You are on Hotel Summary. Skip to the next section.

Hotel Summary

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• Getting to the Hotel View
  • For information on how to get to the hotel (new tab) - click here
• Hotel Information View
  • The hotel has its own parking facilities.
  • There is not a designated drop off point.
  • The hotel has 405 rooms in total.
  • There is an/are accessible room(s) within the hotel.
  • The hotel has 8 accessible room(s) with accessible ensuite facilities.
  • There is/are 2 accessible room(s) with a wet room/wheel in shower.
  • There is/are 6 accessible room(s) with a bath.
  • There is an/are adjoining room(s) available for the accessible room(s).
  • There is an/are adjoining room(s) available for the standard room(s).
  • Accessible toilet facilities are available.
• Additional Accessibility Aids View
  • There is not a deaf alert system at the hotel.
  • Panic alarms are not available on request.
  • Vibrating pillows alarms are available on request.
  • Bed raisers are available on request.
  • Bath steps are available on request.
  • Bath seats are available on request.
  • Bath mats are available on request.
  • Raised toilet seats are available on request.
  • Portable hoists are not available on request.
• Conference and Meeting Facilities View
  • Conference/meeting facilities are available.
  • The conference/meeting facilities are located on the ground floor.
  • For the Hilton London Olympia - Conference Facilities AccessAble access guide please click here (new tab)
• Safe Place(s) View
  • There is not a designated place of safety which can be used by people with dementia, autism or learning disabilities.

You are on Getting Help and Assistance. Skip to the next section.

Getting Help and Assistance

• There is a Hilton Team Member available for help and assistance.
• There is not a Hilton Team Member trained in British Sign Language.
• British Sign Language interpreters cannot be provided on request.
• The alternative formats documents can be provided in include; Braille on request and large print.
• There is not an assistance dog toilet or toileting area at the venue/nearby.
• Water bowls for assistance dogs are available.
• There are not mobility aids available.

You are on Hotel Parking. Skip to the next section.

Hotel Parking

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• Parking View
  • The venue does have its own parking facilities.
  • The car park is located off the A3220 Holland Road, beneath the hotel.
  • The car park type is underground.
  • The car park does have a height restriction barrier.
  • The maximum height of the restriction barrier is 175cm.
  • The car park does not have a barrier control system.
  • The car park surface is tarmac.
  • There is a/are Blue Badge parking bay(s) available.
  • The Blue Badge bay(s) is/are clearly marked and signposted.
  • There is/are 1 designated Blue Badge parking bay(s) within the car park.
  • The dimensions of the designated Blue Badge parking bay(s) surveyed are 360cm x 490cm.
  • There is a 120cm hatched zone around the Blue Badge parking bay(s).
  • Parking spaces for Blue Badge holders do not need to be booked in advance.
  • Clearly marked/signposted parent and child parking bays are not available.
  • All parking spaces are provided on a first come first served basis.
• Paying View
  • There are parking charges for the car park.
  • Payment signs are provided.
  • Payment signs are clearly presented.
  • Payment signs are located throughout the car park.
  • Payment term signs do make it clear if parking charges apply to Blue Badge holders.
  • Parking is not free for Blue Badge holders.
  • To see the parking charges please click here (opens new tab).
  • Payment machines are located close to the lifts and stairs to the hotel as you exit the car park.
  • There is a payment machine at a convenient height for wheelchair users.
  • There is not a level turning space (minimum 185cm x 210cm) in front of the payment machine(s).
• Access from the Car Park View
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is/are uneven surfaces.
  • The entrance is not clearly visible from the car park.
  • The route from the car park to the entrance is clearly signposted.
  • The surface on the approach to the entrance is tarmac.
  • There is not a road to cross between the car park and the entrance.
  • There is no tactile paving on dropped kerbs between the car park and the entrance.
  • The nearest designated Blue Badge parking bay is approximately 18m from the main lifts.
  • Assistance may be required because there is/are uneven surfaces.

You are on Step(s) (Westminster Suite to Car Park). Skip to the next section.

Step(s) (Westminster Suite to Car Park)

• There is a/are step(s) located in the Westminster Suite lobby, opposite the standard female toilets.
• The step(s) is/are used to access the car park.
• There is/are 15+ step(s).
• The step(s) is/are clearly marked.
• The height of the step(s) is/are not between 15cm and 18cm.
• The height of the step(s) is/are 19cm.
• The going of the step(s) is/are between 30cm and 45cm.
• There is a/are handrail(s) at the step(s).
• The handrail(s) is/are on the left going up.
• Handrails are at the recommended height (90cm-100cm).
• Handrails do cover the flight of stairs throughout its length.
• Handrails are easy to grip.
• Handrails do not extend horizontally beyond the first and last steps.
• The lighting levels at the step(s) are moderate to good.

You are on Step(s) (Westminster Suites to Main Reception). Skip to the next section.

Step(s) (Westminster Suites to Main Reception)

• There is a/are step(s) located as you exit the Westminster Suites, next to the stairs for the car park.
• The step(s) is/are used to access the main reception, hotel and the rest of the conference facilities.
• There is/are 5 step(s).
• The step(s) is/are clearly marked.
• The height of the step(s) is/are between 15cm and 18cm.
• The going of the step(s) is/are between 30cm and 45cm.
• There is a/are handrail(s) at the step(s).
• The handrail(s) is/are on both sides.
• Handrails are at the recommended height (90cm-100cm).
• Handrails do cover the flight of stairs throughout its length.
• Handrails are easy to grip.
• Handrails do not extend horizontally beyond the first and last steps.
• The lighting levels at the step(s) are moderate to good.

You are on Off Site Parking (Russell Road). Skip to the next section.

Off Site Parking (Russell Road)

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• On Street Standard Parking View
  • Standard on street parking is available.
  • The standard on street parking is located on Russell Road.
  • There are time restrictions for this on street parking.
• Public Car Park View
  • There is not a car park for public use within approximately 200m (219yd).
• Comments View
  • The parking on Russell Road is pay and display via payment meter, text or app and is limited to four hours maximum stay.

You are on Approach (Main and Costa Entrances). Skip to the next section.

Approach (Main and Costa Entrances)

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• Approach View
  • The surface of the approach is stone/concrete tiles.
  • The approach surface is uneven in places.
• Ramp/Slope View
  • There is a ramp/slope on the approach.
  • The ramp/slope is permanent, has a slight gradient.

