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Jacobite Cruises - Dochgarroch Lock

Dochgarroch Lock, Dochgarroch, Inverness, IV3 8JG

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Access Guide

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Introduction

  • Comments View
    • Dochgarroch Lock is the most accessible boarding location for the cruises.
    • Clansman Harbour is not accessible for wheelchair users and is not recommended for those who have a walking disability.

Opening Times

  • The venue has seasonal opening times.

COVID-19 Information

  • The information in this section was taken in October 2020.
  • There is a member of staff available at the entrance.
  • There is hand sanitiser available at the entrance.
  • The hand sanitisers are hand held.
  • There is a limited number of people allowed inside.
  • There is not a one-way system throughout.
  • There is clear signage inside to help with social distancing.
  • There are protective clear screens located at tills/counters.
  • Toilets are available.
  • The venue is certified with the 'We’re Good To Go’ COVID-19 industry standard.
  • For more information on the 'We're Good to Go' Industry Standard please click here.
  • For more information about the measures in place for Covid-19 please click here (new tab) .

Location

  • There is a bus stop within 150m (164yds) of the venue.
  • The nearest National Rail station is Inverness.
  • Comments View
    • Dochgarroch Lock is located 5 miles south of Inverness on the A82.

Parking

  • The venue does have its own car park.
  • Parking is free for all users.
  • Venue Car Park View
    • The car park is located to the side of the An Talla café, shop and booking office.
    • The car park type is open air/surface.
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
    • There is/are 2 Blue Badge parking bay(s) within the car park.
    • The dimensions of the Blue Badge parking bay(s) are 350cm x 650cm (11ft 6in x 21ft 4in).
    • The nearest Blue Badge bay is 25m (27yd 1ft) from the ticket office in An Talla.
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is/are loose chippings.
    • The car park surface is tarmac.
    • There is a road to cross between the car park and the entrance.
    • The road is generally quiet.
    • The car park does not have a height restriction barrier.
  • On Street Parking and Drop-off Details. View
    • There is a designated drop off point.
    • The drop off point is located at the quayside, 10m from the gangway.
  • Comments View
    • The gangway is 60m from the ticket office.
    • There is short term, 30 minute, parking permitted by the quayside to allow for drop off.

Outside Access (Quayside)

  • This information is for the entrance located at the canal side.
  • There is level access into the venue.
  • There are no doors at this entrance.
  • Comments View
    • There are 2 boats which leave from this harbour, The Jacobite Maverick and The Jacobite Rebel.
    • The Jacobite Maverick has an accessible toilet whereas The Jacobite Rebel does not.
    • The gangway on to the boats is height adjustable to allow for wheelchair access.

Accessible Toilet

  • Accessible toilet facilities are not available.
  • Comments View
    • There are accessible toilet facilities in An Talla, the booking office, café and shop building
    • Accessible toilet facilities are available on the Jacobite Maverick boat.

Standard Toilet(s)

Additional Info

  • Staff do receive disability awareness / equality training.
  • Documents are not available in Braille.
  • Documents can be requested in large print.
  • A bowl of water can be provided for an assistance dog.
  • A member of staff trained in BSL skills is not normally on duty.