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James Clerk Maxwell Building

Waterloo Campus, 57 Waterloo Road, London, SE1 8WA

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Access Guide

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Summary

  • Building View
    • Services / Facilities within the building include; computing, meeting, teaching and training rooms, offices and a post room.
    • Faculties include the Florence Nightingale Faculty of Nursing, Midwifery and Palliative Care.
    • University departments include Academic Services; Accounts and Other Financial Services; Admissions and Student Funding; Brand and Marketing; Business Assurance; Events and Engagements; executive offices; External Relations; HR Transformation and Tech team; Nightingale Student Hub; Payroll, Payroll Administration and Pension Services, Procurement Strategy and Services; Programme Management; Public Relations, Quality and Academic Support; and Internal Communications; Public Relations and External Insight; Registry Services (Arts and Sciences), and the Widening Participation Department.
  • Location of Toilet/Changing Facilities View
    • Accessible toilet facilities are located in the front corridor in the basement; right past reception on the ground floor; and left out of the lift lobby on the third, sixth, and eighth floors.
    • Female standard toilet facilities are located at the bottom of the stairs on the far left of building in the basement; to the right after reception on the ground floor; and left out of the lift lobby on all other floors.
      There is an ambulant cubicle in the female standard toilets on the fifth and seventh floors.
    • Male standard toilet facilities are located at the bottom of the stairs on the far left of building in the basement; to the left after reception on the ground floor; and right out of the lift lobby on all other floors, near the stairwell.
      There is an ambulant cubicle in the male standard toilets on the fifth and seventh floors.
    • Gender neutral toilet facilities are located in the accessible toilet on the sixth floor.
    • Baby changing facilities are located in the female and male standard toilets on the ground floor.
    • Standard shower facilities are located left out of the lift lobby on the first, second, fourth, fifth and seventh floors.

Rooms and Spaces Links

Useful Information

Getting Here (Waterloo Campus)

Building Parking

  • The building does not have its own dedicated parking.

Approach (Waterloo Road)

  • Approach View
    • The surface of the approach is tarmac and block paving.
    • There is step-free access on the approach.
    • There is a slope with a very easy incline.

Outside Access (Main Entrance)

  • Entrance View
    • This information is for the entrance located to the centre of the building.
    • This entrance gives access to reception.
    • The entrance area/door is clearly signed.
    • This entrance is signed with 'King's College London James Clerk Maxwell Building'.
    • There is ramped/sloped or stepped access at this entrance.
    • There is not a canopy or recess which provides weather protection at this entrance.
    • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
    • There is a bell/buzzer.
    • The height of the bell/buzzer is 104cm (3ft 5in).
    • There is an intercom.
    • The height of the intercom is 146cm (4ft 9in).
    • The main door(s) open(s) both ways.
    • The door(s) is/are double width.
    • The door(s) is/are heavy.
    • The width of the door opening is 160cm.
    • There is a second set of doors.
    • The door(s) open(s) both ways.
    • The door(s) is/are double width.
    • The door(s) is/are heavy.
    • The width of the door opening is 150cm.
  • Ramp/Slope View
    • The ramp/slope is located on the left facing the entrance.
    • The gradient of the ramp/slope is slight.
    • The ramp/slope does bypass the step(s).
  • Step(s) View
    • The step(s) is/are located on the right facing the entrance.
    • There is/are 5 step(s).
    • The step(s) is/are clearly marked.
    • The step(s) has/have tactile paving at the top and bottom.
    • The height of the step(s) is/are not between the recommended 15cm and 18cm.
    • The height of the step(s) is/are 14cm.
    • The depth of the step(s) is/are between 30cm and 45cm.
    • There is a/are handrail(s) at the step(s).
    • The handrail(s) is/are on both sides of the step(s).
    • Handrails are not at the recommended height (90cm-100cm).
    • Handrails do cover the flight of stairs throughout its length.
    • Handrails are easy to grip.
    • Handrails do not extend horizontally beyond the first and last steps.
  • Comments View
    • There is a round ball bollard feature at the entrance to both the ramp, and the steps.

Reception

  • Reception View
    • The reception point is located straight ahead from the main entrance.
    • The reception point is approximately 3m (3yd 10in) from the main entrance.
    • The reception area/desk is clearly visible from the entrance.
    • There is step-free access to the reception point.
    • There is a clear unobstructed route to the reception point.
    • There are windows, TVs, glazed screens or mirrors at/behind the reception point which could adversely affect the ability of someone to lip read.
    • The reception counter is not placed in front of a background which is patterned.
    • The lighting levels at the reception point are moderate to good.
    • The height of the reception counter is 110cm.
    • There is sufficient space to write or sign documents on the counter.
    • There is a lowered section of the counter.
    • The height of the lowered section at the counter is 80cm.
    • There is sufficient space to write or sign documents on the lowered section of the counter.
    • There is not a clear knee recess beneath the counter.
    • The counter is staffed.
    • Clipboards can be provided to anyone who is unable to use the desk.
    • There is not a hearing assistance system at the reception point.
    • There is no wayfinding signage available at/close to the reception.
    • The type of flooring in the reception area is carpet and vinyl.
  • Reception Waiting Area View
    • There is a waiting area close to the reception point.
    • Access to the waiting area is unobstructed.
    • There are sofas only in the waiting area.
    • There is sufficient space for a wheelchair user to use the waiting area.
    • There are coffee tables with a surface height of 46cm above the floor.