You are on Outside Access (Main Entrance). Skip to the next section.

Outside Access (Main Entrance)

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• Entrance View
  • This information is for the entrance located at the front of the venue, on Kensington High Street.
  • The entrance area/door is clearly signed.
  • This entrance is signed with 'Hilton Olympia'.
  • There is step-free access at this entrance.
  • There is a canopy or recess which provides weather protection at this entrance.
  • There is a dark mat or floor marking at this entrance that might be perceived as a hole.
  • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
  • The main door(s) open(s) towards you (pull).
  • The door(s) is/are single width.
  • The door(s) may be difficult to open.
  • The width of the door opening is 105cm.
  • There is also an automatically revolving door next to this one.
  • There is a Hilton Team Member available for assistance at this entrance.
  • There is an additional single automatic door to the right of the revolving door (photograph 4).

You are on Outside Access (Costa Entrance). Skip to the next section.

Outside Access (Costa Entrance)

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• Entrance View
  • This information is for the entrance located on Kensington High Street.
  • The entrance area/door is clearly signed.
  • This entrance is signed with 'Costa'.
  • There is ramped/sloped access at this entrance.
  • There is not a canopy or recess which provides weather protection at this entrance.
  • There is a dark mat or floor marking at this entrance that might be perceived as a hole.
  • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
  • The main door(s) open(s) away from you (push).
  • The door(s) is/are single width.
  • The door(s) may be difficult to open.
  • The width of the door opening is 105cm.
  • There is a Hilton Team Member available for assistance at this entrance.
  • There was a push button to the right of the entrance to open the door automatically, but this was not working at the time of the survey.
• Ramp/Slope View
  • The ramp/slope is located in front of the entrance.
  • The gradient of the ramp/slope is slight.
  • The ramp/slope is permanent.
  • There is not a level landing at the top of the ramp/slope.
  • There is not a/are not handrail(s) at the ramp.

You are on Eating and Drinking (Costa). Skip to the next section.

Eating and Drinking (Costa)

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• Location and Access View
  • The following information is for the café.
  • The café is located next to the Hilton Hotel.
  • There is ramped/sloped access to the café.
  • For access there is a single manual door which is easy to open.
• Service and Menus View
  • Tables cannot be booked in advance.
  • There is a counter where food and drink can be ordered.
  • Hilton Team Members can bring food and/or drinks to tables.
  • Menu types include; online menus and written wall menus.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • The type of food served here is hot and cold meals and snacks.
  • Plastic/takeaway cups are available.
  • Adapted cups are not available.
  • Adapted cutlery is not available.
  • Drinking straws are available.
  • This area does play background music.
  • Background music is played at all times.
  • There is not a hearing assistance system .
• Service Counter(s) View
  • The height of the counter is 98cm.
  • There is a moveable card machine available for payment.
  • The type of flooring in this area is laminate.
• Tables and Seating View
  • There is ample room for a wheelchair user to manoeuvre.
  • The majority of tables are accessible to wheelchair users.
  • The standard height for the underside of dining tables is 75cm.
  • Some tables are permanently fixed.
  • Some chairs are permanently fixed.
  • Some chairs have armrests on both sides.
  • The type of flooring in this area is carpet and laminate.
  • There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
  • There is some flooring which includes patterns or colours which could be confusing or look like steps or holes to some people.
  • The lighting levels are moderate to good.
  • There are external tables and chairs available which are sheltered by a canopy (photographs 11 and 12).

You are on Lobby. Skip to the next section.

Lobby

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• Circulation View
  • The type of flooring in the lobby is carpet and tiles.
  • There is some flooring which includes patterns or colours which could be confusing or look like steps or holes to some people.
  • There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
  • Seating in the lobby includes; armchairs.
  • The lighting levels are varied.
• Signage View
  • Wayfinding signage is provided.
  • Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are provided in the lobby area.
  • Wayfinding signage is clearly presented/easy to read.
  • Dementia friendly signage is not provided.
• Audio View
  • This lobby does play background music in public areas.
  • Music is played throughout the lobby.

You are on Reception. Skip to the next section.

Reception

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• Reception View
  • The reception point is located on the ground floor, opposite the main entrance.
  • The reception point is approximately 8m from the main entrance.
  • The reception area/desk is clearly visible from the entrance.
  • There is step-free access to the reception point.
  • There is a clear unobstructed route to the reception point.
  • There are no windows, TVs, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
  • The reception counter is not placed in front of a background which is patterned.
  • The lighting levels at the reception point are low to moderate.
  • The height of the reception counter is high (110cm+).
  • There is sufficient space to write or sign documents on the counter.
  • There is not a lowered section of the counter.
  • The counter is staffed.
  • Seats are available for guests at reception.
  • There is a hearing assistance system.
  • The type of system is a portable loop.
  • The hearing assistance system is signed.
  • The hearing assistance system is located on the far left of the reception desk.
  • Hilton Team Members are trained to use the hearing assistance system.
  • The hearing assistance system was tested by an AccessAble surveyor.
  • The hearing assistance system was tested on 04/09/2019.
  • The hearing assistance system was working at the time of testing.
  • The type of flooring in the reception area is tiles.

You are on Concierge Desk. Skip to the next section.

Concierge Desk

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• Desk View
  • The desk is located on the ground floor, to the right of the reception desk.
  • The desk is approximately 9m from the main entrance.
  • The desk is clearly visible from the entrance.
  • There is step-free access to the desk.
  • There is a clear unobstructed route to the desk.
  • There are no windows, TVs, glazed screens or mirrors behind the desk which could adversely affect the ability of someone to lip read.
  • The desk is not placed in front of a background which is patterned.
  • The lighting levels at the desk are low to moderate.
  • The height of the desk is medium height (77cm - 109cm) .
  • There is not sufficient space to write or sign documents on the desk.
  • There is not a lowered section of the desk.
  • The desk is staffed.
  • Clipboards can be provided to anyone who is unable to use the desk.
  • There is not a hearing assistance system at the desk.
  • The type of flooring in this area is tiles.

You are on Ramp(s) or Slope(s) (Main Reception / Lobby to Lifts, Stairs Costa and Conference Facilities). Skip to the next section.

