Access Guide
Introduction
- Services / facilities within the grounds include a taxi rank, a food and drinks kiosk, telephone kiosk, and car parks.
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Comments
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- For assisted travel please telephone 0800 024 8997, next generation text 18001 0800 024 8997.
Location
- There is a bus stop within 150m (164yds) of the venue.
Parking (Short Stay)
- The venue does have its own car park.
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Venue Car Park
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- Parking is free for all users.
- The car park is located at the front of the venue, on Station Road.
- The car park type is open air/surface.
- Parking spaces for Blue Badge holders cannot booked in advance.
- There is/are 2 designated parking bay(s) within the car park.
- The dimensions of the designated parking bay(s) are 360cm x 500cm (11ft 10in x 16ft 5in).
- The nearest designated bay is 20m (21yd 2ft) from the ticket office entrance.
- The furthest designated bay is 24m (26yd 9in) from the ticket office entrance.
- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is / are dropped kerbs.
- The car park surface is tarmac.
- There is a dropped kerb between the car park and the venue.
- The dropped kerb does have tactile paving.
- The patron does not have to cross a road.
- The car park does not have a height restriction barrier.
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Drop-off Point
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- There is a designated drop off point.
- The drop off point is located in the car park.
- There is a dropped kerb from the drop off point.
- There is tactile paving on the dropped kerb.
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Comments
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- This car park is a 20 minute waiting zone.
Parking (Long Stay Pay and Display)
- The venue does have its own car park.
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Venue Car Park
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- Parking is not free for all users.
- Parking is free for Blue Badge holders.
- The car park is located to the side of the venue, on Station Road.
- The car park type is open air/surface.
- Parking spaces for Blue Badge holders cannot booked in advance.
- There is/are 5 designated parking bay(s) within the car park.
- The dimensions of the designated parking bay(s) are 500cm x 600cm (16ft 5in x 19ft 8in).
- The nearest designated bay is 8m (8yd 2ft) from the car park entrance.
- The furthest designated bay is 35m (38yd 10in) from the car park entrance.
- The route from the car park to the entrance is accessible to a wheelchair user unaided.
- The car park surface is tarmac.
- The patron does not have to cross a road.
- The car park does not have a height restriction barrier.
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Drop-off Point
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- There is not a designated drop off point.
Opening Times (Station)
- The venue is open 24hrs.
Outside Access (Main Entrance)
- This information is for the entrance located at the side of the building.
- There is not level access into the venue.
- The main door(s) open(s) towards you (pull).
- The door(s) is / are double.
- The door(s) is / are light.
- The width of the door opening is 130cm (4ft 3in).
Level Change (Main Entrance)
- There is a ramp/slope to access this area/service.
- The ramp or slope is located to the right as you face the entrance.
- The ramp/slope is permanent.
- The ramp does have handrails.
- The handrails are on both sides.
- The width of the ramp/slope is 130cm (4ft 3in).
- There is a/are step(s) to access this area/service.
- The step(s) is/are located in front of the entrance.
- There is/are 3 step(s) to the area/service.
- There is not tactile paving at the top and bottom of the steps.
- The step(s) is/are clearly marked.
- The step(s) is/are medium height (11cm - 17cm).
- There is a/are handrail(s) at the step(s).
- The handrail(s) is/are on both sides.
- The ramp/slope does not bypass the step(s).
Outside Access (Car Park Entrance)
- This information is for the entrance located in the car park.
- There is level access into the venue.
- There are no doors at this entrance.
- The width of the door opening is 130cm (4ft 3in).
Reception (Ticket Office)
- The desk/counter is 2m (2yd 7in) from the main entrance.
- There is level access to the desk/counter from the entrance.
- The desk/counter is medium height (77cm - 109cm).
- The desk/counter does not have a low (76cm or lower) section.
- The lighting levels are medium.
- There is a hearing assistance system.
- The type of system is a fixed loop.
- Staff are trained to use the system.
Footbridge
- There are 15+ medium, clearly marked steps to access platforms 1-2-3-4-5. The steps have handrails on both sides.
Train Station
- There are generally 2 member(s) of staff on duty.
- The station is staffed.
- There is not an office to obtain help.
- There is a ticket office.
- The ticket office is located on Station Road.
- The ticket office is 3m (3yd 10in) from the main entrance.
- The train companies operating from within this station are London Midland.
- The train companies that operate within this station include:.
- Please click here for access information for London Midland.
- There is a taxi rank at the station.
- The taxi rank is located in the short stay car park.
- The taxi rank is 15m (16yd 1ft) from the main entrance.
- There are 5 platform(s) in the station.
- The platform(s) accessed by steps only is / are 1-2-3-4-5.
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Additional Station Information
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- Announcements on platforms are audio and visual.
- Wider ticket barriers are not available to access platforms.
- Platforms which have tactile markings at the platform edge are 1-2-3-4-5.
- Accessible toilets are not located on the platform(s).
- Accessible toilets are not located on the main station concourse.
- There is not a wheelchair available to borrow.
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Comments
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- There is an automated help point available.
Accessible Toilet
- There is not an/are not accessible toilet(s) within this venue designated for public use.
Standard Toilet(s)
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Availability and Location of Standard Toilets
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- Standard toilet facilities are not available.
Additional Info
- Staff do receive disability awareness / equality training.
- Documents can be requested in Braille.
- Documents can be requested in large print.
- A bowl of water can be provided for an assistance dog.
- A member of staff trained in BSL skills is not normally on duty.