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Bunchrew House Hotel and Restaurant

Bunchcrew, Inverness, Highland, IV3 8TA

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Access Guide

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Location

  • The venue is situated outside the centre of the village.
  • This venue is situated in Bunchcrew.
  • There is not a bus stop within 150m (164yds) of the venue.
  • The nearest mainline station is Inverness.

Covid-19 Information

  • There are separate doors for entering and exiting.
  • There is not a member of staff available at the entrance.
  • There is hand sanitiser available at the entrance.
  • The hand sanitisers are wall mounted.
  • There is a limited number of people allowed inside.
  • There is not a one-way system throughout.
  • The one-way system is not clearly marked/signed.
  • There is not clear signage inside to help with social distancing.
  • There are protective clear screens located at tills/counters.
  • Customer toilets are available.
  • For more information on the 'We're Good to Go' Industry Standard please click here.

Opening Times

  • The venue is open 24hrs.

Parking

  • The venue does have its own car park.
  • Venue Car Park View
    • Parking is free for all users.
    • The car park is at the side of the venue.
    • The car park type is open air/surface.
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
    • There are 2 designated parking bay(s) within the car park.
    • The dimensions of the designated parking bay(s) are 350cm x 500cm (11ft 6in x 16ft 5in).
    • The nearest designated bay is 2m (6ft 7in) from the accessible room entrance.
    • The furthest designated bay is 8m (26ft 3in) from the main entrance.
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is / are uneven surfaces.
    • The car park surface is loose chippings.
    • The patron does not have to cross a road.
    • The car park does not have a height restriction barrier.
  • Drop-off Point View
    • There is not a designated drop off point.
  • Comments View
    • One of the designated spaces is beside the adapted room, on monoblock paving.
    • The other space is to the right of the main entrance, with rubber mats are available to overcome the loose chippings.

Outside Access (Main Entrance)

  • This information is for the entrance located at the front of the building.
  • There is level access into the venue.
  • The bell is not in a suitable position to allow wheelchair users to gain access.
  • The main doors open away from you (push).
  • The doors are double width.
  • The doors are permanently held open.
  • The door opening is 110cm (3ft 7in) wide.
  • Second set of doors View
    • There is a second set of doors.
    • The doors open away from you (push).
    • The doors are double width.
    • The doors are heavy.
    • The door opening is 114cm (3ft 9in) wide.

Outside Access (Rear Entrance)

  • This information is for the entrance located at the back of the building.
  • There is level access into the venue.
  • The main doors open towards you (pull).
  • The doors are single width.
  • The doors are heavy.
  • The door opening is 80cm (2ft 7in) wide.
  • Second set of doors View
    • There is a second set of doors.
    • The doors open towards you (pull).
    • The doors are single width.
    • The doors are heavy.
    • The door opening is 84cm (2ft 9in) wide.
  • Comments View
    • This entrance is for exclusive use of guests staying across in the Craigton room.
    • Rubber mats are available to make crossing door seals smoother if required.

Outside Access (Craigton Room Entrance)

  • This information is for the entrance located at the side of the building.
  • There is not level access into the venue.
  • The main doors open towards you (pull).
  • The doors are double width.
  • The doors are heavy.
  • The door opening is 170cm (5ft 7in) wide.

Level Change (Craigton Room Entrance)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located leading up to the entrance.
  • The ramp or slope is easy.
  • The ramp or slope is permanent.
  • There is a level landing at the top of the ramp.
  • There are not steps to access this area / service.

Reception

  • The reception desk is 2m (6ft 7in) from the main entrance.
  • There is level access to reception from the entrance.
  • The reception desk is low height.
  • Lighting levels are bright.

Inside Access

  • There is level access to the service.
  • There is not a hearing assistance system.
  • This venue does play background music.
  • Music is played in the bar and restaurant.
  • Motorised scooters are allowed in public parts of the venue.
  • Lighting levels are varied.

