You are on Leisure Facilities Introduction. Skip to the next section.

Leisure Facilities Introduction

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• Related Access Guide(s) View
  • For the Holiday Inn Stoke on Trent M6, Jct.15 AccessAble access guide please click here (new tab).
• Leisure Facilities Information View
  • The leisure facilities are located at the rear of the hotel.
  • There is a staircase to access the leisure facilities at the rear of the hotel.

You are on Getting Here. Skip to the next section.

Getting Here

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• By Road View
  • This hotel is located on the outskirts of Stoke-on-Trent, just off Junction 15 of the M6. The hotel is located on the A519.
  • This hotel has a car park which is free for all users.
• By Bus View
  • There is not a bus stop within 150 metres of the hotel.
  • The nearest bus stop is located on Ferndown Drive, off the opposite side of the A519, approximately 600 metres from the hotel.
  • For more information on buses in North Staffordshire please click here (opens new tab).
• By Train View
  • The nearest Railway Station is Stoke-on-Trent.
  • Stoke-on-Trent Station is situated in the centre of Stoke-on-Trent, located approximately 4 miles from the hotel. There are bus and taxi routes to the hotel from the station.
  • For more information on National Rail please click here (opens new tab).

You are on Getting Help and Assistance. Skip to the next section.

Getting Help and Assistance

• There is a member of staff available for help and assistance.
• There is not a member of staff trained in British Sign Language.
• British Sign Language interpreters cannot be provided on request.
• The alternative formats documents can be provided in include: large print on request.
• There is an assistance dog toilet or toileting area at the venue/nearby.
• The assistance dog toilet or toileting area is located on the grass areas surrounding the building.
• Water bowls for assistance dogs are available.
• There are not mobility aids available.

You are on Parking (Front Car Park). Skip to the next section.

Parking (Front Car Park)

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• Parking View
  • The hotel does have its own parking facilities.
  • The car park is located at the front of the hotel.
  • The car park type is open air/surface.
  • The car park does not have a height restriction barrier.
  • The car park does not have a barrier control system.
  • The car park surface is tarmac.
  • Clearly marked/signposted parent and child parking bays are not available.
  • All parking spaces are provided on a first come first served basis.
  • There are additional car parks for staff and visitors.
• Blue Badge Parking View
  • There is a/are Blue Badge parking bay(s) available.
  • The Blue Badge bay(s) is/are clearly marked and signposted.
  • There is/are 2 designated Blue Badge parking bay(s) within the car park.
  • The dimensions of the designated Blue Badge parking bay(s) surveyed are 375cm x 592cm (12ft 4in x 19ft 5in).
  • Parking spaces for Blue Badge holders do not need to be booked in advance.
• Paying View
  • There are not parking charges for the car park.
• Access from the Car Park View
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is/are dropped kerbs.
  • The entrance is clearly visible from the car park.
  • The surface on the approach to the entrance is tarmac and block paving.
  • There is not a road to cross between the car park and the entrance.
  • There is tactile paving on dropped kerbs between the car park and the entrance.
  • The nearest designated Blue Badge parking bay is approximately 12m (13yd 4in) from the hotel entrance.
• Drop-off Point(s) View
  • There is not a/are not clearly marked drop-off point(s).
• Comments View
  • There are parking charge notices throughout the car park to discourage non-residents from parking (shown in photograph 6).
  • Guests or visitors must register their car registration number at the hotel reception desk on the touchscreen provided (shown in photograph 7).
  • The touchscreen is located on the higher part of the reception desk.
  • The height to the top of the touchscreen is 137cm.
  • Once the car registration has been entered, parking is free for guests and visitors.

You are on Parking (Rear Car Park / Leisure Facilities). Skip to the next section.

