord alarm is fully functional.
    • Disposal facilities are available in the cubicle.
    • There is a coat hook.
    • The coat hook is within 120cm (3ft 11in) from floor level.
  • Position of Fixtures View
    • Wall mounted rails are available.
    • As you face the toilet the wall mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There are mirrors.
    • Mirrors are placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 45cm (1ft 6in).
    • There is a hand dryer.
    • The hand dryer can be reached from seated on the toilet.
    • The hand dryer is placed higher than 100cm (3ft 3in).
    • The height of the hand dryer is 120cm (3ft 11in).
    • There is not a towel dispenser.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin cannot be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is good.
    • The contrast between the internal door and wall is good.
    • The contrast between the grab rails and wall is good.
    • The contrast between the drop down rails and wall is good.
    • The contrast between the walls and floor is good.
    • The lighting levels are medium.
  • Baby Change Facilities View
    • Baby change facilities are located within the venue.
    • Baby change facilities are located inside accessible toilet.
    • The height of the baby change table once extended is 70cm (2ft 4in).

Accessible Shower (Dry Side 1)

  • Accessible shower facilities are available.
  • The accessible shower(s) surveyed is/are located inside accessible toilet.
  • The facilities available in the accessible shower(s) include; an adjustable shower head, handrails and a flip down seat.
  • The height of the seat is 45cm (1ft 6in).
  • There is level access to the services from the accessible shower facilities.

Accessible Toilet (Dry Side 2)

  • There is an/are accessible toilet(s) within this venue designated for public use.
  • Location and Access View
    • The toilet is not for the sole use of disabled people.
    • There is pictorial signage on or near the toilet door.
    • This accessible toilet is 70m (76yd 1ft) from the main entrance.
    • This accessible toilet is located opposite the main sports hall.
    • There is level access to this accessible toilet.
  • Features and Dimensions View
    • This is a unisex toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a locking handle.
    • The width of the accessible toilet door is 90cm (2ft 11in).
    • The door weight is light.
    • The dimensions of the accessible toilet are 220cm x 210cm (7ft 3in x 6ft 11in).
    • There is sufficient turning space in the cubicle for a wheelchair user.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 140cm (4ft 7in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is twist/turn.
    • There is not a mixer tap.
    • There is an emergency alarm.
    • The emergency pull cord alarm is fully functional.
    • Disposal facilities are available in the cubicle.
    • There is not a coat hook.
  • Position of Fixtures View
    • Wall mounted rails are available.
    • As you face the toilet the wall mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There are not mirrors.
    • The height of the toilet seat above floor level is 45cm (1ft 6in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is placed higher than 100cm (3ft 3in).
    • The height of the hand dryer is 120cm (3ft 11in).
    • There is a towel dispenser.
    • The towel dispenser can be reached from seated on the toilet.
    • The towel dispenser is placed higher than 100cm (3ft 3in).
    • The height of the towel dispenser is 110cm (3ft 7in).
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin cannot be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is good.
    • The contrast between the internal door and wall is good.
    • The contrast between the grab rails and wall is fair.
    • The contrast between the drop down rails and wall is fair.
    • The contrast between the walls and floor is fair.
    • The lighting levels are medium.

Standard Changing Room (Wet Side Changing Village)

  • There is a/are standard changing room(s) available.
  • The standard changing room(s) is/are 60m (65yd 1ft) from the main entrance.
  • The standard changing room(s) is/are 12m (13yd 4in) from the reception desk.
  • The standard changing room(s) is/are 6m (6yd 1ft) from the indoor pool.
  • The standard changing room(s) surveyed is/are located to the right of the reception.
  • There is level access to the standard changing room(s).
  • Shower facilities are available within the changing room(s).
  • There is level access to the shower facilities.

Standard Shower (Wet Side)

  • Shower facilities are available.
  • The showers are located in the changing village.
  • There is level access to the shower facilities.

Standard Toilet(s) (Wet Side)

  • Availability and Location of Standard Toilets View
    • Standard toilet facilities are available.
  • Access to Standard Female and Male Toilet(s) View
    • The female and male toilet facilities that were surveyed are located within the changing village.
    • The female and male toilets are 12m (13yd 4in) from the indoor pool entrance.
    • Inside the venue, there is level access to the female and male toilets.
    • An ambulant toilet cubicle with wall mounted grab rails is available.
    • Lighting levels are medium.
  • Baby Change Facilities View
    • Baby change facilities are located within the venue.
    • Baby change facilities are located within the changing village.
    • The height of the baby change table once extended is 80cm (2ft 7in).
    • Inside the venue, there is level access to the baby change facility.

Standard Changing Room (Dry Side)

  • There are standard changing rooms available.
  • The standard changing room is 60m (65yd 1ft) from the main entrance.
  • The standard changing room is 20m (21yd 2ft) from the reception desk.
  • The standard changing room is 5m (5yd 1ft) from the sports hall.
  • The standard changing rooms are located to the left of reception, along the corridor on the left.
  • There is level access to the standard changing rooms.
  • Shower facilities are available within the changing room(s).
  • There is level access to the shower facilities.

Standard Toilet(s) (Dry Side)

Additional Info

  • Staff do receive disability awareness / equality training.
  • Documents can be requested in Braille.
  • Documents can be requested in large print.
  • A bowl of water can be provided for an assistance dog.
  • A member of staff trained in BSL skills is not normally on duty.
  • This service can be requested.