Eating and Drinking

  • The following information is for the restaurant/bar.
  • The bar does not serve food.
  • Full table service is available.
  • All tables are permanently fixed.
  • All chairs are permanently fixed.
  • No chairs have armrests.
  • The nearest table is approximately 11m (12yd 1in) from the main entrance.
  • The distance between the floor and the lowest table is 43cm (1ft 5in).
  • The distance between the floor and the highest table is 74cm (2ft 5in).
  • There is ample room for a wheelchair user to manoeuvre.
  • Menus are hand held only.
  • Menus are not available in Braille.
  • Menus are not available in large print.
  • Menus are not clearly written.
  • Menus are presented in contrasting colours.
  • The type of food served here is hot and cold snacks and meals.
  • Opening Times View
    • Monday 12:00 - 14:00.
    • Monday 19:00 - 21:00.
    • Tuesday 12:00 - 14:00.
    • Tuesday 19:00 - 21:00.
    • Wednesday 12:00 - 14:00.
    • Wednesday 19:00 - 21:00.
    • Thursday 12:00 - 14:00.
    • Thursday 19:00 - 21:00.
    • Friday 12:00 - 14:00.
    • Friday 19:00 - 21:00.
    • Saturday 12:00 - 14:00.
    • Saturday 19:00 - 21:00.
    • Sunday 12:00 - 14:00.
    • Sunday 19:00 - 21:00.

Room

  • General Information View
    • The Tourist Board rating is 4.
    • There are 16 rooms in total.
    • There are 0 standard ground floor rooms.
    • There are 15 standard rooms on other floors.
  • Accessible Rooms View
    • There are accessible ensuite facilities.
    • There is / are 1 room(s) which has / have accessible ensuite facilities.
    • There is / are 1 adjoining room(s) available for carers.
  • Location and Access View
    • The accessible room viewed is 3m (9ft 10in) from the rear entrance.
    • There is level access from an accessible entrance.
    • Some accessible rooms are located in a separate building from the main hotel.
    • There is level access leading to the accessible room in a separate building.
  • Accessible Room View
    • The room number or room name viewed was Craigton.
    • The width of the door is 170cm (5ft 7in).
    • The height of the bed is 54cm (1ft 9in).
    • The measurement between the bed base and floor is 39cm (1ft 3in).
    • Light switches are within 120cm from floor level.
    • There is a functional emergency alarm in the room.
    • It is a push button style alarm.
    • An adjoining room is available.
    • Assistance dogs are welcomed to stay with guests in accessible rooms.
  • Accessible Ensuite View
    • The width of the door to the ensuite is 80cm (2ft 7in) (2ft 7in).
    • The door opens outwards.
    • The door is heavy.
    • The door is locked by a twist lock.
    • The dimensions of the accessible ensuite are 280cm x 280cm (9ft 2in x 9ft 2in).
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 100cm (3ft 3in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • Wall mounted grab rails are available.
    • As you face the toilet, the wall mounted grab rails are on the left.
    • The toilet seat is 42cm (1ft 5in) above floor level.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm in height.
    • There is a sink.
    • The sink cannot be reached from seated on the toilet.
    • The height of the sink is 72cm (2ft 4in).
    • The tap type is lever.
    • There is a mixer tap for the sink.
    • There is a functional emergency alarm in the ensuite.
    • Disposal facilities are available.
    • There are mirrors.
    • Mirrors are not placed at a lower level or at an angle for ease of use.
  • Bath and Shower View
    • There is a bath.
    • The height of the side of the bath from floor level is 55cm (1ft 10in).
    • The tap type is lever.
    • There is a mixer tap.
    • There is not a shower over the bath.
    • The shower head height is fixed.
    • The shower control type is lever.
    • There are handrails available.
  • Wheel In Shower View
    • There is a wheel in shower.
    • The shower head is fixed.
    • The shower head height is 210cm (6ft 11in).
    • The shower control type is lever.
    • The shower seat is shower chair.
    • There are handrails available.
  • Signage, colour contrast and lighting in accessible rooms View
    • There is no additional signage on or near the hotel door.
    • The colour contrast between the external hotel room door and wall is good.
    • The colour contrast between the walls and floor is good.
    • The colour contrast between the internal hotel room door and wall is poor.
    • The colour contrast between the external ensuite door and wall is poor.
    • Lighting levels are adjustable.
  • Colour contrast and lighting in accessible ensuite View
    • The colour contrast between the internal ensuite door and wall is poor.
    • The colour contrast between the walls and floor in the ensuite is poor.
    • The colour contrast between the drop down rails and wall is good.
    • The colour contrast between the grab rails and wall is good.
    • Lighting levels are medium.
  • Auxiliary Aids - General View
    • Some hotel rooms have auxiliary aids for people with sensory impairments.
    • The available auxiliary aid(s) is(are) flashing alarms.
    • Flashing fire alarms are in rooms.
    • The hotel does not provide any other auxiliary aids for people with mobility impairments.
    • Assistance dogs are welcome to stay with guests in rooms.
    • The number of accessible rooms with baths is 1.
    • The number of accessible rooms with wheel in showers is 1.
  • Standard Rooms on Other Floors View
    • There are standard rooms on other floors.
    • The other floors cannot be accessed by lift.
    • There is not level access to standard rooms on other floors.
    • Adjoining rooms are not available.
  • Comments View
    • The accessible room living room area can be transformed into an adjoining room.
    • The dropdown rail here is portable and fitted when the room requires.

