You are on Opening Times (Register Office). Skip to the next section.

Opening Times (Register Office)

• Monday 09:00 - 17:00.
• Tuesday 09:00 - 17:00.
• Wednesday 09:00 - 17:00.
• Thursday 09:00 - 17:00.
• Friday 09:00 - 16:00.
• Saturday Closed.
• Sunday Closed.

You are on Opening Times (Hertfordshire Archives and Local Studies). Skip to the next section.

Opening Times (Hertfordshire Archives and Local Studies)

• Monday Closed.
• Tuesday 09:00 - 17:00.
• Wednesday 09:00 - 17:00.
• Thursday 09:00 - 17:00.
• Friday 09:00 - 12:30.
• Saturday 10:00 - 14:00.
• Sunday Closed.

You are on Location. Skip to the next section.

Location

• There is a bus stop within 150m (164yds) of the venue.
• The nearest National Rail station is Hertford East.

You are on Parking. Skip to the next section.

Parking

• The venue does have its own car park.

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• Venue Car Park View
  • Parking is free for all users.
  • The car park is located at the front of the building.
  • The car park type is open air/surface.
  • Parking spaces for Blue Badge holders cannot booked in advance.
  • There is/are 2 Blue Badge parking bay(s) within the car park.
  • The dimensions of the Blue Badge parking bay(s) are 360cm x 440cm (11ft 10in x 14ft 5in).
  • The nearest Blue Badge bay is 12m (13yd 4in) from the main entrance.
  • The furthest Blue Badge bay is 13m (14yd 8in) from the main entrance.
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is / are level changes with no dropped kerbs.
  • The car park surface is tarmac.
  • There is not a road to cross between the car park and the entrance.
  • The car park does not have a height restriction barrier.
• Drop-off Point View
  • There is not a designated drop off point.

You are on Outside Access (Main Entrance). Skip to the next section.

Outside Access (Main Entrance)

• This information is for the entrance located at the front of the building.
• There is not level access into the venue.
• The main door(s) open(s) away from you (push).
• The door(s) is / are double (with one leaf locked).
• The door(s) is / are permanently held open.
• The width of the door opening is 80cm (2ft 7in).

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• Second set of doors View
  • There is a second set of doors.
  • The door(s) open(s) automatically.
  • The door(s) is / are double.
  • The width of the door opening is 160cm (5ft 3in).

You are on Level Change (Main Entrance). Skip to the next section.

Level Change (Main Entrance)

• There is a ramp/slope to access this area/service.
• The ramp/slope is located either side of the entrance.
• The ramp/slope is permanent.
• There is a level landing at the top of the ramp/slope.
• The ramp does have handrails.
• The handrails are on both sides.
• The width of the ramp/slope is 130cm (4ft 3in).
• There is a/are step(s) to access this area/service.
• The step(s) is/are located in front of the entrance.
• There is/are 3 step(s) to the area/service.
• There is not tactile paving at the top and bottom of the steps.
• The step(s) is/are clearly marked.
• The step(s) is/are shallow (2cm - 10cm).
• There is a/are handrail(s) at the step(s).
• The handrail(s) is/are on both sides.
• The ramp/slope does bypass the step(s).

You are on Library Entrances. Skip to the next section.

Library Entrances

• There are 2 separate libraries, each with their own entrance.
• The entrances are located directly ahead as you enter and to the left as you enter the main building.
• Both entrances have automatic doors.
• Both doors are double.
• Both doors open towards you.
• Both doors have a width of 160cm.

You are on Reception (Archives). Skip to the next section.

Reception (Archives)

• The desk/counter is 18m (19yd 2ft) from the main entrance.
• There is level access to the desk/counter from the entrance.
• The desk/counter is medium height (77cm - 109cm).
• The desk/counter has a low (76cm or lower) section.
• The lighting levels are bright.
• There is a hearing assistance system.
• The type of system is a fixed loop.
• Staff are trained to use the system.

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• Comments View
  • This desk is located in the archive room, which is through the doors to the left as you enter the library.

You are on Reception (Customer Support). Skip to the next section.

Reception (Customer Support)

• The desk/counter is 22m (24yd 2in) from the main entrance.
• There is level access to the desk/counter from the entrance.
• The desk/counter is low (76cm or lower).
• The lighting levels are bright.
• There is a hearing assistance system.
• The type of system is a fixed loop.
• Staff are trained to use the system.

