You are on Location. Skip to the next section.

Location

• There is a bus stop within 150m (164yds) of the venue.
• The nearest National Rail station is Drayton Park.
• The nearest underground station is Caledonian Road.

You are on Opening Times (Box Office). Skip to the next section.

Opening Times (Box Office)

• Monday 14:00 - 18:00.
• Tuesday 14:00 - 18:00.
• Wednesday 12:00 - 18:00.
• Thursday 12:00 - 18:00.
• Friday 12:00 - 18:00.
• Saturday 12:00 - 18:00.
• Sunday 12:00 - 18:00.

Collapse all Expand all

• Comments View
  • The Box Office closes 15 minutes after the last performance has started.
  • The venue is closed for most of August.
  • Times vary according to performances.

You are on Parking. Skip to the next section.

Parking

• The venue does not have its own car park.

Collapse all Expand all

• On Street Standard Parking View
  • Clearly signed and / or standard marked parking bays are available.
  • Standard marked parking bays are located outside the venue.
• Comments View
  • There is a strip of standard marked parking bays outside the venue.
  • Parking charges are as follows; £0.20 per 6 mins up to £4, max. stay 2 hrs
  • between 9:30am-4:30pm (free otherwise).

You are on Outside Access (Main Entrance). Skip to the next section.

Outside Access (Main Entrance)

• This information is for the entrance located at the front of the building.
• There is not level access into the venue.
• The main door(s) open(s) towards you (pull).
• The door(s) is / are double.
• The door(s) is / are heavy.
• The width of the door opening is 120cm (3ft 11in).

Collapse all Expand all

• Comments View
  • The stairs leading up to the entrance are medium height steps with handrails.
  • There is a bell at the bottom of the stairs where a member of staff can assist visitors to the lift on North Road is needed.

You are on Outside Access (North Road Entrance). Skip to the next section.

Outside Access (North Road Entrance)

• This information is for the entrance located along North Road.
• There is not level access into the venue.
• There is not a bell/buzzer.
• There is not an intercom.
• The main door(s) open(s) towards you (pull).
• The door(s) is / are double.
• The width of the door opening is 210cm (6ft 11in).

Collapse all Expand all

• Comments View
  • To use this entrance you must contact the venue in advance.
  • A member of staff is required to access this entrance and lift.
  • There is one step at this entrance that is medium height.

You are on Lift (Accessible Entrance). Skip to the next section.

Lift (Accessible Entrance)

• There is not a lift for public use.
• The lift is located at the Accessible Entrance.
• The lift is a platform lift.
• The floors which are accessible by this lift are G-1.
• The lift is approximately 1m (3ft 3in) from the Accessible Entrance.
• Staff do need to be notified for use of the lift.
• The clear door width is 84cm (2ft 9in).
• The dimensions of the lift are 84cm x 128cm (2ft 9in x 4ft 2in).
• There are separate entry and exit doors in the lift.
• There is not a mirror to aid reversing out of the lift.
• The lift does not have a visual floor indicator.
• The lift does not have an audible announcer.
• The controls for the lift are within 90cm - 120cm from the floor.
• The lighting level in the lift is good.

You are on Box Office. Skip to the next section.

Box Office

• There is level access to the Box Office from the entrance.
• The desk is low.
• Lighting levels are bright.
• There is a hearing assistance system.
• The type of system is a portable loop, can be requested in advance.
• Staff are trained to use the hearing assistance system.
• Free Carer or Personal Assistant tickets are available on request - call 0207 609 1800 for more details.
• Seating is available.

You are on Inside Access. Skip to the next section.

Inside Access

• There is level access to the service(s).
• There is a hearing assistance system.
• The system is a portable loop.
• Staff are trained to use the system.
• This venue does play background music.
• Music is played depending on events.
• Motorised scooters are welcomed in public parts of the venue.
• The lighting levels are varied.

Collapse all Expand all

• Comments View
  • Assistance dogs are welcomed in the venue.
  • The floors within the Theatre are accessible via lift.

You are on Other Floors. Skip to the next section.

Other Floors

Collapse all Expand all

• Steps View
  • The floors which are accessible by stairs are G-1-2.
  • There are 15+ steps between floors.
  • The steps are medium height (11cm - 17cm).
  • The steps do have handrails.
  • The steps have a handrail on both sides.
  • The lighting levels are good.
• Other View
  • The area(s)/service(s) on the floors which are not accessible is/are Balcony Seating and The Studio Space.

You are on Eating and Drinking. Skip to the next section.

