Access Guide
Introduction
- Services / facilities within the building include National Rail Great Northern and Thameslink services, and London Underground Piccadilly and Victoria line services.
- Services / facilities within the grounds include Station Place bus stops and refreshments kiosk/newsstand.
- There are also refreshment kiosks on National Rail platforms 1/2 and 7/8, and an indoor waiting room on platform 7/8.
- For information about London Underground services from Finsbury Park Station, click here (opens in a new tab). For information about the 'TfL Go' smart phone app, which includes step-free route planning, click here (opens in a new tab).
Location
- There is a bus stop within 150m (164yds) of the venue.
- The nearest National Rail station is otherwise Drayton Park.
- The nearest underground station is otherwise Arsenal.
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Comments
View
- Finsbury Park Station is accessed off Seven Sisters Road, Station Place for National Rail and London Underground, and the pedestrianised City North Place off Goodwin Street/Wells Terrace or Seven Sisters Road for the Underground only.
- There is not step-free access to the Underground from the Station Place or Seven Sisters Road entrances.
Parking
- The venue does not have its own car park.
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Public Car Parks
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- There is not a car park for public use within 200m (approx).
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On Street Blue Badge Parking
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- On street marked Blue Badge bays are not available.
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On Street Standard Parking
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- Clearly signed and / or standard marked parking bays are not available.
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Drop-off Point
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- There is not a designated drop off point.
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Comments
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- Finsbury Park Station is on a Transport for London red route.
- There are information signs displaying red route parking restrictions.
- For information about Blue Badge parking on London red routes, click here (opens in a new tab).
Counter (National Rail Tickets)
- There is level access to the counter from the entrance.
- There is not a bell to attract attention.
- There is sufficient space to write or sign documents on the counter.
- The height of the counter is 98cm (3ft 3in).
- There is a lowered section.
- The height of the lowered section of the counter is 76cm.
- There is a hearing assistance system.
- The type of system is a fixed loop.
- The hearing assistance system is signed.
- Staff are trained to use the system.
- The hearing assistance system was tested by an AccessAble surveyor.
- The hearing assistance system was tested on 12/02/2024.
- The hearing assistance system was working at the time of testing.
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Comments
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- The ticket counter is located outside on Station Place, 7m to the left of the National Rail Station Place entrance.
- There are also ticket purchase machines to the left of the counter.
- The screen controls are within 100cm - 130cm from the floor.
- The payment controls are within 75cm - 135cm from the floor.
Opening Times (National Rail Tickets)
- Monday 06:15 - 21:30.
- Tuesday 06:15 - 21:30.
- Wednesday 06:15 - 21:30.
- Thursday 06:15 - 21:30.
- Friday 06:15 - 21:30.
- Saturday 06:15 - 21:30.
- Sunday 06:45 - 21:00.
Outside Access (Station Place for National Rail)
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Entrance
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- This information is for the entrance located off Station Place, Seven Sisters Road.
- There is step-free access at this entrance.
- There are no doors at this entrance.
- The width of the door opening is 600cm.
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Comments
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- There are ticket barriers directly after this entrance.
- There is step-free access via lift along the National Rail lower subway to National Rail and Underground platforms from this entrance.
- There is also stepped access to National Rail and Underground platforms via the National rail upper subway via the National rail lower subway from this entrance.
- There is level access along the National Rail lower subway to the City North Place Underground entrance from this entrance.
Outside Access (City North Place for London Underground)
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Entrance
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- This information is for the entrance located at the corner of City North Place pedestrianised area.
- There is step-free access at this entrance.
- There are no doors at this entrance.
- The width of the door opening is 700cm.
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Comments
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- There is step-free access via lift along the National Rail lower subway to Underground and National Rail platforms from this entrance.
- There is level access along the National Rail lower subway to the Station Place National Rail entrance from this entrance.
- There is also stepped access to Underground and National Rail platforms via the National rail upper subway via the National rail lower subway from this entrance.
