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John Warner Sports Centre

Stanstead Road, Hoddesdon, Hertfordshire, EN11 0QF

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Access Guide

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Introduction

  • Services / facilities within the building include two swimming pools, fitness suite, exercise/dance/spinning studios, Scrambles Cafe, osteopath clinic, and a function room with bar.
  • Services / facilities within the grounds include 3G floodlit football pitches, two astro turfs and 2 grass pitches.

Location

  • There is a bus stop within 150m (164yds) of the venue.
  • The nearest National Rail station is Rye House.

Opening Times

  • Monday 07:00 - 22:00.
  • Tuesday 07:00 - 22:00.
  • Wednesday 07:00 - 22:00.
  • Thursday 07:00 - 22:00.
  • Friday 07:00 - 20:00.
  • Saturday 07:00 - 18:00.
  • Sunday 07:00 - 18:00.

Parking

  • The venue does have its own car park.
  • Venue Car Park View
    • Parking is free for all users.
    • The car park is located at the front of the venue.
    • The car park type is open air/surface.
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
    • There is/are 8 designated parking bay(s) within the car park.
    • The dimensions of the designated parking bay(s) are 350cm x 450cm (11ft 6in x 14ft 9in).
    • The nearest designated bay is 10m (10yd 2ft) from the main entrance.
    • The furthest designated bay is 18m (19yd 2ft) from the main entrance.
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is / are slopes/ramps.
    • The car park surface is tarmac.
    • There is a dropped kerb between the car park and the venue.
    • The dropped kerb does have tactile paving.
    • The patron does not have to cross a road.
    • The car park does not have a height restriction barrier.
  • Drop off Point View
    • There is not a designated drop off point.

Outside Access (Main Entrance)

  • This information is for the entrance located at the side of the building.
  • There is level access into the venue.
  • The main door(s) open(s) towards you (pull).
  • The door(s) is / are double.
  • The door(s) is / are heavy.
  • The width of the door opening is 190cm (6ft 3in).

Outside Access (Sports Ground Entrance)

  • This information is for the entrance located at the rear of the venue.
  • There is level access into the venue.
  • The main door(s) open away from you (push).
  • The doors are single width.
  • The door(s) is / are heavy.
  • The door opening is 80cm (2ft 7in) wide.

Level Change (Sports Ground Entrance)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located to the right as you enter the sports ground.
  • The ramp or slope is easy.
  • The ramp or slope is permanent.
  • There is a level landing at the top of the ramp.
  • The ramp does have handrails.
  • The handrails are on both sides.
  • The width of the ramp or slope is 120cm (3ft 11in).
  • There is a / are step(s) to access this area / service.
  • The step(s) is / are located to the left as you enter the sports ground.
  • There is / are 12 step(s) to the area / service.
  • There is not tactile paving at the top and bottom of the steps.
  • The step(s) is / are clearly marked.
  • The step(s) is / are medium height.
  • The steps do have handrails.
  • The handrails are on the left going up.
  • The ramp or slope does bypass the step(s).

Sports Grounds

  • There is level access to all the pitches.
  • There are concrete paths around all pitches.
  • The pathways are 120cm wide.
  • There is no seating available.
  • Bookings for the pitches are done via reception.

Reception

  • The desk is 3m (3yd 10in) from the main entrance.
  • There is level access to reception from the entrance.
  • The reception desk/counter is low (76cm or lower).
  • The lighting levels are medium.
  • There is not a hearing assistance system.

Inside Access

  • There is not level access to the service.
  • This venue does play background music.
  • Music is played in the fitness suite and studios.
  • Motorised scooters are not allowed in public parts of the venue.
  • The lighting levels are medium.

Level Change (Inside Access)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located to the left just beyond the reception.
  • The ramp or slope is easy.
  • The ramp or slope is permanent.
  • There is a level landing at the top of the ramp.
  • The ramp does have handrails.
  • The handrails are on both sides.
  • The width of the ramp or slope is 100cm (3ft 3in).
  • There is a / are step(s) to access this area / service.
  • The step(s) is / are located to the rear of the foyer.
  • There is / are 4 step(s) to the area / service.
  • The lighting levels at the steps are medium.
  • The step(s) is / are clearly marked.
  • The step(s) is / are medium height.
  • The steps do have handrails.
  • The handrails are on both sides.
  • The ramp or slope does bypass the step(s).

