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Laura Trott Leisure Centre

Windmill Lane, Cheshunt, Hertfordshire, EN8 9AJ

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Access Guide

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Introduction

  • Services / facilities within the building include two swimming pools, fitness suite, fitness studios, multi-purpose sports hall, health suite, OJ's Cafe, creche, osteopath clinic, Scissors Hair Salon and a function room with bar.
  • Services / facilities within the grounds include 3G floodlit football pitches.

Location

  • There is not a bus stop within 150m (164yds) of the venue.
  • The nearest National Rail station is Cheshunt.

Opening Times

  • Monday 06:00 - 22:00.
  • Tuesday 06:00 - 22:00.
  • Wednesday 06:00 - 22:00.
  • Thursday 06:00 - 22:00.
  • Friday 06:00 - 21:00.
  • Saturday 07:00 - 18:00.
  • Sunday 07:00 - 18:00.

Parking

  • The venue does have its own car park.
  • Venue Car Park View
    • Parking is not free for all users.
    • Parking is free for Blue Badge holders.
    • The car park is located to the front of the venue.
    • The car park type is open air/surface.
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
    • There is/are 6 designated parking bay(s) within the car park.
    • The dimensions of the designated parking bay(s) are 335cm x 445cm (10ft 12in x 14ft 7in).
    • The nearest designated bay is 24m (26yd 9in) from the main entrance.
    • The furthest designated bay is 33m (36yd 3in) from the main entrance.
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is / are dropped kerbs.
    • The car park surface is tarmac and block paving.
    • There is a dropped kerb between the car park and the venue.
    • The dropped kerb does not have tactile paving.
    • The patron does not have to cross a road.
    • The car park does not have a height restriction barrier.
  • Drop off Point View
    • There is not a designated drop off point.

Outside Access (Main Entrance)

  • This information is for the entrance located at the front of the building.
  • There is not level access into the venue.
  • The main door(s) open automatically (towards you).
  • The doors are double width.
  • The door opening is 180cm (5ft 11in) wide.
  • Second set of doors View
    • There is a small raised threshold in the doorway.
    • There is a second set of doors.
    • The door(s) open by sliding.
    • The doors are double width.
    • The door(s) is / are heavy.
    • The door opening is 150cm (4ft 11in) wide.

Level Change (Main Entrance)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located in front of the entrance.
  • The ramp or slope is easy.

Reception

  • The desk/counter is 2m (2yd 7in) from the main entrance.
  • There is level access to the desk/counter from the entrance.
  • The desk/counter is medium height (77cm - 109cm).
  • The desk/counter has a low (76cm or lower) section.
  • The lighting levels are bright.

Inside Access

  • There is level access to the service.
  • There is a hearing assistance system.
  • The system is a portable loop.
  • Staff are trained to use the system.
  • This venue does play background music.
  • Music is played in the fitness suite and studios.
  • Motorised scooters are allowed in public parts of the venue.
  • The lighting levels are varied.

Eating and Drinking (Oj's Cafe)

  • The following information is for the cafe.
  • The cafe is located in the main foyer.
  • Full table service is not available.
  • Food or drinks are ordered from the service counter.
  • Food or drinks can be brought to the table.
  • There is not a lowered section at the counter.
  • No tables are permanently fixed.
  • No chairs are permanently fixed.
  • Some chairs have armrests.
  • The nearest table is 5m (5yd 1ft) from the main entrance.
  • The standard height for tables is 70cm.
  • There is ample room for a wheelchair user to manoeuvre.
  • Plastic / takeaway cups are not available.
  • Plastic / takeaway cutlery is not available.
  • Drinking straws are available.
  • Menus are hand held and wall.
  • Menus are not available in Braille.
  • Menus are not available in large print.
  • Picture menus are not available.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • The type of food served here is hot and cold meals and snacks.
  • Opening Times View
    • Monday 08:30 - 18:30.
    • Tuesday 08:30 - 18:30.
    • Wednesday 08:30 - 18:30.
    • Thursday 08:30 - 18:30.
    • Friday 08:30 - 18:30.
    • Saturday 09:00 - 16:00.
    • Sunday 09:00 - 15:00.

