Access Guide
Leisure Facilities Introduction
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Leisure Facilities Information
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- The leisure facilities are located on the ground floor, in the left hand corridor as you enter the hotel via the main entrance.
Getting Here
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By Road
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- This hotel is located on the outskirts of Brighouse, just off Junction 25 of the M62. The hotel is located off the A644.
- This hotel has its own car park which is free for all users.
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By Bus
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- There is not a bus stop within 150 metres of the hotel.
- The nearest bus stop is located on the A644, approximately 260 metres from the hotel.
- For more information on buses in Yorkshire please click here (opens new tab).
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By Train
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- The nearest Railway Station is Brighouse.
- Brighouse Station is situated in the centre of Brighouse, located approximately 1.4 miles from the hotel. There are bus and taxi routes to the hotel from the station.
- For more information on National Rail please click here (opens new tab).
Getting Help and Assistance
- There is a member of staff available for help and assistance.
- Staff receive disability awareness/equality training.
- There is a member of staff trained in British Sign Language.
- Staff do not receive deaf awareness training.
- The alternative formats documents can be provided in include; large print on request.
- There is an assistance dog toilet or toileting area at the venue/near by.
- The assistance dog toilet or toileting area is located on the grass areas surrounding the hotel.
- Water bowls for assistance dogs are available.
- There are mobility aids available.
- The mobility aids available include wheelchairs.
Opening Times (Leisure Facilities)
- Monday 06:30 - 22:00.
- Tuesday 06:30 - 22:00.
- Wednesday 06:30 - 22:00.
- Thursday 06:30 - 22:00.
- Friday 06:30 - 22:00.
- Saturday 08:00 - 21:00.
- Sunday 08:00 - 21:00.
Parking
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Parking
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- The hotel does have its own parking facilities.
- The car park is located at the front of the hotel.
- The car park type is open air/surface.
- The car park does not have a height restriction barrier.
- The car park does not have a barrier control system.
- The car park surface is tarmac.
- Clearly marked/signposted parent and child parking bays are not available.
- All parking spaces are provided on a first come first served basis.
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Blue Badge Parking
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- There is a/are Blue Badge parking bay(s) available.
- The Blue Badge bay(s) is/are clearly marked and signposted.
- There is/are 4 designated Blue Badge parking bay(s) within the car park.
- The dimensions of the designated Blue Badge parking bay(s) surveyed are 460cm x 602cm (15ft 1in x 19ft 9in).
- Parking spaces for Blue Badge holders do not need to be booked in advance.
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Paying
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- There are not parking charges for the car park.
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Access from the Car Park
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- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is/are slopes/ramps.
- The entrance is clearly visible from the car park.
- The surface on the approach to the entrance is concrete tiles.
- There is not a road to cross between the car park and the entrance.
- There is no tactile paving on dropped kerbs between the car park and the entrance.
- The nearest designated Blue Badge parking bay is approximately 21m (22yd 2ft) from the hotel entrance.
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Drop-off Point(s)
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- There is not a/are not clearly marked drop-off point(s).
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Comments
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- The car park is built on a hill and is on 3 levels.
- The Blue Badge bays are located on the top level and access to the hotel is via ramp or steps (please see the Blue Badge parking level change section).
- The standard parking is located on the middle level and on the lower level.
- Access to the hotel from the standard car park is via ramp or steps (please see the standard parking level change section).
Level Change (Blue Badge Parking)
- There is a ramp/slope to access this area/service.
- The ramp/slope does bypass the step(s).
- The ramp/slope is located to the left or the right of the hotel entrance, leading from the car park.
- The ramp/slope is easy.
- There is a/are step(s) to access this area/service.
- The step(s) is/are located leading from the Blue Badge bays to the top access road.
- There is/are 10 step(s) to the area/service.
- The step(s) is/are clearly marked.
- There is not tactile paving at the top and bottom of the steps.
- The step(s) is/are medium height (11cm - 17cm).
- There is a/are handrail(s) at the step(s).
- The handrail(s) is/are on both sides.
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Comments
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- This slope or steps are also used if parking in the middle or lower level of the car park.
Level Change (Standard Parking)
- There is a ramp/slope to access this area/service.
- The ramp/slope does bypass the step(s).
- The ramp/slope is located to the right of the standard parking.
- The ramp/slope is steep.
- There is a/are step(s) to access this area/service.
- The step(s) is/are located leading from the lower and middle levels of the car park to the Blue Badge car park.
- There is/are 15+ step(s) to the area/service.
- The step(s) is/are not clearly marked.
- There is not tactile paving at the top and bottom of the steps.
