Access Guide
COVID-19 Information (Kettering General Hospital NHS Foundation Trust Covid-19 Information)
- The information in this section was taken in January 2021.
- For more information about the measures in place for Covid-19 please click here (new tab) .
Getting To The Hospital
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By Road
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- Exit the A14 at Junction 7 and follow the signs for the Town Centre. Carry on past the Crematorium on the left. At the roundabout either take the right exit for Car Parks A and B, or go straight ahead on Rothwell Road past the Main Hospital site. Before the bridge use Car park D for Entrance 4 and the Treatment Centre. The post code to use for a Sat-Nav is NN16 8UZ.
- There are several car parks across the Hospital site but the 3 main ones are Car Parks A and B which service the main building and the Outpatients Departments and Car Park D which services the Treatment Centre. Car parks A and D are open-air and Car Park B is 2-tiered with limited accessible parking.
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By Bus
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- There are several Bus routes which stop outside the Hospital, they are; the X1 Corby provides a regular service from the Town Centre (Stagecoach); the number 19 Rothwell and Desborough (Stagecoach); the number 10 West Hunsbury, Northampton, Moulton, Holcot, Old, Mawsley and Broughton (Stagecoach); the X10 Market Harborough/Northampton (Stagecoach) and the number 34 Wellingborough (Centrebus) .
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By Train
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- The nearest train station is Kettering, it is approximately 0.5 miles from the Hospital which is a short 10 minute walk. There are several Taxi Services which run from the train station.
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Useful Links
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- Please see the link below for information on east midland trains.
- To view the web page described above click here (opens in new tab).
- Please see the link below for information about Stagecoach Bus services.
- To view the web page described above click here (opens in new tab).
- Please see the link below for information about Northamptonshire Travel.
- To view the web page described above click here (opens in new tab).
- Please see the link below for the route from Kettering Train Station to the Hospital.
- To view the web page described above click here (opens in new tab).
Getting Help and Assistance
- There is a Patient Advice and Liaison Service (PALS) at the hospital.
- The Patient Advice and Liaison Service (PALS) is located on the ground floor of the Main Hospital Building in the corridor to the right of the Main Hospital Reception.
- The telephone number for the Patient Advice and Liaison Service (PALS) is 01536 493 305.
- The email address for the Patient Advice and Liaison Service (PALS) is [email protected]
- There are volunteers available for help and assistance at the hospital.
- Volunteers do not receive disability awareness / equality training.
- Hospital staff do receive disability awareness / equality training.
- Volunteers can be found at the Main Entrance and throughout the Main Hospital building corridors.
- No hospital staff receive deaf awareness training.
- There is an assistance dog toilet or toileting area on the hospital site.
- The assistance dog toilet or toileting area is located on the green areas around the hospital site.
- Water bowls for assistance dogs are available.
- BSL interpreters can be provided on request.
- Language interpreters can be provided on request.
- A mobility scooter charging point is not available at the hospital.
- Mobility aids are available to help patients move around and include; wheelchairs, mobile hoists and adjustable beds.
- To obtain mobility aids please contact a member of staff.
Hospital Parking (Area A)
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Parking
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- The hospital does have a dedicated car park.
- The car park is located at the front of the building off Rothwell Road.
- The car park type is open air/surface.
- The car park does not have a height restriction barrier.
- The car park does not have a barrier control system.
- The car park surface is tarmac.
- There is a/are Blue Badge parking bay(s) available.
- The Blue Badge bay(s) is/are clearly marked.
- There is/are 5 designated Blue Badge parking bay(s) within the hospital car park.
- The dimensions of the designated Blue Badge parking bay(s) surveyed are 240cm x 500cm (7ft 10in x 16ft 5in).
- There is not a 120cm hatched zone around the Blue Badge parking bay(s).
- Parking spaces for Blue Badge holders do not need to be booked in advance.
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Drop-off Point
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- There is a designated drop-off point.
- The drop-off point is located in front of the Area A Entrance.
- There is a dropped kerb from the drop-off point.
- The dropped kerb does not have tactile paving.
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Paying
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- There are parking charges for the hospital car park.
- Payment signs are provided.
- Payment signs are clearly presented.
- Payment signs are located at the payment machines in the car park and throughout the car park.
- Payment signs do make it clear if parking charges apply to Blue Badge holders.
- Parking is free for Blue Badge holders.
