You are on Introduction. Skip to the next section.

Introduction

• Services / facilities within the building include a food distribution hub (the Manor Gardens Co-op), health advocacy, friendship network, and multi-lingual advocacy, delivered through activities, classes, referrals, support groups and workshops.
• Related link to services available.
• Https://manorgardenscentre.org/what-we-do/

You are on Location. Skip to the next section.

Location

• There is a bus stop within 150m (164yds) of the venue.
• The nearest National Rail station is Upper Holloway.
• The nearest underground station is Archway.

You are on Parking. Skip to the next section.

Parking

• The venue does have its own car park.

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• Venue Car Park View
  • Parking is free for all users.
  • The car park is located to the left of the main entrance.
  • The car park type is open air/surface.
  • There is/are no Blue Badge parking bay(s) within the car park.
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is/are uneven surfaces.
  • The car park surface is tarmac.
  • There is not a road to cross between the car park and the entrance.
  • The car park does not have a height restriction barrier.
• Drop-off Point View
  • There is not a designated drop off point.
• Comments View
  • The dimensions of a typical parking bay are 240cm x 550cm.
  • On street pay and display parking is available outside the main entrance to the centre.

You are on Access Point (Main Entrance). Skip to the next section.

Access Point (Main Entrance)

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• Access Point View
  • This information is for the access point located to the centre of the building, off Manor Gardens.
  • There is an information board/map at this access point.
  • There is step-free access at this access point.
  • There is a gate which opens away from you (push).
  • The gate is permanently held open.
  • The gate has a padlock.

You are on Outside Access (Main Entrance). Skip to the next section.

Outside Access (Main Entrance)

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• Entrance View
  • This information is for the entrance located straight ahead after the access point off Manor Gardens.
  • There is ramped/sloped access at this entrance.
  • There is an intercom.
  • The height of the intercom is 123cm (4ft).
  • The main door(s) open(s) towards you (pull).
  • The door(s) is/are permanently held open.
  • The door(s) is/are double width.
  • The width of the door opening is 120cm.
  • There is a second set of doors.
  • The door(s) open(s) automatically (towards you).
  • The door(s) is/are double width.
  • The width of the door opening is 126cm.
• Ramp/Slope View
  • The ramp/slope is located in front of the main entrance.
  • The gradient of the ramp/slope is steep.
  • The ramp/slope is permanent.
  • There is not a level landing at the top of the ramp/slope.
  • There is not a/are not handrail(s) at the ramp.
• Comments View
  • The intercom is between the first and second set of doors.
  • The second set of doors is released by staff.
  • There is a slope with a very easy incline immediately after the second set of doors.
  • There is a push button to exit 124cm from the floor.

You are on Reception. Skip to the next section.

Reception

• The desk/counter is 2m (2yd 7in) from the main entrance.
• There is level access to the desk/counter from the entrance.
• The desk/counter is low (76cm or lower).
• The lighting levels are low to moderate.
• There is not a hearing assistance system.

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• Comments View
  • The reception has a window which could adversely affect the ability of someone to lip read.

You are on Inside Access. Skip to the next section.

Inside Access

• There is level access to the service(s).
• There is not a hearing assistance system.
• This venue does not play background music.
• Motorised scooters are welcomed in public parts of the venue.
• The lighting levels are varied.

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• Comments View
  • There is only stepped access to the right hand side of the building on the first floor.
  • Refer to the Level Change (First Floor) section in this guide for further details.

You are on Counter (Welcome Area). Skip to the next section.

Counter (Welcome Area)

• The counter is 13m (14yd 8in) from the entrance.
• There is level access to the counter from the entrance.
• There is not a bell to attract attention.
• There is sufficient space to write or sign documents on the counter.
• The height of the counter is 91cm (2ft 12in).
• There is not a lowered section.
• There is not a hearing assistance system.
• Lighting levels are good.

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• Comments View
  • The counter is used for making enquiries and receiving information.

You are on Welcome Area. Skip to the next section.