Getting Around

  • Access View
    • There is step-free access throughout the building .
    • There is sloped/ramped access to rooms B8 to B12 on the basement floor; and Payroll, Payroll Administration and Pension Services and rooms G13, G14 and G15 from the main ground floor corridor, and room G16 on the ground floor.
    • There is stepped access to the rear stairwell from the rear corridor on the ground floor which can be overcome via an alternative route using the nearby ramp.
  • Circulation View
    • There are doors in corridors/walkways which have to be opened manually.
    • The type of flooring in corridors/walkways is carpet and vinyl.
    • There is some flooring in corridors/walkways which includes patterns or colours which could be confusing or look like steps or holes to some people.
    • There is some flooring in corridors/walkways which is shiny and could cause issues with glare or look slippery to some people.
    • There is good colour contrast between the walls and floor in all corridors/walkways.
    • There are no seats/chairs at regular intervals.
    • The lighting levels are varied.
  • Signage View
    • Wayfinding signage is provided.
    • The colour, design and typeface of signs is consistent throughout the building.
  • Safe Place(s) View
    • There is not a designated place of safety which can be used by people with dementia, autism or learning disabilities.
  • Audio View
    • This venue does not play background music in communal areas.
    • There is not a hearing assistance system in the communal areas of the building.

Ramp(s) or Slope(s) (Ground Floor Payroll and Pension Services)

  • Ramped/Sloped Level Change 1 View
    • There is a ramp/slope located between the main access corridor and the door into Payroll and Pension Services.
    • The ramp/slope is used to access the Payroll and Pension Services faculty area.
    • The gradient of the ramp/slope is slight.
    • The ramp/slope is permanent.
    • There is not a level landing at the top of the ramp/slope.
    • There is not a/are not handrail(s) at the ramp.
    • The lighting levels at the ramp/slope are good.

Ground Floor Kitchen/Dining Area

  • The kitchen/dining area is located in the Payroll, Payroll Administration and Pensions Services to the left of the building on the ground floor.
  • There is wooden flooring, seating without armrests, and a table with an underside 63cm from the floor.
  • The worktop is 92cm above the floor.
  • There is ample space for a wheelchair user to manoeuvre.

Ramp(s) or Slope(s) (Ground Floor Teaching Room G16)

  • Ramped/Sloped Level Change 1 View
    • There is a ramp/slope located on the ground floor to the right of the building.
    • The ramp/slope is used to access teaching room G16.
    • The gradient of the ramp/slope is slight.
    • The ramp/slope is permanent.
    • There is a level landing at the top of the ramp/slope.
    • There is a/are handrail(s) at the ramp.
    • The handrail(s) is/are on the right going up.
    • The width of the ramp/slope is 126cm (4ft 2in).
    • The lighting levels at the ramp/slope are good.

Ramp(s) / Slope(s) and Step(s) (Ground Floor Rear Right)

  • Ramp / Slope View
    • There is a ramp/slope located to the far right of the building.
    • The ramp/slope is used to access rooms G13, G14 and G15 from the main ground floor corridor.
    • The gradient of the ramp/slope is slight.
    • The ramp/slope is permanent.
    • There is a level landing at the top of the ramp/slope.
    • There is a/are handrail(s) at the ramp.
    • The handrail(s) is/are on the left going up.
    • The lighting levels at the ramp/slope are moderate to good.
    • The ramp/slope does bypass the step(s).
  • Step(s) View
    • There is a/are step(s) located to the rear right of the building.
    • The step(s) is/are used to access rooms G13, G14 and G15 from the right hand stairwell.
    • There is/are 3 step(s).
    • The step(s) is/are clearly marked.
    • The height of the step(s) is/are between the recommended 15cm and 18cm.
    • The height of the step(s) is/are 16cm.
    • The depth of the step(s) is/are not between the recommended 30cm and 45cm.
    • There is a/are handrail(s) at the step(s).
    • The handrail(s) is/are on the right going up.
    • Handrails are not at the recommended height (90cm-100cm).
    • Handrails do cover the flight of stairs throughout its length.
    • Handrails are easy to grip.
    • Handrails do extend horizontally beyond the first and last steps.
    • The lighting levels at the step(s) are moderate to good.

Lift (Left)

  • The lift is located straight ahead through the doors after reception, to the left of the lift lobby.
  • Signs indicating the location of the lift are not available from the entrance.
  • The lift is approximately 9m (9yd 2ft) from the main entrance.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are B, G, 1, 2, 3, 4, 5, 6, 7 and 8.
  • The weight limit for the lift is 1125kg.
  • The lift lobby opens out into the main corridor on all floors.
    There is also a set of manual double doors that may be difficult to open to access the lift lobby from the rear corridor on the basement floor.
  • Clear signs indicating the facilities on each floor are provided on lift lobby landings.
  • There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
  • Lift doors do contrast visually with lift lobby walls.
  • The external controls for the lift are within 90cm - 110cm from the floor.
  • The colour contrast between the external lift controls and the control plate is fair.
  • The colour contrast between the external lift control plate and the wall is good.
  • The clear door width is 87cm (2ft 10in).
  • The dimensions of the lift are 161cm x 130cm (5ft 3in x 4ft 3in).
  • There are not separate entry and exit doors in the lift.
  • There is not a mirror to aid reversing out of the lift.
  • There is not a list of floor services available within the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The internal controls for the lift are not within 90cm - 120cm from the floor.
  • Buttons to upper floors are higher than 120cm from the floor.
  • There is not a hearing loop system.
  • The lift does not have Braille markings.
  • The lift does have tactile markings.
  • The lighting levels in the lift are low to moderate.

