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Students' Union

Keele University, Keele, Staffordshire, ST5 5BG

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Access Guide

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Introduction

  • Services / facilities within the building include Student Union facilities, meeting rooms, Union Shop, Jobshop, ASK (Advice and Support at Keele), Student Union Finance Department, Volunteering, Student Activities, Print Shop, Munch Cafe, Blend Coffee Bar, Venue hire, Vehicle hire, Scuffy Squirrel Bar, Blueprint Bar, Ballroom and K2 Nightclub.
  • Services / facilities within the grounds include Pharmacy and shops.
  • Comments View
    • There is a parade of shops adjoining the Students' Union building that includes COSTA and Blackwells Book Store.

Opening Times (Pharmacy)

  • Monday 08:30 - 17:30.
  • Tuesday 08:30 - 17:30.
  • Wednesday 08:30 - 17:30.
  • Thursday 08:30 - 17:30.
  • Friday 08:30 - 17:30.
  • Saturday 11:00 - 13:00.
  • Sunday Closed.

Location

  • This venue is situated in the main university campus.
  • The nearest National Rail station is Stoke-on-Trent.
  • There is a bus stop within 150m (164yds) of the venue.

Site/Campus Car Park

  • Car Park View
    • The car park is located at the front of the Students' Union Building.
    • The nearest building(s) to this car park is/are Students' Union.
    • The car park type is open air/surface.
    • The car park does not have a height restriction barrier.
    • The car park surface is tarmac.
    • Designated Blue Badge parking bays are available.
    • The Blue Badge bay(s) is/are clearly marked.
    • There is/are 3 designated Blue Badge parking bay(s) within this car park.
    • The dimensions of the designated parking bay(s) are 380cm x 500cm (12ft 6in x 16ft 5in).
    • The dimensions of the designated bays do not vary in size.
  • Charges and Restrictions View
    • This car park can be used by anybody.
    • Parking charges apply for all except permit and Blue Badge holders.
    • Signs are provided to give information on parking charges/restrictions.
    • Signs are clearly presented.
    • Payment machines are located at the side of the car park.
    • Payment machines are located in the car park.
    • There is a payment machine at a convenient height for wheelchair users.
    • There is a level turning space (minimum 185cm x 210cm) in front of the payment machine(s).
    • Payment cannot be made by phone.
  • Drop Off Point View
    • There is not a designated drop off point in this car park.
    • There is a dropped kerb from the drop off point.
    • The dropped kerb does have tactile paving.
  • Car Park Access View
    • There is level access to the car park from the campus.
    • This car park is clearly signposted from the Campus.
    • The nearest designated bay is 37m (40yd 1ft) from the Students' Union entrance.

Outside Access (Main Entrance)

  • This information is for the entrance located at the front of the building.
  • There is not level access into the venue.
  • The main door(s) open(s) automatically (towards you).
  • Second set of doors View
    • The automatic doors are push pad activated.
    • The door(s) is / are single.
    • The width of the door opening is 114cm (3ft 9in).
    • There is a second set of doors.
    • The door(s) open(s) automatically (towards you).
    • The door(s) is / are single.
    • The width of the door opening is 114cm (3ft 9in).
    • There is a small lip on the threshold of the entrance, with a height of 2cm or below.

Level Change (Main Entrance)

  • There is a ramp/slope to access this area/service.
  • The ramp/slope is located in front of the entrance.
  • The ramp/slope is easy.
  • The ramp/slope is permanent.
  • There is a level landing at the top of the ramp/slope.

Outside Access (Rear Entrance)

  • This information is for the entrance located at the rear of the building.
  • There is not level access into the venue.
  • The main door(s) open(s) automatically (towards you).
  • Second set of doors View
    • The automatic doors are push pad activated.
    • The door(s) is / are double.
    • The width of the door opening is 170cm (5ft 7in).
    • There is a second set of doors.
    • The door(s) open(s) automatically (towards you).
    • The door(s) is / are double.
    • The width of the door opening is 160cm (5ft 3in).
  • Comments View
    • This entrance leads to the Outback Area.

Level Change (Rear Entrance)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located in front of the entrance.
  • The ramp or slope is easy.
  • The ramp or slope is permanent.

Shopping Parade

  • To the left of the Munch Bunch entrance there is a shopping parade that has a variety of shops which include a Pharmacy, Santander Bank, cashpoint, Costa Coffee, Blackwells Bookstore and a Cost cutter grocery store. The Cost cutter store has automatic double doors with an opening of 160 cm.
  • There is step free access to the shops.

