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Fantastic Media Stand - Hospitality

Huddersfield Town Association Football Club - John Smith's Stadium, Stadium Way, Huddersfield, HD1 6PX

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Access Guide

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Contact Details

Getting Help and Assistance

  • There is a member of staff available for help and assistance.
  • Club staff receive disability awareness/equality training.
  • Stewards receive disability awareness/equality training.
  • Hospitality staff receive disability awareness/equality training.
  • Food and drink concession staff do not receive disability awareness/equality training.
  • Car parking attendants do receive disability awareness/equality training.
  • There is not a member of staff trained in British Sign Language.
  • British Sign Language interpreters can be provided on request.
  • There is an assistance dog toilet or toileting area at the stadium/near by.
  • Water bowls for assistance dogs are available.
  • There are not mobility aids available.

Getting Here

  • By Road View
    • M62 Eastbound from Manchester
      Exit the M62 at Junction 24 onto the A629 and follow the signs towards Huddersfield Town Centre. After approximately two miles follow the signs for the Stadium, turning left on to Castlegate Ring Road, turn left onto Leeds Road (A62) then follow the official car park signs.
      M62 Westbound from Leeds
      Exit the M62 at Junction 25 onto the A644 (Wakefield Road). At the junction with the A62 take the second exit towards Huddersfield (Leeds Road) A62. Continue along this road for approximately three miles, and then follow the official car park signs.
      M1 from the North/South
      Exit the M1 at Junction 42 and continue West on the M62. Exit the M62 at Junction 25 onto the A644 (Wakefield Road). At the junction with the A62 take the second exit towards Huddersfield (Leeds Road) A62. Continue along this road for approximately three miles then follow the official car park signs.
    • There are two car parks at the stadium; The Town Avenue Car Park and St Andrew's Car Park.
  • By Train View

Car Parking and Drop Off

Outer Concourse

  • The main outer concourse areas are located on the outside of the Fantastic Media Stand, the Revell Ward Stand and the Abzorb Stand.
    There is step-free access throughout the concourse areas.
    The surface of the flooring varies between tarmac and block paving.
    There are 15+ medium height steps between the Revell Ward Stand and the Abzorb Stand. There is a steep ramp which can be used to overcome these steps.
    There are dropped kerbs located around the outer concourse areas between the roads and the pathways.
  • There are food and drink stands located around the outer concourse.
    There are programme stalls located around the outer concourse.
  • Clear directional signage is not provided on the concourse.
  • There is not a stadium plan/map on the concourse.
  • There is a steward/member of staff available for assistance on match days.

Outside Access (Stadium Health & Fitness Club)

  • Entrance View
    • This information is for the entrance located on the north-west corner of the Fantastic Media Stand.
    • The entrance area/door is clearly signed.
    • There is ramped/sloped access at this entrance.
    • There is a canopy or recess which provides weather protection at this entrance.
    • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
    • The main door(s) open(s) automatically.
    • The door(s) is/are double width.
    • The width of the door opening is 150cm.
    • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
    • There is a second set of doors.
    • The door(s) open(s) automatically.
    • The door(s) is/are double width.
    • The width of the door opening is 143cm.
    • There are bollards at this entrance.
    • The minimum width between the bollards is 115cm.
    • There is a member of staff available for assistance at this entrance.
  • Ramp/Slope View
    • The ramp/slope is located in front of the entrance.
    • The gradient of the ramp/slope is slight.
  • Comments View
    • This entrance is used to access the lifts for the Fantastic Media hospitality boxes and suites (level 3).

Other Floors

  • Stairs View
    • Stairs can be used to access other floors.
    • The stairs are located to the right beyond the entrance.
    • The stairs are approximately 26m from the entrance.
    • Signs indicating the location of the stairs are not available from the entrance.
    • There are manual, heavy, double doors to on all floors.
    • The floors which are accessible by stairs are 1, 2, 3 and 4.
    • There are 15+ steps between floors.
    • The height of the step(s) is/are between the recommended 15cm and 18cm.
    • The going of the step(s) is/are not between the recommended 30cm and 45cm.
    • The steps are clearly marked.
    • There is a/are handrail(s) at the step(s).
    • The steps have a handrail on both sides.
    • Handrails are at the recommended height (90cm-100cm).
    • Handrails do cover the flight of stairs throughout its length.
    • Handrails are easy to grip.
    • Handrails do not extend horizontally beyond the first and last steps.
    • There is a landing.
    • Clear signs indicating the facilities on each floor are not provided on landings.
    • The lighting levels at the steps are good.
  • Comments View
    • The ground floor is referred to as Level 1.
    • Levels 2 and 4 are not open to hospitality and conference visitors.