Lift (Right)

  • The lift is located straight ahead through the doors after reception, to the right of the lift lobby.
  • Signs indicating the location of the lift are not available from the entrance.
  • The lift is approximately 9m (9yd 2ft) from the main entrance.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are B, G, 1, 2, 3, 4, 5, 6, 7 and 8.
  • The weight limit for the lift is 1125kg.
  • The lift lobby opens out into the main corridor on all floors.
    There is also a set of manual double doors that may be difficult to open to access the lift lobby from the rear corridor on the basement floor.
  • Clear signs indicating the facilities on each floor are provided on lift lobby landings.
  • There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
  • Lift doors do contrast visually with lift lobby walls.
  • The external controls for the lift are within 90cm - 110cm from the floor.
  • The colour contrast between the external lift controls and the control plate is fair.
  • The colour contrast between the external lift control plate and the wall is good.
  • The clear door width is 86cm (2ft 10in).
  • The dimensions of the lift are 183cm x 116cm (6ft x 3ft 10in).
  • There are not separate entry and exit doors in the lift.
  • There is a mirror to aid reversing out of the lift.
  • There is a list of floor services available within the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The internal controls for the lift are not within 90cm - 120cm from the floor.
  • Buttons to upper floors are higher than 120cm from the floor.
  • There is not a hearing loop system.
  • The lift does not have Braille markings.
  • The lift does have tactile markings.
  • The lighting levels in the lift are moderate to good.

Other Floors (Left)

  • Stairs View
    • Stairs can be used to access other floors.
    • The stairs are located to the left of the building.
    • The stairs are approximately 15m from the main entrance.
    • Signs indicating the location of the stairs are not available from the entrance.
    • There are manual, heavy, double doors to enter and exit the stairwell on all floors.
    • The floors which are accessible by the stairs are B, G, 1, 2, 3, 4, 5, 6, 7 and 8.
    • There are 15+ steps between floors.
    • The height of the step(s) is/are between the recommended 15cm and 18cm.
    • The depth of the step(s) is/are not between the recommended 30cm and 45cm.
    • The depth of the steps is 27cm.
    • The steps are not clearly marked.
    • There is a/are handrail(s) at the step(s).
    • The steps have a handrail on both sides.
    • Handrails are not at the recommended height (90cm-100cm).
    • Handrails do cover the flight of stairs throughout its length.
    • Handrails are not easy to grip.
    • Handrails do not extend horizontally beyond the first and last steps.
    • There is a landing.
    • Clear signs indicating the facilities on each floor are not provided on landings.
    • The lighting levels at the steps are low to moderate.

Other Floors (Right)

  • Stairs View
    • Stairs can be used to access other floors.
    • The stairs are located on the far right side of the building.
    • The stairs are approximately 16m from the main entrance.
    • Signs indicating the location of the stairs are not available from the entrance.
    • There are manual, heavy, double doors to enter and exit the stairwell on all floors.
    • The floors which are accessible by the stairs are B, G, 1, 2, 3, 4, 5, 6, 7 and 8.
    • There are 15+ steps between floors.
    • The height of the step(s) is/are between the recommended 15cm and 18cm.
    • The depth of the step(s) is/are not between the recommended 30cm and 45cm.
    • The depth of the steps is 26cm.
    • The steps are not clearly marked.
    • There is a/are handrail(s) at the step(s).
    • The steps have a handrail on both sides.
    • Handrails are not at the recommended height (90cm-100cm).
    • Handrails do cover the flight of stairs throughout its length.
    • Handrails are not easy to grip.
    • Handrails do not extend horizontally beyond the first and last steps.
    • There is a landing.
    • Clear signs indicating the facilities on each floor are not provided on landings.
    • The lighting levels at the steps are moderate to good.

Ramp(s) or Slope(s) (Basement Lifts)

  • Ramped/Sloped Level Change 1 View
    • There is a ramp/slope located immediately out of the lift.
    • The ramp/slope is used to access the basement access corridor at the front of the building.
    • The gradient of the ramp/slope is slight.
    • The ramp/slope is permanent.
    • There is a level landing at the top of the ramp/slope.
    • There is not a/are not handrail(s) at the ramp.
    • Photographs 1, 2 and 3 show this ramp.
  • Ramped/Sloped Level Change 2 View
    • There is a ramp/slope located out of the lift, beyond the double doors.
    • The ramp/slope is used to access the basement access corridor at the rear of the building.
    • The gradient of the ramp/slope is steep.
    • The ramp/slope is permanent.
    • There is a level landing at the top of the ramp/slope.
    • There is not a/are not handrail(s) at the ramp.
    • The lighting levels at the ramp/slope are moderate to good.
    • Photographs 4, 5, 6 and 7 show this ramp.

Ramp(s) or Slope(s) (Basement Corridors)

  • Ramped/Sloped Level Change 1 View
    • There is a ramp/slope located in the basement along the access corridor to the front of the building (photographs 1 and 2).
    • The ramp/slope is used to access rooms B8 to B12.
    • The gradient of the ramp/slope is steep.
    • The ramp/slope is permanent.
    • There is a level landing at the top of the ramp/slope.
    • There is a/are handrail(s) at the ramp.
    • The handrail(s) is/are on the right going up.
    • The width of the ramp/slope is 134cm (4ft 5in).
    • The lighting levels at the ramp/slope are low to moderate.
  • Ramped/Sloped Level Change 2 View
    • There is a ramp/slope located in the basement along the access corridor to the rear of the building (photographs 3 and 4).
    • The ramp/slope is used to access rooms B8 to B12.
    • The gradient of the ramp/slope is slight.
    • The ramp/slope is permanent.
    • There is a level landing at the top of the ramp/slope.
    • There is a/are handrail(s) at the ramp.
    • The handrail(s) is/are on the left going up.
    • The width of the ramp/slope is 134cm (4ft 5in).
    • The lighting levels at the ramp/slope are low to moderate.

