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Stevenage Central Library

Southgate, Stevenage, Hertfordshire, SG1 1HD

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Access Guide

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Introduction

  • Services / facilities within the building include Photocopier: 20p for A4, 40p for A3, 60p for A4 colour, £1.20 for A3 colour Study space. Visitor Information Point Wheelchair access, Hearing loop Letterbox for out-of-hours returns (dealt with the next open day) Public toilets.
  • Services / facilities within the grounds include public parking nearby (Disabled parking bays).
  • Queensway Stevenage link (new tab) - click here.
  • Comments View
    • The library can be accessed via the main Queensway Shopping area.
      .
    • Please see the linked guide for more details.

Location

  • There is a bus stop within 150m (164yds) of the venue.
  • The nearest National Rail station is Stevenage.

Parking

  • The venue does not have its own car park.
  • Venue Car Park View
    • The car park is located to the front of the venue.
  • Public Car Parks View
    • There is not a car park for public use within 200m (approx).
  • On Street Blue Badge Parking View
    • On street marked Blue Badge bays are available.
    • The dimensions of the marked Blue Badge bays are 240cm x 610cm (7ft 10in x 20ft).
    • On street Blue Badge parking is located in front of the venue on Southgate.
  • On Street Standard Parking View
    • Clearly signed and / or standard marked parking bays are available.
    • The dimensions of the standard marked parking bays are 240cm x 600cm (7ft 10in x 19ft 8in).
    • Standard marked parking bays are located on Southgate.
  • Drop-off Point View
    • There is not a designated drop off point.

Opening Times

  • Monday 10:00 - 19:00.
  • Tuesday 10:00 - 18:00.
  • Wednesday 10:00 - 18:00.
  • Thursday 10:00 - 18:00.
  • Friday 10:00 - 18:00.
  • Saturday 10:00 - 17:00.
  • Sunday 12:00 - 16:00.

Outside Access (Main Entrance)

  • Entrance View
    • This information is for the entrance located to the front of the venue.
    • There is ramped/sloped access at this entrance.
    • There is not a bell/buzzer.
    • There is not an intercom.
    • The main door(s) open(s) automatically.
    • The door(s) is/are double width.
    • The width of the door opening is 105cm.
    • There is a second set of doors.
    • The door(s) open(s) automatically.
    • The door(s) is/are double width.
    • The width of the door opening is 110cm.
  • Ramp/Slope View
    • The ramp/slope is located on the path leading up to the entrance.
    • The gradient of the ramp/slope is slight.
    • The ramp/slope is permanent.
    • There is a level landing at the top of the ramp/slope.
    • There is not a/are not handrail(s) at the ramp.
    • The ramp/slope does not bypass the step(s).

Reception (Enquiries Desk)

  • The desk/counter is 11m (12yd 1in) from the main entrance.
  • There is level access to the desk/counter from the entrance.
  • The desk/counter is low (76cm or lower).
  • The lighting levels are good.
  • There is a hearing assistance system.
  • The type of system is a fixed loop.
  • Staff are trained to use the system.
  • There is a touch screen.
  • The touch screen is at a suitable height for a wheelchair user.

Other Floors

  • Steps View
    • The floors which are accessible by stairs are G and 1.
    • There are 15+ steps between floors.
    • The steps are clearly marked.
    • The steps are medium height (11cm - 17cm).
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • There is a landing.
    • The lighting levels are good.

Lift

  • There is a lift for public use.
  • The lift is located to the right of the enquiries desk.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are G and 1.
  • The lift is approximately 9m (9yd 2ft) from the main entrance.
  • Staff do not need to be notified for use of the lift.
  • The clear door width is 89cm (2ft 11in).
  • The dimensions of the lift are 104cm x 132cm (3ft 5in x 4ft 4in).
  • There are not separate entry and exit doors in the lift.
  • There is not a mirror to aid reversing out of the lift.
  • The lift does not have a visual floor indicator.
  • The lift does not have an audible announcer.
  • The controls for the lift are not within 90cm - 120cm from the floor.
  • The controls for the lift are between 100cm and 125cm from the floor.
  • The lift does not have Braille markings.
  • The lift does have tactile markings.
  • The lighting level in the lift is low to moderate.

Reception (Information Desk)

  • The desk is 13m (14yd 8in) from the lift.
  • There is level access to reception from the entrance.
  • Level access from the entrance is via lift only.
  • The reception desk is low (76cm or lower).
  • The lighting levels are bright.
  • There is a hearing assistance system.
  • The type of system is a fixed loop.
  • Staff are trained to use the system.

Toilet with Adaptations

  • Accessible toilet facilities are available.
  • Location and Access View
    • There is pictorial signage on or near the toilet door.
    • This accessible toilet is approximately 12m (13yd 4in) from the main entrance.
    • This accessible toilet is located on the ground floor.
    • There is level access to this accessible toilet.
    • This is by lift.
  • Features and Dimensions View
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • The door opens inwards.
    • The door is locked by a locking handle.
    • The width of the accessible toilet door is 84cm (2ft 9in).
    • The door may be difficult to open.
    • The dimensions of the accessible toilet are 217cm x 265cm (7ft 1in x 8ft 8in).
    • There is sufficient turning space in the cubicle for a wheelchair user.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 140cm (4ft 7in).
    • There is a dropdown rail on the transfer side.
    • There is a flush, however it is not on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is an emergency alarm.
    • The emergency pull cord alarm is not fully functional.
    • The alarm did not sound when tested.
    • Disposal facilities are available in the cubicle.
    • There is a/are sanitary and non-infectious waste disposal units.
    • There is not a/are not coat hook(s).
  • Position of Fixtures View
    • Wall mounted grab rails are available for the toilet.
    • As you face the toilet the wall-mounted grab rails are on the right.
    • There is a shelf within the accessible toilet.
    • The shelf has the minimum dimensions of 12.5cm x 40cm.
    • The shelf is at a height of 48cm.
    • The shelf is located where it is reachable.
    • There is a mirror.
    • Mirrors are not placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is placed higher than 100cm (3ft 3in).
    • The height of the hand dryer is 110cm (3ft 7in).
    • There is not a towel dispenser.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin cannot be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • There is a high colour contrast between the external door and wall.
    • There is a medium colour contrast between the internal door and wall.
    • There is a high colour contrast between the wall-mounted grab rail(s) and wall.
    • There is a high colour contrast between the dropdown rail(s) and wall.
    • There is a high colour contrast between the walls and floor.
    • The lighting levels are moderate to good.
  • Baby Change Facilities View
    • Baby change facilities are located within the venue.
    • Baby change facilities are located in the accessible toilet.
    • The height of the baby change table once extended is 84cm (2ft 9in).
  • Comments View
    • The accessible toilet also serves as a standard unisex toilet.
    • At the time of the survey being carried out the alarm was waiting for maintenance repairs and could not take a photograph of the toilet door due to the area in use. (12.2.24).

Standard Toilet(s)

Additional Info

  • A bowl of water can be provided for an assistance dog.
  • A member of staff trained in BSL skills is not normally on duty.
  • This service can be requested.
  • Home visits / services are available.