You are on Location. Skip to the next section.

Location

• The venue is situated outside the centre of the village.
• This venue is situated in Bunchcrew.
• There is not a bus stop within 150m (164yds) of the venue.
• The nearest mainline station is Inverness.

You are on Covid-19 Information. Skip to the next section.

Covid-19 Information

• There are separate doors for entering and exiting.
• There is not a member of staff available at the entrance.
• There is hand sanitiser available at the entrance.
• The hand sanitisers are wall mounted.
• There is a limited number of people allowed inside.
• There is not a one-way system throughout.
• The one-way system is not clearly marked/signed.
• There is not clear signage inside to help with social distancing.
• There are protective clear screens located at tills/counters.
• Customer toilets are available.
• For more information on the 'We're Good to Go' Industry Standard please click here.

You are on Opening Times. Skip to the next section.

Opening Times

• The venue is open 24hrs.

You are on Parking. Skip to the next section.

Parking

• The venue does have its own car park.

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• Venue Car Park View
  • Parking is free for all users.
  • The car park is at the side of the venue.
  • The car park type is open air/surface.
  • Parking spaces for Blue Badge holders do not need to be booked in advance.
  • There are 2 designated parking bay(s) within the car park.
  • The dimensions of the designated parking bay(s) are 350cm x 500cm (11ft 6in x 16ft 5in).
  • The nearest designated bay is 2m (6ft 7in) from the accessible room entrance.
  • The furthest designated bay is 8m (26ft 3in) from the main entrance.
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is / are uneven surfaces.
  • The car park surface is loose chippings.
  • The patron does not have to cross a road.
  • The car park does not have a height restriction barrier.
• Drop-off Point View
  • There is not a designated drop off point.
• Comments View
  • One of the designated spaces is beside the adapted room, on monoblock paving.
  • The other space is to the right of the main entrance, with rubber mats are available to overcome the loose chippings.

You are on Outside Access (Main Entrance). Skip to the next section.

Outside Access (Main Entrance)

• This information is for the entrance located at the front of the building.
• There is level access into the venue.
• The bell is not in a suitable position to allow wheelchair users to gain access.
• The main doors open away from you (push).
• The doors are double width.
• The doors are permanently held open.
• The door opening is 110cm (3ft 7in) wide.

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• Second set of doors View
  • There is a second set of doors.
  • The doors open away from you (push).
  • The doors are double width.
  • The doors are heavy.
  • The door opening is 114cm (3ft 9in) wide.

You are on Outside Access (Rear Entrance). Skip to the next section.

Outside Access (Rear Entrance)

• This information is for the entrance located at the back of the building.
• There is level access into the venue.
• The main doors open towards you (pull).
• The doors are single width.
• The doors are heavy.
• The door opening is 80cm (2ft 7in) wide.

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• Second set of doors View
  • There is a second set of doors.
  • The doors open towards you (pull).
  • The doors are single width.
  • The doors are heavy.
  • The door opening is 84cm (2ft 9in) wide.
• Comments View
  • This entrance is for exclusive use of guests staying across in the Craigton room.
  • Rubber mats are available to make crossing door seals smoother if required.

You are on Outside Access (Craigton Room Entrance). Skip to the next section.

Outside Access (Craigton Room Entrance)

• This information is for the entrance located at the side of the building.
• There is not level access into the venue.
• The main doors open towards you (pull).
• The doors are double width.
• The doors are heavy.
• The door opening is 170cm (5ft 7in) wide.

You are on Level Change (Craigton Room Entrance). Skip to the next section.

Level Change (Craigton Room Entrance)

• There is a ramp or slope to access this service.
• The ramp or slope is located leading up to the entrance.
• The ramp or slope is easy.
• The ramp or slope is permanent.
• There is a level landing at the top of the ramp.
• There are not steps to access this area / service.

You are on Reception. Skip to the next section.

Reception

• The reception desk is 2m (6ft 7in) from the main entrance.
• There is level access to reception from the entrance.
• The reception desk is low height.
• Lighting levels are bright.

You are on Inside Access. Skip to the next section.

Inside Access

• There is level access to the service.
• There is not a hearing assistance system.
• This venue does play background music.
• Music is played in the bar and restaurant.
• Motorised scooters are allowed in public parts of the venue.
• Lighting levels are varied.

You are on Eating and Drinking. Skip to the next section.

