Skip to main content

Jacobite Cruises - Jacobite Maverick

Dochgarroch Lock, Inverness, IV3 8JG

View Accessibility Symbols

Accessibility Symbols

For more information about what these symbols mean, view our Accessibility Symbols Guide.

Close this popup window.

Access Guide

Show Easy Read

Introduction

  • There are 8 cruises along Loch Ness departing at 3 different locations. The tours with wheelchair accessibility (with assistance) are the Reflection and Contemplation tours. The 8 cruises are as follows: Contemplation is a 2 hours round trip starting from Dochgarroch to Urquhart Castle. Inspiration is a 1 hour round trip from Clansman Harbour to Urquhart Castle. Freedom is a 2 hour round trip from Clansman Harbour to Urquhart Castle with a visit to Urquhart Castle. Reflection is a 3 hour round trip from Tomnahurich Bridge to Urquhart Castle and is recommended for wheelchair users. Discovery is a 3 hour coach and cruise tour of Loch Ness. Sensation is a 3.5 hour coach and cruise calling at Loch Ness Exhibition Centre and Urquhart Castle starting from Clansman Harbour. Passion is a 6.5 hours coach and cruise trip calling at Loch Ness Exhibition Centre, Urquhart Castle and Corrimony Cairn. Temptation is a 2.5 hours coach and cruise trip starting at Clansman Harbour calling at Urquhart Castle. The departing point is at Clansman Harbour.
  • Jacobite Cruises - Dochgarroch Lock link (new tab) - click here.
  • Jacobite Cruises - Clansman Harbour link (new tab) - click here.
  • Jacobite Cruises - Jacobite Queen link (new tab) - click here.
  • Jacobite Cruises - Jacobite Warrior link (new tab) - click here.

Opening Times

  • The venue has seasonal opening times and please contact the venue for details of opening times.

COVID-19 Information

  • The information in this section was taken in October 2020.
  • The number and times of cruises will vary according to bookings.
  • There is a member of staff available at the entrance.
  • There is hand sanitiser available at the entrance.
  • The hand sanitisers are hand held.
  • There is a limited number of people allowed inside.
  • There is not a one-way system throughout.
  • There is clear signage inside to help with social distancing.
  • There are protective clear screens located at tills/counters.
  • Toilets are available.
  • The venue is certified with the 'We’re Good To Go’ COVID-19 industry standard.
  • For more information on the 'We're Good to Go' Industry Standard please click here.
  • For more information about the measures in place for Covid-19 please click here (new tab) .

Getting Here

Parking

  • The venue does have its own car park.
  • Parking is free for all users.
  • Venue Car Park View
    • The car park is located to the side of the An Talla café, shop and booking office.
    • The car park type is open air/surface.
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
    • There is/are 2 Blue Badge parking bay(s) within the car park.
    • The dimensions of the Blue Badge parking bay(s) are 350cm x 650cm (11ft 6in x 21ft 4in).
    • The nearest Blue Badge bay is 25m (27yd 1ft) from the ticket office in An Talla.
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is/are loose chippings.
    • The car park surface is tarmac.
    • There is a road to cross between the car park and the entrance.
    • The road is generally quiet.
    • The car park does not have a height restriction barrier.
  • On Street Parking and Drop-off Details. View
    • There is a designated drop off point.
    • The drop off point is located at the quayside, 10m from the gangway.
  • Comments View
    • The gangway is 60m from the ticket office.
    • There is short term, 30 minute, parking permitted by the quayside to allow for drop off.

Outside Access (Main entrance)

  • Entrance View
    • This information is for the entrance located on the starboard (right) side of the boat.
    • There is ramped/sloped access at this entrance.
    • The main door(s) open(s) away from you (push).
    • The door(s) is/are single width.
    • The door(s) is/are permanently held open.
    • The width of the door opening is 102cm.
    • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
  • Ramp/Slope View
    • The ramp/slope is located in front of the access.
    • The gradient of the ramp/slope is slight.
    • The ramp/slope is permanent.
    • There is a/are handrail(s) at the ramp.
    • The handrail(s) is/are on both sides.
    • The width of the ramp/slope is 126cm (4ft 2in).
  • Comments View
    • The gangway is height adjustable to make the ramp as level as possible depending on the water level.
    • There is a similar entrance on the port (left) side of the boat that may be used depending on where the boat is moored.