- There is further stepped access to Underground platforms and the Station Place and Seven Sisters Road Underground entrances via the Underground passageway from this entrance.
Counter (Underground Assistance Kiosk)
- The counter is 9m (9yd 2ft) from the entrance.
- There is level access to the counter from the entrance.
- There is not sufficient space to write or sign documents on the counter.
- The height of the counter is 100cm (3ft 3in).
- There is not a lowered section.
- There is not a hearing assistance system.
- Lighting levels are moderate to good.
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Comments
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- There are similar kiosks ahead of the Station Place Underground and National Rail entrances.
Outside Access (Station Place for London Underground)
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Entrance
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- This information is for the entrance located off Station Place, Seven Sisters Road.
- There is ramped/sloped access at this entrance.
- There are no doors at this entrance.
- The width of the door opening is 600cm.
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Ramp/Slope
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- The ramp/slope is located straight ahead after the barriers, along the Underground passageway.
- The gradient of the ramp/slope is steep.
- The ramp/slope is permanent.
- There is a level landing at the top of the ramp/slope.
- There is a/are handrail(s) at the ramp.
- The handrail(s) is/are in the centre.
- The lighting levels at the ramp/slope are moderate to good.
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Comments
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- There is step-free access to the Seven Sisters Road Underground entrance along the Underground passageway from this entrance.
- There is stepped access to the City North Place Underground entrance along the Underground passageway from this entrance.
- There is not step-free access to Underground platforms from this entrance.
Outside Access (Seven Sisters Road for London Underground)
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Entrance
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- This information is for the entrance located to the side of the station, off Seven Hills Road.
- There is ramped/sloped access at this entrance.
- There are no doors at this entrance.
- The width of the door opening is 171cm.
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Ramp/Slope
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- The ramp/slope is located in front of the entrance.
- The gradient of the ramp/slope is slight.
- The ramp/slope is permanent.
- There is a level landing at the top of the ramp/slope.
- There is not a/are not handrail(s) at the ramp.
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Comments
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- There is step-free access to the Station Place Underground entrance along the Underground passageway from this entrance.
- There is stepped access to the City North Place Underground entrance along the Underground passageway from this entrance.
- There is not step-free access to Underground platforms from this entrance.
- This entrance was temporarily closed at the time of survey (February 2024).
Inside Access (National Rail)
- There is level access to the service(s).
- There is a hearing assistance system.
- The system is a fixed loop.
- Staff are not trained to use the system.
- The hearing assistance system was tested by an AccessAble surveyor.
- The hearing assistance system was tested on 12/02/2024.
- The hearing assistance system was working at the time of testing.
- This venue does not play background music.
- Motorised scooters are welcomed in public parts of the venue.
- The lighting levels are good.
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Comments
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- The National Rail Station Place entrance provides level access to the National Rail lower subway.
- The lower subway provides step-free access via lift to the National Rail upper subway and platforms, Underground platforms, and Underground ticket hall.
- The upper subway provides stepped access to all National Rail platforms, and Underground platforms.
- Lift C near the National Rail Station Place entrance provides step-free access between the lower subway, upper subway, and National Rail platforms 1 and 2.
- The hearing assistance system tested is located behind Lift C on National Rail platform 2.
- The hearing assistance system is signed.
- Passengers transferring between National Rail and Underground services should be sure to touch in/out at the validator terminals located in the subways.
Level Change (National Rail Subways)
- There is a/are step(s) to access this area/service.
- The step(s) is/are located after the National Rail Station Place entrance, at the start of the National Rail lower subway, on the right.
- There is/are 12 step(s) to the area/service.
- The lighting levels at the step(s) are moderate to good.
- There is tactile paving at the top and bottom of the steps.
- The step(s) is/are clearly marked.
- The step(s) is/are medium height (11cm - 17cm).
- There is a/are handrail(s) at the step(s).
- The handrail(s) is/are on both sides.
- There is a lift to access this area/service.
