Access Guide
Introduction
- Stevenage Day Service is for adults with learning disabilities. Please refer to the website for further information.
Opening Times
- Monday 09:00 - 16:00.
- Tuesday 09:00 - 16:00.
- Wednesday 09:00 - 16:00.
- Thursday 09:00 - 16:00.
- Friday 09:00 - 16:00.
- Saturday Closed.
- Sunday Closed.
Location
- There is a bus stop within 150m (164yds) of the venue.
- The nearest National Rail station is Stevenage.
Parking
- The venue does have its own car park.
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Venue Car Park
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- Parking is free for all users.
- The car park is located at the of front the venue.
- The car park type is open air/surface.
- Parking spaces for Blue Badge holders can be booked in advance.
- There is/are 2 designated parking bay(s) within the car park.
- The dimensions of the designated parking bay(s) are 300cm x 450cm (9ft 10in x 14ft 9in).
- The nearest designated bay is 19m (20yd 2ft) from the main entrance.
- The furthest designated bay is 21m (22yd 2ft) from the main entrance.
- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is / are slopes/ramps.
- The car park surface is tarmac.
- The patron does not have to cross a road.
- The car park does not have a height restriction barrier.
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Drop-off Point
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- There is not a designated drop off point.
Outside Access (Main Entrance)
- This information is for the entrance located in the car park.
- There is not level access into the venue.
- The main door(s) open automatically (towards you).
- The doors are double width.
- The door opening is 155cm (5ft 1in) wide.
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Comments
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- There is a push pad to exit the venue.
Level Change (Main Entrance)
- There is a ramp or slope to access this service.
- The ramp or slope is located in front of the entrance.
Reception
- The desk is 1m (3ft 3in) from the main entrance.
- There is level access to reception from the entrance.
- The reception desk is medium height (77cm - 109cm).
- The desk does not have a low (76cm or lower) section.
- The lighting levels are medium.
Inside Access
- There is level access to the service.
- There is not a hearing assistance system.
- This venue does not play background music/noise.
- Motorised scooters are welcomed in public parts of the venue.
- The lighting levels are varied.
Changing Places
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Location and access
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- The facility is located towards the rear of the venue.
- The facility is 27m (29yd 1ft) from the main entrance.
- There is level access to the facility.
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Dimensions and features
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- You do not need a key for the facility.
- The door opens inwards and outwards.
- The width of the door is 85cm (2ft 9in).
- The dimensions of the facility are 300cm x 315cm (9ft 10in x 10ft 4in).
- The facility changing bench height is adjustable.
- The facility changing bench is free standing.
- The length of the bench is 170cm (5ft 7in).
- The facility hoist is powered overhead.
- The overhead hoist covers all areas in cubicle.
- The sling is attached to the hoist by hook and loop.
- The facility toilet has a transfer space on both sides.
- The transfer space on the left as you face the toilet is 135cm (4ft 5in).
- The transfer space on the right as you face the toilet is 115cm (3ft 9in).
- Wall mounted rails are available.
- As you face the toilet the wall mounted grab rails are on the right.
- Drop down rails are provided.
- As you face the toilet the drop down rails are on the left.
- The type of wash basin is fixed.
- Wall mounted hand rails are available at the wash basin.
- As you face the wash basin, rails are available on the left.
- Disposal facilities are available.
- A privacy screen is not available.
- Wide tear off paper roll is not available.
- The facility has a non slip floor.
- A functioning emergency alarm is not available.
- No emergency alarm is fitted in the cubicle.
Toilet with Adaptations
- There are accessible toilets within this venue designated for public use.
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Location and Access
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- The toilet is not for the sole use of disabled people.
- There is pictorial signage on or near the toilet door.
- This accessible toilet is 14m (15yd 11in) from the main entrance.
- The accessible toilet is located off the main corridor.
- There is level access to this accessible toilet.
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Features and Dimensions
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- This is a unisex toilet.
- A key is not required for the accessible toilet.
- The door opens inwards and outwards.
- The door is locked by a twist lock.
- The width of the accessible toilet door is 85cm (2ft 9in).
- The door weight is light.
- The dimensions of the accessible toilet are 265cm x 210cm (8ft 8in x 6ft 11in).
- There is sufficient turning space in the cubicle for a wheelchair user.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on both sides.
- The lateral transfer space is 110cm (3ft 7in).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- There is an emergency alarm in the cubicle.
- The emergency alarm is not fully functional.
- The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
- Disposal facilities are available in the cubicle.
- There is not a coat hook.
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Position of Fixtures
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- Wall mounted rails are available.
- As you face the toilet the wall mounted grab rails are on the left.
- There is not a shelf within the accessible toilet.
- There are mirrors.
- Mirrors are placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 48cm (1ft 7in).
- There is a hand dryer.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is placed higher than 100cm (3ft 3in).
- The height of the hand dryer is 110cm (3ft 7in).
- There is a towel dispenser.
- The towel dispenser cannot be reached from seated on the toilet.
- The towel dispenser is placed higher than 100cm (3ft 3in).
- The height of the towel dispenser is 115cm (3ft 9in).
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a wash basin.
- The wash basin cannot be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
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Colour Contrast and Lighting
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- The contrast between the external door and wall is good.
- There is a high colour contrast between the internal door and wall.
- The contrast between the grab rails and wall is good.
- There is a good colour contrast between the dropdown rail(s) and wall.
- The contrast between the walls and floor is poor.
- The lighting levels are medium.
Standard Toilet(s)
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Availability and Location of Standard Toilets
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- Standard toilet facilities are available.
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Access to Standard Female and Male Toilet(s)
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- The female and male toilet facilities that were surveyed are located along the main corridor.
- The female and male toilets are 12m (13yd 4in) from the main entrance.
- Inside the venue, there is level access to the female and male toilets.
- Lighting levels are medium.
Additional Info
- Staff do receive disability awareness / equality training.
- Documents can be requested in Braille.
- Documents can be requested in large print.
- A bowl of water can be provided for an assistance dog.
- A member of staff trained in BSL skills is not normally on duty.
- This service can be requested.
- Home visits / services are not available.