Access Guide
Introduction
- Services / facilities within the building include Sixty Lunch Club, Citizens Advice Centre, Potters Bar Museum and a cafe.
- Related link Potters Bar Museum.
- Https://www.accessable.co.uk/hertfordshire-county-council/access-guides/potters-bar-museum
Location
- There is a bus stop within 150m (164yds) of the venue.
- The nearest National Rail station is Potters Bar.
Opening Times (Box Office)
- Monday 09:45 - 16:45.
- Tuesday 09:45 - 16:45.
- Wednesday 09:45 - 16:45.
- Thursday 09:45 - 16:45.
- Friday 09:45 - 16:45.
- Saturday 10:00 - 13:45.
- Sunday Closed.
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Comments
View
- The box office is also open most evenings 19:00-20:30, however this may vary.
Parking
- The venue does not have its own car park.
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Public Car Parks
View
- There is a car park for public use within 200m (approx).
- The name of the car park is Wyllyotts Place Public Car Park.
- The car park is located Wyllyotts Place.
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On Street Blue Badge Parking
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- On street marked Blue Badge bays are available.
- The dimensions of the marked Blue Badge bays are 350cm x 480cm (11ft 6in x 15ft 9in).
- On street Blue Badge parking is located on Wyllyotts Place.
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Comments
View
- There is a long strip of standard on street parking along Wyllyotts Place.
Outside Access (Main Entrance)
- This information is for the entrance located at the front of the building.
- There is not level access into the venue.
- The main door(s) open(s) automatically (towards you).
- The door(s) is / are double.
- The width of the door opening is 120cm (3ft 11in).
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Second set of doors
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- There is a small raised threshold in the doorway.
Level Change (Main Entrance)
- There is a ramp/slope to access this area/service.
- The ramp or slope is located on the path leading to the entrance.
- The ramp/slope is permanent.
- There is not a level landing at the top of the ramp/slope.
- The ramp does have handrails.
- The handrails are on both sides.
- The width of the ramp/slope is 110cm (3ft 7in).
- There is a/are step(s) to access this area/service.
- The step(s) is/are located in front of the entrance.
- There is/are 6 step(s) to the area/service.
- There is not tactile paving at the top and bottom of the steps.
- The step(s) is/are clearly marked.
- The step(s) is/are medium height (11cm - 17cm).
- There is a/are handrail(s) at the step(s).
- The handrail(s) is/are on both sides.
- The ramp/slope does bypass the step(s).
Reception
- The desk/counter is 3m (3yd 10in) from the main entrance.
- There is level access to the desk/counter from the entrance.
- The desk/counter is high (110cm+).
- The desk/counter has a low (76cm or lower) section.
- The lighting levels are bright.
- There is not a hearing assistance system.
Inside Access
- There is level access to the service(s).
- This venue does play background music.
- Music is played in the reception foyer.
- Motorised scooters are welcomed in public parts of the venue.
- The lighting levels are bright.
Eating and Drinking
- The following information is for the cafe/bar.
- The cafe/bar is located in the reception foyer.
- Full table service is not available.
- Food or drinks are ordered from the service counter.
- Food or drinks can be brought to the table.
- There is not a lowered section at the counter.
- No tables are permanently fixed.
- No chairs are permanently fixed.
- No chairs have armrests.
- The nearest table is approximately 7m (7yd 1ft) from the main entrance.
- The standard height for tables is 70cm.
- There is ample room for a wheelchair user to manoeuvre.
- Takeaway cutlery is not available.
- Drinking straws are available.
- Menus are wall only.
- Menus are not available in Braille.
- Menus are not available in large print.
- Picture menus are not available.
- Menus are clearly written.
- Menus are presented in contrasting colours.
- The type of food served here is hot and cold meals and snacks.
Theatre
- There are designated spaces for wheelchair users.
- Designated seating is located at the front of the theatre and on the balcony.
- Designated seating with limited views is to the side of the front row seating.
- The view is limited by stage equipment.
- Wheelchairs are left with the patron.
- A companion may sit with you.
- Companions sit next to you or behind you.
- It is 25m (27yd 1ft) from the designated seating area to the nearest accessible toilet.
- This venue does provide audio described performances.
- There is a hearing assistance system.
- The hearing system is infrared.
- Staff are trained to use the hearing system.
- A deposit is required for the sound enhancement system.
- The rows suitable for hearing assistance systems are raked seats and balcony seats.
- There is a wheelchair to borrow.
- To borrow a wheelchair,please ask at reception.
- Concessions are available.
- Assistance dogs are allowed in the auditorium.
Other Floors
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Steps
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- The floors which are accessible by stairs are G-1.
- There are 15+ steps between floors.
- The steps are clearly marked.
- The steps are deep (18cm+).
- The steps do have handrails.
- The steps have a handrail on both sides.
- There is a landing.
- The lighting levels are medium.
Lift
- There is a lift for public use.
- The lift is located to the left of reception.
- The lift is a standard lift.