Welcome Area

• The Welcome Area is on the left after reception, through the door.
• The area is a social and collaboration space set up for reception, socialisation and consultation.
• There is a service counter at a surface height 89cm from the floor.
• Drinks and snacks are available at the discretion of staff.
• There is an internet connected computer available for visitor use.
• There is bench seating, adjustable height office chairs, and seating with armrests.
• There are tables with undersides 73cm from the floor.

You are on Lift (Standard). Skip to the next section.

Lift (Standard)

• There is a lift for public use.
• The lift is located to the left of the building, through the welcome area.
• The lift is a standard lift.
• The floors which are accessible by this lift are G, 1, 2, 3.
• There are manual, double doors which may be difficult to open to access the lift lobby on the ground floor.
• The lift is approximately 16m (17yd 1ft) from the main entrance.
• Staff do need to be notified for use of the lift.
• The clear door width is 80cm (2ft 7in).
• The dimensions of the lift are 100cm x 140cm (3ft 3in x 4ft 7in).
• There are separate entry and exit doors in the lift.
• The lift does have a visual floor indicator.
• The lift does have an audible announcer.
• The controls for the lift are within 90cm - 120cm from the floor.
• The lift does not have Braille markings.
• The lift does have tactile markings.
• The lighting level in the lift is moderate to good.

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• Comments View
  • The buttons marked 1 and 2 overcome the stairs between the different levels in the staff area on the first floor.
  • The button marked 3 is for access to the second floor.

You are on Lift (Stairlift). Skip to the next section.

Lift (Stairlift)

• There is a lift for public use.
• The lift is located immediately beyond the main entrance.
• The lift is a stair lift.
• The floors which are accessible by this lift are G, 1, 2.
• The lift is approximately 4m (4yd 1ft) from the main entrance.
• Staff do need to be notified for use of the lift.
• The dimensions of the lift are 70cm x 70cm (2ft 4in x 2ft 4in).
• The controls for the lift are within 90cm - 120cm from the floor.
• The lift does not have Braille markings.
• The lift does not have tactile markings.
• The lighting level in the lift is moderate to good.

You are on Other Floors. Skip to the next section.

Other Floors

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• Steps View
  • The floors which are accessible by stairs are G, 1, 2.
  • There are 15+ steps between floors.
  • The steps are clearly marked.
  • The steps are deep (18cm+).
  • The steps do have handrails.
  • The steps have a handrail on the right going up.
  • There is a landing.
  • The lighting levels are moderate to good.
• Other View
  • The area(s)/service(s) on the floors which are not accessible is/are the right hand side of the building on the first floor.

You are on Level Change (First Floor). Skip to the next section.

Level Change (First Floor)

• There is a/are step(s) to access this area/service.
• The step(s) is/are located on the first floor at the stairs landing.
• There is/are 2 step(s) to the area/service.
• The lighting levels at the step(s) are moderate to good.
• The step(s) is/are clearly marked.
• The step(s) is/are medium height (11cm - 17cm).
• There is a/are handrail(s) at the step(s).
• The handrail(s) is/are on the right going up the step(s).

You are on Level Change (First Floor Staff Area). Skip to the next section.

Level Change (First Floor Staff Area)

• There is a/are step(s) to access this area/service.
• The step(s) is/are located in the staff area to the left of the building, between lower and upper levels on the first floor.
• There is/are 7 step(s) to the area/service.
• The lighting levels at the step(s) are low to moderate.
• The step(s) is/are clearly marked.
• The step(s) is/are deep (18cm+).
• There is a/are handrail(s) at the step(s).
• The handrail(s) is/are on the right going up the step(s).
• There is a lift to access this area/service.
• The lift does bypass the step(s).

You are on Toilet with Adaptations (Right Hand Transfer). Skip to the next section.

Toilet with Adaptations (Right Hand Transfer)

• Accessible toilet facilities are available.

