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Holiday Inn Taunton M5, Jct.25 Hotel - Conference Facilities

Deane Gate Avenue, Taunton, Somerset, TA1 2UA

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Access Guide

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Conference Facilities Introduction

Getting Here

Getting Help and Assistance

  • There is a member of staff available for help and assistance.
  • There is not a member of staff trained in British Sign Language.
  • British Sign Language interpreters cannot be provided on request.
  • The alternative formats documents can be provided in include; large print on request.
  • There is not an assistance dog toilet or toileting area at the venue/nearby.
  • Water bowls for assistance dogs are available.
  • There are not mobility aids available.

Parking

  • Parking View
    • The hotel does have its own parking facilities.
    • The car park is located in front and to the side of the hotel.
    • The car park type is open air/surface.
    • The car park does not have a height restriction barrier.
    • The car park does not have a barrier control system.
    • The car park surface is tarmac.
    • Clearly marked/signposted parent and child parking bays are not available.
    • All parking spaces are provided on a first come first served basis.
  • Blue Badge Parking View
    • There is a/are Blue Badge parking bay(s) available.
    • The Blue Badge bay(s) is/are clearly marked and signposted.
    • There is/are 5 designated Blue Badge parking bay(s) within the car park.
    • The dimensions of the designated Blue Badge parking bay(s) surveyed are 320cm x 585cm (10ft 6in x 19ft 2in).
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
  • Paying View
    • There are no parking charges for the car park.
  • Access from the Car Park View
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is/are slopes/ramps.
    • The entrance is clearly visible from the car park.
    • The surface on the approach to the entrance is tarmac and concrete tiles.
    • There is not a road to cross between the car park and the entrance.
    • The nearest designated Blue Badge parking bay is approximately 12m (13yd 4in) from the hotel entrance.
  • Drop-off Point(s) View
    • There is not a/are not clearly marked drop-off point(s).
  • Comments View
    • The Blue Badge bays are located at the front of the hotel, close to hotel entrance.
    • The standard parking bays are located to the left of the hotel.
    • Hotel guests/visitors are required to enter their car registration details on the touchscreen at the reception desk to avoid a fine.
    • The height of the touchscreen is 122cm.
    • There is also a freestanding touchscreen to enter vehicle registration details at the hotel entrance and the standard car park/conference facilities entrance.
    • The height to the top of this touchscreen is 143cm.

Outside Access (Hotel Entrance)

  • Entrance View
    • This information is for the entrance located at the front of the hotel.
    • The entrance area/door is clearly signed.
    • There is ramped/sloped access at this entrance.
    • There is a canopy or recess which provides weather protection at this entrance.
    • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
    • The height of the bell/buzzer is 141cm (4ft 8in).
    • The main door(s) open(s) automatically.
    • The door(s) is/are double width.
    • The width of the door opening is 162cm.
    • There is a second set of doors.
    • The door(s) open(s) automatically.
    • The door(s) is/are double width.
    • The width of the door opening is 122cm.
    • There is a member of staff available for assistance at this entrance.
  • Ramp/Slope View
    • The ramp/slope is located on the path leading to the entrance.
    • The gradient of the ramp/slope is slight.

Reception

  • Reception View
    • The reception point is located to the right as you enter the hotel entrance.
    • The reception point is approximately 4m (4yd 1ft) from the hotel entrance.
    • The reception area/desk is clearly visible from the entrance.
    • There is step-free access to the reception point.
    • There is a clear unobstructed route to the reception point.
    • There are no windows, TVs, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
    • The counter is placed in front of a plain background.
    • The lighting levels at the reception point are low to moderate.
    • There is sufficient space to write or sign documents on the counter.
    • There is not a lowered section of the counter.
    • The counter is staffed.
    • Clipboards can be provided to anyone who is unable to use the desk.
    • There is a hearing assistance system at the reception point.
    • The type of system is a fixed loop.
    • The hearing assistance system is signed.
    • Staff are trained to use the hearing system.
    • Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are not provided in the reception area.
    • The type of flooring in the reception area is carpet.
  • Reception Seating Area View
    • There is not a waiting area close to the reception point.
  • Comments View
    • Although there is not a waiting area for reception, there is seating in front of the lounge bar.
    • There is seating with and without armrests in the lounge bar area.
    • The nearest lounge/bar seating is 4m from reception.

