Access Guide
Location
- There is not a bus stop within 150m (164yds) of the venue.
- The nearest National Rail station is Cheshunt.
Opening Times
- Monday 09:00 - 17:00.
- Tuesday 09:00 - 17:00.
- Wednesday 09:00 - 17:00.
- Thursday 09:00 - 17:00.
- Friday 09:00 - 17:00.
- Saturday 09:00 - 17:00.
- Sunday 09:00 - 17:00.
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Comments
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- There are some after school clubs which run from April to October from 4.30pm to 9pm.
Parking
- The venue does have its own car park.
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Venue Car Park
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- Parking is free for all users.
- The car park is located to the front of building.
- The car park type is open air/surface.
- Parking spaces for Blue Badge holders cannot booked in advance.
- There is/are 1 designated parking bay(s) within the car park.
- The dimensions of the designated parking bay(s) are 310cm x 310cm (10ft 2in x 10ft 2in).
- The nearest designated bay is 10m (10yd 2ft) from the main entrance.
- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is / are uneven surfaces.
- The car park surface is loose chippings.
- There is a dropped kerb between the car park and the venue.
- The dropped kerb does not have tactile paving.
- The patron does not have to cross a road.
- The car park does not have a height restriction barrier.
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Drop-off Point
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- There is not a designated drop off point.
Outside Access (Main Entrance)
- This information is for the entrance located at the side of the building.
- There is level access into the venue.
- The main door(s) open(s) away from you (push).
- The door(s) is / are single.
- The door(s) is / are permanently held open.
- The width of the door opening is 160cm (5ft 3in).
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Second set of doors
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- There is a small raised threshold in the doorway.
- There is a second set of doors.
- The door(s) open(s) away from you (push).
- The door(s) is / are double (with one leaf locked).
- The door(s) is / are heavy.
- The width of the door opening is 160cm (5ft 3in).
Outside Access (Rear Entrance to Waterside)
- This information is for the entrance located to the rear of the building.
- There is level access into the venue.
- The main door(s) open(s) away from you (push).
- The door(s) is / are double (with one leaf locked).
- The door(s) is / are heavy.
- The width of the door opening is 160cm (5ft 3in).
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Comments
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- This entrance leads down to the water edge.
- There is a portable hoist to enable access into the canoes and kayak's.
- There is an under cover paved area which is used for prep talks and watching events.
Reception
- The desk/counter is 30m (32yd 2ft) from the main entrance.
- There is level access to the desk/counter from the entrance.
- The desk/counter is medium height (77cm - 109cm).
- The desk/counter does not have a low (76cm or lower) section.
- The lighting levels are bright.
- There is not a hearing assistance system.
Inside Access
- There is level access to the service.
- There is not a hearing assistance system.
- This venue does not play background music/noise.
- Motorised scooters are not welcomed in public parts of the venue.
- The lighting levels are varied.
Other Floors
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Steps
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- The floors which are accessible by stairs are G-1.
- There are 15+ steps between floors.
- The steps are not clearly marked.
- The steps are medium (11cm - 17cm).
- The steps do have handrails.
- The steps have a handrail on both sides.
- There is a landing.
- The lighting levels are bright.
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Other
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- The services / areas on the floors which are not accessible are staff offices.
Lift
- There is a lift for public use.
- The lift is located to the left as you pass the stairs.
- The lift is a standard lift.
- The floors which are accessible by this lift are G-1.
- The lift is 7m (7yd 1ft) from the main entrance.
- Staff do not need to be notified for use of the lift.
- The clear door width is 100cm (3ft 3in).
- The dimensions of the lift are 110cm x 140cm (3ft 7in x 4ft 7in).
- There are not separate entry and exit doors in the lift.
- There is not a mirror to aid reversing out of the lift.
- The lift does not have a visual floor indicator.
- The lift does not have an audible announcer.
- The controls for the lift are within 90cm - 120cm from the floor.
- The lift does have Braille markings.
- The lift does have tactile markings.
- The lighting level in the lift is medium.