Eating and Drinking

• The following information is for the restaurant/bar.
• The bar does not serve food.
• Full table service is available.
• All tables are permanently fixed.
• All chairs are permanently fixed.
• No chairs have armrests.
• The nearest table is approximately 11m (12yd 1in) from the main entrance.
• The distance between the floor and the lowest table is 43cm (1ft 5in).
• The distance between the floor and the highest table is 74cm (2ft 5in).
• There is ample room for a wheelchair user to manoeuvre.
• Menus are hand held only.
• Menus are not available in Braille.
• Menus are not available in large print.
• Menus are not clearly written.
• Menus are presented in contrasting colours.
• The type of food served here is hot and cold snacks and meals.

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• Opening Times View
  • Monday 12:00 - 14:00.
  • Monday 19:00 - 21:00.
  • Tuesday 12:00 - 14:00.
  • Tuesday 19:00 - 21:00.
  • Wednesday 12:00 - 14:00.
  • Wednesday 19:00 - 21:00.
  • Thursday 12:00 - 14:00.
  • Thursday 19:00 - 21:00.
  • Friday 12:00 - 14:00.
  • Friday 19:00 - 21:00.
  • Saturday 12:00 - 14:00.
  • Saturday 19:00 - 21:00.
  • Sunday 12:00 - 14:00.
  • Sunday 19:00 - 21:00.

You are on Room. Skip to the next section.

Room

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• General Information View
  • The Tourist Board rating is 4.
  • There are 16 rooms in total.
  • There are 0 standard ground floor rooms.
  • There are 15 standard rooms on other floors.
• Accessible Rooms View
  • There are accessible ensuite facilities.
  • There is / are 1 room(s) which has / have accessible ensuite facilities.
  • There is / are 1 adjoining room(s) available for carers.
• Location and Access View
  • The accessible room viewed is 3m (9ft 10in) from the rear entrance.
  • There is level access from an accessible entrance.
  • Some accessible rooms are located in a separate building from the main hotel.
  • There is level access leading to the accessible room in a separate building.
• Accessible Room View
  • The room number or room name viewed was Craigton.
  • The width of the door is 170cm (5ft 7in).
  • The height of the bed is 54cm (1ft 9in).
  • The measurement between the bed base and floor is 39cm (1ft 3in).
  • Light switches are within 120cm from floor level.
  • There is a functional emergency alarm in the room.
  • It is a push button style alarm.
  • An adjoining room is available.
  • Assistance dogs are welcomed to stay with guests in accessible rooms.
• Accessible Ensuite View
  • The width of the door to the ensuite is 80cm (2ft 7in) (2ft 7in).
  • The door opens outwards.
  • The door is heavy.
  • The door is locked by a twist lock.
  • The dimensions of the accessible ensuite are 280cm x 280cm (9ft 2in x 9ft 2in).
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 100cm (3ft 3in).
  • There is a dropdown rail on the transfer side.
  • There is a flush on the transfer side.
  • Wall mounted grab rails are available.
  • As you face the toilet, the wall mounted grab rails are on the left.
  • The toilet seat is 42cm (1ft 5in) above floor level.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm in height.
  • There is a sink.
  • The sink cannot be reached from seated on the toilet.
  • The height of the sink is 72cm (2ft 4in).
  • The tap type is lever.
  • There is a mixer tap for the sink.
  • There is a functional emergency alarm in the ensuite.
  • Disposal facilities are available.
  • There are mirrors.
  • Mirrors are not placed at a lower level or at an angle for ease of use.
• Bath and Shower View
  • There is a bath.
  • The height of the side of the bath from floor level is 55cm (1ft 10in).
  • The tap type is lever.
  • There is a mixer tap.
  • There is not a shower over the bath.
  • The shower head height is fixed.
  • The shower control type is lever.
  • There are handrails available.
• Wheel In Shower View
  • There is a wheel in shower.
  • The shower head is fixed.
  • The shower head height is 210cm (6ft 11in).
  • The shower control type is lever.
  • The shower seat is shower chair.
  • There are handrails available.
• Signage, colour contrast and lighting in accessible rooms View
  • There is no additional signage on or near the hotel door.
  • The colour contrast between the external hotel room door and wall is good.
  • The colour contrast between the walls and floor is good.
  • The colour contrast between the internal hotel room door and wall is poor.
  • The colour contrast between the external ensuite door and wall is poor.
  • Lighting levels are adjustable.
• Colour contrast and lighting in accessible ensuite View
  • The colour contrast between the internal ensuite door and wall is poor.
  • The colour contrast between the walls and floor in the ensuite is poor.
  • The colour contrast between the drop down rails and wall is good.
  • The colour contrast between the grab rails and wall is good.
  • Lighting levels are medium.
• Auxiliary Aids - General View
  • Some hotel rooms have auxiliary aids for people with sensory impairments.
  • The available auxiliary aid(s) is(are) flashing alarms.
  • Flashing fire alarms are in rooms.
  • The hotel does not provide any other auxiliary aids for people with mobility impairments.
  • Assistance dogs are welcome to stay with guests in rooms.
  • The number of accessible rooms with baths is 1.
  • The number of accessible rooms with wheel in showers is 1.
• Standard Rooms on Other Floors View
  • There are standard rooms on other floors.
  • The other floors cannot be accessed by lift.
  • There is not level access to standard rooms on other floors.
  • Adjoining rooms are not available.
• Comments View
  • The accessible room living room area can be transformed into an adjoining room.
  • The dropdown rail here is portable and fitted when the room requires.