Parking (Rear Car Park / Leisure Facilities)

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• Parking View
  • The hotel does have its own parking facilities.
  • The car park is located at the rear of the hotel.
  • The car park type is open air/surface.
  • The car park does not have a height restriction barrier.
  • The car park does not have a barrier control system.
  • The car park surface is tarmac.
  • Clearly marked/signposted parent and child parking bays are not available.
  • All parking spaces are provided on a first come first served basis.
  • There are additional car parks for staff and visitors.
• Blue Badge Parking View
  • There is a/are Blue Badge parking bay(s) available.
  • The Blue Badge bay(s) is/are clearly marked and signposted.
  • There is/are 2 designated Blue Badge parking bay(s) within the car park.
  • The dimensions of the designated Blue Badge parking bay(s) surveyed are 463cm x 520cm (15ft 2in x 17ft 1in).
  • Parking spaces for Blue Badge holders do not need to be booked in advance.
• Paying View
  • There are not parking charges for the car park.
• Access from the Car Park View
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is/are dropped kerbs.
  • The entrance is not clearly visible from the car park.
  • The route from the car park to the entrance is not clearly signposted.
  • The surface on the approach to the entrance is tarmac and block paving.
  • There is not a road to cross between the car park and the entrance.
  • There is tactile paving on dropped kerbs between the car park and the entrance.
  • The nearest designated Blue Badge parking bay is approximately 84m (91yd 2ft) from the hotel entrance.
• Drop-off Point(s) View
  • There is not a/are not clearly marked drop-off point(s).
• Comments View
  • There are parking charge notices throughout the car park to discourage non-residents from parking (shown in photograph 6).
  • Guests or visitors must register their car registration number at the hotel reception desk on the touchscreen provided (shown in photograph 7).
  • The touchscreen is located on the higher part of the reception desk.
  • The height to the top of the touchscreen is 137cm.
  • Once the car registration has been entered, parking is free for guests and visitors.
  • This car park is close to the leisure facilities.
  • The nearest Blue Badge bay is 12m from the leisure facilities entrance.

You are on Opening Times (Leisure Facilities). Skip to the next section.

Opening Times (Leisure Facilities)

• Monday 06:30 - 22:00.
• Tuesday 06:30 - 22:00.
• Wednesday 06:30 - 22:00.
• Thursday 06:30 - 22:00.
• Friday 06:30 - 22:00.
• Saturday 07:30 - 22:00.
• Sunday 07:30 - 22:00.

You are on Outside Access (Hotel Entrance). Skip to the next section.

Outside Access (Hotel Entrance)

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• Entrance View
  • This information is for the entrance located at the front of the hotel.
  • The entrance area/door is clearly signed.
  • There is ramped/sloped access at this entrance.
  • There is a canopy or recess which provides weather protection at this entrance.
  • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
  • The bell/buzzer is in a suitable position to allow wheelchair users to gain access.
  • The main door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The width of the door opening is 108cm.
  • There is a second set of doors.
  • The door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The width of the door opening is 107cm.
  • There is a member of staff available for assistance at this entrance.
• Ramp/Slope View
  • The ramp/slope is located in front of the entrance.
  • The gradient of the ramp/slope is slight.
  • The ramp/slope is permanent.
  • There is not a level landing at the top of the ramp/slope.
  • There is not a/are not handrail(s) at the ramp.

You are on Getting Around. Skip to the next section.

Getting Around

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• Access View
  • There is not step free access throughout the majority of the building.
• Circulation View
  • There are doors in corridors/walkways which have to be opened manually.
  • The type of flooring in corridors/walkways is tiles, carpet and wood.
  • There is some flooring in corridors/walkways which includes patterns or colours which could be confusing or look like steps or holes to some people.
  • There is some flooring in corridors/walkways which is shiny and could cause issues with glare or look slippery to some people.
  • There is high colour contrast between the walls and floor in the majority of corridors/walkways.
  • The lighting levels are varied.
  • Access to other floors/levels is via stairs and lift.
• Signage View
  • Wayfinding signage is provided.
  • The colour, design and typeface of signs is consistent throughout the building.
  • Dementia friendly signage is not provided.
• Audio View
  • This venue does play background music in public areas.
  • Music is played in the reception and restaurant/bar area.
  • There is a hearing assistance system in the public areas of the building.
  • The system is a portable loop.
  • The hearing assistance loop is located at the reception desk but can be used throughout the hotel.
• Comments View
  • The hotel is built on a hill. There are no rooms on the ground floor.
  • There are conference/meeting rooms on the ground floor with level access.
  • The reception and restaurant/bar are also on the ground floor with level access.
  • There is access to accessible rooms 014 and 018 on the lower ground floor via the platform lift.
  • Standards rooms 011-013 and 015-017 and 019-021 are also accessible on this floor.
  • All other rooms in this hotel are not accessible as there are stairs.