Eating and Drinking

• The following information is for the bar.
• The bar does not serve food.
• Full table service is not available.
• Food or drinks are ordered from the service counter.
• Food or drinks can be brought to the table.
• There is not a lowered section at the counter.
• No tables are permanently fixed.
• No chairs are permanently fixed.
• Some chairs have armrests.
• The nearest table is approximately 5m (5yd 1ft) from the Main Entrance.
• The distance between the floor and the lowest table is 73cm (2ft 5in).
• The distance between the floor and the highest table is 134cm (4ft 5in).
• There is ample room for a wheelchair user to manoeuvre.
• Takeaway cutlery is not available.
• Drinking straws are available.
• Menus are hand held only.
• Menus are not available in Braille.
• Menus are not available in large print.
• Picture menus are not available.
• Menus are not presented in contrasting colours.
• The type of food served here is snacks and drinks.

Collapse all Expand all

• Comments View
  • There are bar stools available.
  • Other seating is available on request.

You are on Theatre. Skip to the next section.

Theatre

• There are designated spaces for wheelchair users.
• Designated seating is located in the Main House and downstairs. The Studio is not wheelchair accessible.
• Wheelchairs are left with you.
• A companion may sit with you.
• It is 15m (16yd 1ft) from the designated seating area to the nearest accessible toilet.
• There is a hearing assistance system.
• The hearing assistance system is a portable loop.
• Staff are trained to use the hearing assistance system.
• A deposit is not required for the hearing assistance system.
• There is not a wheelchair to borrow.
• Concessions are available.
• Assistance dogs are allowed in the auditorium.

Collapse all Expand all

• Comments View
  • Audio described performances are dependant on the company/show, please ask at the Box Office for more information.
  • Carer tickets are free.
  • Stage space now called The Studio.

You are on Toilet with Adaptations (Right Hand Transfer). Skip to the next section.

Toilet with Adaptations (Right Hand Transfer)

• Accessible toilet facilities are available.

Collapse all Expand all

• Location and Access View
  • There is pictorial signage on or near the toilet door.
  • This accessible toilet is approximately 20m (21yd 2ft) from the lift.
  • This accessible toilet is located next to the bar.
  • There is level access to this accessible toilet.
• Features and Dimensions View
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • The door opens outwards.
  • The door is locked by a locking handle.
  • The width of the accessible toilet door is 79cm (2ft 7in).
  • The door is easy to open.
  • The dimensions of the accessible toilet are 165cm x 230cm (5ft 5in x 7ft 7in).
  • There is not sufficient turning space in the cubicle for a wheelchair user.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 90cm (2ft 11in).
  • There is a dropdown rail on the transfer side.
  • There is a flush on the transfer side.
  • The tap type is lever.
  • There is a mixer tap.
  • The emergency pull cord alarm is fully functional.
  • Disposal facilities are available in the cubicle.
  • There is a/are general domestic waste disposal units.
  • There is not a/are not coat hook(s).
• Position of Fixtures View
  • Wall mounted grab rails are available for the toilet.
  • As you face the toilet the wall-mounted grab rails are on the left.
  • There is not a shelf within the accessible toilet.
  • There is a mirror.
  • Mirrors are placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 42cm (1ft 5in).
  • There is not a hand dryer.
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The towel dispenser is not placed higher than 100cm (3ft 3in).
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a wash basin.
  • The wash basin cannot be reached from seated on the toilet.
  • The wash basin is placed higher than 74cm (2ft 5in).
  • The height of the wash basin is 78cm (2ft 7in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is good.
  • There is a high colour contrast between the internal door and wall.
  • The contrast between the wall-mounted grab rail(s) and wall is good.
  • There is a good colour contrast between the dropdown rail(s) and wall.
  • The contrast between the walls and floor is good.
  • The lighting levels are good.
• Baby Change Facilities View
  • Baby change facilities are located within the venue.
  • Baby change facilities are located in the Accessible Toilet.
  • The height of the baby change table once extended is 85cm (2ft 9in).

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

Collapse all Expand all

• Availability and Location of Standard Toilets View
  • Standard toilet facilities are available.
• Access to Standard Shared Toilet(s) View
  • The shared toilets that were surveyed are located next to the bar.
  • The shared toilet(s) is/are approximately 20m (21yd 2ft) from the lift.
  • Inside the venue, there is level access to the shared toilet(s).
  • Lighting levels in the shared toilets are good.
• Comments View
  • All toilets are gender neutral.

You are on Additional Info. Skip to the next section.

Additional Info

• Documents can be requested in large print.
• A bowl of water can be provided for an assistance dog.
• A member of staff trained in BSL skills is not normally on duty.
• This service can be requested.