- The lift does bypass the step(s).
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Comments
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- There are additional steps between the National Rail lower subway and upper subway near the City North Place Underground entrance.
Inside Access (Underground)
- There is level access to the service(s).
- There is not a hearing assistance system.
- This venue does not play background music.
- Motorised scooters are welcomed in public parts of the venue.
- The lighting levels are moderate to good.
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Comments
View
- There is level access via lift to Underground platforms along the National Rail lower subway from the City Place North entrance only.
- There is only stepped access to Underground platforms from the Station Place and Seven Sisters Road entrances.
- There is level access onto trains from the centre of the platforms.
- There is a slope with a very easy incline from the ends of the platforms to the centre of the platforms.
- The lifts from the National Rail lower subway exit near to the centres of the platforms.
- Passengers transferring between Underground and National Rail services should be sure to touch in/out at the validator terminals located in the subways.
Lift (Lift C National Rail Subways and Platforms 1, 2)
- There is a lift for public use.
- The lift is located after the National Rail Station Place entrance, at the start of the National Rail lower subway, on the right.
- The lift is a standard lift.
- The floors which are accessible by this lift are -2 (Lower Subway), -1 (Upper Subway), 0 (National Rail Platforms 1, 2).
- Wall mounted information boards are provided at lift landings.
- The lift is approximately 10m (10yd 2ft) from the National Rail Station Place entrance.
- Staff do not need to be notified for use of the lift.
- The clear door width is 110cm (3ft 7in).
- The dimensions of the lift are 155cm x 160cm (5ft 1in x 5ft 3in).
- There are separate entry and exit doors in the lift.
- The lift does have a visual floor indicator.
- The lift does have an audible announcer.
- The controls for the lift are within 90cm - 120cm from the floor.
- The lift does have Braille markings.
- The lift does have tactile markings.
- The lighting level in the lift is moderate to good.
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Comments
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- There is no onward step-free access to National Rail or Underground platforms from the upper subway (floor -1).
Lift (Lift D National Rail Platforms 3, 4)
- There is a lift for public use.
- The lift is located straight ahead from the Station Place National Rail entrance along the National Rail lower subway, on the left.
- The lift is a standard lift.
- The floors which are accessible by this lift are 0 (National Rail Lower Subway), 1 (National Rail Platforms 3, 4).
- Wall mounted information boards are provided at lift landings.
- The lift is approximately 30m (32yd 2ft) from the Station Place National Rail entrance.
- Staff do not need to be notified for use of the lift.
- The clear door width is 110cm (3ft 7in).
- The dimensions of the lift are 153cm x 160cm (5ft x 5ft 3in).
- There are separate entry and exit doors in the lift.
- The lift does have a visual floor indicator.
- The lift does not have an audible announcer.
- The controls for the lift are not within 90cm - 120cm from the floor.
- The controls for the lift are within 80cm - 110cm from the floor.
- The lift does have Braille markings.
- The lift does have tactile markings.
- The lighting level in the lift is moderate to good.
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Comments
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- There is a manual, single door which may be difficult to open to access the lift lobby on the lower subway.
- The door to the lift lobby is usually permanently held open.
- The access doorway into the lift lobby is width restricted to 93cm.
Lift (Lift B National Rail Platforms 5, 6 and Underground Southbound)
- There is a lift for public use.
- The lift is located along the National Rail lower subway.
- The lift is a standard lift.
- The floors which are accessible by this lift are -1 (Underground Southbound Platforms), 0 (National Rail Lower Subway), 1 (National Rail Platforms 5, 6).
- Wall mounted information boards are provided at lift landings.
- The lift is approximately 46m (50yd 11in) from the National Rail Station Place entrance, along the National Rail lower subway, on the left.
- Staff do not need to be notified for use of the lift.
- The clear door width is 90cm (2ft 11in).
- The dimensions of the lift are 100cm x 208cm (3ft 3in x 6ft 10in).
- There are separate entry and exit doors in the lift.
