Access Guide
Summary
- This is a clinic.
- Services within the building include: Counselling and Mental Health Services.
Getting Here
-
By Road
View
- Take the M6 to Junction 36. At the roundabout, take the third exit onto the A590/A65. At the roundabout, take the first exit onto the A65. Follow the road for 9km. Westmorland General Hospital is located on the right.
- Blue Badge parking is located in front of the building. Westmorland General Hospital also has a main visitor car park.
-
By Bus
View
- The nearest bus stop is Westmorland General Hospital which is located on Burton Road, the 552, 561 and W1 services stop here.
-
By Train
View
- The nearest train station is Oxenholme, it is 1.2 miles away approximately a 3 minute drive.
-
Useful Links
View
- This link is for the local train provider.
- To view the web page described above click here (opens in new tab).
- This link is for the local bus provider.
- To view the web page described above click here (opens in new tab).
Getting Help and Assistance
- A member of staff trained in BSL skills is not normally on duty.
- British Sign Language interpreters can be provided on request.
- Language interpreters can be provided on request.
- The alternative formats documents can be provided in include; Braille on request, large print on request, Makaton on request, voice recognition CD on request and audio on request.
- An assistance dog toilet area can be provided onsite.
- There is not a wheelchair to borrow to use around the building.
- Water bowls for assistance dogs are available.
- Home visits services are not available.
Parking (Holme Chase Maternity Unit Car Park)
- The venue does have its own car park.
-
Venue Car Park
View
- Parking is free for all users.
- Parking is free for Blue Badge holders.
- The car park is located on the left as you enter the hospital one way system, just off the main access road.
- The car park type is open air/surface.
- Parking spaces for Blue Badge holders do not need to be booked in advance.
- The dimensions of the Blue Badge parking bay(s) are 330cm x 480cm (10ft 10in x 15ft 9in).
- The nearest Blue Badge bay is 15m (16yd 1ft) from the Holme Chase Maternity Unit Entrance.
- The furthest Blue Badge bay is 20m (21yd 2ft) from the Holme Chase Maternity Unit Entrance.
- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is / are slopes/ramps.
- The car park surface is tarmac.
- There is not a road to cross between the car park and the entrance.
- The car park does not have a height restriction barrier.
-
Public Car Parks
View
- There is not a car park for public use within 200m (approx).
-
On Street Parking and Drop-off Details
View
- On street marked Blue Badge bays are not available.
- Clearly signed and / or standard marked parking bays are not available.
- There is not a designated drop off point.
-
Comments
View
- This is a staff car park that has two Blue Badge bays for visitors.
Opening Times
- Monday 08:30 - 17:00.
- Tuesday 08:30 - 17:00.
- Wednesday 08:30 - 17:00.
- Thursday 08:30 - 17:00.
- Friday 08:30 - 17:00.
- Saturday Closed.
- Sunday Closed.
Outside Access (Garburn House Main Entrance)
-
Entrance Details
View
- This information is for the entrance located at the front of the building.
- The entrance area/door is clearly signed.
- There is ramped/sloped access at this entrance.
- There is a canopy or recess which provides weather protection at this entrance.
- The entrance door(s) does not/do not contrast visually with its immediate surroundings.
- There is a dark mat or floor marking at this entrance that might be perceived as a hole.
- There is a bell/buzzer.
- The height of the bell/buzzer is 116cm (3ft 10in).
- There is not an intercom.
- There is a hand sanitiser.
- The height of the hand sanitiser is 139cm (4ft 7in).
- The main door(s) open(s) towards you (pull).
- The door(s) is/are double width but one door is locked.
- The door(s) is/are heavy.
- The width of the door opening is 77cm.
- There is a second set of doors.
- The door(s) open(s) towards you (pull).
- The door(s) is/are double width but one door is locked.
- The door(s) is/are heavy.
- The width of the door opening is 77cm.
-
Ramp/Slope Details
View
- The ramp/slope is located in front of the entrance.
- The ramp/slope gradient is slight.
