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LivingWell Health Club - Hilton Manchester Deansgate

303 Deansgate, Manchester, M3 4LQ

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Access Guide

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Spa/Leisure Facilities Summary

Drop-Off Point / Pick Up Point

  • Drop-Off Point View
    • There is a designated drop-off point.
    • The drop-off point is signposted but have no markings.
    • The drop-off point is located in front of the building.
    • The route from the drop-off point is accessible to a wheelchair user unaided.

Hotel Parking

  • Parking View
    • The hotel does have its own parking facilities.
    • Valet parking is available. Cars for valet parking should be left at the drop off point and guests should contact Concierge.

Off Site Parking

  • Public Car Park View
    • There is a car park for public use within approximately 200m (219yd).
    • The public car park is located on Watson Street.
    • The name of the car park is NCP Great Northern.
    • The car park type is multi storey.
    • The car park surface is concrete.
    • There is a/are Blue Badge parking bay(s) available within the car park.
    • Clearly marked/signposted parent and child parking bays are not available.
    • Hotel guests do get a discounted rate at the car park.

Approach (Main Entrance)

  • Approach View
    • The surface of the approach is stone/concrete tiles.
    • There is a/are fixed bollard(s) on the approach .
    • The bollard(s) does/do not have a good colour contrast to prevent them being hazardous to visually impaired people.
    • There is step-free access on the approach.
  • Ramp/Slope View
    • There is a slope with a very easy incline.

Outside Access (Main Entrance)

  • Entrance View
    • This information is for the entrance located at the front of the hotel.
    • The entrance area/door is clearly signed.
    • This entrance is signed with 'Hilton Manchester Deansgate'.
    • There is step-free access at this entrance.
    • There is a canopy or recess which provides weather protection at this entrance.
    • There is a dark mat or floor marking at this entrance that might be perceived as a hole.
    • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
    • The main door(s) open(s) automatically.
    • The main automatic door(s) is/are push pad or push button activated.
    • The push pad or push button is 82cm from floor level.
    • The door(s) is/are single width.
    • The width of the door opening is 96cm.
    • There is also an automatically revolving door, with a slow down button, next to this one.
    • The height of the slow down button is 87cm.

Lift (Main Lifts)

  • There is a lift for public use.
  • The lift is located to the left hand side of the lobby.
  • Signs indicating the location of the lift are clearly visible from the entrance.
  • The lift is approximately 15m from the main entrance.
  • There are 2 other lifts in this location.
  • The other lifts have very similar/identical specifications.
  • The lift is a standard lift.
  • A Hilton Team Member does not need to be notified for use of the lift.
  • The floors which are accessible by this lift are G, 1, 2, 4. 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, 16, 17, 18, 19, 20, 21, 22 and 23
  • Clear signs indicating the facilities on each floor are provided on lift lobby landings.
  • There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
  • Lift doors do contrast visually with lift lobby walls.
  • The external controls for the lift are within 90cm - 110cm from the floor.
  • The colour contrast between the external lift controls and the control plate is poor.
  • The colour contrast between the external lift control plate and the wall is good.
  • The clear door width is 100cm.
  • The dimensions of the lift are 169cm x 149cm.
  • There are no separate entry and exit doors in the lift.
  • There is a mirror to aid reversing out of the lift.
  • There is a list of floor services available within the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The controls for the lift are within 90cm - 120cm from the floor.
  • There is a hearing assistance system.
  • The lift does not have Braille markings.
  • The lift does have tactile markings.
  • The lighting levels in the lift are good.

Reception (LivingWell)

  • Reception View
    • The reception point is located on the second floor of Hilton Manchester Deansgate, on the left as you exit the lifts.
    • The reception point is approximately 4m from the main lifts.
    • The reception area/desk is clearly visible from the lift.
    • There is step-free access to the reception point.
    • There is a clear unobstructed route to the reception point.
    • There are no windows, TVs, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
    • The reception counter is not placed in front of a background which is patterned.
    • The lighting levels at the reception point are good.
    • The height of the reception counter is high (110cm+).
    • There is sufficient space to write or sign documents on the counter.
    • There is a lowered section of the counter.
    • The height of the lowered section at the counter is 86cm.
    • There is sufficient space to write or sign documents on the lowered section of the counter.
    • There is a clear knee recess beneath the low/lowered section of the counter.
    • The counter is staffed.
    • Seats are available for guests at reception.
    • Clipboards can be provided to anyone who is unable to use the desk.
    • There is a hearing assistance system.
    • The type of system is a portable loop (on request only).
    • The type of flooring in the reception area is carpet.

