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LivingWell Health Club - DoubleTree Dunblane Hydro

Perth Road, Dunblane, FK15 0HG

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Access Guide

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Spa/Leisure Facilities Summary

Getting Help and Assistance

  • There is a Hilton Team Member available for help and assistance.
  • There is not a Hilton Team Member trained in British Sign Language.
  • British Sign Language interpreters can be provided on request.
  • The alternative formats documents can be provided in include; large print, different languages and Braille.
  • There is not an assistance dog toilet or toileting area at the venue/nearby.
  • Water bowls for assistance dogs are available.
  • There are mobility aids available.
  • The mobility aids available include walking frames, shower chairs and wheelchairs.
  • To obtain mobility aids please contact the main reception.

Hotel Parking (LivingWell Health Club)

  • Parking View
    • The venue does have its own parking facilities.
    • The car park is located to the left off the main drive leading to the hotel .
    • The car park type is open air/surface.
    • The car park does not have a height restriction barrier.
    • The car park does not have a barrier control system.
    • The car park surface is tarmac.
    • There is not a/are not Blue Badge parking bay(s) available.
    • Clearly marked/signposted parent and child parking bays are not available.
    • All parking spaces are provided on a first come first served basis.
    • Additional parking is available outside the hotel.
    • There is a Blue Badge bay and parking to the front of the hotel approximately 90m from the main entrance to the Health Club (shown in photographs 3 and 4).
      There is a larger car park with additional Blue Badge bays at the rear of the Hotel, approximately 200m from the Health Club (shown in photographs 5 and 6).
  • Paying View
    • There are no parking charges for the car park.
  • Access from the Car Park View
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is/are level changes with no dropped kerbs.
    • The entrance is clearly visible from the car park.
    • The surface on the approach to the entrance is block paving.
    • There is not a road to cross between the car park and the entrance.
    • There is no tactile paving on dropped kerbs between the car park and the entrance.
    • Assistance may be required because there is/are uneven surfaces.

Outside Access (LivingWell Health Club Entrance)

  • Entrance View
    • This information is for the entrance located at the front of the building.
    • The entrance area/door is not clearly signed.
    • There is step-free access at this entrance.
    • There is not a canopy or recess which provides weather protection at this entrance.
    • The entrance door(s) does/do contrast visually with its immediate surroundings.
    • The main door(s) open(s) towards you (pull).
    • The door(s) is/are double width but one door is locked.
    • The door(s) may be difficult to open.
    • The width of the door opening is 76cm.
    • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
    • There is a second set of doors.
    • The door(s) open(s) towards you (pull).
    • The door(s) is/are double width.
    • The door(s) may be difficult to open.
    • The width of the door opening is 144cm.
    • There is a Hilton Team Member available for assistance at this entrance.

Reception

  • Reception View
    • The reception point is located on the right as you enter via the LivingWell Health Club entrance.
    • The reception point is approximately 5m from the LivingWell Health Club entrance.
    • The reception area/desk is clearly visible from the entrance.
    • There is step-free access to the reception point.
    • There is a clear unobstructed route to the reception point.
    • There are no windows, TVs, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
    • The reception counter is not placed in front of a background which is patterned.
    • The lighting levels at the reception point are moderate to good.
    • The height of the reception counter is high (110cm+).
    • There is sufficient space to write or sign documents on the counter.
    • There is a lowered section of the counter.
    • The height of the lowered section at the counter is 90cm.
    • There is sufficient space to write or sign documents on the lowered section of the counter.
    • There is not a clear knee recess beneath the low/lowered section of the counter.
    • The counter is staffed.
    • Seats are available for guests at reception.
    • Clipboards can be provided to anyone who is unable to use the desk.
    • There is a hearing assistance system.
    • The type of system is a fixed loop.
    • The hearing assistance system is signed.
    • The hearing assistance system is located in the centre of the desk.
    • Hilton Team Members are not trained to use the hearing assistance system.
    • The hearing assistance system was tested by an AccessAble surveyor.
    • The hearing assistance system was tested on 27/08/2019.
    • The hearing assistance system was not fully functional at the time of testing.
    • The type of flooring in the reception area is tiles.

