Access Guide
Introduction
- The venue is located within Tesco Express.
Location
- The nearest National Rail station is St. Albans City Station.
COVID-19 Information
- Https://www.postoffice.co.uk/coronavirus-help-support/latest-comms.
Opening Hours
Parking
- The venue does have its own car park.
- Parking is free for all users.
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Venue Car Park
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- The car park is located in front of the venue.
- The car park type is open air/surface.
- There is/are 2 Blue Badge parking bay(s) within the car park.
- The dimensions of the Blue Badge parking bay(s) are 340cm x 480cm (11ft 2in x 15ft 9in).
- The nearest Blue Badge bay is 10m (10yd 2ft) from the main entrance.
- The furthest Blue Badge bay is 12m (13yd 4in) from the main entrance.
- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is / are slopes/ramps.
- The car park surface is tarmac.
- There is a dropped kerb between the car park and the venue.
- The dropped kerb does not have tactile paving.
- There is not a road to cross between the car park and the entrance.
- The car park does not have a height restriction barrier.
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On Street Parking and Drop-off Details.
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- There is not a designated drop off point.
Outside Access (Tesco Express Entrance)
- This information is for the entrance located at the front of the building.
- There is not level access into the venue.
- The main door(s) open(s) automatically.
- The door(s) is / are double.
- The width of the door opening is 158cm (5ft 2in).
Level Change (Tesco Express Entrance)
- There is a ramp/slope to access this area/service.
- The ramp/slope is located either side of the entrance.
- The ramp/slope is moderate.
- The ramp/slope is permanent.
- There is a level landing at the top of the ramp/slope.
Counter (Post Office Counter)
- The counter is 12m (13yd 4in) from the main entrance.
- There is level access to the counter from the entrance.
- There is not sufficient space to write or sign documents on the counter.
- There is not a lowered section.
- The height of the counter is medium height (77cm - 109cm).
- There is not a hearing assistance system.
- Lighting levels are bright.
Inside Access
- There is level access to the service(s).
- This venue does not play background music.
- Motorised scooters are allowed in public parts of the venue.
- The lighting levels are low.
Accessible Toilet
- There are not accessible toilets within this venue designated for public use.
Standard Toilet(s)
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Availability and Location of Standard Toilets
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- Standard toilet facilities are not available.
Additional Info
- Staff do receive disability awareness / equality training.
- Documents can be requested in Braille.
- Documents can be requested in large print.
- A bowl of water can be provided for an assistance dog.
- A member of staff trained in BSL skills is not normally on duty.
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Comments
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- Staff are trained to take TypeTalk calls.