Accessible Changing Room

  • Location and Access View
    • This accessible changing room is located on the second floor of Hilton Manchester Deansgate, off the corridor to the right as you exit the main lifts.
    • This accessible changing room is approximately 9m from the main lifts.
    • There is step-free access to the accessible changing room.
    • This is a shared changing room.
    • A key is not required for the accessible changing room.
    • There is pictorial signage on or near the accessible changing room door.
    • The contrast between the external door and wall is good.
    • The door opens inwards.
    • The door may be difficult to open.
    • The door is locked by a lever twist.
    • The width of the door opening is 86cm.
    • The contrast between the internal door and wall is good.
    • The door has a horizontal grab rail.
    • The contrast between the horizontal grab rail and internal door is good.
    • The dimensions of the accessible changing room are 346cm x 229cm.
  • Toilet Features View
    • The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
    • The lighting levels are good.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 279cm.
    • The transfer space is obstructed by a sanitary bin and a waste disposal bin.
    • There is a flush on the transfer side.
    • There is not spatula type lever flush.
    • There is a lever flush.
    • There is a dropdown rail on the transfer side.
    • The contrast between the dropdown rail(s) and wall is good.
    • There is a/are wall-mounted grab rail(s) available.
    • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
    • There is a vertical wall-mounted grab rail on the transfer side.
    • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
    • The contrast between the wall-mounted grab rail(s) and wall is good.
    • The contrast between the walls and floor is good.
    • There is an emergency alarm.
    • The emergency pull cord alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
    • There is not a red flashing fire alarm beacon within the toilet.
    • Disposal facilities are available in the toilet.
    • There is a/are sanitary, nappy/incontinence items bin and general waste (with lid) disposal units.
    • There is not a/are not coat hook(s).
  • Additional Fixtures View
    • There is a mirror.
    • The mirror is not placed at a lower level or at an angle for ease of use.
    • There is not a colostomy bag shelf next to the toilet.
    • The toilet has a cistern.
    • The height of the toilet seat above floor level is 48cm.
    • The toilet seat colour contrast is poor.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • The contrast between the toilet roll holder and the wall is good.
    • There is a wash basin.
    • The wash basin and tap(s) can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
    • There is a vertical wall-mounted grab rail on the right hand side of the wash basin.
    • The contrast between the wash basin wall-mounted grab rail(s) and wall is good.
    • The wash basin tap type is lever mixer.
    • There is a wall fixed soap dispenser.
    • The wall fixed soap dispenser cannot be reached from seated on the toilet.
    • The height of the wall fixed soap dispenser is 115cm.
    • There is not a towel dispenser.
    • There is a hand dryer.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • The contrast between the hand dryer and the wall is good.
  • Accessible Shower View
    • The shower does have an unobstructed minimum 150cm x 150cm turning space.
    • There is a shower unit with a detachable shower head.
    • The shower head is height adjustable.
    • The adjustable shower head can be placed between 105cm and 185cm when mounted.
    • There is a flip-down/tip-up seat for the shower.
    • The seat/chair is height adjustable.
    • Horizontal and/or dropdown rails are available on both sides of the shower seat.
    • The colour contrast between the shower rails and wall is good.
    • There is a vertical grab rail for the shower.
    • The colour contrast between the vertical grab rail(s) for the shower and wall is good.
    • There is an emergency alarm for the shower.
    • The emergency pull cord alarm is fully functional.
  • Other Facilities View
    • There is not a dry seat for changing.
    • There is a locker within the accessible changing room.
    • The locker is within reach for a wheelchair user.
    • Baby changing facilities are located within the accessible changing room.
    • There is a flip down baby change table available.
    • The height of the baby change table is 68cm.

Fitness Suite

  • Access to Fitness Suite View
    • The fitness suite is situated in the leisure club.
    • The fitness suite is located on the second floor, along the corridor to the right as you exit the lifts.
    • The fitness suite can be used by members or guests.
    • The fitness suite is not staffed.
    • There are surveillance cameras in the fitness suite.
    • There is step free access to the fitness suite.
    • Level access is by lift.
    • The door is manual.
    • The door opening width is 92cm.
  • Fitness Suite Information View
    • Hilton Team Members receive training in assisting disabled people.
    • There is clear manoeuvring space between equipment.
    • There is level access to all of the equipment.
    • Equipment suitable for mobility or sensory impaired users includes; arm cycles, free weights and cable resistance machines.
    • The type of flooring in the fitness suite is wood.
    • There is a hearing assistance system.
    • The type of system is a portable loop (on request only).
  • Comments View
    • The Fitness Suite has a new treadmill and peloton bike.