- Free parking for Blue Badge holders is for 3 hours only.
- Payment machines are located throughout the car park.
- There is not a payment machine at a convenient height for wheelchair users.
- To see the hospital parking charges please click here (opens new tab).
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Access to the Hospital
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- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is/are slopes/ramps.
- The hospital entrance is clearly visible from the car park.
- The nearest designated Blue Badge parking bay is approximately 22m (24yd 2in) from the Area A Entrance.
Getting To (Lamport Ward)
- Lamport Ward is/are located on the first floor of Area A.
- Access to Lamport Ward is via the Area A entrance.
- Enter via the Area A entrance, turn right and take the lift located straight ahead to the first floor. Exit the lift and follow the corridor to the end. Lamport Ward is located on the left.
- There is step free access, via lift, to Lamport Ward .
- Lamport Ward is approximately 15m from the lift.
- Wayfinding signage is provided.
- There is flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.
- There is flooring in corridors which includes patterns or colours which could be confusing or look like steps or holes to some people.
Outside Access (Area A Entrance)
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Entrance Details
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- This information is for the entrance located at the front of the building facing the Area A car park off Rothwell Road.
- The entrance area/door is clearly signed.
- There is ramped/sloped access at this entrance.
- There is a canopy or recess which provides weather protection at this entrance.
- The entrance door(s) does not/do not contrast visually with its immediate surroundings.
- There is not a bell/buzzer.
- There is not an intercom.
- There is not a door release button when exiting.
- The main door(s) open(s) automatically.
- The door(s) is/are double width.
- The width of the door opening is 110cm.
- There is a second set of doors.
- The door(s) open(s) automatically.
- The door(s) is/are double width.
- The width of the door opening is 117cm.
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Ramp/Slope Details
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- The ramp/slope is located leading to the Area A Entrance.
- The ramp/slope gradient is slight.
Other Floors
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Stairs
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- Signs indicating the location of the stairs are not clearly visible from the entrance.
- The floors which are accessible by stairs are G,1.
- There are 14 steps between floors.
- The height of the step(s) is/are between the recommended 15cm and 18cm.
- The going of the step(s) is/are not between the recommended 30cm and 45cm.
- The steps are clearly marked.
- The steps do have handrails.
- The steps have a handrail on both sides.
- Handrails are at the recommended height (90cm-100cm).
- Handrails do cover the flight of stairs throughout its length.
- Handrails are easy to grip.
- Handrails do not extend horizontally beyond the first and last steps.
- There is a landing.
- Clear signs indicating the facilities on each floor of the building are not provided on landings.
- The lighting levels are good.
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Comments
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- There is signage on the ground floor as you approach the stairs but no signage on the first floor when coming down the stairs.
Lift
- There is a lift for public use.
- The lift is located to the right on entering the Area A Entrance.
- Signs indicating the location of this lift are not clearly visible from the entrance.
- The lift is approximately 10m (10yd 2ft) from the Area A Entrance.
- The lift is a standard lift.
- Staff do not need to be notified for use of the lift.
- The floors which are accessible by this lift are G,1.
- Clear signs indicating the facilities on each floor are not provided on lift lobby landings.
- There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
- Lift doors do contrast visually with lift lobby walls.
- The external controls for the lift are not within 90cm - 110cm from the floor.
- The controls on the ground floor are set at 122cm from the floor and the controls on the first floor are 104cm from the floor.
- The colour contrast between the external lift controls and the control plate is good.
- The colour contrast between the external lift control plate and the wall is fair.
- The clear door width is 130cm (4ft 3in).
- The dimensions of the lift are 160cm x 278cm (5ft 3in x 9ft 1in).
- There are separate entry and exit doors in the lift.
- There is not a mirror to aid reversing out of the lift.
- There is not a list of floor services available within the lift.
- The lift does have a visual floor indicator.
- The lift does not have an audible announcer.
- The internal controls for the lift are within 90cm - 120cm from the floor.
- There is a hearing loop system.
- The lift does not have Braille markings.
- The lift does have tactile markings.
- The lighting level in the lift is good.
Ward (Lamport Ward)
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Ward Information
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- This is a/an Elderly Care ward.
- This is a male ward.
- There is/are 3 bay(s) available.
- There is/are 2 side room(s) available.
- There is/are 22 bed(s) on this ward in total.
