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Holiday Inn Stoke on Trent M6, Jct.15 Hotel - Leisure Facilities

Clayton Road, Staffordshire, Newcastle Under Lyme, ST5 4DL

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Access Guide

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Leisure Facilities Introduction

Getting Here

Getting Help and Assistance

  • There is a member of staff available for help and assistance.
  • There is not a member of staff trained in British Sign Language.
  • British Sign Language interpreters cannot be provided on request.
  • The alternative formats documents can be provided in include; large print on request.
  • There is an assistance dog toilet or toileting area at the venue/nearby.
  • The assistance dog toilet or toileting area is located on the grass areas surrounding the building.
  • Water bowls for assistance dogs are available.
  • There are not mobility aids available.

Parking (Front Car Park)

  • Parking View
    • The hotel does have its own parking facilities.
    • The car park is located at the front of the hotel.
    • The car park type is open air/surface.
    • The car park does not have a height restriction barrier.
    • The car park does not have a barrier control system.
    • The car park surface is tarmac.
    • There is a/are Blue Badge parking bay(s) available.
    • The Blue Badge bay(s) is/are clearly marked and signposted.
    • There is/are 2 designated Blue Badge parking bay(s) within the car park.
    • The dimensions of the designated Blue Badge parking bay(s) surveyed are 375cm x 592cm (12ft 4in x 19ft 5in).
    • There is a 120cm hatched zone around the Blue Badge parking bay(s).
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
    • Clearly marked/signposted parent and child parking bays are not available.
    • All parking spaces are provided on a first come first served basis.
    • There are additional car parks for staff and visitors.
  • Paying View
    • There are not parking charges for the car park.
  • Access from the Car Park View
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is/are dropped kerbs.
    • The entrance is clearly visible from the car park.
    • The surface on the approach to the entrance is tarmac and block paving.
    • There is not a road to cross between the car park and the entrance.
    • There is tactile paving on dropped kerbs between the car park and the entrance.
    • The nearest designated Blue Badge parking bay is approximately 12m (13yd 4in) from the hotel entrance.
  • Drop-off Point(s) View
    • There is not a/are not clearly marked drop-off point(s).
  • Comments View
    • There are parking charge notices throughout the car park to discourage non-residents from parking (shown in photograph 6).
    • Guests or visitors must register their car registration number at the hotel reception desk on the touchscreen provided (shown in photograph 7).
    • The touchscreen is located on the higher part of the reception desk.
    • The height to the top of the touchscreen is 137cm.
    • Once the car registration has been entered, parking is free for guests and visitors.

Parking (Rear Car Park / Leisure Facilities)

  • Parking View
    • The hotel does have its own parking facilities.
    • The car park is located at the rear of the hotel.
    • The car park type is open air/surface.
    • The car park does not have a height restriction barrier.
    • The car park does not have a barrier control system.
    • The car park surface is tarmac.
    • There is a/are Blue Badge parking bay(s) available.
    • The Blue Badge bay(s) is/are clearly marked and signposted.
    • There is/are 2 designated Blue Badge parking bay(s) within the car park.
    • The dimensions of the designated Blue Badge parking bay(s) surveyed are 463cm x 520cm (15ft 2in x 17ft 1in).
    • There is not a 120cm hatched zone around the Blue Badge parking bay(s).
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
    • Clearly marked/signposted parent and child parking bays are not available.
    • All parking spaces are provided on a first come first served basis.
    • There are additional car parks for staff and visitors.
  • Paying View
    • There are not parking charges for the car park.
  • Access from the Car Park View
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is/are dropped kerbs.
    • The entrance is not clearly visible from the car park.
    • The route from the car park to the entrance is not clearly signposted.
    • The surface on the approach to the entrance is tarmac and block paving.
    • There is not a road to cross between the car park and the entrance.
    • There is tactile paving on dropped kerbs between the car park and the entrance.
    • The nearest designated Blue Badge parking bay is approximately 84m (91yd 2ft) from the hotel entrance.
  • Drop-off Point(s) View
    • There is not a/are not clearly marked drop-off point(s).
  • Comments View
    • There are parking charge notices throughout the car park to discourage non-residents from parking (shown in photograph 6).
    • Guests or visitors must register their car registration number at the hotel reception desk on the touchscreen provided (shown in photograph 7).
    • The touchscreen is located on the higher part of the reception desk.
    • The height to the top of the touchscreen is 137cm.
    • Once the car registration has been entered, parking is free for guests and visitors.
    • This car park is close to the leisure facilities.
    • The nearest Blue Badge bay is 12m from the leisure facilities entrance.

