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Howdens

A96 Road, Stoneyfield Business Park, Inverness, IV2 7PA

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Access Guide

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Location

  • The venue is situated outside the centre of the city.
  • This venue is situated in Inverness.
  • The nearest mainline station is Inverness.

Opening Times

  • Monday 09:00 - 18:00.
  • Tuesday 09:00 - 18:00.
  • Wednesday 09:00 - 18:00.
  • Thursday 09:00 - 19:30.
  • Friday 09:30 - 18:00.
  • Saturday 09:00 - 18:00.
  • Sunday 10:00 - 18:00.

Outside Access (Main Entrance)

  • This information is for the entrance located at the front of the venue.
  • There is level access into the venue.
  • The main doors open automatically.
  • The doors are double width.
  • The doors are heavy.
  • The door opening is 152cm (4ft 12in) wide.
  • Second set of doors View
    • There is a second set of doors.
    • The doors open automatically.
    • The doors are double width.
    • The doors are heavy.
    • The door opening is 160cm (5ft 3in) wide.

Inside Access

  • There is level access to the service.
  • There is not a hearing assistance system.
  • This venue does play background music/noise.
  • The lighting levels are bright.

Restaurant Bar Internal

  • The following information is for the cafe.
  • Full table service is not available.
  • Food or drinks are ordered from the counter.
  • Food or drinks can be brought to the table.
  • There is not a lowered section at the service counter.
  • Some tables are permanently fixed.
  • No chairs are permanently fixed.
  • Some chairs have armrests.
  • The nearest table is 51m (55yd 2ft) from the main entrance.
  • The distance between the floor and the lowest table is 45cm (1ft 6in).
  • The distance between the floor and the highest table is 75cm (2ft 6in).
  • Menus are hand held and wall.
  • Menus are not available in Braille.
  • Menus are not available in large print.
  • Picture menus are not available.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • The type of food served here is breakfasts, sandwiches and snacks.

Accessible Toilet

  • There are accessible toilets within this venue designated for public use.
  • Location and Access View
    • The toilet is not for the sole use of disabled people.
    • There is pictorial signage on or near the toilet door.
    • The accessible toilet is 42m (46yd) from the main entrance.
    • The accessible toilet is located to the right of the venue in the cafe.
    • There is level access to the accessible toilet.
  • Features and Dimensions View
    • This is a unisex toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a twist lock.
    • The width of the accessible toilet door is 100cm (3ft 3in).
    • The door is heavy.
    • Floor manoeuvring space is clear in the accessible toilet.
    • The dimensions of the accessible toilet are 172cm x 285cm (5ft 8in x 9ft 4in).
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 116cm (3ft 10in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is twist/turn.
    • There is a mixer tap.
    • There is not a functional emergency alarm available.
    • It is tied up and out of reach (higher than 10cm (0ft 4in) from floor).
    • Disposal facilities are available in the cubicle.
    • There is a coat hook.
    • The coat hook is not within 120cm (3ft 11in) from floor level.
  • Position of Fixtures View
    • Wall mounted rails are available.
    • As you face the toilet the wall mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There are mirrors in the accessible toilet.
    • Mirrors are not placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 50cm (1ft 8in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is placed higher than 100cm (3ft 3in).
    • The hand dryer is 113cm (3ft 8in) high.
    • There is a towel dispenser.
    • The towel dispenser cannot be reached from seated on the toilet.
    • The towel dispenser is placed higher than 100cm (3ft 3in).
    • The towel dispenser is 114cm (3ft 9in) high.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is placed higher than 100cm (3ft 3in).
    • The toilet roll holder is 104cm (3ft 5in) high.
    • There is a sink.
    • The sink cannot be reached from seated on the toilet.
    • The sink is placed higher than 74cm (2ft 5in).
    • The sink is 78cm (2ft 7in) high.
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is good.
    • The contrast between the internal door and wall is good.
    • The contrast between the grab rails and wall is poor.
    • The contrast between the drop down rails and wall is poor.
    • The contrast between the walls and floor is good.
    • Lighting levels are bright.
  • Comments View
    • Baby change facilities are located within the venue.
    • The baby change facilities are located within the accessible toilet.
    • The height of the baby change table once extended is 93cm (3ft ).
    • Inside the venue, there is level access to the baby change facility.

Standard Toilet(s)

Additional Info

  • Staff do not receive disability awareness / equality training.
  • A bowl of water can be provided for an assistance dog.
  • An assistance dog toilet area can be provided onsite.
  • The assistance dog toilet area is located to the rear of the venue by plant area.
  • A member of staff trained in BSL skills is not normally on duty.
  • Comments View
    • The venue has 3 wheel-chairs available to borrow, free of charge.