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Finsbury Park Station

Station Place, Seven Sisters Road, Islington, London, N4 2DH

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Access Guide

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Introduction

  • Services / facilities within the building include National Rail Great Northern and Thameslink services, and London Underground Piccadilly and Victoria line services.
  • Services / facilities within the grounds include Station Place bus stops and refreshments kiosk/newsstand.
  • There are also refreshment kiosks on National Rail platforms 1/2 and 7/8, and an indoor waiting room on platform 7/8.
  • For information about London Underground services from Finsbury Park Station, click here (opens in a new tab). For information about the 'TfL Go' smart phone app, which includes step-free route planning, click here (opens in a new tab).

Location

  • There is a bus stop within 150m (164yds) of the venue.
  • The nearest National Rail station is otherwise Drayton Park.
  • The nearest underground station is otherwise Arsenal.
  • Comments View
    • Finsbury Park Station is accessed off Seven Sisters Road, Station Place for National Rail and London Underground, and the pedestrianised City North Place off Goodwin Street/Wells Terrace or Seven Sisters Road for the Underground only.
    • There is not step-free access to the Underground from the Station Place or Seven Sisters Road entrances.

Parking

  • The venue does not have its own car park.

Counter (National Rail Tickets)

  • There is level access to the counter from the entrance.
  • There is not a bell to attract attention.
  • There is sufficient space to write or sign documents on the counter.
  • The height of the counter is 98cm (3ft 3in).
  • There is a lowered section.
  • The height of the lowered section of the counter is 76cm.
  • There is a hearing assistance system.
  • The type of system is a fixed loop.
  • The hearing assistance system is signed.
  • Staff are trained to use the system.
  • The hearing assistance system was tested by an AccessAble surveyor.
  • The hearing assistance system was tested on 12/02/2024.
  • The hearing assistance system was working at the time of testing.
  • Comments View
    • The ticket counter is located outside on Station Place, 7m to the left of the National Rail Station Place entrance.
    • There are also ticket purchase machines to the left of the counter.
    • The screen controls are within 100cm - 130cm from the floor.
    • The payment controls are within 75cm - 135cm from the floor.

Opening Times (National Rail Tickets)

  • Monday 06:15 - 21:30.
  • Tuesday 06:15 - 21:30.
  • Wednesday 06:15 - 21:30.
  • Thursday 06:15 - 21:30.
  • Friday 06:15 - 21:30.
  • Saturday 06:15 - 21:30.
  • Sunday 06:45 - 21:00.

Outside Access (Station Place for National Rail)

  • Entrance View
    • This information is for the entrance located off Station Place, Seven Sisters Road.
    • There is step-free access at this entrance.
    • There are no doors at this entrance.
    • The width of the door opening is 600cm.
  • Comments View
    • There are ticket barriers directly after this entrance.
    • There is step-free access via lift along the National Rail lower subway to National Rail and Underground platforms from this entrance.
    • There is also stepped access to National Rail and Underground platforms via the National rail upper subway via the National rail lower subway from this entrance.
    • There is level access along the National Rail lower subway to the City North Place Underground entrance from this entrance.

Outside Access (City North Place for London Underground)

  • Entrance View
    • This information is for the entrance located at the corner of City North Place pedestrianised area.
    • There is step-free access at this entrance.
    • There are no doors at this entrance.
    • The width of the door opening is 700cm.
  • Comments View
    • There is step-free access via lift along the National Rail lower subway to Underground and National Rail platforms from this entrance.
    • There is level access along the National Rail lower subway to the Station Place National Rail entrance from this entrance.
    • There is also stepped access to Underground and National Rail platforms via the National rail upper subway via the National rail lower subway from this entrance.
    • There is further stepped access to Underground platforms and the Station Place and Seven Sisters Road Underground entrances via the Underground passageway from this entrance.

Counter (Underground Assistance Kiosk)

  • The counter is 9m (9yd 2ft) from the entrance.
  • There is level access to the counter from the entrance.
  • There is not sufficient space to write or sign documents on the counter.
  • The height of the counter is 100cm (3ft 3in).
  • There is not a lowered section.
  • There is not a hearing assistance system.
  • Lighting levels are moderate to good.
  • Comments View
    • There are similar kiosks ahead of the Station Place Underground and National Rail entrances.

