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St Margarets Station

Station Road, Stanstead Abbotts, Hertfordshire, SG12 8DS

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Access Guide

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Introduction

Opening Times (Station)

  • The venue is open 24hrs.

Location

  • There is a bus stop within 150m (164yds) of the venue.

Parking

  • The venue does have its own car park.
  • Parking is not free for all users.
  • Parking is free for Blue Badge holders.
  • Venue Car Park View
    • The car park is located on Station Road.
    • The car park type is open air/surface.
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
    • There is/are 2 designated parking bay(s) within the car park.
    • The dimensions of the designated parking bay(s) are 320cm x 500cm (10ft 6in x 16ft 5in).
    • The nearest designated bay is 15m (16yd 1ft) from the main entrance.
    • The furthest designated bay is 20m (21yd 2ft) from the main entrance.
    • The route from the car park to the entrance is accessible to a wheelchair user unaided.
    • The car park surface is tarmac.
    • The patron does not have to cross a road.
    • The car park does not have a height restriction barrier.
  • On Street Parking and Drop-off Details. View
    • There is not a designated drop off point.

Outside Access (Main Entrance)

  • This information is for the entrance located at the front of the building.
  • There is not level access into the venue.
  • The main door(s) open(s) away from you (push).
  • The door(s) is / are double.
  • The door(s) is / are permanently held open.
  • The width of the door opening is 120cm (3ft 11in).

Level Change (Main Entrance)

  • There is a ramp/slope to access this area/service.
  • The ramp or slope is located to the right as you face the entrance.
  • The ramp/slope is easy.
  • The ramp/slope is permanent.
  • There is a level landing at the top of the ramp/slope.
  • The ramp does have handrails.
  • The handrails are on both sides.
  • The width of the ramp/slope is 130cm (4ft 3in).
  • There is a/are step(s) to access this area/service.
  • The step(s) is/are located in front of the entrance.
  • There is/are 1 step(s) to the area/service.
  • There is not tactile paving at the top and bottom of the steps.
  • The step(s) is/are not clearly marked.
  • The step(s) is/are medium height (11cm - 17cm).
  • There is not a/are not handrail(s) at the step(s).
  • The ramp/slope does bypass the step(s).

Outside Access (Platform 2 Entrance)

  • This information is for the entrance located on Station Road.
  • There is not level access into the venue.
  • There are no doors at this entrance.
  • The width of the door opening is 200cm (6ft 7in).

Level Change (Platform 2 Entrance)

  • There is a ramp/slope to access this area/service.
  • The ramp or slope is located immediately beyond the entrance.
  • The ramp/slope is moderate.
  • The ramp does have handrails.
  • The handrails are on the left going up.
  • There is a/are step(s) to access this area/service.

Outside Access (Platform 1 Entrance)

  • This information is for the entrance located at the side of the building.
  • There is not level access into the venue.
  • There are no doors at this entrance.
  • The width of the door opening is 230cm (7ft 7in).
  • Comments View
    • This entrance gives access to platform 1 when the ticket office is closed.

Level Change (Platform 1 Entrance)

  • There is a ramp/slope to access this area/service.
  • The ramp or slope is located in front of the entrance.
  • The ramp/slope is easy.

Reception (Ticket Office)

  • The desk/counter is 3m (3yd 10in) from the main entrance.
  • There is level access to the desk/counter from the entrance.
  • The desk/counter is medium height (77cm - 109cm).
  • The desk/counter does not have a low (76cm or lower) section.
  • The lighting levels are medium.
  • There is a hearing assistance system.
  • The type of system is a fixed loop.
  • Staff are trained to use the system.
  • Opening Times View
    • Monday 06:20 - 13:00.
    • Tuesday 06:20 - 13:00.
    • Wednesday 06:20 - 13:00.
    • Thursday 06:20 - 13:00.
    • Friday 06:20 - 13:00.
    • Saturday 07:45 - 15:00.
    • Sunday Closed.

Footbridge

  • There is a footbridge with 15+ medium, clearly marked steps with handrails on both sides.

Train Station

  • There are generally 1 member(s) of staff on duty.
  • The station is staffed.
  • There is not an office to obtain help.
  • There is a ticket office.
  • The ticket office is located on Station Road.
  • The ticket office is 3m (3yd 10in) from the main entrance.
  • The train companies operating from within this station are Abellio Greater Anglia.
  • Please click here for access information for Abellio Greater Anglia.
  • There is a taxi rank at the station.
  • The taxi rank is located in the car park, outside the main entrance.
  • The taxi rank is 10m (10yd 2ft) from the main entrance.
  • Shops and services within the station include a taxi rank and a telephone kiosk.
  • All key concourse shops and services have level access.
  • There are 2 platform(s) in the station.
  • The platform(s) accessed by ramp / slope is / are 1-2.
  • Additional Station Information View
    • Announcements on platforms are audio and visual.
    • Platforms which have tactile markings at the platform edge are 1-2.
    • Accessible toilets are not located on the platform(s).
    • Accessible toilets are not located on the main station concourse.
    • There is not a wheelchair available to borrow.

Accessible Toilet

  • There is not an/are not accessible toilet(s) within this venue designated for public use.

Standard Toilet(s)

Additional Info

  • Staff do receive disability awareness / equality training.
  • Documents can be requested in Braille.
  • Documents can be requested in large print.
  • A bowl of water can be provided for an assistance dog.
  • A member of staff trained in BSL skills is not normally on duty.