Basement Welfare Facility

  • The facility is left out of the main lift lobby, away from the double doors, and across the corridor through a single manual door which may be difficult to open.
  • There is a mixture of seating with and without armrests and tables with undersides 71cm - 73cm from the floor.
  • The kitchen area worktop is 93cm above the floor.
  • There is ample space for a wheelchair user to manoeuvre.
  • Key card access is required to use the facility.

First Floor Kitchen

  • There is a kitchen on the first floor near the standard female toilets.
  • The work top is 93cm above the floor.
  • The flooring is vinyl.
  • There is no seating.
  • There are further kitchens in this location on all floors up to the seventh floor (shown in photographs 4, 5. 6 and 7.
  • Worktop heights in the other kitchens range from 85cm - 92cm above the floor.

Standard Shower (First Floor)

  • Shower facilities are available.
  • The shower(s) surveyed is/are located left out of the lift lobby, along the corridor, then on the left, just before the kitchen and female standard toilets.
  • There is level access to the shower facilities.
  • There is a 17cm high step into the shower tray.
    There are similar standard showers in the same location on the second, fourth, fifth and seventh floors.
    There is a 18cm high step into the shower tray in the fourth floor standard shower.

Opening Times (Nightingale Student Hub)

  • Monday 10:00 - 16:00.
  • Tuesday 10:00 - 16:00.
  • Wednesday 10:00 - 13:00.
  • Thursday 10:00 - 16:00.
  • Friday 10:00 - 16:00.
  • Saturday Closed.
  • Sunday Closed.

Entrance (Nightingale Student Hub)

  • Entrance View
    • This information is for the entrance located on the third floor, left out of the lift lobby, along the corridor, to the end.
    • This entrance gives access to the Nightingale Student Hub.
    • The entrance area/door is clearly signed.
    • This entrance is signed with 'Nightingale Student Hub'.
    • There is step-free access at this entrance, via lift.
    • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
    • A key card is required for access at this entrance.
    • The height of the key card reader is 122cm.
    • The main door(s) open(s) away from you (push).
    • The door(s) is/are single width.
    • The door(s) is/are heavy.
    • The width of the door opening is 101cm.
  • Comments View
    • The door is unlocked during opening times.

Reception (Nightingale Student Hub)

  • Reception View
    • The reception point is located straight ahead from the entrance.
    • The reception point is approximately 4m (4yd 1ft) from the Nightingale Student Hub entrance.
    • The reception area/desk is clearly visible from the entrance.
    • There is step-free access to the reception point.
    • There is a clear unobstructed route to the reception point.
    • There are windows, TVs, glazed screens or mirrors at/behind the reception point which could adversely affect the ability of someone to lip read.
    • The reception counter is not placed in front of a background which is patterned.
    • The lighting levels at the reception point are moderate to good.
    • The height of the reception counter is 114cm.
    • There is not sufficient space to write or sign documents on the counter.
    • There is a lowered section of the counter.
    • The height of the lowered section at the counter is 74cm.
    • There is sufficient space to write or sign documents on the lowered section of the counter.
    • There is not a clear knee recess beneath the counter.
    • The counter is staffed.
    • There is not a hearing assistance system at the reception point.
    • The type of flooring in the reception area is carpet.
  • Reception Waiting Area View
    • There is a waiting area close to the reception point.
    • Access to the waiting area is unobstructed.
    • There are seats with armrests on both sides.
    • There is sufficient space for a wheelchair user to use the waiting area.

Nightingale Student Hub Meeting Rooms

  • There are 2 meeting rooms in the Student Hub.
  • The smaller meeting room has seating with armrests and a table with an underside 71cm from the floor.
  • The flooring in this room is carpet.
  • The larger boardroom style meeting room has seating with armrests and a table with an underside 70cm from the floor.
  • There is wooden parquet flooring in this room.
  • There is no fixed furniture in either room.

Entrance (Florence Nightingale Faculty of Nursing, Midwifery and Palliative Care)

  • Entrance View
    • This information is for the entrance located on the third floor, right out of the lift lobby, along the corridor to the end, then on the left.
    • This entrance gives access to the faculty area.
    • The entrance area/door is clearly signed.
    • This entrance is signed with 'Florence Nightingale Faculty of Nursing, Midwifery and Palliative Care'.
    • There is step-free access at this entrance, via lift.
    • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
    • A key card is required for access at this entrance.
    • The height of the key card reader is 122cm.
    • The main door(s) open(s) away from you (push).
    • There is a push pad/button to exit the main automatic doors.
    • The exit push pad or push button is 120cm from floor level.
    • The door(s) is/are single width with a locked extension leaf.
    • The door(s) is/are heavy.
    • The width of the door opening is 96cm.

Reception (Florence Nightingale Faculty of Nursing, Midwifery and Palliative Care)

  • Reception View
    • The reception point is located straight ahead from the entrance.
    • The reception point is approximately 5m (5yd 1ft) from the entrance.
    • The reception area/desk is clearly visible from the entrance.
    • There is step-free access to the reception point.
    • There is a clear unobstructed route to the reception point.
    • There are no windows, TVs, glazed screens or mirrors at/behind the reception point which could adversely affect the ability of someone to lip read.
    • The reception counter is not placed in front of a background which is patterned.
    • The lighting levels at the reception point are good.
    • The height of the reception counter is 111cm.
    • There is sufficient space to write or sign documents on the counter.
    • There is a lowered section of the counter.
    • The height of the lowered section at the counter is 73cm.
    • There is sufficient space to write or sign documents on the lowered section of the counter.
    • There is not a clear knee recess beneath the counter.
    • There is not a hearing assistance system at the reception point.
    • The type of flooring in the reception area is carpet and laminate.
  • Reception Waiting Area View
    • There is a waiting area close to the reception point.
    • Access to the waiting area is unobstructed.
    • There are armchairs and sofas in the waiting area.
    • There is sufficient space for a wheelchair user to use the waiting area.