Level Change (Sports Hall)

  • There is a / are step(s) to access this area / service.
  • The step(s) is / are located leading to the sports hall.
  • There is / are 15+ step(s) to the area / service.
  • The lighting levels at the steps are medium.
  • The step(s) is / are clearly marked.
  • The step(s) is / are medium height.
  • The steps do have handrails.
  • The handrails are on both sides.

Swimming Pool

  • There is level access from the changing area to the swimming pool.
  • There is not a ramped entrance into the water.
  • There is a wet side chair available.
  • There is a hoist for wheelchair users to access the water.
  • The hoist is manual.
  • There are steps into the swimming pool.
  • There are 3 steps.
  • The steps do have handrails.
  • The handrails are on both sides.
  • There is a ladder type entrance into the water.
  • There is a handrail on both sides of the ladder.

Other Floors

  • Steps View
    • The floors which are accessible by stairs are B-G-1.
    • There are 15+ steps between floors.
    • The steps are clearly marked.
    • The steps are medium (11cm - 17cm).
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • There is a landing.
    • The lighting levels are medium.

Lift

  • There is a lift for public use.
  • The lift is located to the right to the rear of the main foyer.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are B-G-1.
  • The lift is 12m (13yd 4in) from the main entrance.
  • Staff do not need to be notified for use of the lift.
  • The clear door width is 110cm (3ft 7in).
  • The dimensions of the lift are 100cm x 140cm (3ft 3in x 4ft 7in).
  • There are not separate entry and exit doors in the lift.
  • There is a mirror to aid reversing out of the lift.
  • The lift does have a visual floor indicator.
  • The lift does not have an audible announcer.
  • The controls for the lift are within 90cm - 120cm from the floor.
  • The lift does have Braille markings.
  • The lift does have tactile markings.
  • The lighting level in the lift is medium.

Fitness Suite

  • Access to Fitness Suite View
    • The fitness suite is located on the first floor.
    • The fitness suite is 10m (10yd 2ft) from the lift.
    • There is level access to the fitness suite.
    • Level access is by lift.
    • There are doors into the fitness suite.
    • The doors open towards you (pull).
    • The doors are double.
    • The doors are heavy.
    • The opening is 150cm (4ft 11in) wide.
  • Fitness Suite (General) View
    • Staff receive some training in assisting disabled people.
    • Training provided is by the company.
    • Equipment suitable for mobility or sensory impaired users includes upper body ergometer and the upper body multi-station.
    • A portable hearing loop is not available for induction.
    • There is clear manoeuvring space between equipment.
    • There is not level access to all of the equipment.
  • Comments View
    • The staff are trained to be able to deal with various needs.
    • The fitness suite is on two levels, however the upper level can only be accessed via stairs.

Eating and Drinking (Scrambles Cafe)

  • The following information is for the cafe.
  • The cafe is located on the first floor.
  • Full table service is not available.
  • Food or drinks are ordered from the service counter.
  • Food or drinks can be brought to the table.
  • There is not a lowered section at the counter.
  • No tables are permanently fixed.
  • No chairs are permanently fixed.
  • Some chairs have armrests.
  • The nearest table is 15m (16yd 1ft) from the lift.
  • The standard height for tables is 74cm.
  • There is ample room for a wheelchair user to manoeuvre.
  • Plastic / takeaway cups are available.
  • Plastic / takeaway cutlery is not available.
  • Drinking straws are available.
  • Menus are wall only.
  • Menus are not available in Braille.
  • Menus are not available in large print.
  • Picture menus are not available.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • The type of food served here is hot and cold meals and snacks.
  • Opening Times View
    • Monday 08:30 - 18:00.
    • Tuesday 08:30 - 18:00.
    • Wednesday 08:30 - 18:00.
    • Thursday 08:30 - 18:00.
    • Friday 08:30 - 18:00.
    • Saturday 08:30 - 18:00.
    • Sunday 08:30 - 18:00.

