Access Guide
Introduction
- Services / facilities within the building include a nursery, The Child Learning and Development Team, Family Voices, Stronger Families and Family First.
Location
- There is a bus stop within 150m (164yds) of the venue.
- The nearest National Rail station is Pemberton.
Opening Times
- Monday 07:30 - 18:00.
- Tuesday 07:30 - 18:00.
- Wednesday 07:30 - 18:00.
- Thursday 07:30 - 18:00.
- Friday 07:30 - 18:00.
- Saturday Closed.
- Sunday Closed.
Parking
- The venue does have its own car park.
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Venue Car Park
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- Parking is free for all users.
- The car park is located at the front and side of the building.
- The car park type is open air/surface.
- Parking spaces for Blue Badge holders cannot booked in advance.
- There is/are 3 Blue Badge parking bay(s) within the car park.
- The dimensions of the Blue Badge parking bay(s) are 245cm x 460cm (8ft x 15ft 1in).
- The nearest Blue Badge bay is 6m (6yd 1ft) from the main entrance.
- The furthest Blue Badge bay is 12m (13yd 4in) from the main entrance.
- The route from the car park to the entrance is accessible to a wheelchair user unaided.
- The car park surface is tarmac.
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Drop-off Point
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- There is not a designated drop off point.
Outside Access (Main Entrance)
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Entrance
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- This information is for the entrance located at the front of the building.
- There is ramped/sloped or stepped access at this entrance.
- There is an intercom.
- The height of the intercom is 120cm (3ft 11in).
- The main door(s) open(s) automatically (towards you).
- The door(s) is/are double width.
- The width of the door opening is 141cm.
- There is a small lip on the threshold of the entrance, with a height of 2cm or below.
- There is a second set of doors.
- The door(s) open(s) towards you (pull).
- The door(s) is/are double width.
- The door(s) may be difficult to open.
- The width of the door opening is 166cm.
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Ramp/Slope
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- The ramp/slope is located to the left as you face the entrance.
- The gradient of the ramp/slope is slight.
- The ramp/slope is permanent.
- There is a level landing at the top of the ramp/slope.
- There is a/are handrail(s) at the ramp.
- The handrail(s) is/are on both sides.
- The width of the ramp/slope is 120cm (3ft 11in).
- The ramp/slope does bypass the step(s).
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Step(s)
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- The step(s) is/are located to the right as you face the entrance.
- There is/are 1 step(s).
- The step(s) is/are not clearly marked.
- The height of the step(s) is/are between 15cm and 18cm.
- The height of the step(s) is/are 18cm.
- There is a/are handrail(s) at the step(s).
- The handrail(s) is/are on both sides.
- Handrails are at the recommended height (90cm-100cm).
- Handrails do not cover the flight of stairs throughout its length.
- Handrails are easy to grip.
- Handrails do not extend horizontally beyond the first and last steps.
Reception
- The desk/counter is 3m (3yd 10in) from the main entrance.
- There is level access to the desk/counter from the entrance.
- The desk/counter is low (76cm or lower).
- The lighting levels are bright.
- There is not a hearing assistance system.
Inside Access
- There is not level access to the service(s).
- This venue does not play background music.
- Motorised scooters are not welcomed in public parts of the venue.
- The lighting levels are bright.
Other Floors
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Steps
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- The floors which are accessible by stairs are G-1.
- There are 15+ steps between floors.
- The steps are clearly marked.
- The steps are medium (11cm - 17cm).
- The steps do have handrails.
- The steps have a handrail on both sides.
- There is a landing.
- The lighting levels are bright.
Lift
- There is a lift for public use.
- The lift is located at the rear of the venue.
- The lift is a platform lift.
- The floors which are accessible by this lift are G-1.
- The lift is approximately 24m (26yd 9in) from the main entrance.
- Staff do need to be notified for use of the lift.
- The clear door width is 100cm (3ft 3in).
- The dimensions of the lift are 110cm x 150cm (3ft 7in x 4ft 11in).
- There are not separate entry and exit doors in the lift.
- There is not a mirror to aid reversing out of the lift.
- The lift does not have a visual floor indicator.
- The lift does not have an audible announcer.
- The controls for the lift are within 90cm - 120cm from the floor.
- The lift does not have Braille markings.
- The lift does have tactile markings.
- The lighting level in the lift is bright.
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Comments
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- A code is required for the lift which is available from reception.
Accessible Toilet (Ground Floor)
- There are accessible toilet facilities within this venue.
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Location and Access
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- The toilet is not for the sole use of disabled people.
- There is pictorial signage on or near the toilet door.
- This accessible toilet is approximately 4m (4yd 1ft) from the main entrance.
- The accessible toilet is located to the right as you enter.
- There is level access to this accessible toilet.
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Features and Dimensions
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- This is a unisex toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a lever twist.