Accessible Changing Room (Adult)
- There are accessible changing rooms available.
- The accessible changing room is located off the main corridor.
- The facility is 18m (19yd 2ft) from the main entrance.
- The door opens inwards.
- The width of the door is 90cm (2ft 11in).
- The door is locked by a locking handle.
- The dimensions of the accessible changing room are 260cm x 220cm (8ft 6in x 7ft 3in).
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 80cm (2ft 7in).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- Wall mounted rails are available.
- The toilet seat is 50cm (1ft 8in) above floor level.
- There is a sink.
- The sink can be reached from seated on the toilet.
- The height of the sink is 70cm (2ft 4in).
- The tap type is lever.
- There is a mixer tap.
- There is an emergency alarm in the cubicle.
- The emergency alarm is fully functional.
- There is not a locker within the accessible changing room.
- The accessible changing room has a ceiling tracking hoist.
- There is not a changing bench.
- There is a wheel in shower.
- The facilities available in the accessible shower are an adjustable shower head, handrails, a flip down seat and a fixed seat.
- The height of the seat is 50cm (1ft 8in).
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Comments
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- The accessible shower also has drop down rails.
Accessible Changing Room
- There are accessible changing rooms available.
- The accessible changing room is located off the main corridor opposite the lift.
- The facility is 6m (6yd 1ft) from the main entrance.
- The door opens inwards.
- The width of the door is 90cm (2ft 11in).
- The door is locked by a locking handle.
- The dimensions of the accessible changing room are 250cm x 200cm (8ft 2in x 6ft 7in).
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 70cm (2ft 4in).
- There is a dropdown rail on the transfer side.
- There is not a flush on the transfer side.
- Wall mounted rails are available.
- The toilet seat is 50cm (1ft 8in) above floor level.
- There is a sink.
- The sink can be reached from seated on the toilet.
- The height of the sink is 70cm (2ft 4in).
- The tap type is lever.
- There is a mixer tap.
- There is an emergency alarm in the cubicle.
- The emergency alarm is fully functional.
- There is not a locker within the accessible changing room.
- The accessible changing room has a ceiling tracking hoist.
- There is not a changing bench.
- There is a wheel in shower.
- The facilities available in the accessible shower are an adjustable shower head, handrails, a flip down seat and a fixed seat.
- The height of the seat is 50cm (1ft 8in).
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Comments
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- There is a hook on the back of the door at a height of 110cm.
- There is a shelf to the right of the sink at a height of 70cm.
Standard Changing Room (Male and Female)
- There is a/are standard changing room(s) available.
- The standard changing room(s) is/are 21m (22yd 2ft) from the main entrance.
- The standard changing room(s) is/are 18m (19yd 2ft) from the reception desk.
- The standard changing room(s) is/are 9m (9yd 2ft) from the lift.
- The standard changing room(s) surveyed is/are located within the main corridor.
- There is level access to the standard changing room(s).
- Shower facilities are available within the changing room(s).
- There is not level access to the shower facilities.
- The shower cubicle(s) / area is / are accessed via a shallow step.
Standard Toilet(s)
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Availability and Location of Standard Toilets
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- Standard toilet facilities are available.
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Access to Standard Female Toilet(s)
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- The female toilet facilities that were surveyed are located in the female under 18's changing rooms.
- The female toilets are 6m (6yd 1ft) from the main entrance.
- Inside the venue, there is level access to the female toilet.
- Lighting levels are medium.
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Access to Standard Male Toilet(s)
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- The male toilet facilities that were surveyed are located in the male under 18's changing rooms.
- The male toilets are 10m (10yd 2ft) from the main entrance.
- Inside the venue, there is level access to the male toilet.
- Lighting levels are medium.
Additional Info
- Staff do receive disability awareness / equality training.
- Documents are not available in Braille.
- Documents can be requested in large print.
- A bowl of water can be provided for an assistance dog.
- An assistance dog toilet area can be provided onsite.
- The assistance dog toilet area is located on the field by the rear lake.
- A member of staff trained in BSL skills is not normally on duty.
- This service cannot be requested.