Lift

  • The lift is located to the right beyond the entrance.
  • Signs indicating the location of the lift are not available from the entrance.
  • The lift is approximately 28m (30yd 1ft) from the entrance.
  • The lift is a standard lift.
  • A member of staff does not need to be notified for use of the lift.
  • The floors which are accessible by this lift are 1, 2, 3 and 4.
  • There are manual, heavy, double doors to access the lift lobby on all floors.
  • Clear signs indicating the facilities on each floor are not provided on lift lobby landings.
  • There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
  • Lift doors do contrast visually with lift lobby walls.
  • The external controls for the lift are within 90cm - 110cm from the floor.
  • The colour contrast between the external lift controls and the control plate is good.
  • The colour contrast between the external lift control plate and the wall is poor.
  • The clear door width is 80cm (2ft 7in).
  • The dimensions of the lift are 110cm x 140cm (3ft 7in x 4ft 7in).
  • There are no separate entry and exit doors in the lift.
  • There is a mirror to aid reversing out of the lift.
  • There is not a list of floor services available within the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The controls for the lift are within 90cm - 120cm from the floor.
  • There is not a hearing loop system.
  • The lift does have Braille markings.
  • The lift does have tactile markings.
  • The lighting levels in the lift are good.
  • Comments View
    • The ground floor is referred to as Level 1.
    • Levels 2 and 4 are not open to hospitality and conference visitors.

Getting Around (Level 3)

  • Access View
    • There is step-free access throughout the building.
  • Circulation View
    • There are doors in corridors/walkways which have to be opened manually.
    • The type of flooring in corridors/walkways is carpet and tiles.
    • There is some flooring in corridors/walkways which includes patterns or colours which could be confusing or look like steps or holes to some people.
    • There is some flooring in corridors/walkways which is shiny and could cause issues with glare or look slippery to some people.
    • There is good colour contrast between the walls and floor in all corridors/walkways.
    • The lighting levels are good.
    • Access to other floors/levels is via stairs and lift.
  • Signage View
    • Wayfinding signage is provided.
    • The colour, design and typeface of signs is consistent throughout the building.
  • Audio View
    • This venue does not play background music in public areas.

Executive Boxes (Level 3)

  • The boxes are located off the Level 3 corridor.
  • There are 16 boxes on this floor.
  • The box surveyed was Box 10.
  • The other boxes in this stand/area have a similar layout.
  • There is step-free access to this area.
  • There is a/are single, heavy manual door(s) to access this area.
  • The door opening width(s) is/are 75cm+ for the room(s).
  • There is step-free access within this area.
  • There is not ample room for a wheelchair user to manoeuvre.
  • The type of flooring in this area is carpet.
  • The lighting levels are good.
  • The clear floor space beneath tables in the room(s) is 73cm.
  • No tables are permanently fixed.
  • No chairs are permanently fixed.
  • No chairs have armrests on both sides.
  • The type of service provided in this box can vary.
  • There is a single, heavy, manual door with an opening width of 75cm+ for access to the pitch viewing area.
  • There is stepped access to the pitch viewing area from the box.
  • There is not designated seating for wheelchair users in the pitch viewing area.
  • The box can be hired for functions and meetings on non match days.
  • All the boxes have a standard toilet and a shower with a step (16cm high).

