Access Guide
Location
- There is a bus stop within 150m (164yds) of the venue.
- The nearest National Rail station is Ware.
Opening Times
- Monday Closed.
- Tuesday 11:00 - 16:00.
- Wednesday 11:00 - 16:00.
- Thursday Closed.
- Friday Closed.
- Saturday 11:00 - 16:00.
- Sunday 14:00 - 16:00.
Parking
- The venue does not have its own car park.
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Public Car Parks
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- There is a car park for public use within 200m (approx).
- The name of the car park is Library Car Park.
- The car park is located in Burgage Lane.
- There is a/are Blue Badge parking bay(s) available within the car park.
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On Street Blue Badge Parking
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- On street marked Blue Badge bays are not available.
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On Street Standard Parking
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- Clearly signed and / or standard marked parking bays are available.
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Drop-off Point
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- There is not a designated drop off point.
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Comments
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- There is also a standard on street parking bay along Priory Street that is 195cm wide and 20m long.
Outside Access (Main Entrance)
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Entrance
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- This information is for the entrance located at the front of the venue.
- There is ramped/sloped access at this entrance.
- The main door(s) open(s) towards you (pull).
- The door(s) is/are permanently held open.
- The door(s) is/are double width.
- The width of the door opening is 182cm.
- There is a small lip on the threshold of the entrance, with a height of 2cm or below.
- There is a second set of doors.
- The door(s) open(s) towards you (pull).
- The door(s) is/are single width.
- The door(s) is/are permanently held open.
- The width of the door opening is 95cm.
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Ramp/Slope
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- The ramp/slope is located in front of the entrance.
- The gradient of the ramp/slope is slight.
- The ramp/slope is permanent.
- There is a level landing at the top of the ramp/slope.
- There is not a/are not handrail(s) at the ramp.
Reception
- The desk/counter is 5m (5yd 1ft) from the main entrance.
- There is level access to the desk/counter from the entrance.
- The desk/counter is low (76cm or lower).
- The lighting levels are moderate to good.
- There is not a hearing assistance system.
Inside Access
- There is level access to the service(s).
- There is not a hearing assistance system.
- This venue does play background music.
- Music is played at exhibitions.
- Motorised scooters are welcomed in public parts of the venue.
- The lighting levels are moderate to good.
Museum
- Exhibits cannot be audio described.
- Tactile signage for exhibits is not available.
- The availability of tactile signage depends on exhibition.
- Braille signage for exhibits is not available.
- The availability of Braille signage depends on exhibition.
- Touch tours are not available.
- The availability of touch tours depends on exhibition.
- Video tours are not available.
- There is not a hearing assistance system.
- Concessions are not available.
- There is not a wheelchair to borrow.
Level Change (Wares Command Bunker)
- There is a ramp/slope to access this area/service.
- There is a/are step(s) to access this area/service.
- The step(s) is/are located at the rear right side of the museum.
- There is/are 5 step(s) to the area/service.
- The lighting levels at the step(s) are moderate to good.
- The step(s) is/are clearly marked.
- The step(s) is/are medium height (11cm - 17cm).
- There is a/are handrail(s) at the step(s).
- The handrail(s) is/are on the right going up the step(s).
- The ramp/slope does bypass the step(s).
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Comments
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- There is an alternate sloped route available that involves taking the garden door that is located on the route side of the museum (this is shown in photograph 3).
- This is then followed by a slight slope, that is 116cm wide and has 3 medium steps to the right (this is shown in photograph 5).
- Then you re-enter the museum and then there is a steep slope that is 119cm wide and has a handrail on the left (this is shown in photograph 7).
Accessible Toilet (Right Hand Transfer)
- Accessible toilet facilities are available.
- The accessible toilet cubicle was being used for storage at the time of the survey.
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Location and Access
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- There is no signage on or near the toilet door.
- This accessible toilet is approximately 1m (3ft 3in) from the main entrance.
- The accessible toilet is located to the right as you enter.
- There is level access to this accessible toilet.
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Features and Dimensions
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- This is a shared toilet.
- A key is required for the accessible toilet.
- The key is not a radar key.
- The key can be obtained from reception.
- The door opens inwards.
- The door is locked by a twist lock.
- The width of the accessible toilet door is 82cm (2ft 8in).
- The door is easy to open.
- The dimensions of the accessible toilet are 177cm x 270cm (5ft 10in x 8ft 10in).
- There is sufficient turning space in the cubicle for a wheelchair user.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 112cm (3ft 8in).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- There is an emergency alarm.
- The emergency pull cord alarm is not fully functional.
- The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
- Disposal facilities are available in the cubicle.
- There is a/are open waste paper bin disposal units.
- There is not a/are not coat hook(s).
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Position of Fixtures
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- Wall mounted grab rails are available for the toilet.
- As you face the toilet the wall-mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There is a mirror.
- Mirrors are placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 53cm (1ft 9in).
- There is not a hand dryer.
- There is a towel dispenser.
- The towel dispenser cannot be reached from seated on the toilet.
- The towel dispenser is not placed higher than 100cm (3ft 3in).
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a wash basin.
- The wash basin cannot be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
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Colour Contrast and Lighting
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- The contrast between the external door and wall is good.
- There is a high colour contrast between the internal door and wall.
- The contrast between the wall-mounted grab rail(s) and wall is poor.
- There is a poor colour contrast between the dropdown rail(s) and wall.
- The contrast between the walls and floor is good.
- The lighting levels are moderate to good.
Standard Toilet(s)
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Availability and Location of Standard Toilets
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- Standard toilet facilities are not available.
Additional Info
- Staff do not receive disability awareness / equality training.
- Documents are not available in Braille.
- Documents can be requested in large print.
- A bowl of water can be provided for an assistance dog.
- A member of staff trained in BSL skills is not normally on duty.
- This service can be requested.
- Home visits / services are not available.