Access Guide
Location
- The venue is situated outside the centre of the village.
- This venue is situated in Bunchcrew.
- There is not a bus stop within 150m (164yds) of the venue.
- The nearest mainline station is Inverness.
COVID-19 Information
- There are separate doors for entering and exiting.
- There is not a member of staff available at the entrance.
- There is hand sanitiser available at the entrance.
- The hand sanitisers are wall mounted.
- There is a limited number of people allowed inside.
- There is not a one-way system throughout.
- The one-way system is not clearly marked/signed.
- There is not clear signage inside to help with social distancing.
- There are protective clear screens located at tills/counters.
- Toilets are available.
- For more information on the 'We're Good to Go' Industry Standard please click here.
Opening Times
- The venue is open 24hrs.
Parking
- The venue does have its own car park.
- Parking is free for all users.
- The car park is at the side of the venue.
- The car park type is open air/surface.
- Parking spaces for Blue Badge holders do not need to be booked in advance.
- There are 2 designated parking bay(s) within the car park.
- The dimensions of the designated parking bay(s) are 350cm x 500cm (11ft 6in x 16ft 5in).
- The nearest designated bay is 2m (6ft 7in) from the accessible room entrance.
- The furthest designated bay is 8m (26ft 3in) from the main entrance.
- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is / are uneven surfaces.
- The car park surface is loose chippings.
- The patron does not have to cross a road.
- The car park does not have a height restriction barrier.
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On Street Parking and Drop-off Details.
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- There is not a designated drop off point.
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Comments
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- One of the designated spaces is beside the adapted room, on monoblock paving.
- The other space is to the right of the main entrance, with rubber mats are available to overcome the loose chippings.
Outside Access (Main Entrance)
- This information is for the entrance located at the front of the building.
- There is level access into the venue.
- The bell is not in a suitable position to allow wheelchair users to gain access.
- The main doors open away from you (push).
- The doors are double width.
- The doors are permanently held open.
- The door opening is 110cm (3ft 7in) wide.
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Second set of doors
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- There is a second set of doors.
- The doors open away from you (push).
- The doors are double width.
- The doors are heavy.
- The door opening is 114cm (3ft 9in) wide.
Outside Access (Rear Entrance)
- This information is for the entrance located at the back of the building.
- There is level access into the venue.
- The main doors open towards you (pull).
- The doors are single width.
- The doors are heavy.
- The door opening is 80cm (2ft 7in) wide.
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Second set of doors
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- There is a second set of doors.
- The doors open towards you (pull).
- The doors are single width.
- The doors are heavy.
- The door opening is 84cm (2ft 9in) wide.
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Comments
View
- This entrance is for exclusive use of guests staying across in the Craigton room.
- Rubber mats are available to make crossing door seals smoother if required.
Outside Access (Craigton Room Entrance)
- This information is for the entrance located at the side of the building.
- There is not level access into the venue.
- The main doors open towards you (pull).
- The doors are double width.
- The doors are heavy.
- The door opening is 170cm (5ft 7in) wide.
Level Change (Craigton Room Entrance)
- There is a ramp or slope to access this service.
- The ramp or slope is located leading up to the entrance.
- The ramp or slope is easy.
- The ramp or slope is permanent.
- There is a level landing at the top of the ramp.
- There are not steps to access this area / service.
Reception
- The reception desk is 2m (6ft 7in) from the main entrance.
- There is level access to reception from the entrance.
- The reception desk is low height.
- Lighting levels are bright.
Inside Access
- There is level access to the service.
- There is not a hearing assistance system.
- This venue does play background music.
- Music is played in the bar and restaurant.
- Motorised scooters are allowed in public parts of the venue.
- Lighting levels are varied.
Eating and Drinking
- The following information is for the restaurant/bar.
- The bar does not serve food.
- Full table service is available.
- All tables are permanently fixed.
- All chairs are permanently fixed.
- No chairs have armrests.
- The nearest table is approximately 11m (12yd 1in) from the main entrance.