Outside Access (Station Place for London Underground)

  • Entrance View
    • This information is for the entrance located off Station Place, Seven Sisters Road.
    • There is ramped/sloped access at this entrance.
    • There are no doors at this entrance.
    • The width of the door opening is 600cm.
  • Ramp/Slope View
    • The ramp/slope is located straight ahead after the barriers, along the Underground passageway.
    • The gradient of the ramp/slope is steep.
    • The ramp/slope is permanent.
    • There is a level landing at the top of the ramp/slope.
    • There is a/are handrail(s) at the ramp.
    • The handrail(s) is/are in the centre.
    • The lighting levels at the ramp/slope are moderate to good.
  • Comments View
    • There is step-free access to the Seven Sisters Road Underground entrance along the Underground passageway from this entrance.
    • There is stepped access to the City North Place Underground entrance along the Underground passageway from this entrance.
    • There is not step-free access to Underground platforms from this entrance.

Outside Access (Seven Sisters Road for London Underground)

  • Entrance View
    • This information is for the entrance located to the side of the station, off Seven Hills Road.
    • There is ramped/sloped access at this entrance.
    • There are no doors at this entrance.
    • The width of the door opening is 171cm.
  • Ramp/Slope View
    • The ramp/slope is located in front of the entrance.
    • The gradient of the ramp/slope is slight.
    • The ramp/slope is permanent.
    • There is a level landing at the top of the ramp/slope.
    • There is not a/are not handrail(s) at the ramp.
  • Comments View
    • There is step-free access to the Station Place Underground entrance along the Underground passageway from this entrance.
    • There is stepped access to the City North Place Underground entrance along the Underground passageway from this entrance.
    • There is not step-free access to Underground platforms from this entrance.
    • This entrance was temporarily closed at the time of survey (February 2024).

Inside Access (National Rail)

  • There is level access to the service(s).
  • There is a hearing assistance system.
  • The system is a fixed loop.
  • Staff are not trained to use the system.
  • The hearing assistance system was tested by an AccessAble surveyor.
  • The hearing assistance system was tested on 12/02/2024.
  • The hearing assistance system was working at the time of testing.
  • This venue does not play background music.
  • Motorised scooters are welcomed in public parts of the venue.
  • The lighting levels are good.
  • Comments View
    • The National Rail Station Place entrance provides level access to the National Rail lower subway.
    • The lower subway provides step-free access via lift to the National Rail upper subway and platforms, Underground platforms, and Underground ticket hall.
    • The upper subway provides stepped access to all National Rail platforms, and Underground platforms.
    • Lift C near the National Rail Station Place entrance provides step-free access between the lower subway, upper subway, and National Rail platforms 1 and 2.
    • The hearing assistance system tested is located behind Lift C on National Rail platform 2.
    • The hearing assistance system is signed.
    • Passengers transferring between National Rail and Underground services should be sure to touch in/out at the validator terminals located in the subways.

Level Change (National Rail Subways)

  • There is a/are step(s) to access this area/service.
  • The step(s) is/are located after the National Rail Station Place entrance, at the start of the National Rail lower subway, on the right.
  • There is/are 12 step(s) to the area/service.
  • The lighting levels at the step(s) are moderate to good.
  • There is tactile paving at the top and bottom of the steps.
  • The step(s) is/are clearly marked.
  • The step(s) is/are medium height (11cm - 17cm).
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on both sides.
  • There is a lift to access this area/service.
  • The lift does bypass the step(s).
  • Comments View
    • There are additional steps between the National Rail lower subway and upper subway near the City North Place Underground entrance.

Inside Access (Underground)

  • There is level access to the service(s).
  • There is not a hearing assistance system.
  • This venue does not play background music.
  • Motorised scooters are welcomed in public parts of the venue.
  • The lighting levels are moderate to good.
  • Comments View
    • There is level access via lift to Underground platforms along the National Rail lower subway from the City Place North entrance only.
    • There is only stepped access to Underground platforms from the Station Place and Seven Sisters Road entrances.
    • There is level access onto trains from the centre of the platforms.
    • There is a slope with a very easy incline from the ends of the platforms to the centre of the platforms.
    • The lifts from the National Rail lower subway exit near to the centres of the platforms.
    • Passengers transferring between Underground and National Rail services should be sure to touch in/out at the validator terminals located in the subways.

Lift (Lift C National Rail Subways and Platforms 1, 2)

  • There is a lift for public use.
  • The lift is located after the National Rail Station Place entrance, at the start of the National Rail lower subway, on the right.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are -2 (Lower Subway), -1 (Upper Subway), 0 (National Rail Platforms 1, 2).
  • Wall mounted information boards are provided at lift landings.
  • The lift is approximately 10m (10yd 2ft) from the National Rail Station Place entrance.
  • Staff do not need to be notified for use of the lift.
  • The clear door width is 110cm (3ft 7in).
  • The dimensions of the lift are 155cm x 160cm (5ft 1in x 5ft 3in).
  • There are separate entry and exit doors in the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The controls for the lift are within 90cm - 120cm from the floor.
  • The lift does have Braille markings.
  • The lift does have tactile markings.
  • The lighting level in the lift is moderate to good.
  • Comments View
    • There is no onward step-free access to National Rail or Underground platforms from the upper subway (floor -1).