Opening Times (Leisure Facilities)

  • Monday 06:30 - 22:00.
  • Tuesday 06:30 - 22:00.
  • Wednesday 06:30 - 22:00.
  • Thursday 06:30 - 22:00.
  • Friday 06:30 - 22:00.
  • Saturday 07:30 - 22:00.
  • Sunday 07:30 - 22:00.

Outside Access (Hotel Entrance)

  • Entrance View
    • This information is for the entrance located at the front of the hotel.
    • The entrance area/door is clearly signed.
    • There is ramped/sloped access at this entrance.
    • There is a canopy or recess which provides weather protection at this entrance.
    • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
    • The bell/buzzer is in a suitable position to allow wheelchair users to gain access.
    • The main door(s) open(s) automatically.
    • The door(s) is/are double width.
    • The width of the door opening is 108cm.
    • There is a second set of doors.
    • The door(s) open(s) automatically.
    • The door(s) is/are double width.
    • The width of the door opening is 107cm.
    • There is a member of staff available for assistance at this entrance.
  • Ramp/Slope View
    • The ramp/slope is located in front of the entrance.
    • The gradient of the ramp/slope is slight.
    • The ramp/slope is permanent.
    • There is not a level landing at the top of the ramp/slope.
    • There is not a/are not handrail(s) at the ramp.

Getting Around

  • Access View
    • There is not step free access throughout the majority of the building.
  • Circulation View
    • There are doors in corridors/walkways which have to be opened manually.
    • The type of flooring in corridors/walkways is carpet, tiles and wood.
    • There is some flooring in corridors/walkways which includes patterns or colours which could be confusing or look like steps or holes to some people.
    • There is some flooring in corridors/walkways which is shiny and could cause issues with glare or look slippery to some people.
    • There is good colour contrast between the walls and floor in the majority of corridors/walkways.
    • The lighting levels are varied.
    • Access to other floors/levels is via stairs and lift.
  • Signage View
    • Wayfinding signage is provided.
    • The colour, design and typeface of signs is consistent throughout the building.
    • Dementia friendly signage is not provided.
  • Audio View
    • This venue does play background music in public areas.
    • Music is played in the reception and restaurant/bar area.
    • There is a hearing assistance system in the public areas of the building.
    • The system is a portable loop.
    • The hearing assistance loop is located at the reception desk but can be used throughout the hotel.
  • Comments View
    • The hotel is built on a hill. There are no rooms on the ground floor.
    • There are conference/meeting rooms on the ground floor with level access.
    • The reception and restaurant/bar are also on the ground floor with level access.
    • There is access to accessible rooms 014 and 018 on the lower ground floor via the platform lift.
    • Standards rooms 011-013 and 015-017 and 019-021 are also accessible on this floor.
    • All other rooms in this hotel are not accessible as there are stairs.

Step(s) (Lower Ground Floor Rear Steps)

  • There is a/are step(s) located at the rear of the lower ground floor.
  • The step(s) is/are used to access a lower area of the lower ground floor and higher area of the lower ground floor leading to rooms 311-320 and 321-330.
  • There is/are 8 step(s).
  • The step(s) is/are clearly marked.
  • The height of the step(s) is/are between 15cm and 18cm.
  • The going of the step(s) is/are not between 30cm and 45cm.
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on both sides going up.
  • Handrails are at the recommended height (90cm-100cm).
  • Handrails do cover the flight of stairs throughout its length.
  • Handrails are easy to grip.
  • Handrails do not extend horizontally beyond the first and last steps.
  • The lighting levels at the step(s) are good.

Other Floors (Rear Staircase to Leisure Facilities)

  • Stairs View
    • Stairs can be used to access other floors.
    • The stairs are for public use.
    • The stairs are located at the rear of the hotel.
    • The stairs are approximately 65m from the hotel entrance.
    • Signs indicating the location of the stairs are not available from the entrance.
    • The floors which are accessible by stairs are LG, G, 1 and 2.
    • There are 15+ steps between floors.
    • The height of the step(s) is/are between the recommended 15cm and 18cm.
    • The going of the step(s) is/are not between the recommended 30cm and 45cm.
    • The steps are clearly marked.
    • There is a/are handrail(s) at the step(s).
    • The steps have a handrail on both sides.
    • Handrails are at the recommended height (90cm-100cm).
    • Handrails do cover the flight of stairs throughout its length.
    • Handrails are easy to grip.
    • Handrails do not extend horizontally beyond the first and last steps.
    • There is a landing.
    • Clear signs indicating the facilities on each floor are not provided on landings.
    • The lighting levels at the steps are good.
  • Other Information View
    • The service(s) on the floors which are not accessible is/are all rooms and services for the hotel.