Hospitality (Frank Worthington Suite - Level 3)

  • The suite is located on Level 3, to the right as you exit the lift.
  • There is step-free access to this area.
  • There is a/are double, heavy manual door(s) to access this area.
  • The door/opening width(s) is/are 75cm+ for the room(s).
  • There is step-free access within this area.
  • There is ample room for a wheelchair user to manoeuvre.
  • The type of flooring in this area is carpet.
  • There is some flooring which includes patterns or colours which could be confusing or look like steps or holes to some people.
  • The lighting levels are good.
  • There is a bar/service counter.
  • The height of the bar or service counter is high (110cm+).
  • There is not a lowered section of the counter.
  • The clear floor space beneath tables in the room(s) is 70cm.
  • No tables are permanently fixed.
  • No chairs are permanently fixed.
  • No chairs have armrests on both sides.
  • There is not a hearing assistance system.
  • The type of service provided in this room can vary.
  • The layout of the room varies according to what it is being used for.
  • There is step-free access to the rear of the pitchside viewing area.
    Access to other seating is via 5 medium height, clearly marked steps..
  • The room can be hired for functions and meetings on non match days.
  • There is not an/are not accessible toilet(s) available within the room/suite.
  • There are not standard toilets available within the room/suite.
  • There is not a separate parent and baby room within the room/suite.

Accessible Toilet(s) (Level 3)

  • There is an/are accessible toilet(s) for public use.
  • Location and Access View
    • The accessible toilet surveyed is not for the sole use of disabled people.
    • This accessible toilet is approximately 14m (15yd 11in) from the lift.
    • There is step-free access to the accessible toilet.
  • Features and Dimensions View
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • There is tactile and pictorial signage on or near the toilet door.
    • The door opens outwards.
    • The door is light.
    • The door is locked by a twist lock.
    • The width of the accessible toilet door is 88cm (2ft 11in).
    • The dimensions of the accessible toilet are 180cm x 210cm (5ft 11in x 6ft 11in).
    • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
    • The toilet has a non-slip floor.
    • The height of the light switch/pull cord is 104cm from floor level.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 112cm (3ft 8in).
    • There is a flush on the transfer side.
    • There is not a spatula type lever flush.
    • There is a dropdown rail on the transfer side.
    • There is an emergency alarm.
    • The emergency pull cord alarm is fully functional.
    • There is not a flashing fire alarm beacon within the toilet.
    • Disposal facilities are available in the toilet.
    • There is a/are female sanitary and waste paper pedal bin disposal units.
    • There is not a/are not coat hook(s).
  • Position of Fixtures View
    • There is a/are wall-mounted grab rail(s) available.
    • As you face the toilet the wall-mounted grab rail(s) is/are on the right.
    • There is not a vertical wall-mounted grab rail on the transfer side.
    • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
    • There is a mirror.
    • The mirror is not placed at a lower level or at an angle for ease of use.
    • There is not a shelf next to the toilet.
    • The toilet has a lid.
    • The height of the toilet seat above floor level is 42cm (1ft 5in).
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
    • The height of the wash basin is 74cm (2ft 5in).
    • There is a vertical wall-mounted grab rail on the left hand side of the wash basin.
    • The wash basin tap type is lever.
    • There is a mixer tap.
    • There is a soap dispenser.
    • The soap dispenser can be reached from seated on the toilet.
    • The height of the soap dispenser is 93cm.
    • There is not a towel dispenser.
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is placed higher than 100cm (3ft 3in).
    • The height of the hand dryer is 114cm (3ft 9in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is good.
    • The contrast between the internal door and wall is good.
    • The contrast between the dropdown rail(s) and wall is poor.
    • The contrast between the wall-mounted grab rail(s) and wall is poor.
    • The toilet seat colour contrast is poor.
    • The contrast between the walls and floor is good.
    • The lighting levels are good.
  • Baby Changing Facilities View
    • Baby changing facilities are located within the accessible toilet.
    • The baby change table is not set against the wall, permanently fixed at 75cm from the floor.
    • The baby change table is not height adjustable.
    • The height of the baby change table once extended is 97cm (3ft 2in).

Standard Toilet(s) (Level 3)

  • Standard toilet facilities are available.
  • Access to Standard Female and Male Toilet(s) View
    • The female and male toilet facilities that were surveyed are located on Level 3, off the corridor to executive boxes 9 - 16.
    • The female and male toilets are approximately 18m (19yd 2ft) from the lift.
    • There is step-free access to the female and male toilet(s).
    • There is pictorial signage on or near the toilet door.
    • An ambulant toilet with wall-mounted grab rails is available.
    • There are horizontal and vertical grab rails on both sides of the seat.
    • The wash basin(s) tap type is push.
    • There is not a flashing fire alarm beacon within the toilets.
    • Lighting levels are good.