Fitness Suite

  • Access to Fitness Suite View
    • The fitness suite is located next to the sports hall.
    • The fitness suite is 20m (21yd 2ft) from the main entrance.
    • There is level access to the fitness suite.
    • There are doors into the fitness suite.
    • The doors open towards you (pull).
    • The doors are double.
    • The doors are heavy.
    • The opening is 178cm (5ft 10in) wide.
  • Fitness Suite (General) View
    • Staff receive some training in assisting disabled people.
    • Equipment suitable for mobility or sensory impaired users includes upper body ergometer and the upper body multi-station.
    • A portable hearing loop is available for induction.
    • Staff are trained to use the portable hearing loop.
    • There is clear manoeuvring space between equipment.
    • There is level access to all of the equipment.
  • Comments View
    • The staff are trained to be able to deal with various needs.

Swimming Pool

  • There is level access from the changing area to the swimming pool.
  • There is not a ramped entrance into the water.
  • There is a wet side chair available.
  • There is a hoist for wheelchair users to access the water.
  • The hoist is manual.
  • There are steps into the swimming pool.
  • There are 4 steps.
  • The steps do have handrails.
  • The handrails are on both sides.
  • There is a ladder type entrance into the water.
  • There is a handrail on both sides of the ladder.

Other Floors (Fitness Suite)

  • Steps View
    • There are 15+ steps between floors.
    • The steps are clearly marked.
    • The steps are medium (11cm - 17cm).
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • There is a landing.
    • The lighting levels are bright.
  • Other View
    • The services / areas on the floors which are not accessible are additional equipment.

Other Floors (Main)

  • Steps View
    • The floors which are accessible by stairs are G-1.
    • There are 15+ steps between floors.
    • The steps are clearly marked.
    • The steps are medium (11cm - 17cm).
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • There is a landing.
    • The lighting levels are bright.

Lift

  • There is a lift for public use.
  • The lift is located to the left of the reception desk.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are G-1.
  • The lift is 16m (17yd 1ft) from the main entrance.
  • Staff do not need to be notified for use of the lift.
  • The clear door width is 79cm (2ft 7in).
  • The dimensions of the lift are 106cm x 140cm (3ft 6in x 4ft 7in).
  • There are separate entry and exit doors in the lift.
  • There is not a mirror to aid reversing out of the lift.
  • The lift does have a visual floor indicator.
  • The lift does not have an audible announcer.
  • The controls for the lift are within 90cm - 120cm from the floor.
  • The lift does not have Braille markings.
  • The lift does not have tactile markings.
  • The lighting level in the lift is medium.

Changing Places (Wet Side)

  • Location and access View
    • The facility is located within the changing village.
    • The facility is 19m (20yd 2ft) from the main entrance.
    • There is level access to the facility.
  • Dimensions and features View
    • You do need a key for the facility.
    • It is not a radar key.
    • The key can be obtained from the reception desk.
    • The door opens inwards.
    • The width of the door is 86cm (2ft 10in).
    • The dimensions of the facility are 295cm x 360cm (9ft 8in x 11ft 10in).
    • The facility changing bench height is adjustable.
    • The facility changing bench is wall mounted.
    • The length of the bench is 190cm (6ft 3in).
    • The facility hoist is powered overhead.
    • The overhead hoist covers all areas in cubicle.
    • The sling is attached to the hoist by hook and loop.
    • The facility toilet is corner.
    • The transfer space on the left as you face the toilet is 280cm (9ft 2in).
    • Wall mounted rails are available.
    • As you face the toilet the wall mounted grab rails are on both sides.
    • Drop down rails are provided.
    • As you face the toilet the drop down rails are on the left.
    • The type of wash basin is fixed.
    • Wall mounted hand rails are available at the wash basin.
    • As you face the wash basin, rails are available on both sides.
    • Disposal facilities are available.
    • A privacy screen is not available.
    • Wide tear off paper roll is not available.
    • The facility has a non slip floor.
    • A functioning emergency alarm is available.
    • It is not a push button style alarm.

