You are on Introduction. Skip to the next section.

Introduction

• Services / facilities within the building include a cafe, Timpsons, Mothercare, Costa Coffee and Claire's Accessories.

You are on Location. Skip to the next section.

Location

• There is a bus stop within 150m (164yds) of the venue.
• The nearest National Rail station is Prescot.

You are on Opening Hours. Skip to the next section.

Opening Hours

• For information about the opening hours please click here.

You are on Parking. Skip to the next section.

Parking

• The venue does have its own car park.

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• Venue Car Park View
  • Parking is free for all users.
  • The car park is located at the front of the building.
  • The car park type is open air/surface.
  • Parking spaces for Blue Badge holders do not need to be booked in advance.
  • There is/are 10+ Blue Badge parking bay(s) within the car park.
  • The dimensions of the Blue Badge parking bay(s) are 500cm x 500cm (16ft 5in x 16ft 5in).
  • The nearest Blue Badge bay is 10m (10yd 2ft) from the main entrance.
  • The furthest Blue Badge bay is 55m (60yd 5in) from the main entrance.
  • The route from the car park to the entrance is accessible to a wheelchair user unaided.
  • The car park surface is tarmac.
  • There is not a road to cross between the car park and the entrance.
  • The car park does not have a height restriction barrier.
• Drop-off Point View
  • There is not a designated drop off point.
• Comments View
  • Parent and child bays are available within the car park.
  • A taxi rank is located outside the front of the building.

You are on Outside Access (Main Entrance). Skip to the next section.

Outside Access (Main Entrance)

• This information is for the entrance located at the front of the building.
• There is not level access into the venue.
• The main door(s) open(s) automatically.
• The door(s) is / are double.
• The width of the door opening is 220cm (7ft 3in).

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• Second set of doors View
  • There is a second set of doors.
  • The door(s) open(s) automatically.
  • The door(s) is / are double.
  • The width of the door opening is 250cm (8ft 2in).
• Comments View
  • There are security barriers immediately beyond the second set of doors.
  • The width between the barriers is 170cm.

You are on Level Change (Main Entrance). Skip to the next section.

Level Change (Main Entrance)

• There is a ramp/slope to access this area/service.
• The ramp or slope is located on the path leading to the entrance.
• The ramp/slope is easy.

You are on Counter (Customer Service). Skip to the next section.

Counter (Customer Service)

• The counter is 3m (3yd 10in) from the main entrance.
• There is level access to the counter from the entrance.
• There is not a bell to attract attention.
• There is sufficient space to write or sign documents on the counter.
• The height of the counter is 99cm (3ft 3in).
• There is a lowered section.
• There is not a hearing assistance system.
• The hearing assistance system is signed.
• Lighting levels are good.

You are on Inside Access. Skip to the next section.

Inside Access

• There is level access to the service(s).
• This venue does play background music.
• Music is played thoughout the store.
• Motorised scooters are allowed in public parts of the venue.
• The lighting levels are bright.

You are on Outside Access (Internal Cafe Entrance). Skip to the next section.

Outside Access (Internal Cafe Entrance)

• This information is for the entrance located to the right as you enter the store.
• There is level access into the venue.
• There are no doors at this entrance.
• The width of the door opening is 190cm (6ft 3in).

You are on Outside Access (External Cafe Entrance). Skip to the next section.

Outside Access (External Cafe Entrance)

• This information is for the entrance located at the front of the building.
• There is level access into the venue.
• The main door(s) open(s) both ways.
• The door(s) is / are double.
• The door(s) is / are heavy.
• The width of the door opening is 150cm (4ft 11in).

You are on Eating and Drinking (Cafe). Skip to the next section.

Eating and Drinking (Cafe)

• The following information is for the cafe.
• The cafe is located to the right as you enter the store.
• Full table service is not available.
• Food or drinks are ordered from the service counter.
• Food or drinks can be brought to the table.
• There is a lowered section at the counter.
• Some tables are permanently fixed.
• Some chairs are permanently fixed.
• Some chairs have armrests.
• The nearest table is approximately 5m (5yd 1ft) from the cafe entrance.
• The standard height for tables is 70cm.
• There is ample room for a wheelchair user to manoeuvre.
• Plastic / takeaway cups are available.
• Plastic / takeaway cutlery is available.
• Drinking straws are available.
• Menus are wall only.
• Menus are not available in Braille.
• Menus are not available in large print.
• Picture menus are not available.
• Menus are clearly written.
• Menus are presented in contrasting colours.
• The type of food served here is hot and cold meals and snacks.

You are on Other Floors. Skip to the next section.