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• Location and Access View
  • There is Braille, tactile and pictorial signage on or near the toilet door.
  • This accessible toilet is approximately 18m (19yd 2ft) from the main entrance.
  • This accessible toilet is located to the left of the building, through the welcome area.
  • There is level access to this accessible toilet.
• Features and Dimensions View
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • The door opens by sliding (Bi-Fold).
  • The door is locked by a twist lock.
  • The width of the accessible toilet door is 90cm (2ft 11in).
  • The door is easy to open.
  • The dimensions of the accessible toilet are 168cm x 230cm (5ft 6in x 7ft 7in).
  • There is sufficient turning space in the cubicle for a wheelchair user.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 98cm (3ft 3in).
  • There is a dropdown rail on the transfer side.
  • There is a flush, however it is not on the transfer side.
  • The tap type is lever.
  • There is a mixer tap.
  • There is an emergency alarm.
  • The emergency pull cord alarm is not fully functional.
  • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
  • Disposal facilities are available in the cubicle.
  • There is a/are sanitary, non-infectious waste and clinical waste disposal units.
  • There is a/are coat hook(s).
  • The height of the coat hook is 111cm from the floor.
• Position of Fixtures View
  • Wall mounted grab rails are available for the toilet.
  • As you face the toilet the wall-mounted grab rails are on both sides.
  • There is not a shelf within the accessible toilet.
  • There is a mirror.
  • Mirrors are not placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 49cm (1ft 7in).
  • There is a hand dryer.
  • The hand dryer requires hands to be inserted into the top.
  • The hand dryer cannot be reached from seated on the toilet.
  • The hand dryer is placed higher than 100cm (3ft 3in).
  • The height of the hand dryer is 103cm (3ft 5in).
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The towel dispenser is placed higher than 100cm (3ft 3in).
  • The height of the towel dispenser is 120cm (3ft 11in).
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a wash basin.
  • The wash basin can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • There is a high colour contrast between the external door and wall.
  • There is a high colour contrast between the internal door and wall.
  • There is a high colour contrast between the wall-mounted grab rail(s) and wall.
  • There is a high colour contrast between the dropdown rail(s) and wall.
  • There is a high colour contrast between the walls and floor.
  • The lighting levels are low to moderate.
• Baby Change Facilities View
  • Baby change facilities are located within the venue.
  • Baby change facilities are located within the accessible toilet.
  • The height of the baby change table once extended is 109cm (3ft 7in).

You are on Standard Toilet(s) (First Floor). Skip to the next section.

Standard Toilet(s) (First Floor)

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• Availability and Location of Standard Toilets View
  • Standard toilet facilities are available.
• Access to Standard Shared Toilet(s) View
  • The shared toilets that were surveyed are located on the first floor.
  • The shared toilet(s) is/are approximately 6m (6yd 1ft) from the lift.
  • Inside the venue, there is level access to the shared toilet(s).
  • Lighting levels in the shared toilets are good.

You are on Standard Toilet(s) (Staff First Floor). Skip to the next section.

Standard Toilet(s) (Staff First Floor)

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• Availability and Location of Standard Toilets View
  • Standard toilet facilities are available.
• Access to Standard Shared Toilet(s) View
  • The shared toilets that were surveyed are located on the first floor in the staff area.
  • The shared toilet(s) is/are approximately 7m (7yd 1ft) from the lift.
  • Inside the venue, there is level access to the shared toilet(s).
  • Lighting levels in the shared toilets are moderate to good.
• Comments View
  • These toilets are for staff use only.

You are on Standard Toilet(s) (Staff Second Floor). Skip to the next section.

Standard Toilet(s) (Staff Second Floor)

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• Availability and Location of Standard Toilets View
  • Standard toilet facilities are available.
• Access to Standard Shared Toilet(s) View
  • The shared toilets that were surveyed are located off the stair landing between the first and second floors.
  • The shared toilet(s) is/are approximately 1m (3ft 3in) from the landing.
  • Inside the venue, there is not level access to the shared toilet(s).
  • Lighting levels in the shared toilets are moderate to good.
• Comments View
  • These toilets are for staff use only.

You are on Additional Info. Skip to the next section.

Additional Info

• Documents are not available in Braille.
• Documents are not available in large print.
• A bowl of water cannot be provided for an assistance dog.
• A member of staff trained in BSL skills is not normally on duty.
• This service cannot be requested.
• Home visits / services are available.