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Watton-at-Stone Station

Station Road, Watton-at-Stone, Hertfordshire, SG14 3SH

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Access Guide

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Introduction

  • The booking office is accessible from the street. .
  • The north bound platform is accesible from the car park. .
  • Platform 1 is the only platform accessible by wheelchair.
  • Platform 1 is for trains to London.
  • Platform 2 is for trains to Stevenage and the North.
  • Staff help is available Monday - Friday from 06.35 - 12.05.
  • If you require assistance please telephone the helpline on 0800 058 2844, textphone 0800 138 1018 or email [email protected] 24 hours before the day of travel to ensure arrangements are in place.

Location

  • There is not a bus stop within 150m (164yds) of the venue.

Parking

  • The venue does have its own car park.
  • Venue Car Park View
    • Parking is not free for all users.
    • Parking is not free for Blue Badge holders.
    • The car park is located in Moorymead Close.
    • The car park type is open air/surface.
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
    • There is/are 1 Blue Badge parking bay(s) within the car park.
    • The dimensions of the Blue Badge parking bay(s) are 360cm x 450cm (11ft 10in x 14ft 9in).
    • The nearest Blue Badge bay is 35m (38yd 10in) from the accessible entrance.
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is/are slopes/ramps.
    • The car park surface is concrete.
    • There is a dropped kerb between the car park and the venue.
    • The dropped kerb does not have tactile paving.
    • There is not a road to cross between the car park and the entrance.
    • The car park does not have a height restriction barrier.
  • Drop-off Point View
    • There is not a designated drop off point.

Access Point (Accessible Entrance - Moorymead Close)

  • Access Point View
    • This information is for the access point located within Moorymead Close.
    • There is an information board/map at this access point.
    • There is ramped/sloped access at this access point.
    • There is no gate at this access point.
    • The width of the gap is 110cm.
  • Ramp/Slope View
    • The ramp/slope is located leading from the footpath on to station platform 1.
    • The gradient of the ramp/slope is slight.
    • The ramp/slope does not bypass the step(s).

Access Point (Main Entrance)

  • Access Point View
    • This information is for the access point located at the front of the station.
    • There is an information board/map at this access point.
    • There is step-free access at this access point.
    • There is no gate at this access point.
    • The width of the gap is 153cm.

Reception (Ticket Office)

  • The desk/counter is 1m (3ft 3in) from the main entrance.
  • There is not level access to the desk/counter from the entrance.
  • The desk/counter is medium height (77cm - 109cm).
  • The desk/counter does not have a low (76cm or lower) section.
  • The lighting levels are moderate to good.
  • There is a hearing assistance system.
  • The type of system is a fixed loop.
  • The hearing assistance system is not signed.
  • Staff are trained to use the system.
  • The hearing assistance system was not tested at the time of the survey.

Level Change (Ticket Office to Bridge)

  • There is a/are step(s) to access this area/service.
  • The step(s) is/are located immediately beyond the ticket office.
  • There is/are 2 step(s) to the area/service.
  • There is tactile paving at the top and bottom of the steps.
  • The step(s) is/are clearly marked.
  • The step(s) is/are medium height (11cm - 17cm).
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on both sides.

Bridge to Platforms

  • There are 15+ well marked medium steps with landings and handrails on both sides leading to platforms 1 and 2.

Train Station

  • There are generally 1 member(s) of staff on duty.
  • The station is staffed.
  • There is not an office to obtain help.
  • The station is not staffed between 12:05 - 06:35.
  • There is a ticket office.
  • The ticket office is located at the main entrance.
  • The ticket office is 1m (3ft 3in) from the main entrance.
  • The train companies that operate within this station include:.
  • Please click here for access information for Great Northern.
  • There is not a taxi rank at the station.
  • There are 2 platform(s) in the station.
  • The platform(s) accessed by steps only is / are 1 and 2.
  • The platform(s) which can be accessed by either level access / ramps / lifts / stairclimber from inside the station is / are 1.
  • The platform(s) which can be accessed by using alternative outside access entrances only is / are 1.
  • Additional Station Information View
    • Announcements on platforms are visual.
    • Accessible toilets are not located on the platform(s).
    • Accessible toilets are not located on the main station concourse.
    • There is not a wheelchair available to borrow.

Accessible Toilet

  • There are not accessible toilets within this venue designated for public use.

Standard Toilet(s)

Additional Info

  • Staff do receive disability awareness / equality training.
  • Documents can be requested in Braille.
  • Documents can be requested in large print.
  • A bowl of water can be provided for an assistance dog.
  • A member of staff trained in BSL skills is not normally on duty.