Lift (Lift D National Rail Platforms 3, 4)

  • There is a lift for public use.
  • The lift is located straight ahead from the Station Place National Rail entrance along the National Rail lower subway, on the left.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are 0 (National Rail Lower Subway), 1 (National Rail Platforms 3, 4).
  • Wall mounted information boards are provided at lift landings.
  • The lift is approximately 30m (32yd 2ft) from the Station Place National Rail entrance.
  • Staff do not need to be notified for use of the lift.
  • The clear door width is 110cm (3ft 7in).
  • The dimensions of the lift are 153cm x 160cm (5ft x 5ft 3in).
  • There are separate entry and exit doors in the lift.
  • The lift does have a visual floor indicator.
  • The lift does not have an audible announcer.
  • The controls for the lift are not within 90cm - 120cm from the floor.
  • The controls for the lift are within 80cm - 110cm from the floor.
  • The lift does have Braille markings.
  • The lift does have tactile markings.
  • The lighting level in the lift is moderate to good.
  • Comments View
    • There is a manual, single door which may be difficult to open to access the lift lobby on the lower subway.
    • The door to the lift lobby is usually permanently held open.
    • The access doorway into the lift lobby is width restricted to 93cm.

Lift (Lift B National Rail Platforms 5, 6 and Underground Southbound)

  • There is a lift for public use.
  • The lift is located along the National Rail lower subway.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are -1 (Underground Southbound Platforms), 0 (National Rail Lower Subway), 1 (National Rail Platforms 5, 6).
  • Wall mounted information boards are provided at lift landings.
  • The lift is approximately 46m (50yd 11in) from the National Rail Station Place entrance, along the National Rail lower subway, on the left.
  • Staff do not need to be notified for use of the lift.
  • The clear door width is 90cm (2ft 11in).
  • The dimensions of the lift are 100cm x 208cm (3ft 3in x 6ft 10in).
  • There are separate entry and exit doors in the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The controls for the lift are within 90cm - 120cm from the floor.
  • The lift does have Braille markings.
  • The lift does have tactile markings.
  • The lighting level in the lift is moderate to good.
  • Comments View
    • Lift B is 59m from the London Underground City North Place entrance, along the National Rail lower subway, on the right.

Lift (Lift E National Rail Platforms 7, 8)

  • There is a lift for public use.
  • The lift is located straight ahead from the Station Place National Rail entrance, along the National Rail lower subway, on the left.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are 0 (National Rail Lower Subway), 1 (National Rail Platforms 7, 8).
  • Wall mounted information boards are provided at lift landings.
  • The lift is approximately 67m (73yd 10in) from the National Rail Station Place entrance, along the National Rail lower subway.
  • Staff do not need to be notified for use of the lift.
  • The clear door width is 110cm (3ft 7in).
  • The dimensions of the lift are 153cm x 160cm (5ft x 5ft 3in).
  • There are separate entry and exit doors in the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The controls for the lift are not within 90cm - 120cm from the floor.
  • The controls for the lift are within 80cm - 110cm from the floor.
  • The lift does have Braille markings.
  • The lift does have tactile markings.
  • The lighting level in the lift is moderate to good.
  • Comments View
    • There is a manual, single door which may be difficult to open to access the lift lobby on the lower subway.
    • The door to the lift lobby is usually permanently held open.
    • The access doorway into the lift lobby is width restricted to 93cm.

Lift (Lift A Underground Northbound)

  • There is a lift for public use.
  • The lift is located to the left along past the Underground ticket hall, at the start of the National Rail lower subway, on the right.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are 0 (National Rail Lower Subway), -1 (Underground Northbound Platforms).
  • Wall mounted information boards are provided at lift landings.
  • The lift is approximately 38m (41yd 1ft) from the City North Place entrance, along the National Rail lower subway.
  • Staff do not need to be notified for use of the lift.
  • The clear door width is 90cm (2ft 11in).
  • The dimensions of the lift are 99cm x 215cm (3ft 3in x 7ft 1in).
  • There are not separate entry and exit doors in the lift.
  • There is a mirror to aid reversing out of the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The controls for the lift are within 90cm - 120cm from the floor.
  • The lift does have Braille markings.
  • The lift does have tactile markings.
  • The lighting level in the lift is moderate to good.