Outside Access (Munch Cafe)

  • This information is for the entrance located at the front of the building.
  • There is level access into the venue.
  • The main door(s) open(s) automatically (towards you).
  • Second set of doors View
    • The automatic doors are push pad activated.
    • The door(s) is / are single.
    • The width of the door opening is 103cm (3ft 5in).
    • There is a second set of doors.
    • The door(s) open(s) automatically (towards you).
    • The door(s) is / are single.
    • The width of the door opening is 110cm (3ft 7in).
    • There is a small lip on the threshold of the entrance, with a height of 2cm or below.

Level Change (Munch Cafe)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located in front of the entrance.
  • The ramp or slope is easy.
  • The ramp or slope is permanent.
  • There is a level landing at the top of the ramp.
  • The ramp does not have handrails.

Outside Access (Pharmacy)

  • Entrance View
    • This information is for the entrance located at the front of the building.
    • There is step free access at this entrance.
    • There is a canopy or recess which provides weather protection at this entrance.
    • The main door(s) open(s) automatically (away from you).
    • The door(s) is/are push pad activated.
    • The door(s) is / are single.
    • The width of the door opening is 98cm (3ft 3in).

Outback Area

  • There is an outside area to the rear of the building, this can be accessed via the rear doors or off Keele Hall Road.

Eating and Drinking (Munch)

  • The following information is for the café.
  • Full table service is not available.
  • Food or drinks are ordered from the service counter.
  • Food or drinks can be brought to the table.
  • There is not a lowered section at the counter.
  • No tables are permanently fixed.
  • Some chairs are permanently fixed.
  • No chairs have armrests.
  • The nearest table is approximately 4m (4yd 1ft) from the Munch Cafe entrance.
  • The distance between the floor and the lowest table is 72cm (2ft 4in).
  • The distance between the floor and the highest table is 103cm (3ft 5in).
  • There is ample room for a wheelchair user to manoeuvre.
  • Plastic / takeaway cups are available.
  • Plastic / takeaway cutlery is available.
  • Drinking straws are not available.
  • Menus are wall only.
  • Picture menus are not available.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • The type of food served here is hot and cold snacks.
  • Opening Times View
    • Monday 08:00 - 02:00.
    • Tuesday 08:00 - 23:00.
    • Wednesday 08:00 - 03:00.
    • Thursday 08:00 - 23:00.
    • Friday 08:00 - 03:00.
    • Saturday 10:00 - 23:00.
    • Sunday 11:00 - 23:00.

Reception (Main Reception)

  • The desk is 5m (5yd 1ft) from the main entrance.
  • There is level access to reception from the entrance.
  • The lighting levels are medium.
  • The reception desk is low (76cm or lower).
  • The desk is generally staffed.
  • There is a hearing assistance system.
  • The type of system is a fixed loop.
  • Staff are trained to use the system.

Inside Access

  • There is level access to the service(s).
  • This venue does not play background music.
  • The lighting levels are varied.
  • Motorised scooters are allowed in public parts of the venue.

Inside Access (Pharmacy)

  • There is level access to the service.
  • There is a hearing assistance system.
  • The system is a fixed loop.
  • Staff are trained to use the system.
  • In all areas of the pharmacy.
  • This venue does not play background music.
  • The lighting levels are bright.
  • Comments View
    • There is a consultation room to the left as you enter the pharmacy.
    • The consultation room is accessed via a single width door.
    • The door opens away from you (push).
    • The door is heavy.
    • The width of the opening is 78cm.
    • Chairs with armrests are available in the waiting area and consultation room.

Counter (Cloakroom)

  • The counter is 6m (6yd 1ft) from the main entrance.
  • There is level access to the counter from the entrance.
  • There is sufficient space to write or sign documents on the counter.
  • The height of the counter is 76cm (2ft 6in).
  • There is not a hearing assistance system.
  • Comments View
    • The cloakroom is located next to the main reception.
    • The facility is manned by staff when open.

Counter (Pharmacy)

  • The desk is 6m (6yd 1ft) from the pharmacy entrance.
  • The counter is clearly visible from the entrance.
  • There is step free access to this counter.
  • The lighting levels in this area are good.
  • The reception counter is medium height (77cm - 109cm).
  • There is a low section of the counter (76cm or below) available.
  • There is not a clear knee recess beneath the low counter.
  • The desk is staffed.
  • There is a hearing assistance system.
  • The type of system is a fixed loop.
  • The hearing assistance system is not signed.
  • Staff are trained to use the system.

