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Blue Car Park, Bus Stop and Taxi Rank

Brierley Hill, Birmingham, West Midlands, DY5 1QX

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Access Guide

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Getting Here

  • By Road View
    • Intu Merry Hill is easily accessible from the M5 and the main routes leading from Birmingham city centre.
      For those travelling by motorcycles, there are designated motorcycle bays located by the petrol station at Asda and at the centre's multi-story car park.
      For visitors using a Sat Nav please use the postcode; DY5 1QX.
    • There are 5 Car Parks located around the shopping centre; Blue Car Park, Green Car Park, Orange Car Park, Yellow Car Park, and the Purple Car Park (Main and Multi Deck).
  • By Bus View
  • By Train View
    • The nearest Railway Station is Cradley Heath.
    • There are frequent rail services to Cradley Heath Train Station from Birmingham, Worcester, West Bromwich and Stourbridge.
      Cradley Heath Train Station is only an 8 minute drive from the shopping centre.
      Connecting buses from Cradley Heath Train Station to intu Merry Hill include the following - 4M, 53, 141, 243, 297 and the 297A.
    • For more information on National Rail please click here (opens new tab).

Getting Help and Assistance

  • For the map of the shopping centre please click here (new tab).
  • There is a member of staff available for help and assistance.
  • Staff receive disability awareness/equality training.
  • There is not a member of staff trained in British Sign Language.
  • Water bowls for assistance dogs are available.
  • Large print versions of the shopping centre map are available from the customer service desks.
    There is an escorting service available to assist visitors with visual impairments.
  • A designated assistance dog toileting area is currently being built outside the shopping centre (March 2017), this should be completed by the end of the summer (2017).
  • Members of staff are currently being trained in British Sign Language (March 2017).
  • Mobility aids are available for the Age UK Dudley Shopmobility.
    For more information about the Shopmobility please click here (opens in new tab).

Parking

  • Parking View
    • The shopping centre does have its own parking facilities.
    • The car park is located just off Times Square Avenue.
    • The car park type is open air/surface.
    • The car park does not have a height restriction barrier.
    • The car park surface is tarmac.
    • There is a/are Blue Badge parking bay(s) available.
    • The Blue Badge bay(s) is/are clearly marked.
    • There is/are 24 designated Blue Badge parking bay(s) within the car park.
    • The dimensions of the designated Blue Badge parking bay(s) surveyed are 370cm x 480cm (12ft 2in x 15ft 9in).
    • There is not a 120cm hatched zone around the Blue Badge parking bay(s).
    • The dimensions of other designated Blue Badge parking bay(s) vary in size.
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
    • Clearly marked/signposted parent and child parking bays are available.
    • All parking spaces are provided on a first come first served basis.
    • There are additional car parks for visitors.
    • Parking is free for visitors of the venue.
  • Drop-off Point(s) View
    • There is not a/are not clearly marked drop-off point(s).

Taxi Rank

Bus Station

  • The intu Merry Hill bus stop is located between the Bus Stop - Lower Mall Entrance and the Blue Car Park - Lower Mall Entrance.
  • There is step free access to the bus station.
  • The bus station is covered.
  • There are automatic doors into the bus station.
  • The doors are 95cm wide.
  • The surface of the flooring is concrete tiles.
  • There is bench seating available.
  • The is Braille and tactile signage at the bus stands.
  • There are automatic doors leading to the buses.
  • The doors are 110cm wide.
  • For more information about the bus services to intu Merry Hill please click here (opens in new tab).

Route from the Blue Car Park, Taxi Rank and Bus Stop to intu Merry Hill

  • When heading towards the shopping centre from the Blue Car Park there is a bollard at the exit point.
  • The width of the pathway to the side of the bollard is 160cm.
  • There is a pedestrian crossing over Times Square Avenue.
  • The pedestrian crossing has tactile paving on either side of the road.
  • There is step free access from the crossing point to both entrances into the shopping centre.
  • There is step free access from the bus stop and taxi rank to both entrances.
  • The surface outside the shopping centre is stone/concrete tiles.

Outside Access (Blue Car Park - Lower Mall Entrance)

  • Entrance View
    • This information is for the entrance located leading from the Blue Car Park.
    • The entrance area/door is clearly signed.
    • There is step free access at this entrance.
    • There is a canopy or recess which provides weather protection at this entrance.
    • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
    • The main door(s) open(s) automatically (away from you).
    • The door(s) is/are single width.
    • The width of the door opening is 100cm.
    • There is a second set of doors.
    • The door(s) open(s) automatically (away from you).
    • The door(s) is/are single width.
    • The width of the door opening is 100cm.

Outside Access (Blue Car Park/Bus Stop - Lower Mall Entrance)

  • Entrance View
    • This information is for the entrance located leading from the Blue Car Park.
    • The entrance area/door is clearly signed.
    • There is step-free access at this entrance.
    • There is a canopy or recess which provides weather protection at this entrance.
    • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
    • The main door(s) open(s) automatically (away from you).
    • The door(s) is/are double width.
    • The width of the door opening is 200cm.
    • There is a second set of doors.
    • The door(s) open(s) automatically (towards you).
    • The door(s) is/are double width.
    • The width of the door opening is 200cm.

intu Merry Hill - Lower Mall and Upper Mall