- The lift does have a visual floor indicator.
- The lift does have an audible announcer.
- The controls for the lift are within 90cm - 120cm from the floor.
- The lift does have Braille markings.
- The lift does have tactile markings.
- The lighting level in the lift is moderate to good.
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Comments
View
- Lift B is 59m from the London Underground City North Place entrance, along the National Rail lower subway, on the right.
Lift (Lift E National Rail Platforms 7, 8)
- There is a lift for public use.
- The lift is located straight ahead from the Station Place National Rail entrance, along the National Rail lower subway, on the left.
- The lift is a standard lift.
- The floors which are accessible by this lift are 0 (National Rail Lower Subway), 1 (National Rail Platforms 7, 8).
- Wall mounted information boards are provided at lift landings.
- The lift is approximately 67m (73yd 10in) from the National Rail Station Place entrance, along the National Rail lower subway.
- Staff do not need to be notified for use of the lift.
- The clear door width is 110cm (3ft 7in).
- The dimensions of the lift are 153cm x 160cm (5ft x 5ft 3in).
- There are separate entry and exit doors in the lift.
- The lift does have a visual floor indicator.
- The lift does have an audible announcer.
- The controls for the lift are not within 90cm - 120cm from the floor.
- The controls for the lift are within 80cm - 110cm from the floor.
- The lift does have Braille markings.
- The lift does have tactile markings.
- The lighting level in the lift is moderate to good.
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Comments
View
- There is a manual, single door which may be difficult to open to access the lift lobby on the lower subway.
- The door to the lift lobby is usually permanently held open.
- The access doorway into the lift lobby is width restricted to 93cm.
Lift (Lift A Underground Northbound)
- There is a lift for public use.
- The lift is located to the left along past the Underground ticket hall, at the start of the National Rail lower subway, on the right.
- The lift is a standard lift.
- The floors which are accessible by this lift are 0 (National Rail Lower Subway), -1 (Underground Northbound Platforms).
- Wall mounted information boards are provided at lift landings.
- The lift is approximately 38m (41yd 1ft) from the City North Place entrance, along the National Rail lower subway.
- Staff do not need to be notified for use of the lift.
- The clear door width is 90cm (2ft 11in).
- The dimensions of the lift are 99cm x 215cm (3ft 3in x 7ft 1in).
- There are not separate entry and exit doors in the lift.
- There is a mirror to aid reversing out of the lift.
- The lift does have a visual floor indicator.
- The lift does have an audible announcer.
- The controls for the lift are within 90cm - 120cm from the floor.
- The lift does have Braille markings.
- The lift does have tactile markings.
- The lighting level in the lift is moderate to good.
Level Change (National Rail Upper Subway to National Rail Platforms)
- There is a/are step(s) to access this area/service.
- The step(s) is/are located from the upper subway to all National Rail platforms.
- There is/are 15+ step(s) to the area/service.
- The lighting levels at the step(s) are moderate to good.
- There is tactile paving at the top and bottom of the steps.
- The step(s) is/are clearly marked.
- The step(s) is/are medium height (11cm - 17cm).
- There is a/are handrail(s) at the step(s).
- The handrail(s) is/are on both sides.
- There is a lift to access this area/service.
- The lift does bypass the step(s).
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Comments
View
- There is level access via Lift C from the upper subway to National Rail platforms 1 and 2.
Level Change (Underground Ticket Hall to National Rail Upper Subway)
- There is a/are step(s) to access this area/service.
- The step(s) is/are located to the left from the London Underground ticket hall, at the start of the National Rail lower subway.
- There is/are 15+ step(s) to the area/service.
- The lighting levels at the step(s) are good.
- There is tactile paving at the top and bottom of the steps.
- The step(s) is/are clearly marked.
- The step(s) is/are medium height (11cm - 17cm).
- There is a/are handrail(s) at the step(s).
- The handrail(s) is/are on both sides.