Ramp(s) or Slope(s) (Main Reception / Lobby to Lifts, Stairs Costa and Conference Facilities)

• There is a ramp/slope located on the left as you enter from the main entrance, next to the reception desk.
• The ramp/slope is used to access the lifts, stairs Costa, and the conference facilities.
• The gradient of the ramp/slope is slight.
• The ramp/slope is permanent.
• There is a level landing at the top of the ramp/slope.
• There is not a/are not handrail(s) at the ramp.
• The lighting levels at the ramp/slope are moderate to good.

You are on Other Floors (Lobby to First Floor and Restaurant Floor). Skip to the next section.

Other Floors (Lobby to First Floor and Restaurant Floor)

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• Stairs View
  • Stairs can be used to access other floors.
  • The stairs are for public use.
  • The stairs are located on the left as you enter from the main entrance.
  • The stairs are approximately 12m from the main entrance.
  • The stairs are clearly visible from the entrance.
  • The floors which are accessible by stairs are ground floor, first floor and restaurant floor (upper first floor).
  • There are 15+ steps between floors.
  • The height of the step(s) is/are between the recommended 15cm and 18cm.
  • The going of the step(s) is/are between the recommended 30cm and 45cm.
  • The steps are not clearly marked.
  • There is a/are handrail(s) at the step(s).
  • The steps have a handrail on both sides.
  • Handrails are at the recommended height (90cm-100cm).
  • Handrails do cover the flight of stairs throughout its length.
  • Handrails are easy to grip.
  • Handrails do not extend horizontally beyond the first and last steps.
  • There is a landing.
  • Clear signs indicating the facilities on each floor are provided on landings.
  • The lighting levels at the steps are moderate to good.

You are on Lift (Main Lifts - Lobby). Skip to the next section.

Lift (Main Lifts - Lobby)

• There is a lift for public use.
• The lift is located at the rear of the lobby, to the left of the reception desk.
• The lift is clearly visible from the entrance.
• The lift is approximately 14m from the main entrance.
• There are 3 other lifts in this location.
• The other lifts have very similar/identical specifications.
• The lift is a standard lift.
• A Hilton Team Member does not need to be notified for use of the lift.
• The floors which are accessible by this lift are B, G, 1, 2, 3, 4, 5, 6, 7 and 8.
• Clear signs indicating the facilities on each floor are provided on lift lobby landings.
• There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
• Lift doors do contrast visually with lift lobby walls.
• The external controls for the lift are within 90cm - 110cm from the floor.
• The colour contrast between the external lift controls and the control plate is good.
• The colour contrast between the external lift control plate and the wall is good.
• The clear door width is 90cm.
• The dimensions of the lift are 147cm x 115cm.
• There are separate entry and exit doors in the lift.
• There is a list of floor services available within the lift.
• The lift does have a visual floor indicator.
• The lift does have an audible announcer.
• The controls for the lift are within 90cm - 120cm from the floor.
• There is not a hearing assistance system.
• The lift does not have Braille markings.
• The lift does have tactile markings.
• The lighting levels in the lift are good.
• There is a/are similar lift(s) available.

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• Comments View
  • The lift does not go to the restaurant level (upper first floor).

You are on Lift (Restaurant). Skip to the next section.

Lift (Restaurant)

• There is a lift for public use.
• The lift is located at the rear of the lobby as you enter from the main entrance and to the left of reception.
• The lift is clearly visible from the entrance.
• The lift is approximately 16m from the main entrance.
• There are 3 other lifts in this location.
• The lift surveyed was the far right lift as you face them.
• The other lift has very similar/identical specifications.
• The lift is a standard lift.
• A Hilton Team Member does not need to be notified for use of the lift.
• The floors which are accessible by this lift are G, R, 1, 2, 3, 4, 5, 6, 7, 8.
• Clear signs indicating the facilities on each floor are provided on lift lobby landings.
• There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
• Lift doors do contrast visually with lift lobby walls.
• The external controls for the lift are within 90cm - 110cm from the floor.
• The colour contrast between the external lift controls and the control plate is poor.
• The colour contrast between the external lift control plate and the wall is good.
• The clear door width is 90cm.
• The dimensions of the lift are 147cm x 115cm.
• There are separate entry and exit doors in the lift.
• There is a list of floor services available within the lift.
• The lift does have a visual floor indicator.
• The lift does have an audible announcer.
• The controls for the lift are within 90cm - 120cm from the floor.
• There is not a hearing assistance system.
• The lift does not have Braille markings.
• The lift does have tactile markings.
• The lighting levels in the lift are good.
• There is a/are similar lift(s) available.

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• Comments View
  • This lift goes to the restaurant floor but not the basement floor.

You are on Lift (Lift D). Skip to the next section.

Lift (Lift D)

• There is a lift for public use.
• The lift is located in the corridor between the Olympia Suite and Pembroke Suite.
• Signs indicating the location of the lift are not available from the entrance.
• The lift is approximately 37m from the main entrance.
• There is 1 other lift in this location.
• The lift surveyed was D.
• The lift is a standard lift.
• A Hilton Team Member does not need to be notified for use of the lift.
• The floors which are accessible by this lift are G, 1, 2, 3, 4, 5, 6, 7 and 8.
• Clear signs indicating the facilities on each floor are provided on lift lobby landings.
• There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
• Lift doors do contrast visually with lift lobby walls.
• The external controls for the lift are within 90cm - 110cm from the floor.
• The colour contrast between the external lift controls and the control plate is good.
• The colour contrast between the external lift control plate and the wall is good.
• The clear door width is 92cm.
• The dimensions of the lift are 155cm x 70cm.
• There are separate entry and exit doors in the lift.
• There is a mirror to aid reversing out of the lift.
• There is a list of floor services available within the lift.
• The lift does have a visual floor indicator.
• The lift does have an audible announcer.
• The controls for the lift are within 90cm - 120cm from the floor.
• There is not a hearing assistance system.
• The lift does not have Braille markings.
• The lift does not have tactile markings.
• The lighting levels in the lift are good.
• There is a/are similar lift(s) available.

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• Comments View
  • The mains lifts and restaurant lifts are opposite the main reception a short distance away.

You are on Eating and Drinking (Society Bar - Restaurant Floor). Skip to the next section.