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• Comments View
  • This customer support desk is located in the main library area, directly ahead as you enter.

You are on Inside Access. Skip to the next section.

Inside Access

• There is level access to the service(s).
• This venue does play background music.
• Music is played during ceremonies.
• Motorised scooters are not welcomed in public parts of the venue.
• The lighting levels are bright.

You are on Library. Skip to the next section.

Library

• This library does not have a regular supply of books in Braille.
• This library does not have a regular supply of books in large print.
• This library does not have a regular supply of books in audio format.
• There is an ordering service.
• The library does have computers with accessible software.
• Auxiliary aids are available for computer users.
• A large text keyboard, large rollerball mouse and height adjustable chair is / are available.

You are on The Oak Room. Skip to the next section.

The Oak Room

• The ceremony room is 8m from the main entrance to the right.
• There are double doors with a width of 180cm to the Oak Room
• There is seating for 40 people.

You are on Toilet with Adaptations. Skip to the next section.

Toilet with Adaptations

• Accessible toilet facilities are available.

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• Location and Access View
  • The toilet is not for the sole use of disabled people.
  • There is pictorial signage on or near the toilet door.
  • This accessible toilet is approximately 16m (17yd 1ft) from the main entrance.
  • This accessible toilet is located ahead as you enter, to the left of the corridor.
  • There is level access to this accessible toilet.
• Features and Dimensions View
  • This is a unisex toilet.
  • A key is not required for the accessible toilet.
  • The door opens inwards.
  • The door is locked by a sliding bolt.
  • The width of the accessible toilet door is 80cm (2ft 7in).
  • The door is heavy.
  • The dimensions of the accessible toilet are 260cm x 170cm (8ft 6in x 5ft 7in).
  • There is not sufficient turning space in the cubicle for a wheelchair user.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 170cm (5ft 7in).
  • There are dropdown rails on both sides of the toilet.
  • There is a flush on the transfer side.
  • The tap type is lever.
  • There is a mixer tap.
  • There is an emergency alarm.
  • The emergency pull cord alarm is fully functional.
  • Disposal facilities are available in the cubicle.
  • There is a/are sanitary and general domestic waste disposal units.
  • There is not a/are not coat hook(s).
• Position of Fixtures View
  • Wall-mounted grab rails are available.
  • As you face the toilet the wall-mounted grab rails are on the left.
  • There is not a shelf within the accessible toilet.
  • There is a mirror.
  • Mirrors are not placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 47cm (1ft 7in).
  • There is a hand dryer.
  • The hand dryer cannot be reached from seated on the toilet.
  • The hand dryer is placed higher than 100cm (3ft 3in).
  • The height of the hand dryer is 120cm (3ft 11in).
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The towel dispenser is placed higher than 100cm (3ft 3in).
  • The height of the towel dispenser is 120cm (3ft 11in).
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a wash basin.
  • The wash basin can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is good.
  • There is a high colour contrast between the internal door and wall.
  • The contrast between the wall-mounted grab rail(s) and wall is good.
  • There is a good colour contrast between the dropdown rail(s) and wall.
  • The contrast between the walls and floor is good.
  • The lighting levels are bright.
• Baby Change Facilities View
  • Baby change facilities are located within the venue.
  • Baby change facilities are located within the accessible toilet.
  • The height of the baby change table once extended is 90cm (2ft 11in).

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

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• Availability and Location of Standard Toilets View
  • Standard toilet facilities are available.
• Access to Standard Female and Male Toilet(s) View
  • The female and male toilet facilities that were surveyed are located ahead as you enter, to the left of the corridor.
  • The female and male toilets are approximately 12m (13yd 4in) from the main entrance.
  • Inside the venue, there is level access to the female and male toilets.
  • Lighting levels are bright.

You are on Additional Info. Skip to the next section.

Additional Info

• Staff do receive disability awareness / equality training.
• Documents can be requested in Braille.
• Documents can be requested in large print.
• A bowl of water can be provided for an assistance dog.
• A member of staff trained in BSL skills is not normally on duty.
• This service can be requested.
• Home visits / services are not available.