Access From the Hotel to the Leisure Facilities

  • Access to the leisure facilities is via the rear staircase.
  • There is access to the rear staircase from floor 2 or the lower ground floor of the hotel.
  • Please see the Rear Staircase to Leisure Facilities other floors section for information.
  • There are no entrance doors to the leisure facilities from the main hotel.
  • If entering the leisure facilities from the lower ground floor there are also the lower ground floor rear steps to overcome.
  • The only accessible route to the leisure facilities is via the main leisure facilities entrance located at the rear of the hotel.

Outside Access (Leisure Facilities Entrance)

  • Entrance View
    • This information is for the entrance located at the right hand side of the leisure facilities building.
    • The entrance area/door is clearly signed.
    • There is ramped/sloped access at this entrance.
    • There is not a canopy or recess which provides weather protection at this entrance.
    • There is a dark mat or floor marking at this entrance that might be perceived as a hole.
    • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
    • The main door(s) open(s) towards you (pull).
    • The door(s) is/are double width.
    • The door(s) is/are heavy.
    • The width of the door opening is 142cm.
    • There is a second set of doors.
    • The door(s) open(s) towards you (pull).
    • The door(s) is/are double width.
    • The door(s) is/are heavy.
    • The width of the door opening is 130cm.
    • There is a member of staff available for assistance at this entrance.
  • Ramp/Slope View
    • The ramp/slope is located on the path leading to the entrance.
    • The gradient of the ramp/slope is slight.

Reception

  • Reception View
    • The reception point is located to the right as you enter the hotel.
    • The reception point is approximately 6m (6yd 1ft) from the hotel entrance.
    • The reception area/desk is clearly visible from the entrance.
    • There is step free access to the reception point.
    • There is a clear unobstructed route to the reception point.
    • There are no windows, TVs, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
    • The reception counter is not placed in front of a background which is patterned.
    • The lighting levels at the reception point are good.
    • The height of the reception counter is high (110cm+).
    • There is sufficient space to write or sign documents on the counter.
    • There is a lowered section of the counter.
    • The lowered section of the counter is at the recommended height of 76cm.
    • There is sufficient space to write or sign documents on the lowered section of the counter.
    • There is a clear knee recess beneath the lowered section of the counter.
    • The clear knee recess does not have the recommended dimensions of 70cm (height) x 50cm (depth).
    • The counter is staffed.
    • Clipboards can be provided to anyone who is unable to use the desk.
    • There is a hearing assistance system at the reception point.
    • The type of system is a fixed loop.
    • The hearing assistance system is not signed.
    • Staff are trained to use the system.
    • Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are provided in the reception area.
    • The type of flooring in the reception area is carpet and wood.
  • Reception Waiting Area View
    • There is a waiting area close to the reception point.
    • Access to the waiting area is unobstructed.
    • There is a mixture of seating with and without armrests.
    • There is sufficient space for a wheelchair user to use the waiting area.

Reception (Leisure Facilities)

  • Reception View
    • The reception point is located to the left as you enter.
    • The reception point is approximately 4m (4yd 1ft) from the leisure facilities entrance.
    • The reception area/desk is clearly visible from the entrance.
    • There is step free access to the reception point.
    • There is a clear unobstructed route to the reception point.
    • There are no windows, TVs, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
    • The reception counter is not placed in front of a background which is patterned.
    • The lighting levels at the reception point are good.
    • The height of the reception counter is high (110cm+).
    • There is sufficient space to write or sign documents on the counter.
    • There is not a lowered section of the counter.
    • The counter is staffed.
    • Clipboards can be provided to anyone who is unable to use the desk.
    • There is a hearing assistance system at the reception point.
    • The type of system is a fixed loop.
    • The hearing assistance system is signed.
    • Staff are trained to use the system.
    • Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are not provided in the reception area.
    • The type of flooring in the reception area is laminate.
  • Reception Waiting Area View
    • There is a waiting area close to the reception point.
    • Access to the waiting area is unobstructed.
    • There are seats with armrests on both sides.
    • There is sufficient space for a wheelchair user to use the waiting area.