Union Shop

  • The shop is to the left of the main reception, on the raised area of the ground floor.

Reception (ASK/Jobshop)

  • ASK is located to the left of the main entrance within the raised area.
  • The desk is 4m (4yd 1ft) from the platform lift.
  • Clear signage for the reception area is visible from the lift.
  • There is step free access to this reception area, via lift.
  • The lighting levels in the reception area are bright.
  • The reception desk/counter is low (76cm or lower).
  • There is not a clear knee recess beneath the low counter.
  • The desk is staffed.
  • There is not a hearing assistance system.
  • Comments View
    • The ASK area contains 3 consultation rooms.
    • The Jobshop is to the right of the reception desk.

Level Change (Jobshop)

  • There is a/are step(s) to access this area/service.
  • The step(s) is/are located within ASK to the right of reception.
  • There is/are 3 step(s) to the area/service.
  • The lighting levels at the step(s) are bright.
  • The step(s) is/are clearly marked.
  • The step(s) is/are deep (18cm+).
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on both sides.

Level Change (Ground Floor)

  • There is a ramp/slope to access this area/service.
  • The ramp/slope does bypass the step(s).
  • The ramp/slope is located to the left of the main reception.
  • The ramp/slope is steep.
  • The ramp/slope is permanent.
  • There is a level landing at the top of the ramp/slope.
  • The ramp does have handrails.
  • The handrails are on the left going up.
  • The width of the ramp/slope is 117cm (3ft 10in).
  • There is a/are step(s) to access this area/service.
  • The step(s) is/are located to the right of the ramp.
  • There is/are 3 step(s) to the area/service.
  • The lighting levels at the step(s) are medium.
  • The step(s) is/are clearly marked.
  • The step(s) is/are medium height (11cm - 17cm).
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on the left going up.
  • There is a lift to access this area/service.
  • The lift does bypass the step(s).
  • The lift does bypass the ramp/slope.

Lift (Ground Floor)

  • There is a lift for public use.
  • The lift is located to the left of the main reception.
  • The lift is a platform lift.
  • The floors which are accessible by this lift are GF and UF.
  • Wall mounted information boards are not provided at lift landings.
  • The platform lift accesses a small level change.
  • The lift is approximately 15m (16yd 1ft) from the main entrance.
  • Staff do not need to be notified for use of the lift.
  • The dimensions of the lift are 92cm x 130cm (3ft x 4ft 3in).
  • There is not a mirror to aid reversing out of the lift.
  • The lift does not have a visual floor indicator.
  • The lift does not have an audible announcer.
  • The lift does not have Braille markings.
  • The lift does not have tactile markings.
  • The controls for the lift are within 90cm - 120cm from the floor.

Blend

  • There is a fast food takeaway to the right just past reception serving coffee and snacks.

Other Floors

  • Steps View
    • The floors which are accessible by stairs are G-1-2.
    • There are 15 steps between floors.
    • The lighting levels are medium.
    • The steps are clearly marked.
    • The steps are medium (11cm - 17cm).
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • There is a landing.

Lift (Main)

  • There is a lift for public use.
  • The lift is located to the right of reception.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are G, 1 and 2.
  • Wall mounted information boards are not provided at lift landings.
  • The weight limit for the lift is 630 kg.
  • The lift is approximately 19m (20yd 2ft) from the main entrance.
  • Staff do not need to be notified for use of the lift.
  • The clear door width is 90cm (2ft 11in).
  • The dimensions of the lift are 105cm x 140cm (3ft 5in x 4ft 7in).
  • There are not separate entry and exit doors in the lift.
  • There is a mirror to aid reversing out of the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The lift has a hearing enhancement system.
  • The lift does have Braille markings.
  • The lift does have tactile markings.
  • The controls for the lift are within 90cm - 120cm from the floor.
  • The lighting level in the lift is medium.

Eating and Drinking (Scruffy Squirrel)

  • The following information is for the bar.
  • The bar does serve food.
  • Full table service is not available.
  • Food or drinks are ordered from the service counter.
  • Food or drinks can be brought to the table.
  • There is not a lowered section at the counter.
  • Some tables are permanently fixed.
  • Some chairs are permanently fixed.
  • Some chairs have armrests.
  • The nearest table is approximately 5m (5yd 1ft) from the main lift.
  • The standard height for tables is 71cm.
  • There is ample room for a wheelchair user to manoeuvre.
  • Plastic / takeaway cups are available.
  • Drinking straws are available.

