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Theobalds Grove Station

High Street, Waltham Cross, Hertfordshire, EN8 7BG

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Access Guide

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Location

  • There is a bus stop within 150m (164yds) of the venue.

Parking

  • The venue does not have its own car park.
  • Public Car Parks View
    • There is a car park for public use within 200m (approx).
    • The name of the car park is Theobalds Grove Car Park.
    • The car park is located to the side of the venue.
  • On Street Blue Badge Parking View
    • On street marked Blue Badge bays are not available.
  • On Street Standard Parking View
    • Clearly signed and / or standard marked parking bays are not available.
  • Drop-off Point View
    • There is a designated drop off point.
    • The drop off point is located to the right of the main entrance under the bridge.
    • There is a dropped kerb from the drop off point.
    • There is not tactile paving on the dropped kerb.

Outside Access (Main Entrance)

  • This information is for the entrance located at the front of the building.
  • There is level access into the venue.
  • There are no doors at this entrance.
  • The width of the door opening is 100cm (3ft 3in).

Reception (Ticket Office)

  • The desk/counter is 4m (4yd 1ft) from the main entrance.
  • There is level access to the desk/counter from the entrance.
  • The desk/counter is high (110cm+).
  • The desk/counter does not have a low (76cm or lower) section.
  • The lighting levels are medium.
  • There is a hearing assistance system.
  • The type of system is a fixed loop.
  • Staff are trained to use the system.
  • Comments View
    • There is a ticket machine located outside the station and three oyster validation machines in the ticket office foyer.
  • Opening Times View
    • Monday 06:15 - 17:45.
    • Tuesday 06:15 - 17:45.
    • Wednesday 06:15 - 17:45.
    • Thursday 06:15 - 17:45.
    • Friday 06:15 - 17:45.
    • Saturday 07:15 - 14:00.
    • Sunday Closed.

Train Station

  • There are generally 2 member(s) of staff on duty.
  • The station is staffed.
  • There is not an office to obtain help.
  • The station is not staffed between 01.20-04.45.
  • There is a ticket office.
  • The ticket office is located ahead as you enter.
  • The ticket office is 4m (4yd 1ft) from the main entrance.
  • The train companies that operate within this station include:.
  • Please click here for access information for London Overground.
  • There is a taxi rank at the station.
  • The taxi rank is located off the High Street.
  • The taxi rank is 10m (10yd 2ft) from the main entrance.
  • There are 2 platform(s) in the station.
  • The platform(s) accessed by steps only is / are 1 and 2.
  • Additional Station Information View
    • Announcements on platforms are audio and visual.
    • Platforms which have tactile markings at the platform edge are 1 and 2.
    • Accessible toilets are not located on the platform(s).
    • Accessible toilets are not located on the main station concourse.
    • There is not a wheelchair available to borrow.

Subway

  • Access to platform 1 is from the ticket office foyer.
  • There is a subway leading from the ticket office to platform 2.
  • There are 15+ clearly marked deep steps, with handrails on bothsides.

Accessible Toilet

  • There is not an/are not accessible toilet(s) within this venue designated for public use.

Standard Toilet(s)

Additional Info

  • Staff do receive disability awareness / equality training.
  • Documents can be requested in Braille.
  • Documents can be requested in large print.
  • A bowl of water cannot be provided for an assistance dog.
  • A member of staff trained in BSL skills is not normally on duty.
  • This service cannot be requested.