You are on Introduction. Skip to the next section.

Introduction

• Services / facilities within the building include a main sports hall, swimming pool, fitness suite, meeting room and a multifunctional room.
• Services / facilities within the grounds include an outdoor pool and all weather pitch.

You are on Opening Times. Skip to the next section.

Opening Times

• Monday 06:00 - 22:00.
• Tuesday 06:00 - 22:00.
• Wednesday 06:00 - 22:00.
• Thursday 06:00 - 22:00.
• Friday 06:00 - 21:00.
• Saturday 08:00 - 18:00.
• Sunday 08:00 - 18:00.

You are on Location. Skip to the next section.

Location

• There is a bus stop within 150m (164yds) of the venue.
• The nearest National Rail station is Hemel Hempstead.

You are on Parking. Skip to the next section.

Parking

• The venue does have its own car park.

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• Venue Car Park View
  • Parking is free for all users.
  • The car park is located at the front and rear of the venue.
  • The car park type is open air/surface.
  • There is/are 6 Blue Badge parking bay(s) within the car park.
  • The dimensions of the Blue Badge parking bay(s) are 495cm x 475cm (16ft 3in x 15ft 7in).
  • The nearest Blue Badge bay is 16m (17yd 1ft) from the main entrance.
  • The furthest Blue Badge bay is 38m (41yd 1ft) from the main entrance.
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is/are slopes/ramps.
  • The car park surface is tarmac.
  • There is not a road to cross between the car park and the entrance.
  • The car park does not have a height restriction barrier.
• Drop-off Point View
  • There is not a designated drop off point.
• Comments View
  • All users of the car park must register at reception for free parking.

You are on Outside Access (Main Entrance). Skip to the next section.

Outside Access (Main Entrance)

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• Entrance View
  • This information is for the entrance located at the front of the venue.
  • There is ramped/sloped or stepped access at this entrance.
  • The main door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The width of the door opening is 158cm.
  • There is a second set of doors.
  • The door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The width of the door opening is 162cm.
• Ramp/Slope View
  • The ramp/slope is located in front of the entrance.
  • The gradient of the ramp/slope is slight.
  • The ramp/slope is permanent.
  • There is a level landing at the top of the ramp/slope.
  • There is a/are handrail(s) at the ramp.
  • The handrail(s) is/are on both sides.
  • The ramp/slope does bypass the step(s).
• Step(s) View
  • The step(s) is/are located in front of the entrance.
  • There is/are 2 step(s).
  • The step(s) is/are clearly marked.
  • The height of the step(s) is/are between 15cm and 18cm.
  • The height of the step(s) is/are 15cm.
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on the right going up.
  • Handrails are at the recommended height (90cm-100cm).
  • Handrails do cover the flight of stairs throughout its length.
  • Handrails are easy to grip.
  • Handrails do extend horizontally beyond the first and last steps.

You are on Reception. Skip to the next section.

Reception

• The desk/counter is 12m (13yd 4in) from the main entrance.
• There is level access to the desk/counter from the entrance.
• The desk/counter is medium height (77cm - 109cm).
• The desk/counter does not have a low (76cm or lower) section.
• The lighting levels are moderate to good.
• There is a hearing assistance system.
• The type of system is a portable loop.
• The hearing assistance system is not signed.
• Staff are trained to use the system.
• The hearing assistance system was not tested at the time of the survey.

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• Comments View
  • There are wide barrier gates available that are 99cm in width.
  • Portable hearing loop is temporarily out of order.

You are on Inside Access. Skip to the next section.

Inside Access

• There is level access to the service(s).
• There is a hearing assistance system.
• The system is a portable loop.
• Staff are trained to use the system.
• The hearing assistance system was not tested at the time of the survey.
• This venue does play background music.
• Music is played in the fitness suite and café.
• Motorised scooters are welcomed in public parts of the venue.
• The lighting levels are moderate to good.

You are on Level Change (Access to Sports Hall). Skip to the next section.

Level Change (Access to Sports Hall)

• There is a ramp/slope to access this area/service.
• The ramp/slope is located in front of the sports hall.
• The ramp/slope gradient is steep.

You are on Eating and Drinking (Café). Skip to the next section.