Eating and Drinking (Blueprint)

  • The following information is for the bar.
  • The bar does not serve food.
  • Full table service is not available.
  • Food or drinks are ordered from the service counter.
  • Food or drinks can be brought to the table.
  • There is not a lowered section at the counter.
  • Some tables are permanently fixed.
  • Some chairs are permanently fixed.
  • No chairs have armrests.
  • The nearest table is approximately 5m (5yd 1ft) from the bar entrance.
  • The distance between the floor and the lowest table is 69cm (2ft 3in).
  • The distance between the floor and the highest table is 73cm (2ft 5in).
  • There is ample room for a wheelchair user to manoeuvre.
  • Plastic / takeaway cups are available.
  • Drinking straws are available.

Counter (Print and Copy Shop)

  • The desk is 5m (5yd 1ft) from the main lift.
  • Print and Copy Shop is located on the second floor, to the left.
  • Clear signage for the counter is visible from the lift.
  • There is step free access to this counter, via lift.
  • The lighting levels in this area are good.
  • The reception counter is medium height (77cm - 109cm).
  • There is not a low section of the counter (76cm or below) available.
  • There is not a clear knee recess beneath the low counter.
  • The desk is not staffed.
  • There is a bell to attract attention.
  • The bell is at a suitable height for a wheelchair user.
  • There is not a hearing assistance system.

Activities and Volunteering

  • Activities is located on the first floor to the right as you exit the main lift.

Ballroom

  • The Ballroom is located on the first floor.
  • During live entertainment performances, upon advanced request, Keele SU is able to provide special assistance to its customers.
  • The use of raised platforms and or dedicated viewing areas can be provided as required to ensure all customers with accessibility needs can view the performance in a safe environment.

K2

  • K2 is located on the first floor.
  • There is additional seating with a level change located to the right of the bar.

Accessible Toilet (Ground Floor)

  • Accessible toilet facilities are available.
  • Location and Access View
    • There is pictorial signage on or near the toilet door.
    • This accessible toilet is approximately 25m (27yd 1ft) from the main entrance.
    • This accessible toilet is located to the right of the main reception desk.
    • There is level access to this accessible toilet.
  • Features and Dimensions View
    • This is a shared toilet.
    • A key is required for the accessible toilet.
    • The key is a radar key.
    • The key can be obtained from reception.
    • The door opens outwards.
    • The door is locked by a locking handle.
    • The width of the accessible toilet door is 98cm (3ft 3in).
    • The door is heavy.
    • The dimensions of the accessible toilet are 176cm x 235cm (5ft 9in x 7ft 9in).
    • There is a clear 150cm x 150cm manoeuvring space in the accessible toilet.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 107cm (3ft 6in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • There is a mixer tap.
    • There is an emergency pull cord alarm in the cubicle.
    • The emergency pull cord alarm is fully functional.
    • Disposal facilities are available in the cubicle.
    • There is a/are female sanitary and clinical waste disposal units.
    • There is not a/are not coat hook(s).
  • Position of Fixtures View
    • Wall mounted grab rails are available for the toilet.
    • As you face the toilet the wall-mounted grab rails are on the left.
    • There is not a shelf within the accessible toilet.
    • There is a mirror.
    • Mirrors are placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 49cm (1ft 7in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • There is not a towel dispenser.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is placed higher than 100cm (3ft 3in).
    • The height of the toilet roll holder is 118cm (3ft 10in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
    • There is a soap dispenser.
    • The soap dispenser cannot be reached from seated on the toilet.
    • The height of the soap dispenser is 114cm.
  • Colour Contrast and Lighting View
    • The contrast between the internal door and wall is poor.
    • The contrast between the external door and wall is poor.
    • The contrast between the wall-mounted grab rail(s) and wall is good.
    • The contrast between the dropdown rail(s) and wall is good.
    • The contrast between the walls and floor is good.
    • The lighting levels are medium.
  • Comments View
    • There is also an accessible toilet on the first floor with transfer space on the right.

Standard Toilet(s)

Additional Info

  • Staff do receive disability awareness / equality training.
  • Documents can be requested in Braille.
  • Documents can be requested in large print.