Lobby (Reception Seating Area)

  • Circulation View
    • The type of flooring in the lobby is tiles.
    • There is some flooring which includes patterns or colours which could be confusing or look like steps or holes to some people.
    • There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
    • Seating in the lobby includes; seats with armrests and bench seating.
    • The lighting levels are moderate to good.
  • Signage View
    • Wayfinding signage is provided.
    • Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are provided in the lobby area.
    • Wayfinding signage is clearly presented/easy to read.
    • Dementia friendly signage is not provided.
  • Audio View
    • This lobby does play background music in public areas.
    • Music is played in reception and the fitness suite.
  • Comments View
    • There are treatment rooms and areas off the lobby.

Accessible Changing Room

  • Location and Access View
    • This accessible changing room is located on the left as you enter the main entrance.
    • This accessible changing room is approximately 5m from the LivingWell Health Club entrance.
    • There is step-free access to the accessible changing room.
    • This is a shared changing room.
    • A key is not required for the accessible changing room.
    • There is pictorial and written text signage on or near the accessible changing room door.
    • The contrast between the external door and wall is good.
    • The door opens outwards.
    • The door may be difficult to open.
    • The width of the door opening is 86cm .
    • The contrast between the internal door and wall is good.
    • The door has a horizontal grab rail.
    • The contrast between the horizontal grab rail and internal door is good.
    • The dimensions of the accessible changing room are 179cm x 229cm .
  • Toilet Features View
    • The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
    • The lighting levels are moderate to good.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 104cm.
    • There is a flush on the transfer side.
    • There is not spatula type lever flush.
    • There is a push button flush.
    • There is a dropdown rail on the transfer side.
    • The contrast between the dropdown rail(s) and wall is good.
    • There is a/are wall-mounted grab rail(s) available.
    • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
    • There is a vertical wall-mounted grab rail on the transfer side.
    • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
    • The contrast between the wall-mounted grab rail(s) to the left of the toilet and wall is poor.
    • The contrast between the wall-mounted grab rail(s) to the right of the toilet and wall is good.
    • The contrast between the walls and floor is fair.
    • There is an emergency alarm .
    • The emergency pull cord alarm is fully functional.
    • There is not a red flashing fire alarm beacon within the toilet.
    • Disposal facilities are available in the toilet.
    • There is a/are sanitary and general waste (with lid) disposal units.
    • There is a/are coat hook(s).
    • The height of the coat hook is 153cm from the floor.
  • Additional Fixtures View
    • There is a mirror.
    • The mirror is not placed at a lower level or at an angle for ease of use.
    • There is not a colostomy bag shelf next to the toilet.
    • The toilet has a cistern.
    • There is a lid attached to the toilet seat.
    • The height of the toilet seat above floor level is 45cm.
    • The toilet seat colour contrast is poor.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • The contrast between the toilet roll holder and the wall is poor.
    • There is a wash basin.
    • The wash basin and tap(s) can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
    • There is a vertical wall-mounted grab rail on the right hand side of the wash basin.
    • The contrast between the wash basin wall-mounted grab rail(s) and wall is poor.
    • The wash basin tap type is lever mixer.
    • There is a wall fixed soap dispenser.
    • The wall fixed soap dispenser cannot be reached from seated on the toilet.
    • The height of the wall fixed soap dispenser is 104cm .
    • There is not a towel dispenser.
    • There is a hand dryer.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • The contrast between the hand dryer and the wall is poor.
  • Accessible Shower View
    • The shower does have an unobstructed minimum 150cm x 150cm turning space.
    • There is a shower unit with a detachable shower head.
    • The shower head height is fixed.
    • There is a flip-down/tip-up seat for the shower.
    • The seat/chair is not height adjustable.
    • The height of the flip-down/tip-up or fixed seat is 52cm.
    • There is a vertical grab rail for the shower.
    • The colour contrast between the vertical grab rail(s) for the shower and wall is good.
    • There is an emergency alarm for the shower.
    • The emergency pull cord alarm is fully functional.
  • Other Facilities View
    • There is flip down seat for changing.
    • There is not a locker within the accessible changing room.