Eating and Drinking (Society Bar - Restaurant Floor)

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• Location and Access View
  • The following information is for the bar.
  • The bar is located on the restaurant floor (upper first floor).
  • There is step-free access, via lift, to the bar.
• Service and Menus View
  • Tables cannot be booked in advance.
  • There is a bar where food and drink can be ordered.
  • Hilton Team Members can bring food and/or drinks to tables.
  • Menu types include; handheld menus.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • Hilton Team Members can read menus to customers if requested.
  • The type of food served here is hot and cold meals and snacks.
  • Plastic/takeaway cups are available.
  • Adapted cups are not available.
  • Adapted cutlery is not available.
  • Drinking straws are available.
  • This area does play background music.
  • Background music is played at all times.
  • There is not a hearing assistance system .
• Service Counter(s) View
  • The height of the counter is 112cm.
  • There is a moveable card machine available for payment.
• Tables and Seating View
  • There is ample room for a wheelchair user to manoeuvre.
  • The majority of tables are accessible to wheelchair users.
  • The height between the floor and the underside of the lowest dining table is 42cm.
  • The distance between the floor and the underside of the highest dining table is 70cm.
  • Some tables are permanently fixed.
  • Some chairs are permanently fixed.
  • Some chairs have armrests on both sides.
  • The type of flooring in this area is carpet and laminate.
  • There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
  • There is some flooring which includes patterns or colours which could be confusing or look like steps or holes to some people.
  • The lighting levels are moderate to good.
  • Lighting levels can be adjusted by a Hilton Team Member upon request.
  • Lighting levels may be lower in the evening.
  • Access to the additional seating area is via 1, 17cm high step without handrails.

You are on Accessible Toilet(s) (Society Bar - Restaurant Floor - Left Transfer). Skip to the next section.

Accessible Toilet(s) (Society Bar - Restaurant Floor - Left Transfer)

• There is an/are accessible toilet(s) available.

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• Location and Access View
  • This accessible toilet is located on the restaurant floor (upper first floor), just before the Society Bar.
  • This accessible toilet is approximately 4m from the restaurant lift.
  • There is step-free access into the accessible toilet, via lift.
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • There is pictorial and written text signage on or near the toilet door.
  • The contrast between the external door and wall is good.
  • The door opens outwards.
  • The door may be difficult to open.
  • The door is locked by a locking handle.
  • The width of the accessible toilet opening is 86cm.
  • The contrast between the internal door and wall is good.
  • The door has a horizontal grab rail.
  • The contrast between the horizontal grab rail and internal door is good.
• Toilet Features View
  • The dimensions of the accessible toilet are 146cm x 200cm.
  • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
  • The lighting levels are moderate to good.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 75cm.
  • The transfer space is obstructed by a sanitary bin.
  • There is a flush, however it is not on the transfer side.
  • There is not a spatula type lever flush.
  • There is a dropdown rail on the transfer side.
  • The contrast between the dropdown rail(s) and wall is good.
  • There is a/are wall-mounted grab rail(s) available.
  • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
  • There is a vertical wall-mounted grab rail on the transfer side.
  • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
  • The contrast between the wall-mounted grab rail(s) and wall is good.
  • The contrast between the walls and floor is poor.
  • There is an emergency alarm.
  • The emergency pull cord alarm is fully functional.
  • There is not a red flashing fire alarm beacon within the toilet.
  • Disposal facilities are available in the toilet.
  • There is a/are sanitary and pedal bin disposal units.
  • There is a/are coat hook(s).
  • There are coat hooks in the toilet at 117cm and 170cm from the floor.
• Additional Fixtures View
  • There is a mirror.
  • The mirror is not placed at a lower level or at an angle for ease of use.
  • There is not a colostomy bag shelf next to the toilet.
  • The toilet has a cistern.
  • There is a lid attached to the toilet seat.
  • The height of the toilet seat above floor level is 47cm.
  • The toilet seat colour contrast is poor.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • The contrast between the toilet roll holder and the wall is poor.
  • There is a wash basin.
  • The wash basin and tap(s) can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
  • There is a vertical wall-mounted grab rail on the left hand side of the wash basin.
  • The contrast between the wash basin wall-mounted grab rail(s) and wall is good.
  • The wash basin tap type is lever mixer.
  • There is a wall fixed soap dispenser.
  • The wall fixed soap dispenser cannot be reached from seated on the toilet.
  • The height of the wall fixed soap dispenser is 90cm.
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The towel dispenser is placed higher than 100cm (3ft 3in).
  • The height of the towel dispenser is 127cm.
  • The contrast between the towel dispenser and the wall is poor.
  • There is not a hand dryer.
• Baby Changing Facilities View
  • Baby changing facilities are located within the accessible toilet.
  • There is a flip down baby change table available.
  • The height of the baby change table is 88cm.

You are on Standard Toilet(s) (Society Bar - Restaurant Floor). Skip to the next section.

Standard Toilet(s) (Society Bar - Restaurant Floor)

• Standard toilet facilities are available.

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• Toilet Facilities View
  • The female and male toilets are located on the restaurant floor (upper first floor), to the right as you enter the Society Bar.
  • There is step-free access into the toilet(s), via lift.
  • The standard toilet(s) is/are approximately 10m from the restaurant lift.
  • The colour contrast between the external toilet door(s) and wall(s) is good.
  • There is pictorial and written text signage on or near the toilet door.
  • An ambulant toilet cubicle is not available.
  • The height of the wash basin(s) is 85cm.
  • The wash basin(s) tap type is lever mixer.
  • Lighting levels are moderate to good.

You are on Ramp(s) / Slope(s) and Step(s) (Society Bar to Society Restaurant). Skip to the next section.