Fitness Suite

  • Access to Fitness Suite View
    • The fitness suite is located to the right as you enter the leisure facilities entrance.
    • The fitness suite is 7m (7yd 1ft) from the leisure facilities entrance.
    • There is level access to the fitness suite.
    • There are doors into the fitness suite.
    • The doors open towards you (pull).
    • The doors are single.
    • The doors are heavy.
    • The opening is 92cm (3ft) wide.
  • Fitness Suite (General) View
    • Staff receive some training in assisting disabled people.
    • Training provided is by the hotel.
    • Equipment suitable for mobility or sensory impaired users includes free weights, hand bikes and rowing machines.
    • A portable hearing loop is available for induction.
    • Staff are trained to use the portable hearing loop.
    • There is not clear manoeuvring space between equipment.
    • There is level access to all of the equipment.

Swimming Pool

  • There is level access from the changing area to the swimming pool.
  • There is not a ramped entrance into the water.
  • There is a wet side chair available.
  • There is not a hoist for wheelchair users to access the water.
  • There are steps into the swimming pool.
  • There are 6 steps.
  • There is a ladder type entrance into the water.
  • There is a handrail on both sides of the ladder.

Changing Area (Male)

  • Changing Area View
    • There is a/are changing area(s) available.
    • The changing area that was surveyed is located to the rear right of the reception lobby.
    • The changing area is approximately 9m from the leisure facilities entrance.
    • The changing area is approximately 8m from reception.
    • The changing area is approximately 4m from the swimming pool.
    • There is step free access to the changing area.
    • The facilities available within the changing area include; an accessible changing room/cubicle, standard changing rooms/cubicles, standard showers and standard toilets.
    • This is a male changing area.
    • Similar female changing area(s) are available.
    • The door(s) open(s) away from you (push).
    • The door(s) is/are single width.
    • The door(s) is/are heavy.
    • The width of the door opening is 76cm.
    • The type of flooring in the changing area is tiles.
    • There is not a flashing fire alarm beacon within the changing area.
    • There are changing benches or seats within the changing area.
    • There are lockers within the changing area.
    • There is a/are locker(s) within reach for a wheelchair user.
    • There is a water dispenser available.
    • The lighting levels in the changing area are good.
  • Shower Facilities View
    • Shower facilities are available.
    • There is stepped access to the shower facilities.
    • There is 1 shallow step to access the standard showers.
    • Adjustable.
    • The shower control type(s) is/are lever.
    • There is a flip down/tip up seat for the shower(s).
    • The height of the flip down/tip up or fixed seat is 60cm.
    • There is a/are wall-mounted grab rail(s) available for the shower(s).
  • Toilet Facilities View
    • Toilet facilities are available.
    • There is step free access to the toilet(s).
    • An ambulant toilet with wall-mounted grab rails is not available.
    • The wash basin(s) tap type is twist/turn.
    • The lighting levels in the toilet(s) are good.
  • Baby Changing Facilities View
    • Baby changing facilities are not available.

Accessible Changing Room

  • There is an/are accessible changing room(s) available.
  • The accessible changing room is located to the rear right of the reception lobby.
  • There is level access to the accessible changing room(s).
  • The accessible changing room(s) is/are approximately 10m (10yd 2ft) from the leisure facilities entrance.
  • The door opens outwards.
  • The width of the door is 87cm (2ft 10in).
  • The door is locked by a locking handle.
  • The dimensions of the accessible changing room(s) are 170cm x 232cm (5ft 7in x 7ft 7in).
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 80cm (2ft 7in).
  • There is a dropdown rail on the transfer side.
  • There is not a flush on the transfer side.
  • The fixtures/facilities available in the accessible changing room(s) include; a chair/stool, handrails, a dropdown rail, a toilet, a wash basin and a wheel in shower.
  • Wall mounted rails are available.
  • The toilet seat is 48cm (1ft 7in) above floor level.
  • There is a sink.
  • The sink cannot be reached from seated on the toilet.
  • The height of the sink is 75cm (2ft 6in).
  • The tap type is lever.
  • There is a mixer tap.
  • There is an emergency alarm in the cubicle.
  • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
  • There is a mirror in the accessible changing room.
  • The mirror is placed at a lower level (60cm from the floor) or at an angle for ease of use.
  • There is a locker within the accessible changing room.
  • The locker is within reach for a wheelchair user.
  • There is not a changing bench.
  • There is a wheel in shower.
  • The facilities available in the accessible changing room are a wheel in shower and handrails.
  • The height of the seat is 49cm (1ft 7in).
  • Comments View
    • There is a baby change unit in the accessible changing room.
    • The baby change bench is fixed and is 100cm high.
    • The shower has a fixed head.
    • The height of the shower head is 195cm high.