Access Guide
Location
- There is a bus stop within 150m (164yds) of the venue.
Parking
- The venue does have its own car park.
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Venue Car Park
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- Parking is free for all users.
- The car park is located at the front of the venue.
- The car park type is open air/surface.
- Parking spaces for Blue Badge holders cannot booked in advance.
- There is/are 2 Blue Badge parking bay(s) within the car park.
- The dimensions of the Blue Badge parking bay(s) are 500cm x 400cm (16ft 5in x 13ft 1in).
- The nearest Blue Badge bay is 41m (44yd 2ft) from the Platform 1 entrance.
- The furthest Blue Badge bay is 46m (50yd 11in) from the Platform 1 entrance.
- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is / are slopes/ramps.
- The car park surface is tarmac.
- There is a dropped kerb between the car park and the venue.
- The dropped kerb does not have tactile paving.
- There is not a road to cross between the car park and the entrance.
- The car park does not have a height restriction barrier.
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Drop-off Point
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- There is a designated drop off point.
- The drop off point is located at the front of the venue.
- There is a dropped kerb from the drop off point.
- There is tactile paving on the dropped kerb.
Outside Access (Platform 1 Entrance)
- This information is for the entrance located off Pennywood Drive.
- There is not level access into the venue.
- The main door(s) open(s) away from you (push).
- The door(s) is / are single.
- The door(s) is / are heavy.
- The width of the door opening is 130cm (4ft 3in).
Level Change (Platform 1 Entrance)
- There is a ramp/slope to access this area/service.
- The ramp or slope is located on the path leading to the entrance.
Level Change (Caldywood Road Access Point)
- There is a ramp/slope to access this area/service.
- The ramp/slope is located to the right of Platform 1 entrance.
- The ramp/slope is permanent.
- There is a level landing at the top of the ramp/slope.
- The ramp does have handrails.
- The handrails are on both sides.
- There is a/are step(s) to access this area/service.
- The step(s) is/are located on Caldywood Road.
- There is/are 15+ step(s) to the area/service.
- There is tactile paving at the top and bottom of the steps.
- The step(s) is/are clearly marked.
- The step(s) is/are medium height (11cm - 17cm).
- There is a/are handrail(s) at the step(s).
- The handrail(s) is/are on both sides.
- The ramp/slope does bypass the step(s).
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Comments
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- The ramp and steps give access to footbridge between platforms 1 and 2.
Outside Access (Pinnington Road Access Point)
- This information is for the entrance located on Pinnington Road.
- There is not level access into the venue.
- There are no doors at this entrance.
- The width of the door opening is 300cm (9ft 10in).
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Comments
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- The access point gives access to the footbridge for platforms 1 and 2.
Level Change (Pinnington Road Access Point)
- There is a ramp/slope to access this area/service.
- The ramp/slope is located beyond the access point.
Counter (Ticket Office)
- The counter is 41m (44yd 2ft) from the car park.
- There is level access to the counter from the entrance.
- There is not a bell to attract attention.
- There is sufficient space to write or sign documents on the counter.
- There is not a lowered section.
- There is a hearing assistance system.
- The height of the counter is medium height (77cm - 109cm).
- The type of system is a fixed loop.
- Staff are trained to use the system.
- The hearing assistance system is available only on request.
- Lighting levels are bright.
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Comments
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- The ticket office is to the right as you face the entrance to platform 1.
Train Station
- The station is staffed.
- There is not an office to obtain help.
- There is a ticket office.
- The ticket office is located at the front of the station, off Pennywood Drive.
- The ticket office is 4m (4yd 1ft) from the platform 1 entrance.
- The train companies that operate within this station include:.
- Please click here for access information for Northern.
- There is not a taxi rank at the station.
- There are 2 platform(s) in the station.
- The platform(s) accessed by ramp / slope is / are 1 and 2.
- The platform(s) which can be accessed by using alternative outside access entrances only is / are 1 and 2.
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Additional Station Information
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- Announcements on platforms are audio and visual.
- Wider ticket barriers are not available to access platforms.
- Platforms which have tactile markings at the platform edge are 1 and 2.
- Accessible toilets are not located on the platform(s).
- Accessible toilets are not located on the main station concourse.
- There is not a wheelchair available to borrow.
Level Change (Footbridge)
- There is a ramp/slope to access this area/service.
- The ramp/slope is located on the footbridge between platforms 1 and 2.
- The ramp/slope is permanent.
- There is a level landing at the top of the ramp/slope.
- The ramp does have handrails.
- The handrails are on both sides.
Accessible Toilet
- Accessible toilet facilities are not available.
Standard Toilet(s)
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Availability and Location of Standard Toilets
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- Standard toilet facilities are not available.
Additional Info
- Staff do receive disability awareness / equality training.
- Documents are not available in Braille.
- Documents are not available in large print.
- A bowl of water can be provided for an assistance dog.
- A member of staff trained in BSL skills is not normally on duty.
- This service cannot be requested.