Level Change (National Rail Upper Subway to National Rail Platforms)

  • There is a/are step(s) to access this area/service.
  • The step(s) is/are located from the upper subway to all National Rail platforms.
  • There is/are 15+ step(s) to the area/service.
  • The lighting levels at the step(s) are moderate to good.
  • There is tactile paving at the top and bottom of the steps.
  • The step(s) is/are clearly marked.
  • The step(s) is/are medium height (11cm - 17cm).
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on both sides.
  • There is a lift to access this area/service.
  • The lift does bypass the step(s).
  • Comments View
    • There is level access via Lift C from the upper subway to National Rail platforms 1 and 2.

Level Change (Underground Ticket Hall to National Rail Upper Subway)

  • There is a/are step(s) to access this area/service.
  • The step(s) is/are located to the left from the London Underground ticket hall, at the start of the National Rail lower subway.
  • There is/are 15+ step(s) to the area/service.
  • The lighting levels at the step(s) are good.
  • There is tactile paving at the top and bottom of the steps.
  • The step(s) is/are clearly marked.
  • The step(s) is/are medium height (11cm - 17cm).
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on both sides.

Level Change (National Rail Upper Subway to Underground Platforms)

  • There is a/are step(s) to access this area/service.
  • The step(s) is/are located at the start of the National Rail upper subway.
  • There is/are 15+ step(s) to the area/service.
  • The lighting levels at the step(s) are good.
  • There is tactile paving at the top and bottom of the steps.
  • The step(s) is/are clearly marked.
  • The step(s) is/are medium height (11cm - 17cm).
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on both sides.
  • Comments View
    • The stairs are a spiral staircase.
    • There are 2 sets of spiral staircases, one each for southbound and northbound Underground platforms.

Level Change (Underground Ticket Hall to Underground Passageway and Seven Sisters Road Exit)

  • There is a/are step(s) to access this area/service.
  • The step(s) is/are located to the right from the London Underground ticket hall.
  • There is/are 9 step(s) to the area/service.
  • The lighting levels at the step(s) are good.
  • There is tactile paving at the top and bottom of the steps.
  • The step(s) is/are clearly marked.
  • The step(s) is/are medium height (11cm - 17cm).
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on both sides.

Level Change (Underground Passageway to Underground Platforms)

  • There is a/are step(s) to access this area/service.
  • The step(s) is/are located off the Underground passageway.
  • There is/are 15+ step(s) to the area/service.
  • The lighting levels at the step(s) are moderate to good.
  • There is tactile paving at the top and bottom of the steps.
  • The step(s) is/are not clearly marked.
  • The step(s) is/are medium height (11cm - 17cm).
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on both sides.
  • There is a lift to access this area/service.
  • The lift does bypass the step(s).
  • Comments View
    • There is a long slope on a very easy incline along the Underground passageway between the access points for the steps to the Underground northbound and southbound platforms.

Level Change (Underground Northbound Platforms)

  • There is a ramp/slope to access this area/service.
  • The ramp/slope is located between Piccadilly line and Victoria line northbound platforms.
  • The ramp/slope gradient is slight.
  • The ramp/slope is permanent.
  • There is a level landing at the top of the ramp/slope.
  • The ramp does not have handrails.

Train Station (National Rail)

  • There are generally 6 member(s) of staff on duty.
  • The station is staffed.
  • There is not an office to obtain help.
  • There is a ticket office.
  • The ticket office is located outside the station on Station Place, 7m to the left of the National Rail Station Place entrance.
  • The ticket office is 10m (10yd 2ft) from the Station Place entrance.
  • The train companies operating from within this station are Great Northern, Thameslink.
  • The train companies that operate within this station include:.
  • Please click here for access information for Great Northern.
  • Please click here for access information for Thameslink.
  • There is a taxi rank at the station.
  • The taxi rank is located on Station Place, the other side of the bus lanes from the entrance.
  • The taxi rank is 65m (71yd 3in) from the Station Place entrance (via pedestrian walkways).
  • Shops and services within the station include snack kiosks.
  • All key concourse shops and services have level access.
  • There are 8 platform(s) in the station.
  • The platform(s) accessed by lift is / are all platforms.
  • The platform(s) which can be accessed by either level access / ramps / lifts / stairclimber from inside the station is / are all platforms.
  • Additional Station Information View
    • Announcements on platforms are audio and visual.
    • Wider ticket barriers are available to access platforms.
    • Platforms which have tactile markings at the platform edge are all platforms.
    • Accessible toilets are not located on the platform(s).
    • Accessible toilets are not located on the main station concourse.
    • There is not a wheelchair available to borrow.
  • Comments View
    • Finsbury Park Station is staffed 24 hours a day.
    • There is seating with armrests available on platforms.