You are on Step(s) (Lower Ground Floor Rear Steps). Skip to the next section.

Step(s) (Lower Ground Floor Rear Steps)

• There is a/are step(s) located at the rear of the lower ground floor.
• The step(s) is/are used to access a lower area of the lower ground floor and higher area of the lower ground floor leading to rooms 311-320 and 321-330.
• There is/are 8 step(s).
• The step(s) is/are clearly marked.
• The height of the step(s) is/are between 15cm and 18cm.
• The going of the step(s) is/are not between 30cm and 45cm.
• There is a/are handrail(s) at the step(s).
• The handrail(s) is/are on both sides of the step(s).
• Handrails are at the recommended height (90cm-100cm).
• Handrails do cover the flight of stairs throughout its length.
• Handrails are easy to grip.
• Handrails do not extend horizontally beyond the first and last steps.
• The lighting levels at the step(s) are good.

You are on Other Floors (Rear Staircase to Leisure Facilities). Skip to the next section.

Other Floors (Rear Staircase to Leisure Facilities)

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• Stairs View
  • Stairs can be used to access other floors.
  • The stairs are for public use.
  • The stairs are located at the rear of the hotel.
  • The stairs are approximately 65m from the hotel entrance.
  • Signs indicating the location of the stairs are not available from the entrance.
  • The floors which are accessible by stairs are LG, G, 1 and 2.
  • There are 15+ steps between floors.
  • The height of the step(s) is/are between the recommended 15cm and 18cm.
  • The going of the step(s) is/are not between the recommended 30cm and 45cm.
  • The steps are clearly marked.
  • There is a/are handrail(s) at the step(s).
  • The steps have a handrail on both sides.
  • Handrails are at the recommended height (90cm-100cm).
  • Handrails do cover the flight of stairs throughout its length.
  • Handrails are easy to grip.
  • Handrails do not extend horizontally beyond the first and last steps.
  • There is a landing.
  • Clear signs indicating the facilities on each floor are not provided on landings.
  • The lighting levels at the steps are good.
• Other Information View
  • The service(s) on the floors which are not accessible is/are all rooms and services for the hotel.

You are on Access From the Hotel to the Leisure Facilities. Skip to the next section.

Access From the Hotel to the Leisure Facilities

• Access to the leisure facilities is via the rear staircase.
• There is access to the rear staircase from floor 2 or the lower ground floor of the hotel.
• Please see the Rear Staircase to Leisure Facilities other floors section for information.
• There are no entrance doors to the leisure facilities from the main hotel.
• If entering the leisure facilities from the lower ground floor there are also the lower ground floor rear steps to overcome.
• The only accessible route to the leisure facilities is via the main leisure facilities entrance located at the rear of the hotel.

You are on Outside Access (Leisure Facilities Entrance). Skip to the next section.

Outside Access (Leisure Facilities Entrance)

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• Entrance View
  • This information is for the entrance located at the right hand side of the leisure facilities building.
  • The entrance area/door is clearly signed.
  • There is ramped/sloped access at this entrance.
  • There is not a canopy or recess which provides weather protection at this entrance.
  • There is a dark mat or floor marking at this entrance that might be perceived as a hole.
  • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
  • The main door(s) open(s) towards you (pull).
  • The door(s) is/are double width.
  • The door(s) may be difficult to open.
  • The width of the door opening is 142cm.
  • There is a second set of doors.
  • The door(s) open(s) towards you (pull).
  • The door(s) is/are double width.
  • The door(s) may be difficult to open.
  • The width of the door opening is 130cm.
  • There is a member of staff available for assistance at this entrance.
• Ramp/Slope View
  • The ramp/slope is located on the path leading to the entrance.
  • The gradient of the ramp/slope is slight.