You are on Other Floors. Skip to the next section.

Other Floors

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• Steps View
  • The floors which are accessible by stairs are G-1-2.
  • There are 15+ steps between floors.
  • The steps are not clearly marked.
  • The steps are medium.
  • The steps do have handrails.
  • The steps have a handrail on the right going up.
  • There is a landing.
  • The lighting level is medium.
• Other View
  • The services on the floors which are not accessible are standard rooms.

You are on Other Floors (Turret Rooms). Skip to the next section.

Other Floors (Turret Rooms)

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• Steps View
  • The floors which are accessible by stairs are 1-2.
  • There are 15+ steps between floors.
  • The steps do have handrails.
  • The steps have a handrail on the left going up.
  • There is a landing.
• Other View
  • The services on the floors which are not accessible are further rooms.

You are on Accessible Toilet. Skip to the next section.

Accessible Toilet

• There are accessible toilets within this venue designated for public use.

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• Location and Access View
  • The toilet is for the sole use of disabled people.
  • There is no additional signage on or near the toilet door.
  • The accessible toilet is 14m (15yd) from the main entrance.
  • The accessible toilet is located through to the right of the building on the left of the corridor.
  • There is level access to the accessible toilet.
• Features and Dimensions View
  • This is a unisex toilet.
  • A key is not required for the accessible toilet.
  • The door opens inwards.
  • The door is locked by a sliding bolt.
  • The width of the accessible toilet door is 84cm (2ft 9in).
  • The door is heavy.
  • The dimensions of the accessible toilet are 210cm x 130cm (6ft 11in x 4ft 3in).
  • Floor manoeuvring space is clear in the accessible toilet.
  • There is not a lateral transfer space.
  • The tap type is twist/turn.
  • There is not a mixer tap.
  • There is not a functional emergency alarm available.
  • No emergency alarm fitted in the cubicle.
  • Disposal facilities are not available in the cubicle.
  • There is not a coat hook.
• Position of Fixtures View
  • Wall mounted rails are available.
  • As you face the toilet the wall mounted grab rails are on both sides.
  • There is a shelf within the accessible toilet.
  • The shelf is not higher than 100cm (3ft 3in).
  • There are mirrors in the accessible toilet.
  • Mirrors are placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 44cm (1ft 5in).
  • There is not a hand dryer.
  • There is not a towel dispenser.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a sink.
  • The sink cannot be reached from seated on the toilet.
  • The sink is not placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is good.
  • The contrast between the internal door and wall is poor.
  • The contrast between the grab rails and wall is good.
  • The contrast between the walls and floor is fair.
  • Lighting levels are low.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

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• Availability and Location of Standard Toilets View
  • Standard toilets are available.
• Access to Standard Female and Male Toilet(s) View
  • The female and male toilets are located through to the left of the building.
  • The female and male toilets are 17m (19yd) from the main entrance.
  • Inside the venue, there is level access to the female and male toilet.
  • Lighting levels are low.

You are on Additional Info. Skip to the next section.

Additional Info

• Staff do not receive disability awareness / equality training.
• Documents are not available in Braille.
• Documents are not available in large print.
• A bowl of water can be provided for an assistance dog.
• An assistance dog toilet area can be provided onsite.
• The assistance dog toilet area is located anywhere around the venue.
• A member of staff trained in BSL skills is not normally on duty.
• This service cannot be requested.