Entrance (Business Assurance Department)

  • Entrance View
    • This information is for the entrance located on the fifth floor, right out of the lift lobby, along the corridor, to the end through the double doors.
    • This entrance gives access to the Business Assurance Department.
    • The entrance area/door is clearly signed.
    • This entrance is signed with 'Business Assurance Department'.
    • There is step-free access at this entrance, via lift.
    • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
    • A key card is required for access at this entrance.
    • The height of the key card reader is 110cm.
    • The main door(s) open(s) away from you (push).
    • There is a push pad/button to exit the main automatic doors.
    • The exit push pad or push button is 105cm from floor level.
    • The door(s) is/are single width.
    • The door(s) is/are heavy.
    • The width of the door opening is 84cm.

Reception (Business Assurance Department)

  • Reception View
    • The reception point is located straight ahead from the entrance.
    • The reception point is approximately 7m (7yd 1ft) from the entrance.
    • The reception area/desk is clearly visible from the entrance.
    • There is step-free access to the reception point.
    • There is a clear unobstructed route to the reception point.
    • There are no windows, TVs, glazed screens or mirrors at/behind the reception point which could adversely affect the ability of someone to lip read.
    • The reception counter is not placed in front of a background which is patterned.
    • The lighting levels at the reception point are moderate to good.
    • The height of the reception counter is 124cm.
    • There is sufficient space to write or sign documents on the counter.
    • There is not a lowered section of the counter.
    • There is not a hearing assistance system at the reception point.
    • The type of flooring in the reception area is carpet.
  • Reception Waiting Area View
    • There is a waiting area close to the reception point.
    • Access to the waiting area is unobstructed.
    • There are sofas only in the waiting area.
    • There is sufficient space for a wheelchair user to use the waiting area.

Counter (Academic Services)

  • Counter View
    • The counter is located on the eighth floor, right out of the lift lobby, along the corridor, through the double doors.
    • The counter is approximately 13m (14yd 8in) from the lift.
    • Clear signage for the counter is visible from the lift.
    • There is step-free access to the counter, via lift.
    • There is not a clear unobstructed route to the counter.
    • There are no windows, TVs, glazed screens or mirrors at/behind the counter which could adversely affect the ability of someone to lip read.
    • The counter is not placed in front of a background which is patterned.
    • The lighting levels at the counter are low to moderate.
    • The height of the counter is medium height (77cm - 109cm).
    • There is sufficient space to write or sign documents on the counter.
    • There is not a lowered section of the counter.
    • There is not a hearing assistance system at the counter.
    • The type of flooring in this area is carpet.
  • Waiting Area View
    • There is not a waiting area close to the counter.

Accessible Toilet(s) (Basement - Right Hand Transfer)

  • There is an/are accessible toilet(s) available.
  • Location and Access View
    • This accessible toilet is located left out of the clear exit to the lift lobby in the basement, along the corridor on the left.
    • This accessible toilet is approximately 9m (9yd 2ft) from the lift.
    • There is step-free access into the accessible toilet.
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • There is pictorial and ‘Not All Disabilities Are Visible’ signage on or near the toilet door.
    • The contrast between the external door and wall is good.
    • The door opens inwards.
    • The door is heavy.
    • The door is locked by a twist lock.
    • The width of the accessible toilet opening is 81cm.
    • The contrast between the internal door and wall is good.
    • The door does not have a horizontal grab rail.
  • Toilet Features View
    • The dimensions of the accessible toilet are 140cm x 166cm (4ft 7in x 5ft 5in).
    • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
    • The lighting levels are low to moderate.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 67cm (2ft 2in).
    • The transfer space is obstructed by a female sanitary bin.
    • There is a flush on the transfer side.
    • There is not a spatula type lever flush.
    • There is a lever flush.
    • There is a dropdown rail on the transfer side.
    • The contrast between the dropdown rail(s) and wall is fair.
    • There is a/are wall-mounted grab rail(s) available.
    • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
    • There is a vertical wall-mounted grab rail on the transfer side.
    • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
    • The contrast between the wall-mounted grab rail(s) and wall is fair.
    • The contrast between the walls and floor is good.
    • There is an emergency alarm.
    • The emergency pull cord alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
    • There is not a red flashing fire alarm beacon within the toilet.
    • Disposal facilities are available in the toilet.
    • There is a/are female sanitary and general waste (with no lid) disposal units.
    • There is a/are coat hook(s).
    • The height of the coat hook is 181cm from the floor.
  • Additional Fixtures View
    • There is a mirror.
    • The mirror is not placed at a lower level or at an angle for ease of use.
    • There is not a shelf within the accessible toilet.
    • The toilet has a backrest.
    • There is a lid attached to the toilet seat.
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • The toilet seat colour contrast is poor.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is placed higher than 100cm (3ft 3in).
    • The height of the toilet roll holder is 103cm (3ft 5in).
    • The contrast between the toilet roll holder and the wall is good.
    • There is a wash basin.
    • The wash basin and tap(s) can be reached from seated on the toilet.
    • The wash basin is placed higher than 74cm (2ft 5in).
    • The height of the wash basin is 75cm (2ft 6in).
    • There is a vertical wall-mounted grab rail on the right hand side of the wash basin.
    • The contrast between the wash basin wall-mounted grab rail(s) and wall is fair.
    • The wash basin tap type is lever mixer.
    • There is a wall fixed soap dispenser.
    • The soap dispenser can be reached from seated on the toilet.
    • The height of the soap dispenser is 101cm.
    • There is not a towel dispenser.
    • There is a hand dryer.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • The height of the hand dryer is 97cm (3ft 2in).
    • The contrast between the hand dryer and the wall is good.

