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Aspire Lounge

Inverness Airport, Inverness, Scotland, IV2 7JB

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Access Guide

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COVID-19 Information

  • The information in this section was taken in October 2020.
  • There is a queuing system in place for entry to the building with a temporary marquee.
  • Passengers are let in one by one and met by a greeter who informs them about what restrictions are in place and the use of sanitisers.
  • The main terminal building is cordoned off into two sections to divide those checking-in from arrivals. This means that those in the Check-In Hall who wish to use the Multi-Denominational Prayer Room or the Changing Place have to leave the building and re-enter by the other entrance. The key to the Changing Place has to be first picked up at the information desk at the Check-In Hall entrance.
  • There are sanitising stations throughout the terminal building.
  • In Security, the benches after the security gates have been divided into sections for individual or family grouping use, to allow for social distancing.
  • There is signage throughout and floor markings for queuing at check-in desks.
  • Desks and counters throughout the airport have protective screens.
  • The accessible toilets in the International Arrivals Baggage Claim have been reduced from two to a single shared facility. The other is now for the use of Border Patrol staff only. This means that there is now only a right hand transfer toilet (the other being left hand transfer).
  • Standard toilets have some restrictions with urinals closed off etc. but all are open.
  • The following areas are currently closed; WHSmith in the Check-In Hall, the Meeting Place cafĂ© in the Arrivals Hall and the Aspire Lounge in Departures.
  • Face masks are required throughout the terminal building.
  • For more information about the measures in place for Covid-19 please click here (new tab) .

Getting Here

  • By Road View
    • The airport is situated 15 minutes drive from the city centre via the A96 and B9039 as signposted.
      For SatNav please use the postcode IV2 7JB.
    • There is a drop off zone for all passengers within the Short Stay Car Park closest to the terminal.
      Car parking is free for the first 10 minutes to allow time to drop off passengers.
      The Short Stay Car Park and Blue Badge Parking is directly in front of the Terminal Building.
      Blue Badge holders may use this car park for long stay parking at normal long stay parking rates.
      Long Stay Parking is a 5 minute walk (800m) from the Terminal Building via a service road.
      There is also an overflow car park available for short and long stay parking.
  • By Bus View
    • There is a bus stop within 150 metres of the venue.
    • Stagecoach operates the Jet Bus Service to Inverness Airport with up to a 30 minute service between the City of Inverness and the airport and up to an hourly service from the airport to Nairn.
      Buses run more frequently at peak times of the day.
      Please check current timetables before travel and on arrival contact the information desk for assistance with bus timings for your onward journey.
    • For more information on bus times to Inverness and Nairn please click here (opens new tab).
  • By Train View
    • The nearest Railway Station is Inverness.
    • Inverness Station is approximately a 15 minute taxi ride away from the airport and onward links are available to many destinations within the Highlands as well as Aberdeen, Glasgow and Edinburgh.
      If travelling by bus from Inverness Airport, passengers should get off at Academy Street by the Eastgate Shopping Centre to access the train station.
    • For more information on Inverness Station please click here (opens new tab).
  • Useful Links View
  • Comments View
    • There is a taxi rank immediately outside the Terminal Building by the Premium Parking Car Park 1.

Getting Help and Assistance

  • For more information on getting help and assistance please click here (new tab).
  • There is a member of staff available for help and assistance.
  • There is not a member of staff trained in British Sign Language.
  • British Sign Language interpreters cannot be provided on request.
  • There is not an assistance dog toilet or toileting area at the venue/nearby.
  • Water bowls for assistance dogs are available.
  • There are mobility aids available.
  • The mobility aids available include walking sticks and wheelchairs.
  • To obtain mobility aids please contact the Special Assistance Team at the Information Desk.
  • Passengers requiring assistance are requested to pre-book at least 48 hours before the scheduled time of departure for their flight.
    This booking should be made with the your airline carrier, tour operator or travel agent.
    If this information is not made available within these time frames assistance may be limited or delayed.
    Carriage by the airline may also be denied.
    Best efforts will be made at all times to accommodate late bookings for assistance.
    Contact the Information Desk in the main terminal building for further information.
  • On arrival at the airport there are special assistance call points located in the Short Stay Premium Car Park 1, by the drop off zone, by the taxi rank and by the bus stop, with designated shelters adjacent.
    Assistance is then provided at all points from the call point through embarkation onto the aircraft.
  • Accessibility on the aircraft is the responsibility of the airline and is dependent on the individual provider.

Departures Lounge

Eating and Drinking (Aspire Lounge)

  • The following information is for the restaurant/bar.
  • The restaurant/bar is located in the Departures Lounge.
  • There is step-free access to the restaurant/bar.
  • There is a/are double, heavy manual door(s) to access this area.
  • Full table service is available.
  • Food and/or drinks are not ordered from the service counter.
  • The hearing assistance system is not signed.
  • There is step-free access within the restaurant/bar.
  • There is ample room for a wheelchair user to manoeuvre.
  • This area does not play background music.
  • The type of flooring in this area is carpet and vinyl.
  • No tables are permanently fixed.
  • No chairs are permanently fixed.
  • Some chairs have armrests on both sides.
  • The nearest table is approximately 10m from the entrance/opening.
  • The nearest table is approximately 2m from the till/counter.
  • The distance between the floor and the lowest table is 43cm.
  • The distance between the floor and the highest table is 73cm.
  • Plastic/takeaway cups are not available.
  • Plastic/takeaway cutlery is not available.
  • Drinking straws are available.
  • There are hand held menus available.
  • Menus are not available in Braille.
  • Menus are not available in large print.
  • Picture menus are not available.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • The type of food served here is hot and cold meals and snacks.
  • The lighting levels are varied.
  • Comments View
    • The entrance doors open towards you (pull).
    • The clear width of the doors is 144cm.

Accessible Toilet(s)

  • There is not an/are not accessible toilet(s) for public use.
  • The nearest accessible toilet(s) is/are located in the Departure Lounge.

Standard Toilet(s)

  • Standard toilet facilities are not available.
  • The nearest standard toilet(s) is/are located in the Departure Lounge.