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Ticket Office

Huddersfield Town Association Football Club - John Smith's Stadium, Stadium Way, Huddersfield, HD1 6PX

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Contact Details

Getting Help and Assistance

  • There is a member of staff available for help and assistance.
  • Club staff receive disability awareness/equality training.
  • Stewards receive disability awareness/equality training.
  • Hospitality staff receive disability awareness/equality training.
  • Food and drink concession staff do not receive disability awareness/equality training.
  • Car parking attendants do receive disability awareness/equality training.
  • There is not a member of staff trained in British Sign Language.
  • British Sign Language interpreters can be provided on request.
  • There is an assistance dog toilet or toileting area at the stadium/near by.
  • Water bowls for assistance dogs are available.
  • There are not mobility aids available.

Getting Here

  • By Road View
    • M62 Eastbound from Manchester
      Exit the M62 at Junction 24 onto the A629 and follow the signs towards Huddersfield Town Centre. After approximately two miles follow the signs for the Stadium, turning left on to Castlegate Ring Road, turn left onto Leeds Road (A62) then follow the official car park signs.
      M62 Westbound from Leeds
      Exit the M62 at Junction 25 onto the A644 (Wakefield Road). At the junction with the A62 take the second exit towards Huddersfield (Leeds Road) A62. Continue along this road for approximately three miles, and then follow the official car park signs.
      M1 from the North/South
      Exit the M1 at Junction 42 and continue West on the M62. Exit the M62 at Junction 25 onto the A644 (Wakefield Road). At the junction with the A62 take the second exit towards Huddersfield (Leeds Road) A62. Continue along this road for approximately three miles then follow the official car park signs.
    • There are two car parks at the stadium; The Town Avenue Car Park and St Andrew's Car Park.
  • By Train View

Car Parking and Drop Off

Outer Concourse

  • The main outer concourse areas are located on the outside of the Fantastic Media Stand, the Revell Ward Stand and the Abzorb Stand.
    There is step-free access throughout the concourse areas.
    The surface of the flooring varies between tarmac and block paving.
    There are 15+ medium height steps between the Revell Ward Stand and the Abzorb Stand. There is a steep ramp which can be used to overcome these steps.
    There are dropped kerbs located around the outer concourse areas between the roads and the pathways.
  • There are food and drink stands located around the outer concourse.
    There are programme stalls located around the outer concourse.
  • Clear directional signage is not provided on the concourse.
  • There is not a stadium plan/map on the concourse.
  • There is a steward/member of staff available for assistance on match days.

Opening Times

  • Monday - Friday: 09:00 - 17:00.
  • Saturday & Sunday (matchday): 09:00 until kick-off.
  • Saturday (non-matchday): 09:00 until noon.
  • Sunday (non-matchday): Closed.

Ticket Office(s)

  • The ticket office(s) is/are located on the outer wall of the Revell Ward Stand.
  • The ticket office(s) is/are clearly signed.
  • There is step-free access to the ticket office(s).
  • There is a clear unobstructed route to the ticket office(s).
  • There are windows, TVs, glazed screens or mirrors behind the ticket office(s) which could adversely affect the ability of someone to lip read.
  • The lighting levels at the ticket office(s) are good.
  • The height of the ticket office(s) is/are high (110cm+).
  • There is sufficient space to write or sign documents on the ticket office(s).
  • There is not a low section at the ticket office(s) with a height of 76cm or below.
  • The ticket office(s) is/are staffed.
  • There is a hearing assistance system at some of the ticket offices.
  • The hearing assistance system(s) is/are fixed.
  • The hearing assistance system(s) is/are signed.
  • Staff are trained to use the system.
  • The ticket office(s) is/are for home and away supporters.
  • The lowered counter is at a height of 79cm.