Accessible Toilet(s) (Ground Floor - No Transfer Space)

  • There is an/are accessible toilet(s) available.
  • Location and Access View
    • This accessible toilet is located right out of reception, on the left.
    • This accessible toilet is approximately 10m (10yd 2ft) from the main entrance.
    • There is step-free access into the accessible toilet.
    • This is an all gender toilet.
    • A key is not required for the accessible toilet.
    • There is pictorial, written text and ‘Not All Disabilities Are Visible’ signage on or near the toilet door.
    • The contrast between the external door and wall is good.
    • The door opens inwards.
    • The door is heavy.
    • The door is locked by a locking handle.
    • The width of the accessible toilet opening is 84cm.
    • The contrast between the internal door and wall is good.
    • The door does not have a horizontal grab rail.
  • Toilet Features View
    • The dimensions of the accessible toilet are 118cm x 235cm (3ft 10in x 7ft 9in).
    • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
    • The lighting levels are moderate to good.
    • There is not a lateral transfer space.
    • The lateral transfer space is 58cm (1ft 11in).
    • The transfer space is obstructed by a female sanitary bin.
    • There is a flush, however it is not on the transfer side.
    • There is not a spatula type lever flush.
    • There is a lever flush.
    • There is a dropdown rail on the transfer side.
    • The contrast between the dropdown rail(s) and wall is fair.
    • There is a/are wall-mounted grab rail(s) available.
    • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
    • There is a vertical wall-mounted grab rail on the transfer side.
    • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
    • The contrast between the wall-mounted grab rail(s) and wall is fair.
    • The contrast between the walls and floor is good.
    • There is an emergency alarm.
    • The emergency pull cord alarm is fully functional.
    • There is not a red flashing fire alarm beacon within the toilet.
    • Disposal facilities are available in the toilet.
    • There is a/are female sanitary and general waste (with no lid) disposal units.
    • There is a/are coat hook(s).
    • The height of the coat hook is 176cm from the floor.
  • Additional Fixtures View
    • There is a mirror.
    • The mirror is placed at a lower level or at an angle for ease of use.
    • There is not a shelf within the accessible toilet.
    • The toilet has a backrest.
    • There is a lid attached to the toilet seat.
    • The height of the toilet seat above floor level is 42cm (1ft 5in).
    • The toilet seat colour contrast is poor.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is placed higher than 100cm (3ft 3in).
    • The height of the toilet roll holder is 104cm (3ft 5in).
    • The contrast between the toilet roll holder and the wall is fair.
    • There is a wash basin.
    • The wash basin and tap(s) can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
    • The height of the wash basin is 73cm (2ft 5in).
    • There is a vertical wall-mounted grab rail on the left hand side of the wash basin.
    • The contrast between the wash basin wall-mounted grab rail(s) and wall is fair.
    • The wash basin tap type is lever mixer.
    • There is a wall fixed soap dispenser.
    • The soap dispenser can be reached from seated on the toilet.
    • The height of the soap dispenser is 98cm.
    • There is not a towel dispenser.
    • There is a hand dryer.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • The height of the hand dryer is 98cm (3ft 3in).
    • The contrast between the hand dryer and the wall is good.

Accessible Toilet(s) (Third Floor - Right Hand Transfer)

  • There is an/are accessible toilet(s) available.
  • Location and Access View
    • This accessible toilet is located left out of the lift lobby on the third floor, along the corridor, then on the left.
    • This accessible toilet is approximately 9m (9yd 2ft) from the lift.
    • There is step-free access into the accessible toilet.
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • There is pictorial and ‘Not All Disabilities Are Visible’ signage on or near the toilet door.
    • The contrast between the external door and wall is good.
    • The door opens outwards.
    • The door is heavy.
    • The door is locked by a lever twist.
    • The width of the accessible toilet opening is 87cm.
    • The contrast between the internal door and wall is good.
    • The door has a horizontal grab rail.
    • The contrast between the horizontal grab rail and internal door is good.
  • Toilet Features View
    • The dimensions of the accessible toilet are 147cm x 206cm (4ft 10in x 6ft 9in).
    • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
    • The lighting levels are low to moderate.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 62cm (2ft).
    • The transfer space is obstructed by a female sanitary bin.
    • There is a flush on the transfer side.
    • There is not a spatula type lever flush.
    • There is a lever flush.
    • There is a dropdown rail on the transfer side.
    • The contrast between the dropdown rail(s) and wall is fair.
    • There is a/are wall-mounted grab rail(s) available.
    • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
    • There is a vertical wall-mounted grab rail on the transfer side.
    • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
    • The contrast between the wall-mounted grab rail(s) and wall is fair.
    • The contrast between the walls and floor is good.
    • There is an emergency alarm.
    • The emergency pull cord alarm is fully functional.
    • There is not a red flashing fire alarm beacon within the toilet.
    • Disposal facilities are available in the toilet.
    • There is a/are female sanitary and general waste (with no lid) disposal units.
    • There is a/are coat hook(s).
    • The height of the coat hook is 172cm from the floor.
  • Additional Fixtures View
    • There is a mirror.
    • The mirror is placed at a lower level or at an angle for ease of use.
    • There is not a shelf within the accessible toilet.
    • The toilet has a backrest.
    • There is a lid attached to the toilet seat.
    • The height of the toilet seat above floor level is 44cm (1ft 5in).
    • The toilet seat colour contrast is poor.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • The height of the toilet roll holder is 86cm (2ft 10in).
    • The contrast between the toilet roll holder and the wall is fair.
    • There is a wash basin.
    • The wash basin and tap(s) can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
    • The height of the wash basin is 74cm (2ft 5in).
    • There is a vertical wall-mounted grab rail on the right hand side of the wash basin.
    • The contrast between the wash basin wall-mounted grab rail(s) and wall is fair.
    • The wash basin tap type is lever mixer.
    • There is a wall fixed soap dispenser.
    • The soap dispenser cannot be reached from seated on the toilet.
    • The height of the soap dispenser is 103cm.
    • There is not a towel dispenser.
    • There is a hand dryer.
    • The hand dryer is placed higher than 100cm (3ft 3in).
    • The height of the hand dryer is 102cm (3ft 4in).
    • The contrast between the hand dryer and the wall is good.