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Ward Access
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- There is a/are door(s) leading into the ward.
- The door(s) open(s) towards you (pull).
- The door(s) is/are double width.
- The door(s) is/are heavy.
- The width of the door opening is 154cm (5ft 1in).
- There is level access throughout the ward.
- There is clear signage on the ward.
- The type of flooring is vinyl/laminate.
- There is flooring on the ward which is shiny and could cause issues with glare or look slippery to some people.
- The lighting levels are medium.
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Reception/Nurses' Station
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- The height of the ward reception desk is 110cm.
- There is a lowered section.
- The height of the lowered section of the desk is 72cm.
- There is not a hearing assistance system available at the desk.
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Ward Features and Patient Facilities
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- The ward does play background music.
- There is a chair with armrests on both sides.
- A mobile hoist is available on the ward.
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Visitor Facilities
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- There are no accessible toilet facilities on the ward for visitors.
- Accessible toilet facilities for visitors are located on the ground floor of Area A.
- There are standard toilet facilities on the ward for visitors.
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Visiting Times
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- There are set visiting times for the ward.
- Visiting times are 15:00 - 16:00 and 19:00 - 20:00.
- The visiting times are the same for each day.
- Protected meal times are between 08:00 – 09:00 and 13:15 – 14:15 and 17:15 – 18:15.
Washroom (Shower)
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Washroom Details
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- The washroom surveyed has a wheel in shower, a toilet and a wash basin.
- There is/are 1 washroom(s) of this type in the ward.
- There is step free access to the washroom surveyed once inside the ward.
- This washroom is male.
- There is pictorial and written or text signage on or near the washroom door.
- The washroom door(s) open(s) inwards.
- The door(s) is/are locked by a twist lock.
- The door(s) is/are heavy to open.
- The width of the door opening is 87cm (2ft 10in).
- The dimensions of the washroom are 234cm x 243cm (7ft 8in x 7ft 12in).
- The washroom does not have an unobstructed minimum turning space of 150cm x 150cm.
- There is an emergency pull cord alarm.
- The emergency pull cord alarm is within reach and fully functional.
- There is not a flashing fire alarm beacon within the washroom.
- There is a/are coat hook(s) 160cm from the floor.
- There is a mirror.
- There is not a tall mirror, with suitable specifications, for ease of use.
- There is a wash basin.
- The wash basin can be reached from seated on the toilet.
- The height of the wash basin is 74cm.
- There are no wall-mounted grab rails for the wash basin.
- The tap type is twist/turn. It is not a mixer tap.
- There is a soap dispenser.
- The soap dispenser cannot be reached from seated on the toilet.
- The height of the soap dispenser is 82cm.
- There is a towel dispenser.
- The towel dispenser cannot be reached from seated on the toilet.
- The height of the towel dispenser is 130cm.
- There is not a hand dryer.
- Disposal facilities are available.
- The washroom has a non-slip floor.
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Toilet Details
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- The height of the toilet seat above floor level is 45cm (1ft 6in).
- The cistern is close coupled and can act as a back rest.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 140cm.
- There is a flush, however it is not on the transfer side.
- There is no dropdown rail for the toilet.
- There are no wall-mounted grab rails for the toilet.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The height of the toilet roll holder is 82cm.
- There is not a colostomy changing shelf for standing users next to the toilet.
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Shower Details
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- There is a wheel in shower.
- The shower head is height adjustable.
- The shower control type is twist/turn.
- A shower chair is available.
- There are not wall-mounted grab rails available for the shower.
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Colour Contrast and Lighting
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- The colour contrast between the external washroom door and wall is poor.
- The colour contrast between the internal washroom door and wall is poor.
- The toilet seat colour contrast is good.
- The colour contrast between the washroom floor and walls is good.
- Lighting levels are medium.
Standard Toilet(s)
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Availability and Location of Standard Toilets
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- Standard toilet facilities are available.
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Access to Standard Male Toilet(s)
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- The male toilet(s) is/are approximately 7m (7yd 1ft) from the ward entrance.
- Inside the venue, there is level access to the male toilet(s).
- An ambulant toilet with wall mounted grab rails is available.
- Lighting levels are medium.
Related Access Guides
- To view other access guides that are related to this one please use the links below.
- Main Entrance - Main Building/Cardiac Centre and Foundation Wing link (new tab) - click here.
- Area A link (new tab) - click here.