Accessible Changing Room (Wet Side)

  • There are accessible changing rooms available.
  • The accessible changing room is located within the changing village.
  • The facility is 12m (13yd 4in) from the main entrance.
  • The door opens inwards.
  • The width of the door is 100cm (3ft 3in).
  • The door is locked by a locking handle.
  • The dimensions of the accessible changing room are 280cm x 240cm (9ft 2in x 7ft 10in).
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 70cm (2ft 4in).
  • There is a dropdown rail on the transfer side.
  • There is a flush on the transfer side.
  • Wall mounted rails are available.
  • The toilet seat is 47cm (1ft 7in) above floor level.
  • There is a sink.
  • The sink can be reached from seated on the toilet.
  • The height of the sink is 70cm (2ft 4in).
  • The tap type is lever.
  • There is a mixer tap.
  • There is an emergency alarm in the cubicle.
  • The emergency alarm is fully functional.
  • There is not a locker within the accessible changing room.
  • There is a changing bench.
  • The facility changing bench is free standing.
  • The facility changing bench height is fixed.
  • The length of the bench is 140cm (4ft 7in).
  • There is a wheel in shower.
  • The facilities available in the accessible shower are an adjustable shower head, handrails and a flip down seat.
  • The height of the seat is 50cm (1ft 8in).

Standard Changing Room (Wet Side)

  • There are standard changing rooms available.
  • The standard changing room is 12m (13yd 4in) from the main entrance.
  • The standard changing room is 10m (10yd 2ft) from the reception desk.
  • The standard changing room is 4m (4yd 1ft) from the swimming pool.
  • The standard changing rooms are located within the changing village.
  • There is level access to the standard changing rooms.
  • Shower facilities are available within the changing room(s).
  • There is level access to the shower facilities.

Accessible Changing Room (Dry Side)

  • There are accessible changing rooms available.
  • The accessible changing room is located off the main corridor.
  • The facility is 16m (17yd 1ft) from the main entrance.
  • The door opens inwards.
  • The width of the door is 90cm (2ft 11in).
  • The door is locked by a locking handle.
  • The dimensions of the accessible changing room are 260cm x 240cm (8ft 6in x 7ft 10in).
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 70cm (2ft 4in).
  • There is a dropdown rail on the transfer side.
  • There is a flush on the transfer side.
  • Wall mounted rails are available.
  • The toilet seat is 46cm (1ft 6in) above floor level.
  • There is a sink.
  • The sink can be reached from seated on the toilet.
  • The height of the sink is 70cm (2ft 4in).
  • The tap type is lever.
  • There is a mixer tap.
  • There is an emergency alarm in the cubicle.
  • The emergency alarm is fully functional.
  • There is not a locker within the accessible changing room.
  • There is a changing bench.
  • The facility changing bench is free standing.
  • The facility changing bench height is fixed.
  • The length of the bench is 150cm (4ft 11in).
  • There is a wheel in shower.
  • The facilities available in the accessible shower are an adjustable shower head, handrails and a flip down seat.
  • The height of the seat is 50cm (1ft 8in).

Standard Changing Room (Dry Side)

  • There are standard changing rooms available.
  • The standard changing room is 16m (17yd 1ft) from the main entrance.
  • The standard changing room is 14m (15yd 11in) from the reception desk.
  • The standard changing room is 8m (8yd 2ft) from the sports hall.
  • The standard changing rooms are located off the main corridor to the left.
  • There is level access to the standard changing rooms.
  • Shower facilities are available within the changing room(s).
  • There is level access to the shower facilities.

Standard Toilet(s)

Additional Info

  • Staff do receive disability awareness / equality training.
  • Documents can be requested in Braille.
  • Documents can be requested in large print.
  • A bowl of water can be provided for an assistance dog.
  • A member of staff trained in BSL skills is not normally on duty.
  • This service cannot be requested.