- The step(s) is/are deep (18cm+).
- There is not a/are not handrail(s) at the step(s).
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Comments
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- There are 16 deep steps leading from the lower standard car park to the middle standard car park (photograph 3).
- There are 18 deep steps leading from the middle standard car park to the Blue Badge car park (photograph 4).
- There are a further 10 medium height steps leading from the Blue Badge car park (please see the Blue Badge parking level change section).
Outside Access (Hotel Entrance)
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Entrance
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- This information is for the entrance located at the front of the hotel.
- The entrance area/door is clearly signed.
- There is ramped/sloped access at this entrance.
- There is a canopy or recess which provides weather protection at this entrance.
- The entrance door(s) does not/do not contrast visually with its immediate surroundings.
- The bell/buzzer is not in a suitable position to allow wheelchair users to gain access.
- The height of the bell/buzzer is 145cm (4ft 9in).
- The main door(s) open(s) towards you (pull).
- The door(s) is/are double width.
- The door(s) may be difficult to open.
- The width of the door opening is 158cm.
- There is a second set of doors.
- The door(s) open(s) automatically.
- The door(s) is/are double width.
- The width of the door opening is 103cm.
- There is a member of staff available for assistance at this entrance.
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Ramp/Slope
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- The ramp/slope is located in front of the entrance.
- The gradient of the ramp/slope is steep.
- The ramp/slope is permanent.
- There is not a level landing at the top of the ramp/slope.
- There is not a/are not handrail(s) at the ramp.
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Comments
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- There is a kerb at this entrance. It is 5cm high and is located at the bottom of the ramp.
- There is a steep portable ramp (90cm wide) to overcome the dropped kerb (shown in photograph 8).
- Please ask a member of staff for the portable ramp.
Reception
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Reception
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- The reception point is located ahead as you enter the hotel.
- The reception point is approximately 4m (4yd 1ft) from the hotel entrance.
- The reception area/desk is clearly visible from the entrance.
- There is step-free access to the reception point.
- There is a clear unobstructed route to the reception point.
- There are no windows, TVs, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
- The counter is not placed in front of a plain background.
- The lighting levels at the reception point are good.
- There is sufficient space to write or sign documents on the counter.
- There is not a lowered section of the counter.
- The counter is staffed.
- Clipboards can be provided to anyone who is unable to use the desk.
- There is a hearing assistance system at the reception point.
- The type of system is a portable loop.
- The hearing assistance system is not signed.
- Staff are trained to use the hearing system.
- Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are provided in the reception area.
- The type of flooring in the reception area is carpet and wood.
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Reception Seating Area
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- There is a waiting area close to the reception point.
- Access to the waiting area is unobstructed.
- There is sufficient space for a wheelchair user to use the waiting area.
Getting Around
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Access
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- There is step-free access throughout the ground floor.
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Circulation
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- There are doors in corridors/walkways which have to be opened manually.
- The type of flooring in corridors/walkways is carpet and tiles.
- There is some flooring in corridors/walkways which includes patterns or colours which could be confusing or look like steps or holes to some people.
- There is some flooring in corridors/walkways which is shiny and could cause issues with glare or look slippery to some people.
- There is good colour contrast between the walls and floor in the majority of corridors/walkways.
- There is a mixture of seating with and without armrests at regular intervals.
- The lighting levels are varied.
- Access to other floors/levels is via stairs.
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Signage
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- Wayfinding signage is provided.
- The colour, design and typeface of signs is consistent throughout the building.
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Audio
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- This venue does play background music in public areas.
- Music is played in the reception lobby and restaurant/bar.
- There is a hearing assistance system in the public areas of the building.
- The system is a fixed loop.
- The hearing assistance loops are located at the reception desk, restaurant/bar and in the Clifton Suite.
Entrance (Hotel Internal Entrance)
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Entrance
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- This information is for the entrance located on the ground floor, in the left hand corridor.
- The entrance area/door is clearly signed.
- There is step free access at this entrance.
- The entrance door(s) does/do contrast visually with its immediate surroundings.
- The main door(s) open(s) away from you (push).
- The door(s) is/are double width.
- The door(s) may be difficult to open.
- The width of the door opening is 152cm.
Reception (Leisure Facilities)
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Reception
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- The reception point is located to the left as you enter the leisure facilities entrance.
- The reception point is approximately 2m (2yd 7in) from the leisure facilities entrance.
- The reception area/desk is clearly visible from the entrance.
- There is step free access to the reception point.
- There is a clear unobstructed route to the reception point.
- There are no windows, TVs, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
- The counter is placed in front of a plain background.
