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Hollywood Bowl

Stevenage Leisure Park, Kings Way, Stevenage, Hertfordshire, SG1 2UA

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Access Guide

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Introduction

  • Services / facilities within the building include bowling lanes, Harry's Bar, Hollywood Bar, and amusements arcade.

COVID-19 Information

Opening Times

  • Monday 10:00 - 23:00.
  • Tuesday 10:00 - 23:00.
  • Wednesday 10:00 - 23:00.
  • Thursday 10:00 - 23:00.
  • Friday 10:00 - 01:00.
  • Saturday 10:00 - 01:00.
  • Sunday 10:00 - 23:00.

Location

  • The venue is located within Stevenage Leisure Park.
  • There is not a bus stop within 150m (164yds) of the venue.
  • The nearest National Rail station is Stevenage.

Parking

  • The venue does have its own car park.
  • Parking is free for all users.
  • Venue Car Park View
    • The car park is located opposite the venue.
    • The car park type is open air/surface.
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
    • There is/are 10+ Blue Badge parking bay(s) within the car park.
    • The dimensions of the Blue Badge parking bay(s) are 495cm x 475cm (16ft 3in x 15ft 7in).
    • The nearest Blue Badge bay is 30m (32yd 2ft) from the main entrance.
    • The furthest Blue Badge bay is 42m (45yd 2ft) from the main entrance.
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is / are dropped kerbs.
    • The car park surface is tarmac.
    • There is a dropped kerb between the car park and the venue.
    • The dropped kerb does not have tactile paving.
    • There is a road to cross between the car park and the entrance.
    • The road is generally busy.
    • The car park does not have a height restriction barrier.
  • Comments View
    • There is a layby outside the venue, which can be used to drop off visitors.

Outside Access (Main Entrance)

  • Entrance View
    • This information is for the entrance located at the front of the venue.
    • There is ramped/sloped access at this entrance.
    • The main door(s) open(s) away from you (push).
    • The door(s) is/are double width.
    • The door(s) is/are heavy.
    • The width of the door opening is 160cm.
    • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
  • Ramp/Slope View
    • The ramp/slope is located beyond the entrance.
    • The gradient of the ramp/slope is steep.
    • The ramp/slope is permanent.
    • There is a level landing at the top of the ramp/slope.
    • There is a/are handrail(s) at the ramp.
    • The handrail(s) is/are on the right going up.
    • The lighting levels at the ramp/slope are good.
    • The ramp/slope does bypass the step(s).

Reception

  • The desk/counter is 8m (8yd 2ft) from the main entrance.
  • There is not level access to the desk/counter from the entrance.
  • The desk/counter is medium height (77cm - 109cm).
  • The desk/counter does not have a low (76cm or lower) section.
  • The lighting levels are bright.
  • There is a hearing assistance system.
  • The type of system is a fixed loop.
  • Staff are trained to use the system.

Inside Access

  • There is not level access to the service(s).
  • This venue does play background music.
  • Music is played throughout the venue.
  • Motorised scooters are allowed in public parts of the venue.
  • The lighting levels are varied.

Level Change (Inside Access)

  • There are various ramps and steps located throughout the venue.
  • These lead to the bowling lanes, Harry's Bar, Hollywood Bar, the amusement arcade and the toilets.
  • All of the steps are clearly marked, medium height and have handrails on both sides.
  • All of the ramps are permanent and have handrails on both sides.
  • The gradients of the ramps vary between easy and moderate.

Eating and Drinking (Diner)

  • The following information is for the restaurant/bar.
  • The restaurant is located on the left as you enter.
  • Full table service is available.
  • Food or drinks are ordered from the service counter.
  • Food or drinks can be brought to the table.
  • There is not a lowered section at the counter.
  • Some tables are permanently fixed.
  • Some chairs are permanently fixed.
  • No chairs have armrests.
  • The nearest table is approximately 2m (2yd 7in) from the cafe entrance.
  • The distance between the floor and the lowest table is 72cm (2ft 4in).
  • The distance between the floor and the highest table is 90cm (2ft 11in).
  • The standard height for tables is 72cm.
  • There is ample room for a wheelchair user to manoeuvre.
  • Plastic / takeaway cups are available.
  • Plastic / takeaway cutlery is available.
  • Drinking straws are available.
  • Children are welcomed in the bar area.
  • Menus are hand held only.
  • Menus are not available in Braille.
  • Menus are not available in large print.
  • Picture menus are available.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • The type of food served here is hot and cold meals and snacks.

Level Change (Diner)

  • There is a/are step(s) to access this area/service.
  • The step(s) is/are located at the entrance to Diner.
  • There is/are 3 step(s) to the area/service.
  • The lighting levels at the step(s) are bright.
  • The step(s) is/are clearly marked.
  • The step(s) is/are medium height (11cm - 17cm).
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on both sides.
  • Comments View
    • The ramp beyond the main entrance also gives access to the diner.
    • This entrance is to the left of the reception desk.