Getting Around

  • Access View
    • There is step-free access throughout the majority of the building.
    • There is a slight ramp, with handrails on both sides, for access to the ground floor accessible and standard rooms, standard male toilets and the lift.
    • This ramp is located in the corridor to the right just past reception and is shown in photographs 1 and 2.
  • Circulation View
    • There are doors in corridors/walkways which have to be opened manually.
    • The type of flooring in corridors/walkways is carpet.
    • There is some flooring in corridors/walkways which includes patterns or colours which could be confusing or look like steps or holes to some people.
    • There is good colour contrast between the walls and floor in the majority of corridors/walkways.
    • The lighting levels are varied.
    • Access to other floors/levels is via stairs and lift.
  • Signage View
    • Wayfinding signage is provided.
    • The colour, design and typeface of signs is consistent throughout the building.
  • Audio View
    • This venue does play background music in public areas.
    • Music is played in the reception and bar/restaurant areas.
    • There is a hearing assistance system in the public areas of the building.
    • The system is a fixed loop.
    • Hearing assistance systems are fitted at the main reception desk and at the bar.
  • Comments View
    • Although the main conference facilities are located in the main meeting/conference centre area there are 2 meeting rooms in the corridor to the right of reception.
    • There are also meeting rooms on the second floor, but these can only be accessed by stairs as the lift only travels from the ground floor to the first floor.

Outside Access (Standard Car Park / Conference Facilities Entrance)

  • Entrance View
    • This information is for the entrance located to the left side of the hotel, leading from the standard car park.
    • The entrance area/door is not clearly signed.
    • There is ramped/sloped access at this entrance.
    • There is a canopy or recess which provides weather protection at this entrance.
    • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
    • The main door(s) open(s) automatically.
    • The door(s) is/are double width.
    • The width of the door opening is 153cm.
    • There is a second set of doors.
    • The door(s) open(s) automatically.
    • The door(s) is/are double width.
    • The width of the door opening is 152cm.
    • There is a member of staff available for assistance at this entrance.
  • Ramp/Slope View
    • The ramp/slope is located on the path leading to the entrance.
    • The gradient of the ramp/slope is slight.
  • Comments View
    • There is a double gate with a locked leaf leading from the car park, just in front of the entrance.
    • The width of the open gate is 111cm.

Entrance (Conference Facilities Internal Entrance)

  • Entrance View
    • This information is for the entrance located to the left when you enter the hotel entrance.
    • The entrance area/door is clearly signed.
    • There is step-free access at this entrance.
    • The entrance door(s) does/do contrast visually with its immediate surroundings.
    • The main door(s) open(s) away from you (push).
    • The door(s) is/are double width.
    • The door(s) is/are permanently held open.
    • The width of the door opening is 150cm.
    • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
  • Comments View
    • This entrance is located to the rear left of the restaurant/bar and is on the ground floor of the hotel, to the left as you enter the hotel entrance.
    • This entrance is 16m from the hotel entrance.

Conference / Meeting Facilities (Priory Suites 1, 2, 3 and 4)

  • Conference/meeting facilities are available.
  • The conference/meeting facilities are located in the lobby of the conference/meeting facilities area.
  • There is step-free access to the conference/meeting facilities.
  • The door opening width(s) is/are 75cm+ for the room(s).
  • There is a hearing assistance system for the room(s) available on request.
  • There is a/are chair(s) with armrests on both sides within the room(s).
  • There is sufficient space for a wheelchair user to manoeuvre within the room(s).
  • The lighting levels in the room(s) are adjustable.
  • The Priory Suite has wall dividers and can create 1 large room or 4 small rooms or anything else between.
    The hearing assistance loop is a fixed loop and is available in the Priory Suites. Please call in advance should you require use of the fixed loop.

Accessible Toilet(s) (Conference/Meeting Facilities Lobby - Right Transfer)