Eating and Drinking (Café)

• The following information is for the café.
• The café is located to the right of the reception.
• Full table service is not available.
• Food or drinks are ordered from the service counter.
• Food or drinks can be brought to the table.
• There is not a lowered section at the counter.
• No tables are permanently fixed.
• No chairs are permanently fixed.
• Some chairs have armrests.
• The nearest table is approximately 2m (2yd 7in) from the café entrance.
• The distance between the floor and the lowest table is 40cm (1ft 4in).
• The distance between the floor and the highest table is 70cm (2ft 4in).
• The standard height for tables is 70cm.
• There is ample room for a wheelchair user to manoeuvre.
• Takeaway cutlery is available.
• Drinking straws are available.
• Menus are wall only.
• Menus are not available in Braille.
• Menus are not available in large print.
• Picture menus are not available.
• Menus are clearly written.
• Menus are presented in contrasting colours.
• The type of food served here is hot and cold meals and snacks.

You are on Swimming Pool (Indoor). Skip to the next section.

Swimming Pool (Indoor)

• There is level access from the changing area to the swimming pool.
• There is not a ramped entrance into the water.
• There is a wet side chair available.
• There is a hoist for wheelchair users to access the water.
• The hoist is manual.
• There are not steps into the swimming pool.
• There is a ladder type entrance into the water.
• There is a handrail on both sides of the ladder.

You are on Swimming Pool (Outdoor). Skip to the next section.

Swimming Pool (Outdoor)

• There is level access from the changing area to the swimming pool.
• There is not a ramped entrance into the water.
• There is a wet side chair available.
• There is a hoist for wheelchair users to access the water.
• The hoist is manual.
• There are steps into the swimming pool.
• There are 5 steps.
• The steps do have handrails.
• The handrails are on both sides.
• There is a ladder type entrance into the water.
• There is a handrail on both sides of the ladder.

You are on Accessible Changing Room (Wet Side - Right Transfer). Skip to the next section.

Accessible Changing Room (Wet Side - Right Transfer)

• There are accessible changing rooms available.
• The accessible changing room is located in the changing village.
• The facility is 12m (13yd 4in) from the indoor pool entrance.
• The door opens outwards.
• The width of the door is 83cm (2ft 9in).
• The door is locked by a twist lock.
• The dimensions of the accessible changing room are 248cm x 215cm (8ft 2in x 7ft 1in).
• The toilet does have an unobstructed minimum turning space of 150cm x 150cm.
• There is a lateral transfer space.
• As you face the toilet pan the transfer space is on the right.
• The lateral transfer space is 98cm (3ft 3in).
• There is a dropdown rail on the transfer side.
• There is a flush on the transfer side.
• Wall mounted rails are available.
• The toilet seat is 48cm (1ft 7in) above floor level.
• There is a sink.
• The sink can be reached from seated on the toilet.
• The height of the sink is 73cm (2ft 5in).
• The tap type is lever.
• There is a mixer tap.
• There is an emergency alarm in the cubicle.
• The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
• There is not a locker within the accessible changing room.
• The accessible changing room has a ceiling tracking hoist.
• There is a changing bench.
• The facility changing bench is wall mounted.
• The facility changing bench height is adjustable.
• The length of the bench is 170cm (5ft 7in).
• There is a wheel in shower.
• The facilities available in the accessible shower are an adjustable shower head, handrails, a shower chair and a flip-down seat.
• The height of the seat is 46cm (1ft 6in).

You are on Accessible Shower (Wet Side). Skip to the next section.

Accessible Shower (Wet Side)

• Accessible shower facilities are available.
• The accessible shower(s) surveyed is/are located within the changing village.
• The facilities available in the accessible shower(s) include; handrails and a flip-down seat.
• The height of the seat is 50cm (1ft 8in).
• There is level access to the services from the accessible shower facilities.

You are on Standard Changing Room (Wet Side). Skip to the next section.

Standard Changing Room (Wet Side)

• There is a/are standard changing room(s) available.
• The standard changing room(s) is/are approximately 30m (32yd 2ft) from the main entrance.
• The standard changing room(s) is/are approximately 15m (16yd 1ft) from the reception desk.
• The standard changing room(s) is/are approximately 10m (10yd 2ft) from the indoor pool.
• The standard changing room(s) surveyed is/are located to the right of the reception, in the changing village.
• There is level access to the standard changing room(s).
• Shower facilities are available within the changing room(s).
• There is level access to the shower facilities.

