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Stadium Store

Huddersfield Town Association Football Club - John Smith's Stadium, Stadium Way, Huddersfield, HD1 6PX

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Access Guide

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Contact Details

Getting Help and Assistance

  • There is a member of staff available for help and assistance.
  • Club staff receive disability awareness/equality training.
  • Stewards receive disability awareness/equality training.
  • Hospitality staff receive disability awareness/equality training.
  • Food and drink concession staff do not receive disability awareness/equality training.
  • Car parking attendants do receive disability awareness/equality training.
  • There is not a member of staff trained in British Sign Language.
  • British Sign Language interpreters can be provided on request.
  • There is an assistance dog toilet or toileting area at the stadium/near by.
  • Water bowls for assistance dogs are available.
  • There are not mobility aids available.

Getting Here

  • By Road View
    • M62 Eastbound from Manchester
      Exit the M62 at Junction 24 onto the A629 and follow the signs towards Huddersfield Town Centre. After approximately two miles follow the signs for the Stadium, turning left on to Castlegate Ring Road, turn left onto Leeds Road (A62) then follow the official car park signs.
      M62 Westbound from Leeds
      Exit the M62 at Junction 25 onto the A644 (Wakefield Road). At the junction with the A62 take the second exit towards Huddersfield (Leeds Road) A62. Continue along this road for approximately three miles, and then follow the official car park signs.
      M1 from the North/South
      Exit the M1 at Junction 42 and continue West on the M62. Exit the M62 at Junction 25 onto the A644 (Wakefield Road). At the junction with the A62 take the second exit towards Huddersfield (Leeds Road) A62. Continue along this road for approximately three miles then follow the official car park signs.
    • There are two car parks at the stadium; The Town Avenue Car Park and St Andrew's Car Park.
  • By Train View

Car Parking and Drop Off

Outer Concourse

  • The main outer concourse areas are located on the outside of the Big Red Stand, the Core Stand and the Magic Rock Brewing Stand.
    There is step-free access throughout the concourse areas.
    The surface of the flooring varies between tarmac and block paving.
    There are 15+ medium height steps between the Core Stand and the Magic Rock Brewing Stand. There is a steep ramp which can be used to overcome these steps.
    There are dropped kerbs located around the outer concourse areas between the roads and the pathways.
  • There are food and drink stands located around the outer concourse.
    There are programme stalls located around the outer concourse.
  • Clear directional signage is not provided on the concourse.
  • There is not a stadium plan/map on the concourse.
  • There is a steward/member of staff available for assistance on matchdays.

Opening Times

  • Monday to Friday: 09:00 - 17:00
  • Saturday and Sunday (home matchday): 9am – kick-off
  • Saturday (non matchday): 09:00 - 17:00
  • Sunday (non matchday): Closed.

Outside Access (Stadium Store Entrance)

  • Entrance View
    • This information is for the entrance located at the front of the Core Stand.
    • The entrance area/door is clearly signed.
    • There is step-free access at this entrance.
    • There is a canopy or recess which provides weather protection at this entrance.
    • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
    • The main door(s) open(s) automatically.
    • The door(s) is/are double width.
    • The width of the opening is 130cm.
    • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
    • There is a member of staff available for assistance at this entrance.

Shop (Stadium Store)

  • Inside Access View
    • There is step-free access throughout the aisles.
    • The majority of aisles have a clear width of 100cm+ and are clear of obstructions.
    • The flooring throughout the aisles is vinyl.
    • There is good colour contrast between the walls and floor in the majority of areas.
    • Background music is played.
    • The lighting levels are good.
  • Till(s)/Counter(s) View
    • There is/are 1 till(s)/counter(s) available.
    • There is a/are checkout(s) available.
    • The till/counter is located to the right as you enter.
    • The till(s)/counter(s) is/are not clearly signed.
    • There is step-free access to the till(s)/counter(s).
    • There is a clear accessible route to the till(s)/counter(s).
    • The nearest till(s)/counter(s) is/are approximately 2m from the entrance.
    • There are windows, TVs, glazed screens or mirrors behind the till(s)/counter(s) which could adversely affect the ability of someone to lip read.
    • The till(s)/counter(s) is/are placed in front of a background which is patterned.
    • The height of the till(s)/counter(s) is/are medium height (77cm - 109cm).
    • There is a low section at the till(s)/counter(s) with a height of 76cm or below.
    • There is a hearing assistance system at the till(s)/counter(s).
    • The hearing assistance system(s) is/are fixed.
    • The hearing assistance system(s) is/are signed.
    • Staff are trained to use the system.
    • The hearing assistance system was tested by an AccessAble surveyor.
    • The hearing assistance system was tested on 29/11/2022.
    • The hearing loop was not working at the time of testing.