Other Floors

  • Steps View
    • The floors which are accessible by stairs are G-1-2.
    • There are 15+ steps between floors.
    • The steps are not clearly marked.
    • The steps are medium.
    • The steps do have handrails.
    • The steps have a handrail on the right going up.
    • There is a landing.
    • The lighting level is medium.
  • Other View
    • The services on the floors which are not accessible are standard rooms.

Other Floors (Turret Rooms)

  • Steps View
    • The floors which are accessible by stairs are 1-2.
    • There are 15+ steps between floors.
    • The steps do have handrails.
    • The steps have a handrail on the left going up.
    • There is a landing.
  • Other View
    • The services on the floors which are not accessible are further rooms.

Accessible Toilet

  • There are accessible toilets within this venue designated for public use.
  • Location and Access View
    • The toilet is for the sole use of disabled people.
    • There is no additional signage on or near the toilet door.
    • The accessible toilet is 14m (15yd) from the main entrance.
    • The accessible toilet is located through to the right of the building on the left of the corridor.
    • There is level access to the accessible toilet.
  • Features and Dimensions View
    • This is a unisex toilet.
    • A key is not required for the accessible toilet.
    • The door opens inwards.
    • The door is locked by a sliding bolt.
    • The width of the accessible toilet door is 84cm (2ft 9in).
    • The door is heavy.
    • The dimensions of the accessible toilet are 210cm x 130cm (6ft 11in x 4ft 3in).
    • Floor manoeuvring space is clear in the accessible toilet.
    • There is not a lateral transfer space.
    • The tap type is twist/turn.
    • There is not a mixer tap.
    • There is not a functional emergency alarm available.
    • No emergency alarm fitted in the cubicle.
    • Disposal facilities are not available in the cubicle.
    • There is not a coat hook.
  • Position of Fixtures View
    • Wall mounted rails are available.
    • As you face the toilet the wall mounted grab rails are on both sides.
    • There is a shelf within the accessible toilet.
    • The shelf is not higher than 100cm (3ft 3in).
    • There are mirrors in the accessible toilet.
    • Mirrors are placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 44cm (1ft 5in).
    • There is not a hand dryer.
    • There is not a towel dispenser.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a sink.
    • The sink cannot be reached from seated on the toilet.
    • The sink is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is good.
    • The contrast between the internal door and wall is poor.
    • The contrast between the grab rails and wall is good.
    • The contrast between the walls and floor is fair.
    • Lighting levels are low.

Standard Toilet(s)

Additional Info

  • Staff do not receive disability awareness / equality training.
  • Documents are not available in Braille.
  • Documents are not available in large print.
  • A bowl of water can be provided for an assistance dog.
  • An assistance dog toilet area can be provided onsite.
  • The assistance dog toilet area is located anywhere around the venue.
  • A member of staff trained in BSL skills is not normally on duty.
  • This service cannot be requested.