You are on Standard Toilet(s) (Wet Side). Skip to the next section.

Standard Toilet(s) (Wet Side)

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• Availability and Location of Standard Toilets View
  • Standard toilet facilities are available.
• Access to Standard Female and Male Toilet(s) View
  • The female and male toilet facilities that were surveyed are located within the changing village.
  • The female and male toilets are approximately 45m (49yd 8in) from the main entrance.
  • Inside the venue, there is level access to the female and male toilets.
  • An ambulant toilet cubicle with wall mounted grab rails is available.
  • Lighting levels in the female and male toilets are moderate to good.
• Baby Change Facilities View
  • Baby change facilities are located within the venue.
  • Baby change facilities are located within the changing village.
  • The height of the baby change table once extended is 80cm (2ft 7in).
  • Inside the venue, there is level access to the baby change facility.

You are on Toilet with Adaptations (Dry Side 1 - Right Transfer). Skip to the next section.

Toilet with Adaptations (Dry Side 1 - Right Transfer)

• Accessible toilet facilities are available.

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• Location and Access View
  • There is pictorial and written text signage on or near the toilet door.
  • This accessible toilet is approximately 45m (49yd 8in) from the main entrance.
  • This accessible toilet is located to the left of the reception, opposite the sports hall.
  • There is level access to this accessible toilet.
• Features and Dimensions View
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • The door opens outwards.
  • The door is locked by a locking handle.
  • The width of the accessible toilet door is 83cm (2ft 9in).
  • The door may be difficult to open.
  • The dimensions of the accessible toilet are 258cm x 196cm (8ft 6in x 6ft 5in).
  • There is not sufficient turning space in the cubicle for a wheelchair user.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 173cm (5ft 8in).
  • There is a dropdown rail on the transfer side.
  • There is a flush on the transfer side.
  • The tap type is twist/turn.
  • There is not a mixer tap.
  • There is an emergency alarm.
  • The emergency pull cord alarm is not fully functional.
  • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
  • Disposal facilities are available in the cubicle.
  • There is a/are sanitary and non-infectious waste disposal units.
  • There is a/are coat hook(s).
  • There are coat hooks in the toilet at 107cm and 140cm from the floor.
• Position of Fixtures View
  • Wall mounted grab rails are available for the toilet.
  • As you face the toilet the wall-mounted grab rails are on both sides.
  • There is not a shelf within the accessible toilet.
  • The shelf does not have the minimum dimensions of 12.5cm x 40cm.
  • There is a mirror.
  • Mirrors are not placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 45cm (1ft 6in).
  • There is a hand dryer.
  • The hand dryer can be reached from seated on the toilet.
  • The hand dryer is placed higher than 100cm (3ft 3in).
  • The height of the hand dryer is 120cm (3ft 11in).
  • There is not a towel dispenser.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a wash basin.
  • The wash basin cannot be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is good.
  • There is a high colour contrast between the internal door and wall.
  • The contrast between the wall-mounted grab rail(s) and wall is good.
  • There is a good colour contrast between the dropdown rail(s) and wall.
  • The contrast between the walls and floor is good.
  • The lighting levels are moderate to good.
• Baby Change Facilities View
  • Baby change facilities are located within the venue.
  • Baby change facilities are located within the accessible toilet.
  • The height of the baby change table once extended is 73cm (2ft 5in).

You are on Accessible Shower (Accessible Toilet - Dry Side 1). Skip to the next section.

Accessible Shower (Accessible Toilet - Dry Side 1)

• Accessible shower facilities are available.
• The accessible shower(s) surveyed is/are located within the accessible toilet.
• The facilities available in the accessible shower(s) include; an adjustable shower head, handrails and a flip-down seat.
• The height of the seat is 48cm (1ft 7in).
• Other facilities available include; a dropdown rail.
• There is level access to the services from the accessible shower facilities.

You are on Toilet with Adaptations (Dry Side 2 - Left Transfer). Skip to the next section.

Toilet with Adaptations (Dry Side 2 - Left Transfer)

• Accessible toilet facilities are available.