Accessible Toilet(s) (Sixth Floor - Right Hand Transfer)

  • There is an/are accessible toilet(s) available.
  • Location and Access View
    • This accessible toilet is located left out of the lift lobby on the sixth floor, along the corridor, then on the left.
    • This accessible toilet is approximately 9m (9yd 2ft) from the lift.
    • There is step-free access into the accessible toilet.
    • This is a gender neutral toilet.
    • A key is not required for the accessible toilet.
    • There is pictorial, written text and ‘Not All Disabilities Are Visible’ signage on or near the toilet door.
    • The contrast between the external door and wall is good.
    • The door opens outwards.
    • The door is heavy.
    • The door is locked by a lever twist.
    • The width of the accessible toilet opening is 87cm.
    • The contrast between the internal door and wall is good.
    • The door has a horizontal grab rail.
    • The contrast between the horizontal grab rail and internal door is good.
  • Toilet Features View
    • The dimensions of the accessible toilet are 147cm x 206cm (4ft 10in x 6ft 9in).
    • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
    • The lighting levels are low to moderate.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 69cm (2ft 3in).
    • The transfer space is obstructed by a female sanitary bin.
    • There is a flush on the transfer side.
    • There is not a spatula type lever flush.
    • There is a lever flush.
    • There is a dropdown rail on the transfer side.
    • The contrast between the dropdown rail(s) and wall is poor.
    • There is a/are wall-mounted grab rail(s) available.
    • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
    • There is a vertical wall-mounted grab rail on the transfer side.
    • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
    • The contrast between the wall-mounted grab rail(s) and wall is poor.
    • The contrast between the walls and floor is good.
    • There is an emergency alarm.
    • The emergency pull cord alarm is fully functional.
    • There is not a red flashing fire alarm beacon within the toilet.
    • Disposal facilities are available in the toilet.
    • There is a/are female sanitary and general waste (with lid) disposal units.
    • There is a/are coat hook(s).
    • The height of the coat hook is 174cm from the floor.
  • Additional Fixtures View
    • There is a mirror.
    • The mirror is placed at a lower level or at an angle for ease of use.
    • There is not a shelf within the accessible toilet.
    • The toilet has a backrest.
    • There is a lid attached to the toilet seat.
    • The height of the toilet seat above floor level is 44cm (1ft 5in).
    • The toilet seat colour contrast is poor.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is placed higher than 100cm (3ft 3in).
    • The height of the toilet roll holder is 105cm (3ft 5in).
    • The contrast between the toilet roll holder and the wall is poor.
    • There is a wash basin.
    • The wash basin and tap(s) can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
    • The height of the wash basin is 74cm (2ft 5in).
    • There is a vertical wall-mounted grab rail on the right hand side of the wash basin.
    • The contrast between the wash basin wall-mounted grab rail(s) and wall is poor.
    • The wash basin tap type is lever mixer.
    • There is a wall fixed soap dispenser.
    • The soap dispenser cannot be reached from seated on the toilet.
    • The height of the soap dispenser is 102cm.
    • There is not a towel dispenser.
    • There is a hand dryer.
    • The hand dryer is placed higher than 100cm (3ft 3in).
    • The height of the hand dryer is 126cm (4ft 2in).
    • The contrast between the hand dryer and the wall is good.

Accessible Toilet(s) (Eighth Floor - Right Hand Transfer)

  • There is an/are accessible toilet(s) available.
  • Location and Access View
    • This accessible toilet is located left out of the lift lobby on the eighth floor, along the corridor, then on the left.
    • This accessible toilet is approximately 9m (9yd 2ft) from the lift.
    • There is step-free access into the accessible toilet.
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • There is pictorial and ‘Not All Disabilities Are Visible’ signage on or near the toilet door.
    • The contrast between the external door and wall is good.
    • The door opens outwards.
    • The door is heavy.
    • The door is locked by a lever twist.
    • The width of the accessible toilet opening is 87cm.
    • The contrast between the internal door and wall is good.
    • The door has a horizontal grab rail.
    • The contrast between the horizontal grab rail and internal door is good.
  • Toilet Features View
    • The dimensions of the accessible toilet are 156cm x 206cm (5ft 1in x 6ft 9in).
    • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
    • The lighting levels are moderate to good.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 73cm (2ft 5in).
    • The transfer space is obstructed by a female sanitary bin.
    • There is a flush on the transfer side.
    • There is not a spatula type lever flush.
    • There is a lever flush.
    • There is a dropdown rail on the transfer side.
    • The contrast between the dropdown rail(s) and wall is good.
    • There is a/are wall-mounted grab rail(s) available.
    • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
    • There is a vertical wall-mounted grab rail on the transfer side.
    • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
    • The contrast between the wall-mounted grab rail(s) and wall is good.
    • The contrast between the walls and floor is good.
    • There is an emergency alarm.
    • The emergency pull cord alarm is fully functional.
    • There is not a red flashing fire alarm beacon within the toilet.
    • Disposal facilities are available in the toilet.
    • There is a/are female sanitary and general waste (with no lid) disposal units.
    • There is a/are coat hook(s).
    • The height of the coat hook is 175cm from the floor.
  • Additional Fixtures View
    • There is a mirror.
    • The mirror is not placed at a lower level or at an angle for ease of use.
    • There is not a shelf within the accessible toilet.
    • The toilet has a backrest.
    • There is a lid attached to the toilet seat.
    • The height of the toilet seat above floor level is 44cm (1ft 5in).
    • The toilet seat colour contrast is poor.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • The height of the toilet roll holder is 95cm (3ft 1in).
    • The contrast between the toilet roll holder and the wall is fair.
    • There is a wash basin.
    • The wash basin and tap(s) can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
    • The height of the wash basin is 74cm (2ft 5in).
    • There is a vertical wall-mounted grab rail on the right hand side of the wash basin.
    • The contrast between the wash basin wall-mounted grab rail(s) and wall is good.
    • The wash basin tap type is lever mixer.
    • There is a wall fixed soap dispenser.
    • The soap dispenser cannot be reached from seated on the toilet.
    • The height of the soap dispenser is 99cm.
    • There is not a towel dispenser.
    • There is a hand dryer.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • The height of the hand dryer is 91cm (2ft 12in).
    • The contrast between the hand dryer and the wall is fair.