- The lighting levels at the reception point are good.
- There is sufficient space to write or sign documents on the counter.
- There is not a lowered section of the counter.
- The counter is staffed.
- There is not a hearing assistance system at the reception point.
- Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are not provided in the reception area.
- The type of flooring in the reception area is carpet.
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Reception Seating Area
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- There is not a waiting area close to the reception point.
Fitness Suite
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Access to Fitness Suite
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- The fitness suite is located to the left as you enter the leisure facilities.
- The fitness suite is 3m (3yd 10in) from the leisure facilities entrance.
- There is level access to the fitness suite.
- There are not doors into the fitness suite.
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Fitness Suite (General)
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- Staff receive some training in assisting disabled people.
- Training provided is in the hotel.
- Equipment suitable for mobility or sensory impaired users includes free weights, rowing machines and press bench.
- A portable hearing loop is not available for induction.
- There is clear manoeuvring space between equipment.
- There is level access to all of the equipment.
Swimming Pool
- There is level access from the changing area to the swimming pool.
- There is not a ramped entrance into the water.
- There is a wet side chair available.
- There is not a hoist for wheelchair users to access the water.
- There are steps into the swimming pool.
- There are 5 steps.
- There is a ladder type entrance into the water.
- There is a handrail on both sides of the ladder.
Changing Area (Male)
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Changing Area
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- There is a/are changing area(s) available.
- The changing area that was surveyed is located to the right as you enter the leisure facilities.
- The changing area is approximately 4m from the leisure facilities entrance.
- The changing area is approximately 2m from reception.
- The changing area is approximately 6m from the swimming pool.
- There is step free access to the changing area.
- The facilities available within the changing area include; an accessible changing room/cubicle, standard showers, standard toilets and baby change facilities.
- This is a male changing area.
- Similar female changing area(s) are available.
- The door(s) open(s) away from you (push).
- The door(s) is/are single width.
- The door(s) may be difficult to open.
- The width of the door opening is 77cm.
- The type of flooring in the changing area is tiles.
- There is not a flashing fire alarm beacon within the changing area.
- There are changing benches or seats within the changing area.
- There are lockers within the changing area.
- There is a/are locker(s) within reach for a wheelchair user.
- There is not a water dispenser available.
- The lighting levels in the changing area are good.
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Shower Facilities
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- Shower facilities are available.
- There is step free access to the shower facilities.
- Fixed.
- The height of the shower head(s) is/are 203cm.
- The shower control type(s) is/are twist/turn.
- There is no seat for the shower(s).
- There is not a/are not wall-mounted grab rail(s) available for the shower(s).
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Toilet Facilities
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- Toilet facilities are available.
- There is step free access to the toilet(s).
- An ambulant toilet with wall-mounted grab rails is not available.
- The wash basin(s) tap type is lever.
- The lighting levels in the toilet(s) are good.
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Baby Changing Facilities
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- Baby changing facilities are available.
- Baby changing facilities are located in the accessible changing room(s)/cubicle(s).
Accessible Changing Room
- There is an/are accessible changing room(s) available.
- The accessible changing room is located to the right as you enter via the hotel entrance.
- There is level access to the accessible changing room(s).
- The accessible changing room(s) is/are approximately 8m (8yd 2ft) from the leisure facilities entrance.
- The door opens outwards.
- The width of the door is 85cm (2ft 9in).
- The door is locked by a locking handle.
- The dimensions of the accessible changing room(s) are 195cm x 276cm (6ft 5in x 9ft 1in).
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 128cm (4ft 2in).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- The fixtures/facilities available in the accessible changing room(s) include; a chair/stool, handrails, a dropdown rail, a toilet, a wash basin and a wheel in shower.
- Wall mounted rails are available.
- The toilet seat is 48cm (1ft 7in) above floor level.
- There is a sink.
- The sink can be reached from seated on the toilet.
- The height of the sink is 69cm (2ft 3in).
- The tap type is lever.
- There is a mixer tap.
- There is an emergency alarm in the cubicle.
- The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
- There is a mirror in the accessible changing room.
- The mirror is placed at a lower level (60cm from the floor) or at an angle for ease of use.
- There is a locker within the accessible changing room.
- The locker is within reach for a wheelchair user.
- There is not a changing bench.
- There is a wheel in shower.
- The facilities available in the accessible changing room are a wheel in shower and handrails.
- The height of the seat is 41cm (1ft 4in).
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Comments
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- There is a baby change unit within the accessible changing room.
- The baby change unit is fixed against the wall.
- The height of the baby change unit is 69cm.