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• Location and Access View
  • There is pictorial and written text signage on or near the toilet door.
  • This accessible toilet is approximately 30m (32yd 2ft) from the main entrance.
  • This accessible toilet is located to the left of the reception, opposite the main sports hall.
  • There is level access to this accessible toilet.
• Features and Dimensions View
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • The door opens outwards.
  • The door is locked by a locking handle.
  • The width of the accessible toilet door is 83cm (2ft 9in).
  • The door may be difficult to open.
  • The dimensions of the accessible toilet are 260cm x 194cm (8ft 6in x 6ft 4in).
  • There is sufficient turning space in the cubicle for a wheelchair user.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 165cm (5ft 5in).
  • There is a dropdown rail on the transfer side.
  • There is a flush on the transfer side.
  • The tap type is push.
  • There is not a mixer tap.
  • There is an emergency alarm.
  • The emergency pull cord alarm is not fully functional.
  • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
  • Disposal facilities are available in the cubicle.
  • There is a/are sanitary and non-infectious waste disposal units.
  • There is a/are coat hook(s).
  • There are coat hooks in the toilet at 107cm and 140cm from the floor.
• Position of Fixtures View
  • Wall mounted grab rails are available for the toilet.
  • As you face the toilet the wall-mounted grab rails are on both sides.
  • There is not a shelf within the accessible toilet.
  • There is not a mirror.
  • The height of the toilet seat above floor level is 45cm (1ft 6in).
  • There is a hand dryer.
  • The hand dryer cannot be reached from seated on the toilet.
  • The hand dryer is placed higher than 100cm (3ft 3in).
  • The height of the hand dryer is 120cm (3ft 11in).
  • There is not a towel dispenser.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a wash basin.
  • The wash basin cannot be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is good.
  • There is a high colour contrast between the internal door and wall.
  • The contrast between the wall-mounted grab rail(s) and wall is good.
  • There is a good colour contrast between the dropdown rail(s) and wall.
  • The contrast between the walls and floor is fair.
  • The lighting levels are moderate to good.
• Baby Change Facilities View
  • Baby change facilities are located within the venue.
  • Baby change facilities are located within the accessible toilet.
  • The height of the baby change table once extended is 73cm (2ft 5in).

You are on Accessible Shower (Accessible Toilet - Dry Side 2). Skip to the next section.

Accessible Shower (Accessible Toilet - Dry Side 2)

• Accessible shower facilities are available.
• The accessible shower(s) surveyed is/are located within the accessible toilet.
• The facilities available in the accessible shower(s) include; an adjustable shower head, handrails and a flip-down seat.
• The height of the seat is 48cm (1ft 7in).
• Other facilities available include; dropdown rails.
• There is level access to the services from the accessible shower facilities.

You are on Standard Changing Room (Dry Side). Skip to the next section.

Standard Changing Room (Dry Side)

• There is a/are standard changing room(s) available.
• The standard changing room(s) is/are approximately 45m (49yd 8in) from the main entrance.
• The standard changing room(s) is/are approximately 30m (32yd 2ft) from the reception desk.
• The standard changing room(s) is/are approximately 10m (10yd 2ft) from the sports hall.
• The standard changing room(s) surveyed is/are located to the left of reception, along the corridor on the left.
• There is level access to the standard changing room(s).
• Shower facilities are available within the changing room(s).
• There is level access to the shower facilities.

You are on Standard Toilet(s) (Dry Side). Skip to the next section.

Standard Toilet(s) (Dry Side)

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• Availability and Location of Standard Toilets View
  • Standard toilet facilities are available.
• Access to Standard Female and Male Toilet(s) View
  • The female and male toilet facilities that were surveyed are located to the left as you enter.
  • The female and male toilets are approximately 5m (5yd 1ft) from the main entrance.
  • Inside the venue, there is level access to the female and male toilets.
  • An ambulant toilet cubicle with wall mounted grab rails is available.
  • Lighting levels in the female and male toilets are moderate to good.
• Comments View
  • There are additional standard toilets opposite the sports hall and within the fitness suite.

You are on Other Floors. Skip to the next section.

Other Floors

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• Steps View
  • The floors which are accessible by stairs are G, 1.
  • There are 15+ steps between floors.
  • The steps are clearly marked.
  • The steps are medium height (11cm - 17cm).
  • The steps do have handrails.
  • The steps have a handrail on both sides.
  • There is a landing.
  • The lighting levels are moderate to good.

You are on Lift. Skip to the next section.