Accessible Changing Room (Dry Side)

  • There are accessible changing rooms available.
  • The accessible changing room is located opposite the sports hall.
  • The facility is 19m (20yd 2ft) from the main entrance.
  • The door opens inwards.
  • The width of the door is 86cm (2ft 10in).
  • The door is locked by a locking handle.
  • The dimensions of the accessible changing room are 240cm x 270cm (7ft 10in x 8ft 10in).
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 174cm (5ft 9in).
  • There is a dropdown rail on the transfer side.
  • There is a flush on the transfer side.
  • Wall mounted rails are available.
  • The toilet seat is 48cm (1ft 7in) above floor level.
  • There is a sink.
  • The sink can be reached from seated on the toilet.
  • The height of the sink is 74cm (2ft 5in).
  • The tap type is lever.
  • There is a mixer tap.
  • There is an emergency alarm in the cubicle.
  • The emergency alarm is fully functional.
  • There is not a locker within the accessible changing room.
  • The accessible changing room has a ceiling tracking hoist.
  • There is not a changing bench.
  • There is a wheel in shower.
  • The facilities available in the accessible shower are an adjustable shower head, handrails, a shower chair and a flip down seat.
  • The height of the seat is 46cm (1ft 6in).

Accessible Toilet (Oj's Cafe)

  • There are accessible toilets within this venue designated for public use.
  • Location and Access View
    • The toilet is not for the sole use of disabled people.
    • There is pictorial signage on or near the toilet door.
    • This accessible toilet is 10m (10yd 2ft) from the main entrance.
    • This accessible toilet is located within the cafe.
    • There is level access to this accessible toilet.
  • Features and Dimensions View
    • This is a unisex toilet.
    • A key is required for the accessible toilet.
    • The key is a radar key.
    • The key can be obtained from reception.
    • The door opens outwards.
    • The door is locked by a locking handle.
    • The width of the accessible toilet door is 90cm (2ft 11in).
    • The door weight is light.
    • The dimensions of the accessible toilet are 160cm x 210cm (5ft 3in x 6ft 11in).
    • There is sufficient turning space in the cubicle for a wheelchair user.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 70cm (2ft 4in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is an emergency alarm in the cubicle.
    • The emergency alarm is fully functional.
    • Disposal facilities are not available in the cubicle.
    • There is not a coat hook.
  • Position of Fixtures View
    • Wall mounted rails are available.
    • As you face the toilet the wall mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There are mirrors.
    • Mirrors are placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 46cm (1ft 6in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • There is not a towel dispenser.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is good.
    • The contrast between the internal door and wall is good.
    • The contrast between the grab rails and wall is good.
    • The contrast between the drop down rails and wall is good.
    • The contrast between the walls and floor is good.
    • The lighting levels are bright.

Accessible Toilet (First Floor)

  • There are accessible toilets within this venue designated for public use.
  • Location and Access View
    • The toilet is for the sole use of disabled people.
    • There is pictorial and written text signage on or near the toilet door.
    • This accessible toilet is 3m (3yd 10in) from the lift.
    • The accessible toilet is located on the first floor.
    • There is level access to this accessible toilet.
    • This is by lift.
  • Features and Dimensions View
    • This is a unisex toilet.
    • A key is required for the accessible toilet.
    • The key is a radar key.
    • The key can be obtained from reception.
    • The door opens outwards.
    • The door is locked by a locking handle.
    • The width of the accessible toilet door is 80cm (2ft 7in).
    • The door weight is light.
    • The dimensions of the accessible toilet are 166cm x 223cm (5ft 5in x 7ft 4in).
    • There is sufficient turning space in the cubicle for a wheelchair user.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 70cm (2ft 4in).
    • There is a dropdown rail on the transfer side.
    • There is not a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is an emergency alarm in the cubicle.
    • The emergency alarm is fully functional.
    • Disposal facilities are not available in the cubicle.
    • There is not a coat hook.
  • Position of Fixtures View
    • Wall mounted rails are available.
    • As you face the toilet the wall mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There are mirrors.
    • Mirrors are placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 49cm (1ft 7in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • There is not a towel dispenser.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is placed higher than 74cm (2ft 5in).
    • The height of the wash basin is 76cm (2ft 6in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is good.
    • The contrast between the internal door and wall is good.
    • The contrast between the grab rails and wall is good.
    • The contrast between the drop down rails and wall is good.
    • The contrast between the walls and floor is good.
    • The lighting levels are bright.