Eating and Drinking (Hollywood Bar)

  • The following information is for the bar.
  • The bar is located to the right of the venue.
  • The bar does serve food.
  • Full table service is available.
  • Food or drinks are ordered from the service counter.
  • Food or drinks can be brought to the table.
  • There is not a lowered section at the counter.
  • Some tables are permanently fixed.
  • Some chairs are permanently fixed.
  • Some chairs have armrests.
  • The nearest table is approximately 2m (2yd 7in) from the bar entrance.
  • The distance between the floor and the lowest table is 73cm (2ft 5in).
  • The distance between the floor and the highest table is 88cm (2ft 11in).
  • The standard height for tables is 73cm.
  • There is ample room for a wheelchair user to manoeuvre.
  • Plastic / takeaway cups are available.
  • Plastic / takeaway cutlery is available.
  • Drinking straws are available.
  • Children are welcomed in the bar area.
  • Menus are hand held only.
  • Menus are not available in Braille.
  • Menus are not available in large print.
  • Picture menus are available.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • The type of food served here is hot and cold meals and snacks.

Level Change (Hollywood Bar)

  • The ramp does have handrails.
  • The handrails are on both sides.
  • There is a/are step(s) to access this area/service.
  • The step(s) is/are located leading to the pool tables.
  • There is/are 2 step(s) to the area/service.
  • The lighting levels at the step(s) are bright.
  • The step(s) is/are medium height (11cm - 17cm).
  • Comments View
    • There are some different stepped areas within the bar.
    • Some of the steps which lead to seating have no handrails.
    • There are steps leading to the pool tables and additional seating, which are clearly marked, are of medium height and have handrails on both sides.

Bowling Lanes

  • Hollywood Bowl has 26 lanes for bowling.
  • All of the lanes, except lanes 3, 4, 7 and 8 have a step leading to them, which can be overcome by the use of a portable ramp.
  • Lanes 23, 24, 25 and 26 are VIP lanes which have a step to them, but there is a step free entrance to the right of lane 26.

Amusement Arcade

  • Hollywood Bowl has an amusement arcade located on the right as you enter the venue.
  • The arcade has a variety of games and machines for visitors to use.

Level Change (Amusement Arcade)

  • There is a/are step(s) to access this area/service.
  • The step(s) is/are located leading down to the arcade.
  • There is/are 3 step(s) to the area/service.
  • The lighting levels at the step(s) are bright.
  • The step(s) is/are clearly marked.
  • The step(s) is/are medium height (11cm - 17cm).
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on both sides.
  • Comments View
    • There is also an entrance to the amusements which is level access and this is on the right as you enter the building.

Accessible Toilet

  • Accessible toilet facilities are available.
  • Location and Access View
    • There is pictorial signage on or near the toilet door.
    • This accessible toilet is approximately 92m (100yd 1ft) from the main entrance.
    • This accessible toilet is located to the rear of Hollywood Bar.
    • There is not level access to this accessible toilet.
  • Features and Dimensions View
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a locking handle.
    • The width of the accessible toilet door is 85cm (2ft 9in).
    • The door is heavy.
    • The dimensions of the accessible toilet are 180cm x 200cm (5ft 11in x 6ft 7in).
    • There is not sufficient turning space in the cubicle for a wheelchair user.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 110cm (3ft 7in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is an emergency alarm.
    • The emergency pull cord alarm is not fully functional.
    • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
    • Disposal facilities are available in the cubicle.
    • There is not a/are not coat hook(s).
  • Position of Fixtures View
    • Wall mounted grab rails are available for the toilet.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There is a mirror.
    • Mirrors are not placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • There is a hand dryer.
    • The hand dryer can be reached from seated on the toilet.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • There is not a towel dispenser.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is placed higher than 100cm (3ft 3in).
    • The height of the toilet roll holder is 110cm (3ft 7in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is good.
    • The contrast between the internal door and wall is good.
    • The contrast between the wall-mounted grab rail(s) and wall is good.
    • The contrast between the dropdown rail(s) and wall is good.
    • The contrast between the walls and floor is good.
    • The lighting levels are bright.
  • Baby Change Facilities View
    • Baby change facilities are located within the venue.
    • Baby change facilities are located in the accessible toilet.
    • The height of the baby change table once extended is 100cm (3ft 3in).

Level Change (Accessible and Standard Toilets)

  • There is a ramp/slope to access this area/service.
  • The ramp/slope is located leading down to the toilets.
  • The ramp/slope is easy.
  • The ramp/slope is permanent.
  • There is a level landing at the top of the ramp/slope.
  • The ramp does have handrails.
  • The handrails are on the left going up.

Standard Toilet(s)

Additional Info

  • Staff do receive disability awareness / equality training.
  • Documents are not available in Braille.
  • Documents are not available in large print.
  • A bowl of water can be provided for an assistance dog.