- The distance between the floor and the lowest table is 43cm (1ft 5in).
- The distance between the floor and the highest table is 74cm (2ft 5in).
- There is ample room for a wheelchair user to manoeuvre.
- Menus are hand held only.
- Menus are not available in Braille.
- Menus are not available in large print.
- Menus are not clearly written.
- Menus are presented in contrasting colours.
- The type of food served here is hot and cold snacks and meals.
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Opening Times
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- Monday 12:00 - 14:00.
- Monday 19:00 - 21:00.
- Tuesday 12:00 - 14:00.
- Tuesday 19:00 - 21:00.
- Wednesday 12:00 - 14:00.
- Wednesday 19:00 - 21:00.
- Thursday 12:00 - 14:00.
- Thursday 19:00 - 21:00.
- Friday 12:00 - 14:00.
- Friday 19:00 - 21:00.
- Saturday 12:00 - 14:00.
- Saturday 19:00 - 21:00.
- Sunday 12:00 - 14:00.
- Sunday 19:00 - 21:00.
Room
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General Information
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- The Tourist Board rating is 4.
- There are 16 rooms in total.
- There are 0 standard ground floor rooms.
- There are 15 standard rooms on other floors.
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Accessible Rooms
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- There are accessible ensuite facilities.
- There is / are 1 room(s) which has / have accessible ensuite facilities.
- There is / are 1 adjoining room(s) available for carers.
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Location and Access
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- The accessible room viewed is 3m (9ft 10in) from the rear entrance.
- There is level access from an accessible entrance.
- Some accessible rooms are located in a separate building from the main hotel.
- There is level access leading to the accessible room in a separate building.
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Accessible Room
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- The room number or room name viewed was Craigton.
- The width of the door is 170cm (5ft 7in).
- The height of the bed is 54cm (1ft 9in).
- The measurement between the bed base and floor is 39cm (1ft 3in).
- Light switches are within 120cm from floor level.
- There is a functional emergency alarm in the room.
- It is a push button style alarm.
- An adjoining room is available.
- Assistance dogs are welcomed to stay with guests in accessible rooms.
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Accessible Ensuite
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- The width of the door to the ensuite is 80cm (2ft 7in) (2ft 7in).
- The door opens outwards.
- The door is heavy.
- The door is locked by a twist lock.
- The dimensions of the accessible ensuite are 280cm x 280cm (9ft 2in x 9ft 2in).
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 100cm (3ft 3in).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- Wall mounted grab rails are available.
- As you face the toilet, the wall mounted grab rails are on the left.
- The toilet seat is 42cm (1ft 5in) above floor level.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm in height.
- There is a sink.
- The sink cannot be reached from seated on the toilet.
- The height of the sink is 72cm (2ft 4in).
- The tap type is lever.
- There is a mixer tap for the sink.
- There is a functional emergency alarm in the ensuite.
- Disposal facilities are available.
- There are mirrors.
- Mirrors are not placed at a lower level or at an angle for ease of use.
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Bath and Shower
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- There is a bath.
- The height of the side of the bath from floor level is 55cm (1ft 10in).
- The tap type is lever.
- There is a mixer tap.
- There is not a shower over the bath.
- The shower head height is fixed.
- The shower control type is lever.
- There are handrails available.
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Wheel In Shower
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- There is a wheel in shower.
- The shower head is fixed.
- The shower head height is 210cm (6ft 11in).
- The shower control type is lever.
- The shower seat is shower chair.
- There are handrails available.
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Signage, colour contrast and lighting in accessible rooms
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- There is no additional signage on or near the hotel door.
- The colour contrast between the external hotel room door and wall is good.
- The colour contrast between the walls and floor is good.
- The colour contrast between the internal hotel room door and wall is poor.
- The colour contrast between the external ensuite door and wall is poor.
- Lighting levels are adjustable.
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Colour contrast and lighting in accessible ensuite
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- The colour contrast between the internal ensuite door and wall is poor.
- The colour contrast between the walls and floor in the ensuite is poor.
- The colour contrast between the drop down rails and wall is good.