- The floors which are accessible by this lift are -1-0-1.
- The lift is approximately 13m (14yd 8in) from the main entrance.
- Staff do not need to be notified for use of the lift.
- The clear door width is 80cm (2ft 7in).
- The dimensions of the lift are 106cm x 140cm (3ft 6in x 4ft 7in).
- There are separate entry and exit doors in the lift.
- There is not a mirror to aid reversing out of the lift.
- The lift does have a visual floor indicator.
- The lift does have an audible announcer.
- The controls for the lift are within 90cm - 120cm from the floor.
- The lift does have Braille markings.
- The lift does have tactile markings.
- The lighting level in the lift is bright.
Toilet with Adaptations (Reception)
- There is an/are accessible toilet(s) within this venue designated for public use.
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Location and Access
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- The toilet is not for the sole use of disabled people.
- There is pictorial and written text signage on or near the toilet door.
- This accessible toilet is approximately 13m (14yd 8in) from the main entrance.
- This accessible toilet is located to the left of reception.
- There is level access to this accessible toilet.
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Features and Dimensions
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- This is a unisex toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a locking handle.
- The width of the accessible toilet door is 88cm (2ft 11in).
- The door is light.
- The dimensions of the accessible toilet are 190cm x 150cm (6ft 3in x 4ft 11in).
- There is sufficient turning space in the cubicle for a wheelchair user.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 65cm (2ft 2in).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- There is an emergency alarm.
- The emergency pull cord alarm is fully functional.
- Disposal facilities are available in the cubicle.
- There is a/are coat hook(s).
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Position of Fixtures
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- Wall-mounted grab rails are available.
- As you face the toilet the wall-mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There is a mirror.
- Mirrors are not placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 46cm (1ft 6in).
- There is a hand dryer.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is not placed higher than 100cm (3ft 3in).
- There is not a towel dispenser.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a wash basin.
- The wash basin cannot be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
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Colour Contrast and Lighting
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- The contrast between the external door and wall is good.
- There is a high colour contrast between the internal door and wall.
- The contrast between the wall-mounted grab rail(s) and wall is poor.
- There is a good colour contrast between the dropdown rail(s) and wall.
- The contrast between the walls and floor is good.
- The lighting levels are bright.
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Baby Change Facilities
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- Baby change facilities are located within the venue.
- Baby change facilities are located within the accessible toilet.
- The height of the baby change table once extended is 92cm (3ft).
Toilet with Adaptations (Balcony)
- There is an/are accessible toilet(s) within this venue designated for public use.
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Location and Access
View
- The toilet is not for the sole use of disabled people.
- There is written text and pictorial signage on or near the toilet door.
- This accessible toilet is approximately 21m (22yd 2ft) from the lift.
- This accessible toilet is located on the first floor beyond the doorway to the dressing rooms.
- There is level access to this accessible toilet.
- This is by lift.
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Features and Dimensions
View
- This is a unisex toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a twist lock.
- The width of the accessible toilet door is 77cm (2ft 6in).
- The door is light.
- The dimensions of the accessible toilet are 170cm x 230cm (5ft 7in x 7ft 7in).
- There is sufficient turning space in the cubicle for a wheelchair user.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 98cm (3ft 3in).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- There is an emergency alarm.
- The emergency pull cord alarm is fully functional.
- Disposal facilities are available in the cubicle.
- There is a/are coat hook(s).
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Position of Fixtures
View
- Wall-mounted grab rails are available.
- As you face the toilet the wall-mounted grab rails are on the right.
- There is not a shelf within the accessible toilet.
- There is a mirror.
- Mirrors are placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 46cm (1ft 6in).
- There is a hand dryer.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is not placed higher than 100cm (3ft 3in).
- There is a towel dispenser.
- The towel dispenser cannot be reached from seated on the toilet.
- The towel dispenser is placed higher than 100cm (3ft 3in).
- The height of the towel dispenser is 110cm (3ft 7in).
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a wash basin.
- The wash basin can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
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Colour Contrast and Lighting
View
- The contrast between the external door and wall is good.
- There is a high colour contrast between the internal door and wall.
- The contrast between the wall-mounted grab rail(s) and wall is good.
- There is a poor colour contrast between the dropdown rail(s) and wall.
- The contrast between the walls and floor is good.
- The lighting levels are bright.
Standard Toilet(s)
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Availability and Location of Standard Toilets
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- Standard toilet facilities are available.
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Access to Standard Female and Male Toilet(s)
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- The female and male toilet facilities that were surveyed are located to the left of reception.
- The female and male toilets are 13m (14yd 8in) from the main entrance.
- Inside the venue, there is level access to the female and male toilets.
- Lighting levels are bright.
Additional Info
- Staff do receive disability awareness / equality training.
- Documents are not available in Braille.
- Documents can be requested in large print.
- A bowl of water can be provided for an assistance dog.
- A member of staff trained in BSL skills is not normally on duty.
- This service cannot be requested.