Other Floors

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• Escalators View
  • Escalator(s) can be used to access other floors.
  • The floors which are accessible by escalator are G-1.
  • The foot and head of the escalators are clearly marked.
  • The lighting levels are bright.

You are on Lift. Skip to the next section.

Lift

• There is a lift for public use.
• The lift is located to the left as you enter the store.
• The lift is a standard lift.
• The floors which are accessible by this lift are G-1.
• The lift is approximately 20m (21yd 2ft) from the main entrance.
• Staff do not need to be notified for use of the lift.
• The clear door width is 130cm (4ft 3in).
• The dimensions of the lift are 125cm x 246cm (4ft 1in x 8ft 1in).
• There are not separate entry and exit doors in the lift.
• There is a mirror to aid reversing out of the lift.
• The lift does have a visual floor indicator.
• The lift does have an audible announcer.
• The controls for the lift are within 90cm - 120cm from the floor.
• The lift does have Braille markings.
• The lift does have tactile markings.
• The lighting level in the lift is medium.

You are on Accessible Toilet. Skip to the next section.

Accessible Toilet

• There are accessible toilet facilities within this venue.

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• Location and Access View
  • The toilet is not for the sole use of disabled people.
  • There is pictorial signage on or near the toilet door.
  • This accessible toilet is approximately 27m (29yd 1ft) from the main entrance.
  • The accessible toilet is located to the right as you enter.
  • There is level access to this accessible toilet.
• Features and Dimensions View
  • This is a unisex toilet.
  • A key is not required for the accessible toilet.
  • The door opens outwards.
  • The door is locked by a locking handle.
  • The width of the accessible toilet door is 82cm (2ft 8in).
  • The door is heavy.
  • The dimensions of the accessible toilet are 150cm x 195cm (4ft 11in x 6ft 5in).
  • There is not sufficient turning space in the cubicle for a wheelchair user.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 80cm (2ft 7in).
  • There is a dropdown rail on the transfer side.
  • There is a flush, however it is not on the transfer side.
  • The tap type is lever.
  • There is a mixer tap.
  • There is an emergency alarm.
  • The emergency pull cord alarm is not fully functional.
  • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
  • Disposal facilities are available in the cubicle.
  • There is not a/are not coat hook(s).
• Position of Fixtures View
  • Wall-mounted grab rails are available.
  • As you face the toilet the wall-mounted grab rails are on the left.
  • There is not a shelf within the accessible toilet.
  • There is a mirror.
  • Mirrors are not placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 50cm (1ft 8in).
  • There is a hand dryer.
  • The hand dryer cannot be reached from seated on the toilet.
  • The hand dryer is placed higher than 100cm (3ft 3in).
  • The height of the hand dryer is 102cm (3ft 4in).
  • There is not a towel dispenser.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a wash basin.
  • The wash basin can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is good.
  • The contrast between the internal door and wall is good.
  • The contrast between the wall-mounted grab rail(s) and wall is good.
  • The contrast between the dropdown rail(s) and wall is good.
  • The contrast between the walls and floor is good.
  • The lighting levels are bright.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

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• Availability and Location of Standard Toilets View
  • Standard toilet facilities are available.
• Access to Standard Female and Male Toilet(s) View
  • The female and male toilet facilities that were surveyed are located to the right as you enter the store.
  • The female and male toilets are approximately 27m (29yd 1ft) from the main entrance.
  • Inside the venue, there is level access to the female and male toilets.
  • An ambulant toilet cubicle with wall mounted grab rails is available.
  • Lighting levels are bright.
• Baby Change Facilities View
  • Baby change facilities are located within the venue.
  • Baby change facilities are located to the right as you enter the store, next to the accessible toilet.
  • The height of the baby change table once extended is 86cm (2ft 10in).
  • Inside the venue, there is level access to the baby change facility.

You are on Additional Info. Skip to the next section.

Additional Info

• Staff do receive disability awareness / equality training.
• A bowl of water can be provided for an assistance dog.
• A member of staff trained in BSL skills is not normally on duty.
• This service cannot be requested.
• Home visits / services are available.

You are on COVID-19 Information. Skip to the next section.

COVID-19 Information

• There are external queuing points.
• The external queuing points are clearly marked/signed.
• There are separate doors for entering and exiting.
• There is not a member of staff available at the entrance.
• There is hand sanitiser available at the entrance.
• The hand sanitisers are hand held.
• There is a limited number of people allowed inside.
• There is not a one-way system throughout.
• There is clear signage inside to help with social distancing.
• There are protective clear screens located at tills/counters.
• Toilets are available.