Ramp(s) / Slope(s) and Step(s) (Society Bar to Society Restaurant)

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• Ramp / Slope View
  • There is a ramp/slope located next to the Society Bar on the restaurant floor (upper first floor).
  • The ramp/slope is used to access the Society Restaurant.
  • The gradient of the ramp/slope is slight.
  • The ramp/slope is permanent.
  • There is a level landing at the top of the ramp/slope.
  • There is a/are handrail(s) at the ramp.
  • The handrail(s) is/are on the right going up.
  • The lighting levels at the ramp/slope are moderate to good.
  • The ramp/slope does bypass the step(s).
• Step(s) View
  • There is a/are step(s) located next to the Society Bar on the restaurant floor (upper first floor).
  • The step(s) is/are used to access the Society Restaurant.
  • There is/are 3 step(s).
  • The step(s) is/are not clearly marked.
  • The height of the step(s) is/are not between 15cm and 18cm.
  • The height of the step(s) is/are 14cm.
  • The going of the step(s) is/are between the recommended 30cm and 45cm.
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on both sides.
  • Handrails are at the recommended height (90cm-100cm).
  • Handrails do cover the flight of stairs throughout its length.
  • Handrails are easy to grip.
  • Handrails do not extend horizontally beyond the first and last steps.
  • The lighting levels at the step(s) are moderate to good.

You are on Eating and Drinking (Society Restaurant - Restaurant Floor). Skip to the next section.

Eating and Drinking (Society Restaurant - Restaurant Floor)

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• Location and Access View
  • The following information is for the restaurant.
  • The restaurant is located on the restaurant floor 9upper first floor), just beyond the Society Bar.
  • There is ramped/sloped or stepped access to the restaurant.
• Service and Menus View
  • Tables can be booked in advance.
  • There is a self-service counter and table service (on request only).
  • Hilton Team Members can bring food and/or drinks to tables.
  • Menu types include; online menus and handheld menus.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • Hilton Team Members can read menus to customers if requested.
  • The type of food served here is hot and cold meals and snacks.
  • Plastic/takeaway cups are available.
  • Adapted cups are not available.
  • Adapted cutlery is not available.
  • Drinking straws are available.
  • This area does play background music.
  • Background music is played at all times.
  • There is not a hearing assistance system .
  • There is a portable card machine available for payment.
• Service Counter(s) View
  • The height of the counter is 89cm.
  • There is a moveable card machine available for payment.
  • The type of flooring in this area is tiles and laminate.
• Self-Service Counter(s) View
  • The height of the counter is 89cm.
  • The type of flooring in this area is tiles.
• Tables and Seating View
  • There is ample room for a wheelchair user to manoeuvre.
  • The majority of tables are accessible to wheelchair users.
  • The standard height for the underside of dining tables is 72cm.
  • Some tables are permanently fixed.
  • Some chairs are permanently fixed.
  • Some chairs have armrests on both sides.
  • There are also bench seats.
  • The type of flooring in this area is carpet, tiles and laminate.
  • There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
  • There is some flooring which includes patterns or colours which could be confusing or look like steps or holes to some people.
  • The lighting levels are moderate to good.
  • Lighting levels can be adjusted by a Hilton Team Member upon request.
  • Lighting levels may be lower in the evening.

You are on Other Floors (Hotel Room Corridor First Floor to Eighth Floor). Skip to the next section.

Other Floors (Hotel Room Corridor First Floor to Eighth Floor)

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• Stairs View
  • Stairs can be used to access other floors.
  • The stairs are for public use.
  • The stairs are located opposite the main lifts on the first floor.
  • The stairs are approximately 7m from the main lifts.
  • The stairs are clearly visible from the entrance.
  • The floors which are accessible by stairs are 1, 2, 3, 4, 5, 6, 7 and 8.
  • There are 15+ steps between floors.
  • The height of the step(s) is/are between the recommended 15cm and 18cm.
  • The going of the step(s) is/are between the recommended 30cm and 45cm.
  • The steps are not clearly marked.
  • There is a/are handrail(s) at the step(s).
  • The steps have a handrail on both sides.
  • Handrails are at the recommended height (90cm-100cm).
  • Handrails do cover the flight of stairs throughout its length.
  • Handrails are easy to grip.
  • Handrails do extend horizontally beyond the first and last steps.
  • There is a landing.
  • Clear signs indicating the facilities on each floor are provided on landings.
  • The lighting levels at the steps are moderate to good.

You are on Hotel Room Corridors. Skip to the next section.

Hotel Room Corridors

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• Circulation View
  • There are doors in corridors/walkways which have to be opened manually.
  • The type of flooring in corridors/walkways is carpet.
  • There is flooring in corridors/walkways which includes patterns or colours which could be confusing or look like steps or holes to some people.
  • There is good colour contrast between the walls and floor in the majority of corridors/walkways.
  • The lighting levels are moderate to good.
• Signage View
  • Wayfinding signage is provided in corridors.
  • Wayfinding signage is clearly presented/easy to read.
  • Dementia friendly signage is not provided.
• Safe Place(s) View
  • There is not a designated place of safety which can be used by people with dementia, autism or learning disabilities.
• Audio View
  • The hotel does not play background music in room corridors.
• Access View
  • There is step-free access throughout the majority of the building, via lift.
  • There is/are 6 clearly marked step(s), with handrails on both sides, for access to Rooms 527 to 563 on the fifth floor.
  • The height of the step(s) is/are between the recommended 15cm and 18cm.
  • The going of the step(s) is/are between the recommended 30cm and 45cm.
  • These steps can be seen in photograph 7.
  • There is/are 4 clearly marked step(s), with handrails on both sides, for access to Rooms 627 to 662 on the sixth floor.
  • The height of the step(s) is/are between the recommended 15cm and 18cm.
  • The going of the step(s) is/are between the recommended 30cm and 45cm.
  • These steps can be seen in photograph 8.

You are on Accessible Room(s) (418 - Bathroom - Fourth Floor). Skip to the next section.