You are on Reception. Skip to the next section.

Reception

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• Reception View
  • The reception point is located to the right as you enter the hotel.
  • The reception point is approximately 6m (6yd 1ft) from the hotel entrance.
  • The reception area/desk is clearly visible from the entrance.
  • There is step free access to the reception point.
  • There is a clear unobstructed route to the reception point.
  • There are no windows, TVs, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
  • The counter is placed in front of a plain background.
  • The lighting levels at the reception point are good.
  • There is sufficient space to write or sign documents on the counter.
  • There is a lowered section of the counter.
  • The lowered section of the counter is at the recommended height of 76cm.
  • There is sufficient space to write or sign documents on the lowered section of the counter.
  • There is a clear knee recess beneath the lowered section of the counter.
  • The clear knee recess does not have the recommended dimensions of 70cm (height) x 50cm (depth).
  • The counter is staffed.
  • Clipboards can be provided to anyone who is unable to use the desk.
  • There is a hearing assistance system at the reception point.
  • The type of system is a fixed loop.
  • The hearing assistance system is not signed.
  • Staff are trained to use the system.
  • Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are provided in the reception area.
  • The type of flooring in the reception area is carpet and wood.
• Reception Seating Area View
  • There is a waiting area close to the reception point.
  • Access to the waiting area is unobstructed.
  • There is sufficient space for a wheelchair user to use the waiting area.

You are on Reception (Leisure Facilities). Skip to the next section.

Reception (Leisure Facilities)

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• Reception View
  • The reception point is located to the left as you enter.
  • The reception point is approximately 4m (4yd 1ft) from the leisure facilities entrance.
  • The reception area/desk is clearly visible from the entrance.
  • There is step free access to the reception point.
  • There is a clear unobstructed route to the reception point.
  • There are no windows, TVs, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
  • The counter is placed in front of a plain background.
  • The lighting levels at the reception point are good.
  • There is sufficient space to write or sign documents on the counter.
  • There is not a lowered section of the counter.
  • The counter is staffed.
  • Clipboards can be provided to anyone who is unable to use the desk.
  • There is a hearing assistance system at the reception point.
  • The type of system is a fixed loop.
  • The hearing assistance system is signed.
  • Staff are trained to use the system.
  • Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are not provided in the reception area.
  • The type of flooring in the reception area is laminate.
• Reception Seating Area View
  • There is a waiting area close to the reception point.
  • Access to the waiting area is unobstructed.
  • There is sufficient space for a wheelchair user to use the waiting area.

You are on Fitness Suite. Skip to the next section.

Fitness Suite

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• Access to Fitness Suite View
  • The fitness suite is located to the right as you enter the leisure facilities entrance.
  • The fitness suite is 7m (7yd 1ft) from the leisure facilities entrance.
  • There is step free access to the fitness suite.
  • There are doors into the fitness suite.
  • The doors open towards you (pull).
  • The doors are single.
  • The doors are heavy.
  • The opening is 92cm wide.
• Fitness Suite (General) View
  • Staff receive some training in assisting disabled people.
  • Training provided is by the hotel.
  • Equipment suitable for mobility or sensory impaired users includes free weights, hand bikes and rowing machines.
  • A portable hearing loop is available for induction.
  • Staff are trained to use the portable hearing loop.
  • There is not clear manoeuvring space between equipment.
  • There is level access to all of the equipment.

You are on Swimming Pool. Skip to the next section.

