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Planet Ice

Jarman Square, Jarmans Park, Hemel Hempstead, Hertfordshire, HP2 4JS

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Access Guide

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Location

  • There is a bus stop within 150m (164yds) of the venue.
  • The nearest National Rail station is Hemel Hempstead.

Opening Times

  • Monday 10:00 - 16:00.
  • Tuesday 10:15 - 16:00.
  • Wednesday 10:15 - 21:00.
  • Thursday 10:15 - 21:00.
  • Friday 10:15 - 21:00.
  • Saturday 11:00 - 21:00.
  • Sunday 11:00 - 17:00.

Parking

  • The venue does have its own car park.
  • Venue Car Park View
    • Parking is free for all users.
    • The car park is located at the front of the venue.
    • The car park type is open air/surface.
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
    • There is/are 10+ designated parking bay(s) within the car park.
    • The dimensions of the designated parking bay(s) are 520cm x 620cm (17ft 1in x 20ft 4in).
    • The nearest designated bay is 30m (32yd 2ft) from the main entrance.
    • The furthest designated bay is 80m (87yd 1ft) from the main entrance.
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is / are dropped kerbs.
    • The car park surface is tarmac.
    • There is a dropped kerb between the car park and the venue.
    • The dropped kerb does have tactile paving.
    • The patron does not have to cross a road.
    • The car park does not have a height restriction barrier.
  • Drop off Point View
    • There is a designated drop off point.
    • The drop off point is located at the front of the venue.
    • There is a dropped kerb from the drop off point.
    • There is tactile paving on the dropped kerb.

Outside Access (Main Entrance)

  • This information is for the entrance located at the front of the building.
  • There is level access into the venue.
  • The main door(s) open towards you (pull).
  • The doors are double width.
  • The door(s) is / are light.
  • The door opening is 180cm (5ft 11in) wide.

Outside Access (Planet Ice Entrance)

  • This information is for the entrance located beyond the main entrance, along the corridor to the right.
  • There is not level access into the venue.
  • The main door(s) open(s) away from you (push).
  • The door(s) is / are double.
  • The door(s) is / are light.
  • The width of the door opening is 140cm (4ft 7in).

Level Change (Planet Ice Entrance)

  • There is a ramp/slope to access this area/service.
  • The ramp or slope is located immediately beyond the entrance.
  • The ramp/slope is moderate.
  • The ramp does have handrails.
  • The handrails are on both sides.
  • The width of the ramp/slope is 120cm (3ft 11in).
  • There is a/are step(s) to access this area/service.
  • The step(s) is/are located immediately beyond the entrance.
  • There is/are 9 step(s) to the area/service.
  • The lighting levels at the step(s) are medium.
  • There is not tactile paving at the top and bottom of the steps.
  • The step(s) is/are clearly marked.
  • The step(s) is/are medium height (11cm - 17cm).
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on both sides.
  • The ramp/slope does bypass the step(s).

Reception

  • The desk is 28m (30yd 1ft) from the main entrance.
  • There is level access to reception from the entrance.
  • The reception desk/counter is medium height (77cm - 109cm).
  • The desk has a low (76cm or lower) section.
  • The lighting levels are medium.
  • There is a hearing assistance system.
  • The type of system is a fixed loop.
  • Staff are trained to use the system.

Inside Access (Ice Rink)

  • There is not level access to the service(s).
  • There is not a hearing assistance system.
  • This venue does play background music.
  • Music is played in all areas of the rink.
  • Motorised scooters are allowed in public parts of the venue.
  • The lighting levels are medium.

Level Change (Ice Rink)

  • There is a ramp/slope to access this area/service.
  • The ramp/slope is located leading onto the ice rink.
  • The ramp/slope is moderate.
  • The ramp/slope is portable.
  • The width of the ramp/slope is 90cm (2ft 11in).
  • There is a/are step(s) to access this area/service.
  • The step(s) is/are located leading onto the ice rink.
  • There is/are 1 step(s) to the area/service.
  • The lighting levels at the step(s) are medium.
  • The step(s) is/are clearly marked.
  • The step(s) is/are shallow (2cm - 10cm).
  • There is not a/are not handrail(s) at the step(s).
  • The ramp/slope does bypass the step(s).

Eating and Drinking

  • The following information is for the cafe.
  • The cafe is located next to the ice rink.
  • Full table service is not available.
  • Food or drinks are ordered from the service counter.
  • Food or drinks can be brought to the table.
  • There is a lowered section at the counter.
  • No tables are permanently fixed.
  • No chairs are permanently fixed.
  • Some chairs have armrests.
  • The nearest table is approximately 26m (28yd 1ft) from the Planet Ice entrance.
  • The standard height for tables is 70cm.
  • There is ample room for a wheelchair user to manoeuvre.
  • Plastic / takeaway cups are available.
  • Plastic / takeaway cutlery is available.
  • Drinking straws are available.
  • Menus are hand held and wall.
  • Menus are not available in Braille.
  • Menus are not available in large print.
  • Picture menus are available.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • The type of food served here is hot and cold meals and snacks.

Accessible Toilet

  • There are accessible toilets within this venue designated for public use.
  • Location and Access View
    • The toilet is not for the sole use of disabled people.
    • There is pictorial signage on or near the toilet door.
    • This accessible toilet is 33m (36yd 3in) from the Planet Ice entrance.
    • The accessible toilet is located at the rear of the venue.
    • There is level access to this accessible toilet.
  • Features and Dimensions View
    • This is a unisex toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a locking handle.
    • The width of the accessible toilet door is 90cm (2ft 11in).
    • The door weight is light.
    • The dimensions of the accessible toilet are 170cm x 240cm (5ft 7in x 7ft 10in).
    • There is sufficient turning space in the cubicle for a wheelchair user.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 95cm (3ft 1in).
    • There is a dropdown rail on the transfer side.
    • There is not a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is an emergency alarm in the cubicle.
    • The emergency alarm is fully functional.
    • Disposal facilities are available in the cubicle.
    • There is not a coat hook.
  • Position of Fixtures View
    • Wall mounted rails are available.
    • As you face the toilet the wall mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There are mirrors.
    • Mirrors are placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 46cm (1ft 6in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is placed higher than 100cm (3ft 3in).
    • The height of the hand dryer is 110cm (3ft 7in).
    • There is not a towel dispenser.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is good.
    • The contrast between the internal door and wall is good.
    • The contrast between the grab rails and wall is good.
    • The contrast between the drop down rails and wall is good.
    • The contrast between the walls and floor is good.
    • The lighting levels are medium.
  • Baby Change Facilities View
    • Baby change facilities are located within the venue.
    • Baby change facilities are located within the accessible toilet.
    • The height of the baby change table once extended is 80cm (2ft 7in).

Standard Toilet(s)

Additional Info

  • Staff do receive disability awareness / equality training.
  • Documents can be requested in Braille.
  • Documents can be requested in large print.
  • A bowl of water can be provided for an assistance dog.
  • A member of staff trained in BSL skills is not normally on duty.