Counter (Puccino's Platform 1/2)

  • The counter is 35m (38yd 10in) from the lift.
  • There is level access to the counter from the entrance.
  • The height of the counter is 118cm (3ft 10in).
  • There is not a lowered section.
  • There is not a hearing assistance system.
  • Lighting levels are moderate to good.
  • Comments View
    • There is step-free access to the kiosk from Lift C.
    • There is also a drinks and snacks vending machine in the vicinity of the kiosk.
    • The kiosk is open 06:00 - 20:30 Monday to Sunday.

Counter (Express Organics Platform 7/8)

  • The counter is 34m (37yd 7in) from the lift.
  • There is level access to the counter from the entrance.
  • The height of the counter is 91cm (2ft 12in).
  • There is not a lowered section.
  • There is not a hearing assistance system.
  • Comments View
    • There is step-free access to the kiosk from Lift D.
    • There is a 19cm high step in front of the counter.
    • There are glazed screens at the counter which could adversely affect the ability of someone to lip read.
    • The kiosk is open 06:30 - 22:00 Monday to Friday.
    • The kiosk is also open during the day at weekends.

Waiting Room Platform 7/8

  • The entrance to the waiting room is 38m from Lift E.
  • The door opens away from you (push), and may be difficult to open.
  • The door width is 67cm.
  • There is a medium height step at the threshold of the doorway.

Train Station (Underground)

  • There are generally 5 or 6 member(s) of staff on duty.
  • The station is staffed.
  • There is an office to obtain help.
  • The station is not staffed between 01:00 - 05:00.
  • The office to obtain help is 4m (4yd 1ft) from the City North Place entrance.
  • This office is located in the station's operations room on the right after the City North Place entrance. There is an intercom 100cm above the floor.
  • There is not a ticket office.
  • The train companies operating from within this station are Transport for London (TfL) London Underground.
  • The train companies that operate within this station include:.
  • Please click here for access information for Transport for London (TfL) London Underground.
  • There is not a taxi rank at the station.
  • There are 4 platform(s) in the station.
  • The platform(s) accessed by lift is / are all platforms as accessed from the National Rail lower subway.
  • The platform(s) accessed by steps only is / are all platforms as accessed from the Station Place or Seven Sisters entrances.
  • Additional Station Information View
    • Announcements on platforms are audio and visual.
    • Wider ticket barriers are available to access platforms.
    • Platforms which have tactile markings at the platform edge are all platforms.
    • Accessible toilets are not located on the platform(s).
    • Accessible toilets are not located on the main station concourse.
    • There is not a wheelchair available to borrow.
  • Comments View
    • There are 5 station staff plus a supervisor on duty 07:00 - 22:00.
    • There are 4 station staff plus a station supervisor on duty 22:00 - 01:00.
    • There are help points in the ticket hall and on platforms.
    • The help point buttons are 100cm and 110cm above the floor.
    • There is seating with armrests available on Piccadilly line platforms.
    • There is bench seating available on Victoria line platforms.

Accessible Toilet

  • There are not accessible toilet facilities within this venue.

Standard Toilet(s) (National Rail Platforms 3, 7)

  • Availability and Location of Standard Toilets View
    • Standard toilet facilities are available.
  • Access to Standard Female and Male Toilet(s) View
    • The female and male toilet facilities that were surveyed are located on platform 7.
    • The female and male toilets are approximately 18m (19yd 2ft) from the E lift.
    • Inside the venue, there is level access to the female and male toilets.
    • Lighting levels in the female and male toilets are moderate to good.
  • Access to Standard Shared Toilet(s) View
    • The shared toilets that were surveyed are located on platform 3.
    • The shared toilet(s) is/are approximately 38m (41yd 1ft) from the D lift.
    • Inside the venue, there is level access to the shared toilet(s).
  • Comments View
    • The toilet on platform 3 is not generally in use but available on request and at staff discretion on an all gender basis.

Additional Info (National Rail)

  • Documents can be requested in Braille.
  • Documents are available in large print.
  • A bowl of water cannot be provided for an assistance dog.
  • A member of staff trained in BSL skills is not normally on duty.
  • This service cannot be requested.

Additional Info (Underground)

  • Documents can be requested in Braille.
  • Documents are available in large print.
  • A bowl of water can be provided for an assistance dog.
  • A member of staff trained in BSL skills is not normally on duty.
  • This service cannot be requested.
  • Home visits / services are not available.