Swimming Pool

• There is level access from the changing area to the swimming pool.
• There is not a ramped entrance into the water.
• There is a wet side chair available.
• There is not a hoist for wheelchair users to access the water.
• There are steps into the swimming pool.
• There are 6 steps.
• There is a ladder type entrance into the water.
• There is a handrail on both sides of the ladder.

You are on Changing Area (Male). Skip to the next section.

Changing Area (Male)

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• Changing Area View
  • There is a/are changing area(s) available.
  • The changing area that was surveyed is located to the rear right of the reception lobby.
  • The changing area is approximately 9m from the leisure facilities entrance.
  • The changing area is approximately 8m from reception.
  • The changing area is approximately 4m from the swimming pool.
  • There is step free access to the changing area.
  • The facilities available within the changing area include; an accessible changing room/cubicle, standard changing rooms/cubicles, standard showers and standard toilets.
  • This is a male changing area.
  • Similar female changing area(s) are available.
  • The door(s) open(s) away from you (push).
  • The door(s) is/are single width.
  • The door(s) may be difficult to open.
  • The width of the door opening is 76cm.
  • The type of flooring in the changing area is tiles.
  • There is not a flashing fire alarm beacon within the changing area.
  • There are changing benches or seats within the changing area.
  • There are lockers within the changing area.
  • There is a/are locker(s) within reach for a wheelchair user.
  • There is a water dispenser available.
  • The lighting levels in the changing area are good.
• Shower Facilities View
  • Shower facilities are available.
  • There is stepped access to the shower facilities.
  • There is 1 shallow step to access the standard showers.
  • Adjustable.
  • The shower control type(s) is/are lever.
  • There is a flip down/tip up seat for the shower(s).
  • The height of the flip down/tip up or fixed seat is 60cm.
  • There is a/are wall-mounted grab rail(s) available for the shower(s).
• Toilet Facilities View
  • Toilet facilities are available.
  • There is step free access to the toilet(s).
  • An ambulant toilet with wall-mounted grab rails is not available.
  • The wash basin(s) tap type is twist/turn.
  • The lighting levels in the toilet(s) are good.
• Baby Changing Facilities View
  • Baby changing facilities are not available.

You are on Accessible Changing Room. Skip to the next section.

Accessible Changing Room

• There is an/are accessible changing room(s) available.
• The accessible changing room is located to the rear right of the reception lobby.
• There is level access to the accessible changing room(s).
• The accessible changing room(s) is/are approximately 10m (10yd 2ft) from the leisure facilities entrance.
• The door opens outwards.
• The width of the door is 87cm (2ft 10in).
• The door is locked by a locking handle.
• The dimensions of the accessible changing room(s) are 170cm x 232cm (5ft 7in x 7ft 7in).
• There is a lateral transfer space.
• As you face the toilet pan the transfer space is on the left.
• The lateral transfer space is 80cm (2ft 7in).
• There is a dropdown rail on the transfer side.
• There is not a flush on the transfer side.
• The fixtures/facilities available in the accessible changing room(s) include; a chair/stool, handrails, a dropdown rail, a toilet, a wash basin and a wheel in shower.
• Wall mounted rails are available.
• The toilet seat is 48cm (1ft 7in) above floor level.
• There is a sink.
• The sink cannot be reached from seated on the toilet.
• The height of the sink is 75cm (2ft 6in).
• The tap type is lever.
• There is a mixer tap.
• There is an emergency alarm in the cubicle.
• The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
• There is a mirror in the accessible changing room.
• The mirror is placed at a lower level (60cm from the floor) or at an angle for ease of use.
• There is a locker within the accessible changing room.
• The locker is within reach for a wheelchair user.
• There is not a changing bench.
• There is a wheel in shower.
• The facilities available in the accessible changing room are a wheel in shower and handrails.
• The height of the seat is 49cm (1ft 7in).

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• Comments View
  • There is a baby change unit in the accessible changing room.
  • The baby change bench is fixed and is 100cm high.
  • The shower has a fixed head.
  • The height of the shower head is 195cm high.