Entrance (Cabin Entrance)

  • This information is for the entrance located at the rear of the boat on the lower deck on the starboard side.
  • Entrance View
    • There is ramped/sloped access at this entrance.
    • The main door(s) open(s) towards you (pull).
    • The door(s) is/are single width.
    • The door(s) may be difficult to open.
    • The width of the door opening is 86cm.
    • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
  • Ramp/Slope View
    • The ramp/slope is located to each side of the door.
    • The gradient of the ramp/slope is slight.
    • The ramp/slope is permanent.
    • There is not a level landing at the top of the ramp/slope.
    • The width of the ramp/slope is 90cm (2ft 11in).
    • The lighting levels at the ramp/slope are moderate to good.
  • Comments View
    • The ramp overcomes the threshold of the door.
    • There is a second similar door on the port side of the boat.

Inside Access

  • There is level access to the service(s).
  • There is not a hearing assistance system.
  • Motorised scooters are not allowed in public parts of the venue.
  • The lighting levels are moderate to good.
  • Comments View
    • There is an audio description of the loch.
    • There is no lift to the upper deck.
    • There is bench seating through with a wheelchair space adjacent to the cabin entrance.

Eating and Drinking

  • The following information is for the café/bar.
  • The café/bar is located in the cabin.
  • The bar does serve food.
  • Full table service is not available.
  • Food or drinks are ordered from the service counter.
  • Food or drinks can be brought to the table.
  • There is not a lowered section at the counter.
  • All tables are permanently fixed.
  • Some chairs are permanently fixed.
  • No chairs have armrests.
  • The nearest table is approximately 7m (7yd 1ft) from the main entrance.
  • The standard height for tables is 73cm.
  • There is ample room for a wheelchair user to manoeuvre.
  • Plastic / takeaway cups are available.
  • Drinking straws are not available.
  • Children are welcomed in the bar area.
  • The type of food served here is snacks.

Other Floors

  • Steps View
    • The floors which are accessible by stairs are Lower Deck, Upper Deck.
    • There are 12 steps between floors.
    • The steps are clearly marked.
    • The steps are deep (18cm+).
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • There is not a landing.
  • Other View
    • The area(s)/service(s) on the floors which are not accessible is/are upper deck seating.

Accessible Toilet

  • Accessible toilet facilities are available.
  • Location and Access View
    • There is written text signage on or near the toilet door.
    • This accessible toilet is approximately 12m (13yd 4in) from the cabin entrance.
    • This accessible toilet is located at the rear of the cabin.
    • There is level access to this accessible toilet.
  • Features and Dimensions View
    • This is a shared toilet.
    • A key is required for the accessible toilet.
    • The key is not a radar key.
    • The key can be obtained from a member of the crew.
    • The door opens outwards.
    • The door is locked by a twist lock.
    • The width of the accessible toilet door is 88cm (2ft 11in).
    • The door is easy to open.
    • The dimensions of the accessible toilet are 156cm x 135cm (5ft 1in x 4ft 5in).
    • There is not sufficient turning space in the cubicle for a wheelchair user.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 80cm (2ft 7in).
    • There is no dropdown rail for the toilet.
    • There is a flush, however it is not on the transfer side.
    • The tap type is sensor.
    • There is a mixer tap.
    • There is not an emergency alarm.
    • Disposal facilities are available in the cubicle.
    • There is a/are general domestic waste disposal units.
    • There is not a/are not coat hook(s).
  • Position of Fixtures View
    • Wall mounted grab rails are available for the toilet.
    • As you face the toilet the wall-mounted grab rails are on the left.
    • There is a shelf within the accessible toilet.
    • The shelf is not higher than 95cm (3ft 1in).
    • There is a mirror.
    • Mirrors are not placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 42cm (1ft 5in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • There is not a towel dispenser.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is placed higher than 74cm (2ft 5in).
    • The height of the wash basin is 88cm (2ft 11in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is poor.
    • The contrast between the internal door and wall is good.
    • The contrast between the wall-mounted grab rail(s) and wall is good.
    • The contrast between the walls and floor is good.
    • The lighting levels are moderate to good.
  • Baby Change Facilities View
    • Baby change facilities are located within the venue.
    • Baby change facilities are located in the accessible toilet facility.
    • The height of the baby change table once extended is 81cm (2ft 8in).
  • Comments View
    • The air dryer is incorporated into the taps.
    • The wash basin restricts the transfer space.

Standard Toilet(s)

Additional Info

  • Documents are not available in Braille.
  • Documents are not available in large print.
  • A bowl of water can be provided for an assistance dog.
  • A member of staff trained in BSL skills is not normally on duty.