Level Change (National Rail Upper Subway to Underground Platforms)
- There is a/are step(s) to access this area/service.
- The step(s) is/are located at the start of the National Rail upper subway.
- There is/are 15+ step(s) to the area/service.
- The lighting levels at the step(s) are good.
- There is tactile paving at the top and bottom of the steps.
- The step(s) is/are clearly marked.
- The step(s) is/are medium height (11cm - 17cm).
- There is a/are handrail(s) at the step(s).
- The handrail(s) is/are on both sides.
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Comments
View
- The stairs are a spiral staircase.
- There are 2 sets of spiral staircases, one each for southbound and northbound Underground platforms.
Level Change (Underground Ticket Hall to Underground Passageway and Seven Sisters Road Exit)
- There is a/are step(s) to access this area/service.
- The step(s) is/are located to the right from the London Underground ticket hall.
- There is/are 9 step(s) to the area/service.
- The lighting levels at the step(s) are good.
- There is tactile paving at the top and bottom of the steps.
- The step(s) is/are clearly marked.
- The step(s) is/are medium height (11cm - 17cm).
- There is a/are handrail(s) at the step(s).
- The handrail(s) is/are on both sides.
Level Change (Underground Passageway to Underground Platforms)
- There is a/are step(s) to access this area/service.
- The step(s) is/are located off the Underground passageway.
- There is/are 15+ step(s) to the area/service.
- The lighting levels at the step(s) are moderate to good.
- There is tactile paving at the top and bottom of the steps.
- The step(s) is/are not clearly marked.
- The step(s) is/are medium height (11cm - 17cm).
- There is a/are handrail(s) at the step(s).
- The handrail(s) is/are on both sides.
- There is a lift to access this area/service.
- The lift does bypass the step(s).
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Comments
View
- There is a long slope on a very easy incline along the Underground passageway between the access points for the steps to the Underground northbound and southbound platforms.
Level Change (Underground Northbound Platforms)
- There is a ramp/slope to access this area/service.
- The ramp/slope is located between Piccadilly line and Victoria line northbound platforms.
- The ramp/slope gradient is slight.
- The ramp/slope is permanent.
- There is a level landing at the top of the ramp/slope.
- The ramp does not have handrails.
Train Station (National Rail)
- There are generally 6 member(s) of staff on duty.
- The station is staffed.
- There is not an office to obtain help.
- There is a ticket office.
- The ticket office is located outside the station on Station Place, 7m to the left of the National Rail Station Place entrance.
- The ticket office is 10m (10yd 2ft) from the Station Place entrance.
- The train companies operating from within this station are Great Northern, Thameslink.
- The train companies that operate within this station include:.
- Please click here for access information for Great Northern.
- Please click here for access information for Thameslink.
- There is a taxi rank at the station.
- The taxi rank is located on Station Place, the other side of the bus lanes from the entrance.
- The taxi rank is 65m (71yd 3in) from the Station Place entrance (via pedestrian walkways).
- Shops and services within the station include snack kiosks.
- All key concourse shops and services have level access.
- There are 8 platform(s) in the station.
- The platform(s) accessed by lift is / are all platforms.
- The platform(s) which can be accessed by either level access / ramps / lifts / stairclimber from inside the station is / are all platforms.
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Additional Station Information
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- Announcements on platforms are audio and visual.
- Wider ticket barriers are available to access platforms.
- Platforms which have tactile markings at the platform edge are all platforms.
- Accessible toilets are not located on the platform(s).
- Accessible toilets are not located on the main station concourse.
- There is not a wheelchair available to borrow.
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Comments
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- Finsbury Park Station is staffed 24 hours a day.
- There is seating with armrests available on platforms.
Counter (Puccino's Platform 1/2)
- The counter is 35m (38yd 10in) from the lift.
- There is level access to the counter from the entrance.
- The height of the counter is 118cm (3ft 10in).
- There is not a lowered section.
- There is not a hearing assistance system.
- Lighting levels are moderate to good.