Lift

• There is a lift for public use.
• The lift is located to the right of the reception.
• The lift is a standard lift.
• The floors which are accessible by this lift are G, 1.
• The lift is approximately 23m (25yd 6in) from the main entrance.
• Staff do not need to be notified for use of the lift.
• The clear door width is 80cm (2ft 7in).
• The dimensions of the lift are 110cm x 140cm (3ft 7in x 4ft 7in).
• There are not separate entry and exit doors in the lift.
• There is a mirror to aid reversing out of the lift.
• The lift does not have a visual floor indicator.
• The lift does not have an audible announcer.
• The controls for the lift are within 90cm - 120cm from the floor.
• The lift does have Braille markings.
• The lift does have tactile markings.
• The lighting level in the lift is moderate to good.

You are on Fitness Suite. Skip to the next section.

Fitness Suite

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• Access to Fitness Suite View
  • The fitness suite is located on the first floor.
  • The fitness suite is 8m (8yd 2ft) from the lift.
  • There is step free access to the fitness suite.
  • There are not doors into the fitness suite.
• IFI Accredited Fitness Suite View
  • The fitness suite has attained IFI level three.
  • A number of staff have received IFI Mark standard Disability Equality Training.
  • IFI accredited equipment is available.
  • For example: upright cycle, recumbent cycle, upper body ergometer and upper body multi-station.
  • A portable hearing assistance system is available for induction.
  • Staff are trained to use the portable hearing assistance system.
  • There is not clear manoeuvring space between equipment.
  • There is level access to all of the equipment.

You are on Level Change (Fitness Suite). Skip to the next section.

Level Change (Fitness Suite)

• There is a ramp/slope to access this area/service.
• The ramp/slope is located within the fitness suite.
• The ramp/slope gradient is steep.
• The ramp/slope is permanent.
• There is a level landing at the top of the ramp/slope.
• The ramp does not have handrails.
• The width of the ramp/slope is 96cm (3ft 2in).

You are on Toilet with Adaptations (Fitness Suite - Left Transfer). Skip to the next section.

Toilet with Adaptations (Fitness Suite - Left Transfer)

• Accessible toilet facilities are available.

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• Location and Access View
  • There is pictorial and written text signage on or near the toilet door.
  • This accessible toilet is approximately 18m (19yd 2ft) from the lift.
  • This accessible toilet is located on the first floor within the fitness suite.
  • There is level access to this accessible toilet.
• Features and Dimensions View
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • The door opens outwards.
  • The door is locked by a twist lock.
  • The width of the accessible toilet door is 83cm (2ft 9in).
  • The door is easy to open.
  • The dimensions of the accessible toilet are 176cm x 197cm (5ft 9in x 6ft 6in).
  • There is not sufficient turning space in the cubicle for a wheelchair user.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 106cm (3ft 6in).
  • There is a dropdown rail on the transfer side.
  • There is a flush, however it is not on the transfer side.
  • The tap type is lever.
  • There is a mixer tap.
  • There is an emergency alarm.
  • The emergency pull cord alarm is not fully functional.
  • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
  • Disposal facilities are available in the cubicle.
  • There is a/are sanitary disposal units.
  • There is not a/are not coat hook(s).
• Position of Fixtures View
  • Wall mounted grab rails are available for the toilet.
  • As you face the toilet the wall-mounted grab rails are on both sides.
  • There is not a shelf within the accessible toilet.
  • There is a mirror.
  • Mirrors are not placed at a lower level or at an angle for ease of use.
  • There is a hand dryer.
  • The hand dryer cannot be reached from seated on the toilet.
  • The hand dryer is placed higher than 100cm (3ft 3in).
  • The height of the hand dryer is 115cm (3ft 9in).
  • There is not a towel dispenser.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a wash basin.
  • The wash basin can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is good.
  • There is a high colour contrast between the internal door and wall.
  • The contrast between the wall-mounted grab rail(s) and wall is poor.
  • There is a poor colour contrast between the dropdown rail(s) and wall.
  • The contrast between the walls and floor is fair.
  • The lighting levels are moderate to good.

You are on Additional Info. Skip to the next section.

Additional Info

• Documents can be requested in Braille.
• Documents can be requested in large print.
• A bowl of water can be provided for an assistance dog.
• A member of staff trained in BSL skills is not normally on duty.