Changing Area

  • Changing Area View
    • There is a/are changing area(s) available.
    • The changing area that was surveyed is located on the second floor, to the rear left of the LivingWell area.
    • The changing area is approximately 6m from reception.
    • There is step-free access to the changing area.
    • The facilities available within the changing area include; standard showers and standard toilets.
    • This is a female changing area.
    • Similar male changing area(s) are available.
    • The door(s) open(s) away from you (push).
    • The door(s) is/are single width.
    • The door(s) may be difficult to open.
    • The width of the door opening is 87cm.
    • The type of flooring in the changing area is tiles.
    • There is not a red flashing fire alarm beacon within the changing area.
    • The changing area is open plan with bench seating.
    • There are lockers within the changing area.
    • There is a/are locker(s) within reach for a wheelchair user.
    • There is not a water dispenser available.
    • The lighting levels in the changing area are low to moderate.
  • Shower Facilities View
    • Shower facilities are available.
    • There is step-free access to the shower facilities.
    • The shower head height(s) is/are adjustable.
    • The shower control type(s) is/are twist/turn.
    • There is no seat for the shower(s).
    • There is not a/are not wall-mounted grab rail(s) available for the shower(s).
  • Toilet Facilities View
    • Toilet facilities are available.
    • There is step-free access to the toilet(s).
    • An ambulant toilet with wall-mounted grab rails is not available.
    • The wash basin(s) tap type is lever.
    • The lighting levels in the toilet(s) are good.
  • Baby Changing Facilities View
    • Baby changing facilities are not available.

Sauna

  • There is step free access to the sauna.
  • The door opens towards you (pull).
  • The width of the door opening is 77cm.
  • The sauna does not have an unobstructed minimum turning space of 150cm x 150cm.
  • The sauna has bench seating.
  • There is an emergency alarm in the sauna.

Steam Room

  • There is step free access to the steam room.
  • The door opens towards you (pull).
  • The width of the door opening is 83cm.
  • The steam room does not have an unobstructed minimum turning space of 150cm x 150cm.
  • The steam room has bench seating.
  • There is an emergency alarm in the steam room.

Swimming Pool

  • The swimming pool is situated in the leisure club .
  • The swimming pool can be used by members or guests.
  • There is not a lifeguard for the swimming pool.
  • There is not a ramped entrance into the water.
  • There are not steps into the swimming pool.
  • There is a hoist for wheelchair users to access the water.
  • The hoist is hydraulic.
  • There is a ladder type entrance into the water.
  • There is not a wet side chair available.
  • Seating around the pool includes; chairs without armrests.
  • There is an emergency alarm at poolside.
  • There is a hot tub in the swimming pool area.
  • There are steps for access to the hot tub.
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on both sides.
  • There is not a hoist for wheelchair users to access the hot tub.

Reception (Spa)

  • Reception View
    • The reception point is located on the second floor, along the corridor ahead as you exit the lifts.
    • The reception point is approximately 9m from the main lifts.
    • Clear signage for the reception area/desk is not visible from the entrance.
    • There is step-free access to the reception point.
    • There is not a clear unobstructed route to the reception point.
    • The lighting levels at the reception point are good.
    • Seats are available for guests at reception.
    • The type of flooring in the reception area is wood.

Treatment Rooms

  • There is / are 3 treatment room(s) available.
  • The name / number of the room surveyed was; 3.
  • There is not clear signage for the room (on or near the door).
  • There is step-free access into the room(s).
  • There is a/are door(s) into the treatment room.
  • The door(s) open(s) away from you (push).
  • The door(s) is/are single width.
  • The door(s) may be difficult to open.
  • The width of the door opening is 87cm.
  • The type of flooring is wood.
  • The room does not have an unobstructed minimum turning space of 150cm x 150cm.
  • There is a bed / couch.
  • The bed / couch is not adjustable.
  • There is not sufficient space next to the bed/couch for a mobile hoist to operate.
  • There is not a chair.
  • The room does have background music playing.
  • Lighting levels are low to moderate.
  • The room surveyed was a double room. There are 2 double rooms and 1 single room.