Standard Toilet(s) (Basement)

  • Standard toilet facilities are available.
  • Toilet Facilities View
    • The female and male toilets are located on the basement floor to the rear left of the building.
    • There is step-free access into the toilet(s).
    • The standard toilet(s) is/are approximately 13m from the lift.
    • The colour contrast between the external toilet door(s) and wall(s) is good.
    • There is pictorial signage on or near the toilet door.
    • An ambulant toilet cubicle is not available.
    • The height of the wash basin(s) is 78cm.
    • The wash basin(s) tap type is lever mixer.
    • Lighting levels are moderate to good.

Standard Toilet(s) (Ground Floor)

  • Standard toilet facilities are available.
  • Toilet Facilities View
    • The male toilet is located on the ground floor to the centre left of the building near the stairwell.
    • There is step-free access into the toilet(s).
    • The standard toilet(s) is/are approximately 16m from the main entrance.
    • The colour contrast between the external toilet door(s) and wall(s) is good.
    • There is pictorial signage on or near the toilet door.
    • An ambulant toilet cubicle is not available.
    • The height of the wash basin(s) is 86cm.
    • The wash basin(s) tap type is lever.
    • Lighting levels are good.
    • There are similar male standard toilets in the same location on the first floor upwards. There are ambulant cubicles in the male standard toilets on the fifth and seventh floors. The wash basin height in the male standard toilets on the first floor is 85cm; on the second, fourth, sixth and eighth floors 84cm; on the third floor 83cm; and on the seventh floor 93cm. The male standard toilets on the first to fourth floors have lever twist taps, on the sixth and seventh floors have lever/mixer taps, and on the eighth floor have twist/turn taps.
  • Baby Changing Facilities View
    • There is a flip down baby change table available .
    • The height of the baby change table is 97cm.
    • There is not a baby change table in the other male standard toilets.
  • Toilet Facilities 2 View
    • The female toilet is located on the right after reception.
    • There is step-free access into the toilet(s).
    • The standard toilet(s) is/are approximately 12m from the main entrance.
    • The colour contrast between the external toilet door(s) and wall(s) is good.
    • There is pictorial signage on or near the toilet door.
    • An ambulant toilet cubicle is not available.
    • The height of the wash basin(s) is 87cm.
    • The wash basin(s) tap type is lever mixer.
    • Lighting levels are good.
    • There are similar female standard toilets in the same location on the first floor upwards. There are ambulant cubicles in the female standard toilets on the fifth and seventh floors. The wash basin height in the female standard toilets on the first floor is 86cm; on the second floor 88cm; on the third and sixth floors 85cm; on the fourth floor 84cm; on the seventh floor 93cm; and on the eighth floor 84cm. The female standard toilets on the first to fourth floors have lever twist taps, fifth to seventh floors with lever/mixer taps, and the eighth floors with twist/turn taps.
  • Baby Changing Facilities 2 View
    • There is a flip down baby change table available .
    • The height of the baby change table is 98cm.
    • There is not a baby change table in the other female standard toilets.

Standard Toilet(s) (Fifth Floor)

  • Standard toilet facilities are available.
  • Toilet Facilities View
    • The female toilet is located left out of the lift lobby on the fifth floor, along the corridor, then on the left.
    • There is step-free access into the toilet(s).
    • The standard toilet(s) is/are approximately 13m from the lift.
    • The colour contrast between the external toilet door(s) and wall(s) is good.
    • There is pictorial signage on or near the toilet door.
    • An ambulant toilet cubicle is available.
    • There are horizontal wall mounted rails available on both sides of the toilet.
    • The ambulant toilet does not have vertical wall mounted grab rails.
    • The height of the wash basin(s) is 90cm.
    • The wash basin(s) tap type is lever mixer.
    • Lighting levels are good.
    • There is also an ambulant cubicle in the female standard toilet on the seventh floor.
  • Toilet Facilities 2 View
    • The male toilet is located right out of the lift lobby on the fifth floor, along the corridor, through first set of doors to the stairwell.
    • There is step-free access into the toilet(s).
    • The standard toilet(s) is/are approximately 10m from the lift.
    • The colour contrast between the external toilet door(s) and wall(s) is good.
    • There is pictorial signage on or near the toilet door.
    • An ambulant toilet cubicle is available.
    • There are horizontal wall mounted rails available on both sides of the toilet.
    • The ambulant toilet does not have vertical wall mounted grab rails.
    • The height of the wash basin(s) is 83cm.
    • The wash basin(s) tap type is lever mixer.
    • Lighting levels are good.
    • There is also an ambulant cubicle in the male standard toilet on the seventh floor.