Fitness Suite

  • Access to Fitness Suite View
    • The fitness suite is situated in the leisure club .
    • The fitness suite is located on the left as you enter.
    • The fitness suite can be used by members or guests.
    • The fitness suite is staffed when open.
    • There is step free access to the fitness suite.
    • The door is manual.
    • The door opening width is 124cm.
  • Fitness Suite Information View
    • Hilton Team Members receive training in assisting disabled people.
    • There is clear manoeuvring space between equipment.
    • There is level access to all of the equipment.
    • Equipment suitable for mobility or sensory impaired users includes; cable resistance machines, free weights, upper body machines where fixed seats can be removed and arm cycles.
    • The type of flooring in the fitness suite is vinyl.
    • There is not a hearing assistance system.

Changing Area

  • Changing Area View
    • There is a/are changing area(s) available.
    • The changing area that was surveyed is located to the left as you enter, at the end of the corridor.
    • The changing area is approximately 20m from reception.
    • There is step-free access to the changing area.
    • The facilities available within the changing area include; baby change facilities, standard showers, standard changing rooms/cubicles and standard toilets.
    • This is a male changing area.
    • Similar female changing area(s) are available.
    • The door(s) open(s) away from you (push).
    • The door(s) is/are single width.
    • The door(s) may be difficult to open.
    • The width of the door opening is 67cm.
    • The type of flooring in the changing area is tiles.
    • There is not a red flashing fire alarm beacon within the changing area.
    • The changing area is open plan with bench seating.
    • There are lockers within the changing area.
    • There is a/are locker(s) within reach for a wheelchair user.
    • There is not a water dispenser available.
    • The lighting levels in the changing area are moderate to good.
  • Shower Facilities View
    • Shower facilities are available.
    • There is step-free access to the shower facilities.
    • The shower head height(s) is/are fixed.
    • The shower control type(s) is/are lever.
    • There is not a/are not wall-mounted grab rail(s) available for the shower(s).
  • Toilet Facilities View
    • Toilet facilities are available.
    • There is step-free access to the toilet(s).
    • An ambulant toilet with wall-mounted grab rails is not available.
    • The wash basin(s) tap type is lever.
    • The lighting levels in the toilet(s) are moderate to good.
  • Baby Changing Facilities View
    • Baby changing facilities are available.
    • Baby changing facilities are located in the changing area.
    • The baby change table is not set against the wall, permanently fixed at 75cm from the floor.
    • The baby change table is not height adjustable.
    • The height of the baby change table once extended is 103cm.

Swimming Pool

  • The swimming pool is situated in the leisure club .
  • The swimming pool can be used by members, guests or visitors.
  • There is not a lifeguard for the swimming pool.
  • There is not a ramped entrance into the water.
  • There are steps into the swimming pool.
  • There are 7 steps.
  • There is a/are handrail(s) at the step(s).
  • There is a hoist for wheelchair users to access the water.
  • The hoist is manual.
  • There is a ladder type entrance into the water.
  • The manual hoist is stored in the plant room so requires staff assistance.
  • There is a wet side chair available.
  • Seating around the pool includes; chairs without armrests and reclining sun loungers with armrests.
  • There is an emergency alarm at poolside.

Sauna

  • There is not step free access to the sauna.
  • The door opens towards you (pull).
  • The width of the door opening is 65cm.
  • The sauna does not have an unobstructed minimum turning space of 150cm x 150cm.
  • The sauna has bench seating.
  • There is an emergency alarm in the sauna.
  • There is a medium height step in the doorway.

Steam Room

  • There is not step free access to the steam room.
  • The door opens towards you (pull).
  • The width of the door opening is 61cm.
  • The steam room does have an unobstructed minimum turning space of 150cm x 150cm.
  • The steam room has bench seating.
  • There is an emergency alarm in the steam room.
  • There is a deep step in the doorway.