Accessible Room(s) (418 - Bathroom - Fourth Floor)

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• Accessible Room Information View
  • The details in this section relates to the accessible room(s) with a bath.
  • This type of accessible room is located on the fourth and fifth floors.
  • There is step-free access to this type of accessible room.
  • All accessible rooms of this type have identical specifications.
  • The ensuite transfer space for the accessible rooms varies from left to right.
  • Guests do not need to open a door between the lift and the room(s).
  • The room surveyed has an adjoining room.
• Bedroom Features View
  • The accessible room surveyed is located on the fourth floor, midway along the corridor to the right as you exit the main lifts.
  • The accessible room surveyed at the time of the visit was Room 418.
  • There is step-free access to the accessible room surveyed, via lift.
  • There is numbered signage on or near the accessible room door.
  • The colour contrast between the external room door and wall is good.
  • The door is manual with a key card lock.
  • The fob/card reader height is 115cm.
  • The width of the door is 70cm.
  • There are not lowered spy holes available.
  • The colour contrast between the internal room door and wall is good.
  • The bed type is single.
  • The bed height is not adjustable.
  • The height of the bed is 58cm.
  • The measurement between the bed base and floor is 17cm.
  • The bed is not moveable.
  • The room does not have an unobstructed minimum turning space of 150cm x 150cm next to the bed.
  • Hilton Team Members can reconfigure the room furniture to create a turning space of 150cm x 150cm next to the bed.
  • The height of the desk is 75cm.
  • The desk is not height adjustable.
  • The desk knee recess has the recommended dimensions of 70cm (height) x 50cm (depth).
  • The room surveyed had a desk chair without armrests.
  • Alternative seating can be requested.
  • Wardrobes have not been adapted to allow use from a seated position.
  • Light switches are between 75cm and 120cm (4ft) from floor level.
  • Electric sockets are between 40cm and 100cm (4ft) from floor level.
  • Electric sockets are accessible from the bed.
  • The window control type(s) for the room is a/are standard lever(s).
  • The window controls are not at a suitable height for a wheelchair user.
  • There is an emergency alarm in the room.
  • The emergency pull cord alarm in the room is within reach and fully functional.
  • There is a red flashing fire alarm beacon within the room.
  • The type of flooring is carpet.
  • The colour contrast between the room walls and floor is good.
  • The lighting levels in the room are moderate to good.
• Ensuite Facilities View
  • The colour contrast between the external ensuite door and wall is fair.
  • The ensuite door opens outwards.
  • The door may be difficult to open.
  • The door is locked by a twist lock.
  • The width of the door to the ensuite is 92cm.
  • The door has a horizontal grab rail.
  • The colour contrast between the internal ensuite door and wall is poor.
  • The dimensions of the ensuite are 165cm x 190cm.
  • The ensuite does not have an unobstructed minimum turning space of 150cm x 150cm.
  • The ensuite has a non-slip floor.
  • The colour contrast between the ensuite walls and floor is fair.
  • There is an emergency alarm within the ensuite.
  • The emergency pull cord alarm in the ensuite is within reach and fully functional.
  • There is not a red flashing fire alarm beacon within the ensuite.
  • Disposal facilities are available.
  • There is a/are pedal bin disposal units.
  • There is a mirror.
  • The mirror is not placed at a lower level or at an angle for ease of use.
  • There is not a shelf immediately next to or behind the toilet.
  • There is a wash basin.
  • The wash basin can be reached from seated on the toilet.
  • The wash basin is placed higher than 74cm (2ft 5in).
  • The height of the wash basin is 80cm.
  • There are vertical wall-mounted grab rails on both sides of the wash basin.
  • The tap type is lever.
  • There is a mixer tap.
  • Taps have clear markings to indicate hot and cold settings.
  • There is not a wall fixed soap dispenser.
  • There is a bar of soap available.
  • The contrast between the wash basin wall-mounted grab rail(s) and wall is good.
  • The lighting levels in the ensuite are moderate to good.
• Toilet Details View
  • The height of the toilet seat above floor level is 48cm.
  • The toilet seat colour contrast is poor.
  • The toilet has a lid.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 103cm.
  • There is a flush on the transfer side.
  • There is not a spatula type lever flush.
  • There is a dropdown rail on the transfer side.
  • The colour contrast between the dropdown rail(s) and wall is fair.
  • There is a/are wall-mounted grab rail(s) available.
  • As you face the toilet, the wall mounted grab rails are on both sides.
  • There is a vertical wall-mounted grab rail on the transfer side.
  • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
  • The colour contrast between the wall-mounted grab rail(s) and wall is fair.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • The height of the toilet roll holder is 80cm.
• Bath Details View
  • The ensuite has a bath.
  • The height of the side of the bath from floor level is 60cm.
  • The length of the bath is 130cm.
  • The tap type is twist/turn.
  • There is not a mixer tap.
  • Bath taps have clear markings to indicate hot and cold settings.
  • There is a shower over the bath.
  • The shower head is height adjustable.
  • The shower control type is twist/turn.
  • Shower controls have clear markings to indicate hot and cold settings.
  • There is a/are wall-mounted grab rail(s) available for the bath.
  • There is not a horizontal wall-mounted grab rail on the wall which is the full length of the bath.
  • There is not a vertical wall-mounted grab rail on the wall near to the taps.
  • The colour contrast between the bath wall-mounted grab rails and wall is fair.

You are on Accessible Room(s) (501 - Wet Room / Wheel in Shower - Fifth Floor). Skip to the next section.

Accessible Room(s) (501 - Wet Room / Wheel in Shower - Fifth Floor)