- The width of the accessible toilet door is 83cm (2ft 9in).
- The door is light.
- The dimensions of the accessible toilet are 140cm x 226cm (4ft 7in x 7ft 5in).
- There is not sufficient turning space in the cubicle for a wheelchair user.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 78cm (2ft 7in).
- There is a dropdown rail on the transfer side.
- There is a flush, however it is not on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- There is an emergency alarm.
- The emergency pull cord alarm is not fully functional.
- The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
- Disposal facilities are available in the cubicle.
- There is not a/are not coat hook(s).
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Position of Fixtures
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- Wall-mounted grab rails are available.
- As you face the toilet the wall-mounted grab rails are on both sides.
- There is a shelf within the accessible toilet.
- The shelf is higher than 95cm (3ft 1in).
- There is a mirror.
- Mirrors are not placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 49cm (1ft 7in).
- There is not a hand dryer.
- There is a towel dispenser.
- The towel dispenser cannot be reached from seated on the toilet.
- The towel dispenser is not placed higher than 100cm (3ft 3in).
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a wash basin.
- The wash basin can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
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Colour Contrast and Lighting
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- The contrast between the external door and wall is good.
- There is a high colour contrast between the internal door and wall.
- The contrast between the wall-mounted grab rail(s) and wall is good.
- There is a good colour contrast between the dropdown rail(s) and wall.
- The contrast between the walls and floor is good.
- The lighting levels are bright.
Accessible Toilet (First Floor)
- There are accessible toilet facilities within this venue.
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Location and Access
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- The toilet is not for the sole use of disabled people.
- There is pictorial signage on or near the toilet door.
- The accessible toilet is located on the first floor.
- There is level access to this accessible toilet.
- This is by lift.
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Features and Dimensions
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- This is a unisex toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a lever twist.
- The width of the accessible toilet door is 88cm (2ft 11in).
- The door is heavy.
- The dimensions of the accessible toilet are 195cm x 175cm (6ft 5in x 5ft 9in).
- There is not sufficient turning space in the cubicle for a wheelchair user.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 130cm (4ft 3in).
- There are dropdown rails on both sides of the toilet.
- There is a flush on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- There is an emergency alarm.
- The emergency pull cord alarm is not fully functional.
- The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
- Disposal facilities are available in the cubicle.
- There is not a/are not coat hook(s).
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Position of Fixtures
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- Wall-mounted grab rails are available.
- As you face the toilet the wall-mounted grab rails are on both sides.
- There is a shelf within the accessible toilet.
- The shelf is higher than 95cm (3ft 1in).
- There is a mirror.
- Mirrors are not placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 49cm (1ft 7in).
- There is not a hand dryer.
- There is a towel dispenser.
- The towel dispenser can be reached from seated on the toilet.
- The towel dispenser is not placed higher than 100cm (3ft 3in).
- There is not a toilet roll holder.
- There is a wash basin.
- The wash basin can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
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Colour Contrast and Lighting
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- The contrast between the external door and wall is good.
- There is a high colour contrast between the internal door and wall.
- The contrast between the wall-mounted grab rail(s) and wall is good.
- There is a good colour contrast between the dropdown rail(s) and wall.
- The contrast between the walls and floor is good.
- The lighting levels are bright.
Standard Toilet(s) (Ground Floor)
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Availability and Location of Standard Toilets
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- Standard toilet facilities are available.
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Access to Standard Female and Male Toilet(s)
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- The female and male toilet facilities that were surveyed are located to the right as you enter.
- The female and male toilets are approximately 5m (5yd 1ft) from the main entrance.
- Inside the venue, there is level access to the female and male toilets.
- Lighting levels are bright.
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Baby Change Facilities
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- Baby change facilities are located within the venue.
- Baby change facilities are located in the standard female toilets.
- The height of the baby change table once extended is 96cm (3ft 2in).
- Inside the venue, there is level access to the baby change facility.
Standard Toilet(s) (First Floor)
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Availability and Location of Standard Toilets
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- Standard toilet facilities are available.
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Access to Standard Female Toilet(s)
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- The female toilet facilities that were surveyed are located on the first floor.
- Inside the venue, there is level access to the female toilet(s).
- This is by lift.
- Lighting levels are bright.
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Access to Standard Male Toilet(s)
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- The male toilet facilities that were surveyed are located on the first floor.
- Inside the venue, there is level access to the male toilet(s).
- This is by lift.
- Lighting levels are bright.
Additional Info
- Documents can be requested in Braille.
- Documents can be requested in large print.
- A bowl of water can be provided for an assistance dog.
- An assistance dog toilet area can be provided onsite.
- The assistance dog toilet area is located on the grass areas surrounding the building.
- A member of staff trained in BSL skills is not normally on duty.
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Comments
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- Makaton is used at the centre.