  • There is an/are accessible toilet(s) for public use.
  • Location and Access View
    • This accessible toilet is located on the ground floor, in the conference/meeting room lobby at the rear of the restaurant/bar or immediately to the left if you enter via the conference facilities entrance.
    • This accessible toilet is approximately 20m (21yd 2ft) from the hotel entrance.
    • There is step-free access to the accessible toilet.
  • Features and Dimensions View
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • There is tactile and pictorial signage on or near the toilet door.
    • The door opens outwards.
    • The door is light.
    • The door is locked by a twist lock.
    • The width of the accessible toilet door is 85cm (2ft 9in).
    • The door has a horizontal grab rail.
    • The dimensions of the accessible toilet are 155cm x 215cm (5ft 1in x 7ft 1in).
    • The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
    • The toilet has not got a non-slip floor.
    • The height of the light switch/pull cord is 86cm from floor level.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 70cm (2ft 4in).
    • There is a flush, however it is not on the transfer side.
    • There is not a spatula type lever flush.
    • There is a dropdown rail on the transfer side.
    • There is an emergency alarm.
    • The emergency pull cord alarm is fully functional.
    • There is not a flashing fire alarm beacon within the toilet.
    • Disposal facilities are available in the toilet.
    • There is a/are female sanitary, non-infectious waste and waste paper pedal bin disposal units.
    • There is a/are coat hook(s).
    • There are coat hooks in the toilet at 119cm and 177cm from the floor.
  • Position of Fixtures View
    • There is not a/are not wall-mounted grab rail(s) available.
    • There is a mirror.
    • The mirror is not placed at a lower level or at an angle for ease of use.
    • There is a shelf next to the toilet.
    • The shelf is at a height of 61cm.
    • The toilet has a lid.
    • The height of the toilet seat above floor level is 52cm (1ft 8in).
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin cannot be reached from seated on the toilet.
    • The wash basin is placed higher than 74cm (2ft 5in).
    • The height of the wash basin is 76cm (2ft 6in).
    • There are vertical wall-mounted grab rails on both sides of the wash basin.
    • The wash basin tap type is lever.
    • There is a mixer tap.
    • Taps have clear markings to indicate hot and cold settings.
    • There is a soap dispenser.
    • The soap dispenser cannot be reached from seated on the toilet.
    • The height of the soap dispenser is 81cm.
    • There is a towel dispenser.
    • The towel dispenser cannot be reached from seated on the toilet.
    • The towel dispenser is placed higher than 100cm (3ft 3in).
    • The height of the towel dispenser is 123cm (4ft).
    • There is not a hand dryer.
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is good.
    • The contrast between the internal door and wall is good.
    • The contrast between the dropdown rail(s) and wall is good.
    • The contrast between the wash basin wall-mounted grab rail(s) and wall is good.
    • The toilet seat colour contrast is poor.
    • The contrast between the walls and floor is fair.
    • The lighting levels are good.
  • Baby Changing Facilities View
    • Baby changing facilities are located within the accessible toilet.
    • The baby change table is not set against the wall, permanently fixed at 75cm from the floor.
    • The baby change table is not height adjustable.
    • The height of the baby change table once extended is 86cm (2ft 10in).
  • Comments View
    • The accessible toilet is 9m from the standard car park/conference facilities entrance.

Standard Toilet(s) (Conference/Meeting Facilities Lobby)

  • Standard toilet facilities are available.
  • Access to Standard Female Toilet(s) View
    • The female toilet facilities that were surveyed are located on the ground floor, in the conference/meeting room lobby at the rear of the restaurant/bar or immediately to the left if you enter via the conference facilities entrance.
    • The female toilet(s) is/are approximately 21m (22yd 2ft) from the hotel entrance.
    • There is step-free access to the female toilet(s).
    • There is tactile and pictorial signage on or near the toilet door.
    • An ambulant toilet with wall-mounted grab rails is available.
    • There is not a lowered wash basin.
    • The wash basin(s) tap type is lever.
    • There is not a flashing fire alarm beacon within the toilets.
    • Lighting levels are good.
    • There is a/are similar standard toilet(s) available.
  • Access to Standard Male Toilet(s) View
    • The male toilet facilities that were surveyed are located on the ground floor, in the conference/meeting room lobby at the rear of the restaurant/bar or immediately to the left if you enter via the conference facilities entrance.
    • The male toilet(s) is/are approximately 24m (26yd 9in) from the hotel entrance.
    • There is step-free access to the male toilet(s).
    • There is tactile and pictorial signage on or near the toilet door.
    • There is not a lowered urinal.
    • An ambulant toilet with wall-mounted grab rails is available.
    • There is not a lowered wash basin.
    • The wash basin(s) tap type is lever.
    • There is not a flashing fire alarm beacon within the toilets.
    • Lighting levels are good.
    • There is a/are similar standard toilet(s) available.
  • Comments View
    • The standard female toilets are 11m from the standard car park/conference facilities entrance.
    • The standard male toilets are 8m from the standard car park/conference facilities entrance.