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• Accessible Room Information View
  • The details in this section relates to the accessible room(s) with a wet room/wheel in shower.
  • There is step-free access to this type of accessible room.
  • All accessible rooms of this type have similar specifications.
  • The ensuite transfer space for the accessible rooms varies from left to right.
  • Guests do not need to open a door between the lift and the room(s).
  • The room surveyed does not have an adjoining room.
• Bedroom Features View
  • The accessible room surveyed is located on the fifth floor.
  • The accessible room surveyed at the time of the visit was Room 501.
  • There is step-free access to the accessible room surveyed.
  • There is numbered signage on or near the accessible room door.
  • The colour contrast between the external room door and wall is good.
  • The door is key card activated.
  • The fob/card reader height is 115cm.
  • The width of the door is 76cm.
  • There are lowered spy holes available.
  • The colour contrast between the internal room door and wall is good.
  • The bed type is double.
  • The bed height is not adjustable.
  • The height of the bed is 58cm.
  • The measurement between the bed base and floor is 5cm (2in).
  • The bed is not moveable.
  • The room does have an unobstructed minimum turning space of 150cm x 150cm next to the bed.
  • The desk N/A height adjustable.
  • The room surveyed had an armchair.
  • Alternative seating can be requested.
  • Wardrobes have not been adapted to allow use from a seated position.
  • Light switches are between 75cm and 120cm (4ft) from floor level.
  • Electric sockets are between 40cm and 100cm (4ft) from floor level.
  • Electric sockets are accessible from the bed.
  • The window control type(s) for the room is a/are standard lever(s).
  • The window controls are at a suitable height for a wheelchair user.
  • There is an emergency alarm in the room.
  • There is a red flashing fire alarm beacon within the room.
  • The type of flooring is carpet.
  • The colour contrast between the room walls and floor is good.
  • The lighting levels in the room are good.
• Ensuite Facilities View
  • The colour contrast between the external ensuite door and wall is good.
  • The ensuite door opens outwards.
  • The door is easy to open.
  • The door has no lock.
  • The width of the door to the ensuite is 82cm.
  • The door has a horizontal grab rail.
  • The colour contrast between the internal ensuite door and wall is good.
  • The dimensions of the ensuite are 190cm x 152cm.
  • The ensuite does not have an unobstructed minimum turning space of 150cm x 150cm.
  • The ensuite has a non-slip floor.
  • The colour contrast between the ensuite walls and floor is good.
  • There is an emergency alarm within the ensuite.
  • The emergency pull cord alarm in the ensuite is within reach and fully functional.
  • There is a red flashing fire alarm beacon within the ensuite.
  • Disposal facilities are available.
  • There is a/are general waste (with lid) disposal units.
  • There is a mirror.
  • The mirror is not placed at a lower level or at an angle for ease of use.
  • There is not a shelf immediately next to or behind the toilet.
  • There is a wash basin.
  • The wash basin can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
  • There are vertical wall-mounted grab rails on both sides of the wash basin.
  • The tap type is twist/turn.
  • There is a mixer tap.
  • Taps have clear markings to indicate hot and cold settings.
  • There is not a wall fixed soap dispenser.
  • There is a bar of soap available.
  • The contrast between the wash basin wall-mounted grab rail(s) and wall is poor.
  • The lighting levels in the ensuite are moderate to good.
• Toilet Details View
  • The height of the toilet seat above floor level is 48cm.
  • The toilet seat colour contrast is poor.
  • The toilet has a cistern.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 85cm.
  • There is a flush on the transfer side.
  • There is a spatula type lever flush.
  • There is a dropdown rail on the transfer side.
  • The colour contrast between the dropdown rail(s) and wall is poor.
  • There is a/are wall-mounted grab rail(s) available.
  • As you face the toilet, the wall mounted grab rails are on both sides.
  • There is a vertical wall-mounted grab rail on the transfer side.
  • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
  • The colour contrast between the wall-mounted grab rail(s) and wall is poor.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
• Shower Details View
  • The ensuite has a wheel in shower.
  • The shower head is height adjustable.
  • The adjustable shower head can be placed between 105cm and 185cm when mounted.
  • The shower control type is twist/turn.
  • There is a flip-down/tip-up seat for the shower.
  • The height of the flip-down/tip-up or fixed seat is 53cm.
  • There is a/are wall-mounted grab rail(s) available for the shower.
  • Horizontal and/or dropdown rails are available on both sides of the shower seat.
  • There is a single vertical grab rail to assist standing users.
  • The colour contrast between the shower wall-mounted grab rails and wall is poor.
  • The colour contrast between the shower dropdown rail(s) and wall is/are good.

You are on Accessible Room(s) (504 - Wet Room / Wheel in Shower - Fifth Floor). Skip to the next section.

Accessible Room(s) (504 - Wet Room / Wheel in Shower - Fifth Floor)

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• Accessible Room Information View
  • The details in this section relates to the accessible room(s) with a wet room/wheel in shower.
  • This type of accessible room is located on the fourth and fifth floors.
  • There is step-free access to this type of accessible room.
  • All accessible rooms of this type have similar specifications.
  • The ensuite transfer space for the accessible rooms varies from left to right.
  • Guests do not need to open a door between the lift and the room(s).
  • The room surveyed does not have an adjoining room.
• Bedroom Features View
  • The accessible room surveyed is located on the fifth floor, in the corridor to the right as you exit the main lifts.
  • The accessible room surveyed at the time of the visit was Room 504.
  • There is step-free access to the accessible room surveyed, via lift.
  • There is numbered signage on or near the accessible room door.
  • The colour contrast between the external room door and wall is good.
  • The door is manual with a key card lock.
  • The fob/card reader height is 110cm.
  • The width of the door is 78cm.
  • There are lowered spy holes available.
  • The colour contrast between the internal room door and wall is good.
  • The bed type is double.
  • The bed height is not adjustable.
  • The height of the bed is 48cm (1ft 7in).
  • The measurement between the bed base and floor is 16cm.
  • The bed is not moveable.
  • The room does not have an unobstructed minimum turning space of 150cm x 150cm next to the bed.
  • Hilton Team Members can reconfigure the room furniture to create a turning space of 150cm x 150cm next to the bed.
  • The height of the desk is 75cm.
  • The desk is not height adjustable.
  • The desk knee recess has the recommended dimensions of 70cm (height) x 50cm (depth).
  • The room surveyed had a desk chair without armrests and an armchair.
  • Alternative seating can be requested.
  • Wardrobes have not been adapted to allow use from a seated position.
  • Light switches are between 75cm and 120cm (4ft) from floor level.
  • Electric sockets are between 40cm and 100cm (4ft) from floor level.
  • Electric sockets are accessible from the bed.
  • The window control type(s) for the room is a/are standard lever(s).
  • The window controls are not at a suitable height for a wheelchair user.
  • There is an emergency alarm in the room.
  • The emergency pull cord alarm in the room is within reach and fully functional.
  • There is a red flashing fire alarm beacon within the room.
  • The type of flooring is carpet.
  • The colour contrast between the room walls and floor is good.
  • The lighting levels in the room are moderate to good.
  • Vibrating pillows are available on request.
• Ensuite Facilities View
  • The colour contrast between the external ensuite door and wall is fair.
  • The ensuite door opens outwards.
  • The door may be difficult to open.
  • The door has no lock.
  • The width of the door to the ensuite is 83cm.
  • The door does not have a horizontal grab rail.
  • The colour contrast between the internal ensuite door and wall is fair.
  • The dimensions of the ensuite are 190cm x 160cm.
  • The ensuite does not have an unobstructed minimum turning space of 150cm x 150cm.
  • The ensuite has a non-slip floor.
  • The colour contrast between the ensuite walls and floor is good.
  • There is an emergency alarm within the ensuite.
  • The emergency pull cord alarm in the ensuite is within reach and fully functional.
  • There is not a red flashing fire alarm beacon within the ensuite.
  • Disposal facilities are available.
  • There is a/are pedal bin disposal units.
  • There is a mirror.
  • The mirror is not placed at a lower level or at an angle for ease of use.
  • There is not a shelf immediately next to or behind the toilet.
  • There is a wash basin.
  • The wash basin can be reached from seated on the toilet.
  • The wash basin is placed higher than 74cm (2ft 5in).
  • The height of the wash basin is 85cm.
  • There are vertical wall-mounted grab rails on both sides of the wash basin.
  • The tap type is lever.
  • There is a mixer tap.
  • Taps have clear markings to indicate hot and cold settings.
  • There is not a wall fixed soap dispenser.
  • There is a bar of soap available.
  • The contrast between the wash basin wall-mounted grab rail(s) and wall is poor.
  • The lighting levels in the ensuite are moderate to good.
• Toilet Details View
  • The height of the toilet seat above floor level is 48cm.
  • The toilet seat colour contrast is poor.
  • The toilet has a cistern.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 70cm.
  • There is a flush on the transfer side.
  • There is not a spatula type lever flush.
  • There is a dropdown rail on the transfer side.
  • The colour contrast between the dropdown rail(s) and wall is poor.
  • There is a/are wall-mounted grab rail(s) available.
  • As you face the toilet, the wall mounted grab rails are on both sides.
  • There is a vertical wall-mounted grab rail on the transfer side.
  • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
  • The colour contrast between the wall-mounted grab rail(s) and wall is poor.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • The height of the toilet roll holder is 50cm.
• Shower Details View
  • The ensuite has a wheel in shower.
  • The shower head is height adjustable.
  • The shower control type is twist/turn.
  • Shower controls have clear markings to indicate hot and cold settings.
  • There is a flip-down/tip-up seat for the shower.
  • The height of the flip-down/tip-up or fixed seat is 52cm.
  • There is a/are wall-mounted grab rail(s) available for the shower.
  • There are not horizontal and/or dropdown rails available on both sides of the shower seat.
  • There are two vertical grab rails to assist standing users.
  • The colour contrast between the shower wall-mounted grab rails and wall is poor.
  • The colour contrast between the shower dropdown rail(s) and wall is/are poor.

