Skip to main content
The new name for DisabledGo

London City Smiles

19-21 Islington High Street, Islington, London, N1 9LQ

View Accessibility Symbols

Accessibility Symbols

For more information about what these symbols mean, view our Accessibility Symbols Guide.

Close this popup window.

Access Guide

Show Easy Read

Location

  • The venue is situated within the centre of the town or city.
  • The venue is not situated on a road which has a steep gradient.

Opening Hours

Parking

  • The venue does not have its own car park.

Outside Access (Main Entrance)

  • There is level access into the venue.
  • There is not a bell/buzzer.
  • There is not an intercom.
  • The main door(s) open(s) away from you (push).
  • The door(s) is / are light.
  • The width of the door opening is 85cm (2ft 9in).

Reception

  • The desk is 3m (3yd 10in) from the front entrance.
  • There is level access to reception from the entrance.
  • The reception desk is high.
  • The desk has a lowered section.
  • The lighting levels are bright.
  • There is not a hearing assistance system.

Inside Access

  • There is level access to the service.
  • There is not a hearing assistance system.

Other Floors

  • Steps View
    • The floors which are accessible by stairs are B-G-1.
    • There are 15+ steps between floors.
    • The steps are medium.
    • The steps do have handrails.
    • The steps have a handrail on the left going up.
    • The lighting level is bright.

Standard Toilet(s)

Accessible Toilet

  • There are accessible toilets within this venue designated for public use.
  • Features and Dimensions View
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a twist lock.
    • The dimensions of the accessible toilet are 124cm x 173cm (4ft 1in x 5ft 8in).
  • Position of Fixtures View
    • Wall mounted rails are available.
    • As you face the toilet the wall mounted grab rails are on the left.

Additional Info

  • Staff do not receive disability awareness / equality training.
  • A bowl of water can be provided for an assistance dog.
  • A member of staff trained in BSL skills is not normally on duty.