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Comments
View
- There is step-free access to the kiosk from Lift C.
- There is also a drinks and snacks vending machine in the vicinity of the kiosk.
- The kiosk is open 06:00 - 20:30 Monday to Sunday.
Counter (Express Organics Platform 7/8)
- The counter is 34m (37yd 7in) from the lift.
- There is level access to the counter from the entrance.
- The height of the counter is 91cm (2ft 12in).
- There is not a lowered section.
- There is not a hearing assistance system.
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Comments
View
- There is step-free access to the kiosk from Lift D.
- There is a 19cm high step in front of the counter.
- There are glazed screens at the counter which could adversely affect the ability of someone to lip read.
- The kiosk is open 06:30 - 22:00 Monday to Friday.
- The kiosk is also open during the day at weekends.
Waiting Room Platform 7/8
- The entrance to the waiting room is 38m from Lift E.
- The door opens away from you (push), and may be difficult to open.
- The door width is 67cm.
- There is a medium height step at the threshold of the doorway.
Train Station (Underground)
- There are generally 5 or 6 member(s) of staff on duty.
- The station is staffed.
- There is an office to obtain help.
- The station is not staffed between 01:00 - 05:00.
- The office to obtain help is 4m (4yd 1ft) from the City North Place entrance.
- This office is located in the station's operations room on the right after the City North Place entrance. There is an intercom 100cm above the floor.
- There is not a ticket office.
- The train companies operating from within this station are Transport for London (TfL) London Underground.
- The train companies that operate within this station include:.
- Please click here for access information for Transport for London (TfL) London Underground.
- There is not a taxi rank at the station.
- There are 4 platform(s) in the station.
- The platform(s) accessed by lift is / are all platforms as accessed from the National Rail lower subway.
- The platform(s) accessed by steps only is / are all platforms as accessed from the Station Place or Seven Sisters entrances.
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Additional Station Information
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- Announcements on platforms are audio and visual.
- Wider ticket barriers are available to access platforms.
- Platforms which have tactile markings at the platform edge are all platforms.
- Accessible toilets are not located on the platform(s).
- Accessible toilets are not located on the main station concourse.
- There is not a wheelchair available to borrow.
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Comments
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- There are 5 station staff plus a supervisor on duty 07:00 - 22:00.
- There are 4 station staff plus a station supervisor on duty 22:00 - 01:00.
- There are help points in the ticket hall and on platforms.
- The help point buttons are 100cm and 110cm above the floor.
- There is seating with armrests available on Piccadilly line platforms.
- There is bench seating available on Victoria line platforms.
Toilet with Adaptations
- There are not accessible toilet facilities within this venue.
Standard Toilet(s) (National Rail Platforms 3, 7)
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Availability and Location of Standard Toilets
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- Standard toilet facilities are available.
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Access to Standard Female and Male Toilet(s)
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- The female and male toilet facilities that were surveyed are located on platform 7.
- The female and male toilets are approximately 18m (19yd 2ft) from the E lift.
- Inside the venue, there is level access to the female and male toilets.
- Lighting levels in the female and male toilets are moderate to good.
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Access to Standard Shared Toilet(s)
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- The shared toilets that were surveyed are located on platform 3.
- The shared toilet(s) is/are approximately 38m (41yd 1ft) from the D lift.
- Inside the venue, there is level access to the shared toilet(s).
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Comments
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- The toilet on platform 3 is not generally in use but available on request and at staff discretion on an all gender basis.
Additional Info (National Rail)
- Documents can be requested in Braille.
- Documents are available in large print.
- A bowl of water cannot be provided for an assistance dog.
- A member of staff trained in BSL skills is not normally on duty.
- This service cannot be requested.
Additional Info (Underground)
- Documents can be requested in Braille.
- Documents are available in large print.
- A bowl of water can be provided for an assistance dog.
- A member of staff trained in BSL skills is not normally on duty.
- This service cannot be requested.
- Home visits / services are not available.