You are on Standard Room(s) (Suite 527 - Bathroom - Fifth Floor). Skip to the next section.

Standard Room(s) (Suite 527 - Bathroom - Fifth Floor)

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• Bedroom Features View
  • The room surveyed is located on the fifth floor, to the left as you exit the main lifts.
  • The room surveyed at the time of the visit was Room 527.
  • There is stepped access to the room surveyed.
  • There is numbered signage on or near the room door.
  • The colour contrast between the external room door and wall is good.
  • The width of the door is 70cm.
  • The colour contrast between the internal room door and wall is good.
  • The colour contrast between the room walls and floor is good.
  • The bed type is double.
  • The height of the bed is 58cm.
  • The measurement between the bed base and floor is 17cm.
  • Light switches are within 120cm (3ft 11in) from floor level.
  • There is not an emergency alarm in the room.
  • There is a red flashing fire alarm beacon within the room.
  • The lighting levels in the room are moderate to good.
• Ensuite Facilities View
  • The type of facilities within the ensuite include; a toilet, a wash basin, a bath and a shower.
  • The colour contrast between the external ensuite door and wall is good.
  • The ensuite door opens inwards.
  • The width of the door to the ensuite is 70cm.
  • The colour contrast between the internal ensuite door and wall is good.
  • There is not an emergency alarm within the ensuite.
  • There is not a red flashing fire alarm beacon within the ensuite.
  • The tap type is lever.
  • There is a mixer tap.
  • The colour contrast between the walls and floor in the ensuite is good.
  • The lighting levels in the ensuite are moderate to good.

You are on Standard Room(s) (Room 607 - Bathroom - Sixth Floor). Skip to the next section.

Standard Room(s) (Room 607 - Bathroom - Sixth Floor)

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• Bedroom Features View
  • The room surveyed is located on the sixth floor, in the corridor to the right as you exit the main lifts.
  • The room surveyed at the time of the visit was Room 607.
  • There is step-free access to the room surveyed, via lift.
  • There is numbered signage on or near the room door.
  • The colour contrast between the external room door and wall is good.
  • The width of the door is 70cm.
  • The colour contrast between the internal room door and wall is good.
  • The colour contrast between the room walls and floor is good.
  • The bed type is double.
  • The height of the bed is 58cm.
  • The measurement between the bed base and floor is 17cm.
  • Light switches are within 120cm (3ft 11in) from floor level.
  • There is not an emergency alarm in the room.
  • There is a red flashing fire alarm beacon within the room.
  • The lighting levels in the room are moderate to good.
• Ensuite Facilities View
  • The type of facilities within the ensuite include; a toilet, a wash basin, a bath and a shower.
  • The colour contrast between the external ensuite door and wall is fair.
  • The ensuite door opens inwards.
  • The width of the door to the ensuite is 70cm.
  • The colour contrast between the internal ensuite door and wall is good.
  • There is not an emergency alarm within the ensuite.
  • There is not a red flashing fire alarm beacon within the ensuite.
  • The tap type is lever.
  • There is a mixer tap.
  • Wall-mounted grab rails are available for the bath.
  • The colour contrast between the grab rails and wall is good.
  • The colour contrast between the walls and floor in the ensuite is good.
  • The lighting levels in the ensuite are moderate to good.

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Fitness Suite (Basement Floor)

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• Access to Fitness Suite View
  • The fitness suite is situated in the hotel.
  • The fitness suite is located on the basement floor, next to the car park.
  • The fitness suite is for the use of hotel guests only.
  • The fitness suite is not staffed.
  • There are surveillance cameras in the fitness suite.
  • There is step free access to the fitness suite.
  • Level access is by lift.
  • The door is key card activated.
  • The door opening width is 115cm.
• Fitness Suite Information View
  • There is not clear manoeuvring space between equipment.
  • There is level access to all of the equipment.
  • Equipment suitable for mobility or sensory impaired users includes; cable resistance machines, free weights and upper body machines where fixed seats can be removed.
  • The type of flooring in the fitness suite is laminate.
  • There is not a hearing assistance system.