- The colour contrast between the grab rails and wall is good.
- Lighting levels are medium.
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Auxiliary Aids - General
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- Some hotel rooms have auxiliary aids for people with sensory impairments.
- The available auxiliary aid(s) is(are) flashing alarms.
- Flashing fire alarms are in rooms.
- The hotel does not provide any other auxiliary aids for people with mobility impairments.
- Assistance dogs are welcome to stay with guests in rooms.
- The number of accessible rooms with baths is 1.
- The number of accessible rooms with wheel in showers is 1.
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Standard Rooms on Other Floors
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- There are standard rooms on other floors.
- The other floors cannot be accessed by lift.
- There is not level access to standard rooms on other floors.
- Adjoining rooms are not available.
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Comments
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- The accessible room living room area can be transformed into an adjoining room.
- The dropdown rail here is portable and fitted when the room requires.
Other Floors
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Steps
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- The floors which are accessible by stairs are G-1-2.
- There are 15+ steps between floors.
- The steps are not clearly marked.
- The steps are medium.
- The steps do have handrails.
- The steps have a handrail on the right going up.
- There is a landing.
- The lighting level is medium.
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Other
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- The services on the floors which are not accessible are standard rooms.
Other Floors (Turret Rooms)
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Steps
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- The floors which are accessible by stairs are 1-2.
- There are 15+ steps between floors.
- The steps do have handrails.
- The steps have a handrail on the left going up.
- There is a landing.
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Other
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- The services on the floors which are not accessible are further rooms.
Accessible Toilet
- There are accessible toilets within this venue designated for public use.
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Location and Access
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- The toilet is for the sole use of disabled people.
- There is no signage on or near the toilet door.
- The accessible toilet is 14m (15yd) from the main entrance.
- The accessible toilet is located through to the right of the building on the left of the corridor.
- There is level access to the accessible toilet.
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Features and Dimensions
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- This is a unisex toilet.
- A key is not required for the accessible toilet.
- The door opens inwards.
- The door is locked by a sliding bolt.
- The width of the accessible toilet door is 84cm (2ft 9in).
- The door is heavy.
- The dimensions of the accessible toilet are 210cm x 130cm (6ft 11in x 4ft 3in).
- Floor manoeuvring space is clear in the accessible toilet.
- There is not a lateral transfer space.
- The tap type is twist/turn.
- There is not a mixer tap.
- There is not a functional emergency alarm available.
- No emergency alarm fitted in the cubicle.
- Disposal facilities are not available in the cubicle.
- There is not a coat hook.
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Position of Fixtures
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- Wall mounted rails are available.
- As you face the toilet the wall mounted grab rails are on both sides.
- There is a shelf within the accessible toilet.
- The shelf is not higher than 95cm (3ft 1in).
- There are mirrors in the accessible toilet.
- Mirrors are placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 44cm (1ft 5in).
- There is not a hand dryer.
- There is not a towel dispenser.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a sink.
- The sink cannot be reached from seated on the toilet.
- The sink is not placed higher than 74cm (2ft 5in).
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Colour Contrast and Lighting
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- The contrast between the external door and wall is good.
- The contrast between the internal door and wall is poor.
- The contrast between the grab rails and wall is good.
- The contrast between the walls and floor is fair.
- Lighting levels are low.
Standard Toilet(s)
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Availability and Location of Standard Toilets
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- Standard toilets are available.
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Access to Standard Female and Male Toilet(s)
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- The female and male toilets are located through to the left of the building.
- The female and male toilets are 17m (19yd) from the main entrance.
- Inside the venue, there is level access to the female and male toilet.
- Lighting levels are low.
Additional Info
- Staff do not receive disability awareness / equality training.
- Documents are not available in Braille.
- Documents are not available in large print.
- A bowl of water can be provided for an assistance dog.
- An assistance dog toilet area can be provided onsite.
- The assistance dog toilet area is located anywhere around the venue.
- A member of staff trained in BSL skills is not normally on duty.
- This service cannot be requested.