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Roby Road Dental Practice

26 Roby Road, Huyton, Knowsley, Merseyside, L36 4HF

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Access Guide

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2020 Changes

  • AccessAble are aware that there have been changes to this Access Guide, which includes the information of a redecoration and a hearing loop. Our surveyors will revisit the venue to update the information as soon as possible, subject to Government restrictions.

Opening Times

  • Monday 08:30 - 13:00.
  • Monday 14:00 - 17:30.
  • Tuesday 08:30 - 13:00.
  • Tuesday 14:00 - 17:30.
  • Wednesday 08:30 - 13:00.
  • Wednesday 14:00 - 17:30.
  • Thursday 08:30 - 13:00.
  • Thursday 14:00 - 17:30.
  • Friday 08:30 - 13:00.
  • Friday 14:00 - 17:00.
  • Saturday Closed.
  • Sunday Closed.


  • There is a bus stop within 150m (164yds) of the venue.
  • The nearest National Rail station is Roby.


  • The venue does have its own car park.
  • Parking is free for all users.
  • Venue Car Park View
    • The car park is located at the front of the building.
    • The car park type is open air/surface.
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
    • There is/are 1 Blue Badge parking bay(s) within the car park.
    • The nearest Blue Badge bay is 6m (6yd 1ft) from the main entrance.
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is / are slopes/ramps.
    • The car park surface is tarmac.
    • There is not a road to cross between the car park and the entrance.
    • The car park does not have a height restriction barrier.
  • On Street Parking and Drop-off Details. View
    • There is not a designated drop off point.
  • Comments View
    • The Blue Badge bay has no markings.

Outside Access (Main Entrance)

  • This information is for the entrance located at the front of the building.
  • There is not level access into the venue.
  • The bell is not in a suitable position to allow wheelchair users to gain access.
  • The intercom is not in a suitable position to allow wheelchair users to gain access.
  • The main door(s) open(s) away from you (push).
  • The door(s) is / are single.
  • The door(s) is / are light.
  • The width of the door opening is 86cm (2ft 10in).
  • Comments View
    • Leading from the car park, towards the main entrance there is a double set of metal gates.
    • The gates open away from you (push).
    • The gates are permanently held open.
    • The width of the gate opening is 312cm.

Level Change (Main Entrance)

  • There is a ramp/slope to access this area/service.
  • The ramp or slope is located in front of the entrance.
  • The ramp/slope is moderate.
  • The ramp/slope is permanent.
  • There is a level landing at the top of the ramp/slope.
  • The ramp does not have handrails.


  • The desk/counter is 2m (2yd 7in) from the main entrance.
  • There is level access to the desk/counter from the entrance.
  • The desk/counter is high (110cm+).
  • The desk/counter does not have a low (76cm or lower) section.
  • The lighting levels are medium.
  • Comments View
    • There are tablet computers on the reception desk.
    • They are used by patients of the dental practice.
    • They are not permanently fixed so can be used by clients in a wheelchair.
    • There are two seats facing the reception desk.
    • The seats do not have armrests.

Inside Access

  • There is level access to the service(s).
  • There is a hearing assistance system.
  • The hearing assistance system is available only on request.
  • The system is a portable loop.
  • Staff are trained to use the system.
  • This venue does play background music.
  • Music is played in the reception and waiting area.
  • Motorised scooters are allowed in public parts of the venue.
  • The lighting levels are medium.
  • Comments View
    • Note to proof reader:- You can see stairs in picture 4. The stairs are for staff only to private offices on the first floor and have not been included in this guide.

Waiting Area

  • There is a waiting area located straight ahead, just past the reception desk as you enter the building.
  • There is a doorway to the waiting area.
  • The doorway has no doors.
  • The width of the door opening is 171cm.
  • There is seating in the waiting area.
  • There are two sofas in the waiting area with armrests on either end.
  • There are also individual chairs in the waiting area.
  • The individual chairs are not fixed.
  • The individual chairs do not have armrests.
  • There is a TV in the waiting area.

Consultation Room

  • There are 3 consultation rooms
  • The consultation room surveyed was consultation room 1.
  • There is a door to the consultation room.
  • The door is single.
  • The door opens away from you (push)
  • The door is heavy.
  • The width of the door opening is 76cm.
  • There is an adjustable height dental chair.
  • The dental chair is 155cm long.
  • There is a cane sofa available in the consultation room.
  • There is adequate room for a wheelchair to manoeuvre in the consultation room.
  • Consultation rooms 2 and 3 are similar.

Accessible Toilet

  • There are not accessible toilet facilities within this venue.

Standard Toilet(s)

Additional Info

  • Staff do receive disability awareness / equality training.
  • Documents are not available in Braille.
  • Documents are not available in large print.
  • A bowl of water can be provided for an assistance dog.
  • An assistance dog toilet area can be provided onsite.
  • The assistance dog toilet area is located in the car park.
  • A member of staff trained in BSL skills is not normally on duty.

COVID-19 Information

  • There is not a member of staff available at the entrance.
  • There is hand sanitiser available at the entrance.
  • The hand sanitisers are hand held.
  • There is a limited number of people allowed inside.
  • There is a one-way system throughout.
  • The one-way system is clearly marked/signed.
  • There is clear signage inside to help with social distancing.
  • There are protective clear screens located at tills/counters.
  • Toilets are available.