Access Guide
Location
- There is a bus stop within 150m (164yds) of the venue.
- The nearest National Rail station is Welwyn Garden City.
Parking
- The venue does have its own car park.
-
Venue Car Park
View
- Parking is free for all users.
- The car park is located to the rear of the venue.
- The car park type is open air/surface.
- Parking spaces for Blue Badge holders cannot booked in advance.
- There is/are 1 Blue Badge parking bay(s) within the car park.
- The dimensions of the Blue Badge parking bay(s) are 530cm x 525cm (17ft 5in x 17ft 3in).
- The nearest Blue Badge bay is 35m (38yd 10in) from the main entrance.
- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is/are uneven surfaces.
- The car park surface is tarmac.
- There is not a road to cross between the car park and the entrance.
- The car park does not have a height restriction barrier.
-
Drop-off Point
View
- There is not a designated drop off point.
-
Comments
View
- The blue badge parking bays markings are very faded.
Opening Times
- Monday 09:00 - 18:00.
- Tuesday 14:00 - 18:00.
- Wednesday Closed.
- Thursday 14:00 - 18:00.
- Friday 09:00 - 18:00.
- Saturday 09:00 - 13:00.
- Sunday Closed.
Outside Access (Main Entrance)
-
Entrance
View
- This information is for the entrance located at the front of the entrance.
- There is ramped/sloped access at this entrance.
- The main door(s) open(s) automatically (towards you).
- The main automatic door(s) is/are push pad or push button activated.
- The push pad or push button is 72cm from floor level.
- The door(s) is/are double width.
- The width of the door opening is 138cm.
- There is a small lip on the threshold of the entrance, with a height of 2cm or below.
- There is a second set of doors.
- The door(s) open(s) automatically (towards you).
- The automatic door(s) is/are push pad or push button activated.
- The push pad or push button is 68cm from floor level.
- The door(s) is/are double width.
- The width of the door opening is 140cm.
-
Ramp/Slope
View
- The ramp/slope is located on the path leading to the entrance.
- The gradient of the ramp/slope is steep.
Reception
- The desk/counter is 6m (6yd 1ft) from the main entrance.
- There is level access to the desk/counter from the entrance.
- The desk/counter is low (76cm or lower).
- The lighting levels are bright.
- There is a hearing assistance system.
- The type of system is a fixed loop.
- Staff are trained to use the system.
- There is a touch screen.
- The touch screen is not at a suitable height for a wheelchair user.
Inside Access
- There is level access to the service(s).
- This venue does not play background music.
- Motorised scooters are welcomed in public parts of the venue.
- The lighting levels are bright.
Library
- This library does not have a regular supply of books in Braille.
- This library does have a regular supply of books in large print.
- This library does have a regular supply of books in audio format.
- There is an ordering service.
- The library does have computers with accessible software.
- Auxiliary aids are available for computer users.
- A height adjustable chair is / are available.
- Other computer auxiliary aids include a magnifier.
Accessible Toilet
- There are not accessible toilets within this venue designated for public use.
Standard Toilet(s)
-
Availability and Location of Standard Toilets
View
- Standard toilet facilities are not available.
Additional Info
- Staff do receive disability awareness / equality training.
- Documents can be requested in Braille.
- Documents are available in large print.
- A bowl of water can be provided for an assistance dog.
- A member of staff trained in BSL skills is not normally on duty.
- This service can be requested.
- Home visits / services are available.