Standard Changing Room (Wet Side)

  • There are standard changing rooms available.
  • The standard changing room is 15m (16yd 1ft) from the main entrance.
  • The standard changing room is 13m (14yd 8in) from the reception desk.
  • The standard changing room is 8m (8yd 2ft) from the pool.
  • The standard changing rooms are located within the changing village.
  • There is level access to the standard changing rooms.
  • Shower facilities are available within the changing room(s).
  • There is level access to the shower facilities.

Standard Changing Room (Dry Side - Female)

  • There are standard changing rooms available.
  • The standard changing room is 15m (16yd 1ft) from the main entrance.
  • The standard changing room is 13m (14yd 8in) from the reception desk.
  • The standard changing room is 8m (8yd 2ft) from the sports hall.
  • The standard changing rooms are located in the main foyer.
  • There is level access to the standard changing rooms.
  • Shower facilities are available within the changing room(s).
  • There is level access to the shower facilities.

Standard Toilet(s) (Wet Side)

  • Availability and Location of Standard Toilets View
    • Standard toilet facilities are available.
  • Access to Standard Female Toilet(s) View
    • The female toilet facilities that were surveyed are located within the the changing village.
    • The female toilets are 18m (19yd 2ft) from the main entrance.
    • Inside the venue, there is level access to the female toilet.
    • An ambulant toilet cubicle with wall mounted grab rails is available.
    • Lighting levels are bright.
  • Access to Standard Male Toilet(s) View
    • The male toilet facilities that were surveyed are located within the changing village.
    • The male toilets are 18m (19yd 2ft) from the main entrance.
    • Inside the venue, there is level access to the male toilet.
    • An ambulant toilet cubicle with wall mounted grab rails is available.
    • Lighting levels are bright.
  • Baby Change Facilities View
    • Baby change facilities are located within the venue.
    • Baby change facilities are located within the ladies toilet.
    • The height of the baby change table once extended is 90cm (2ft 11in).
    • Inside the venue, there is level access to the baby change facility.

Standard Toilet(s) (Oj's Cafe)

Standard Toilet(s) (Dry Side)

  • Availability and Location of Standard Toilets View
    • Standard toilet facilities are available.
  • Access to Standard Female Toilet(s) View
    • The female toilet facilities that were surveyed are located within the changing rooms.
    • The female toilets are 17m (18yd 1ft) from the main entrance.
    • Inside the venue, there is level access to the female toilet.
    • An ambulant toilet cubicle with wall mounted grab rails is available.
    • Lighting levels are bright.
  • Access to Standard Male Toilet(s) View
    • The male toilet facilities that were surveyed are located within the changing rooms.
    • The male toilets are 17m (18yd 1ft) from the main entrance.
    • Inside the venue, there is level access to the male toilet.
    • An ambulant toilet cubicle with wall mounted grab rails is available.
    • Lighting levels are bright.
  • Baby Change Facilities View
    • Baby change facilities are located within the venue.
    • Baby change facilities are located within the changing area.
    • The height of the baby change table once extended is 90cm (2ft 11in).
    • Inside the venue, there is level access to the baby change facility.

Standard Toilet(s) (First Floor)

Additional Info

  • Staff do receive disability awareness / equality training.
  • Documents can be requested in Braille.
  • Documents can be requested in large print.
  • A bowl of water can be provided for an assistance dog.
  • A member of staff trained in BSL skills is not normally on duty.
  • This service cannot be requested.