- The ramp/slope is permanent.
- There is not a level landing at the top of the ramp/slope.
- There is not a/are not handrail(s) at the ramp.
Reception
-
Reception
View
- The reception point is located to the left as you enter the building.
- The reception point is approximately 4m (4yd 1ft) from the Main Entrance.
- The reception area/desk is clearly visible from the entrance.
- There is step free access to the reception point.
- There is a clear unobstructed route to the reception point.
- There are windows, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
- The reception counter is not placed in front of a background which is patterned.
- The lighting levels at the reception point are good.
- The height of the reception counter is high (110cm+).
- There is sufficient space to write or sign documents on the counter.
- There is a low section of the counter (76cm or below) available.
- There is sufficient space to write or sign documents on the low section of the counter.
- The counter is not staffed.
- There is a bell to attract attention.
- The bell is not at a suitable height for a wheelchair user.
- There is not a hearing assistance system.
- Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are not provided in the reception area.
-
Reception Waiting Area
View
- There is a waiting area close to the reception point.
- Access to the waiting area is unobstructed.
- The type of flooring is carpet.
- There is sufficient space for a wheelchair user to use the waiting area.
- There are seats with armrests on both sides.
- No tables are permanently fixed.
- The waiting room / area does have background music playing.
- There is not a red flashing fire alarm beacon within the waiting room / area.
- There is not a television.
- Vending machines are not available.
- A water dispenser is available.
- There is a play area or toys/books for a child to play with.
- There is space for an assistance dog to rest within the seating area.
- Lighting levels are good.
Inside Access
- There is level access once inside.
- This venue does not play background music.
- Motorised scooters are not allowed in public parts of the venue.
- Wayfinding signage is not available.
- The type of flooring in walkways and corridors is carpet.
- The lighting levels are varied.
Consultation / Treatment Room (Interview Room 7)
- The name / number of the room surveyed was; Room 7.
- There is level access to the consultation / treatment room.
- There is a/are door(s) into the consultation / treatment room.
- The door(s) open(s) away from you (push).
- The door(s) is/are single width.
- The door(s) is/are heavy.
- The width of the door opening is 73cm (2ft 5in).
- The type of flooring is carpet.
- There is not a bed / couch.
- There is a chair.
- No chairs are permanently fixed.
- The chair(s) is not/are not height adjustable.
- All chairs have armrests available.
- Some tables are permanently fixed.
- There is not a hearing assistance system.
- The room does not have background music playing.
- There is not a red flashing fire alarm beacon within the room.
- Lighting levels are good.
Consultation / Treatment Room (Interview Room 10)
- The name / number of the room surveyed was; Room 10.
- There is level access to the consultation / treatment room.
- There is a/are door(s) into the consultation / treatment room.
- The door(s) open(s) away from you (push).
- The door(s) is/are single width.
- The door(s) is/are heavy.
- The width of the door opening is 83cm (2ft 9in).
- The type of flooring is carpet.
- There is room for a wheelchair user to manoeuvre.
- There is not a bed / couch.
- There is a chair.
- No chairs are permanently fixed.
- The chair(s) is not/are not height adjustable.
- There are some chairs with armrests available.
- No tables are permanently fixed.
- There is not a hearing assistance system.
- The room does not have background music playing.
- There is not a red flashing fire alarm beacon within the room.
- Lighting levels are good.
Accessible Toilet(s) (Right Hand Transfer)
- There is an/are accessible toilet(s) available.
-
Location and Access
View
- This accessible toilet is located to the left as you enter the clinical area, along the corridor and on the right.
- This accessible toilet is approximately 12m (13yd 4in) from the Main Entrance.
- There is step-free access into the accessible toilet.
- This is a shared toilet.
- A key is not required for the accessible toilet.
- There is pictorial signage on or near the toilet door.
- The contrast between the external door and wall is good.
- The door opens outwards.
- The door is heavy.
- The door is locked by a twist lock.
- The width of the accessible toilet opening is 83cm (2ft 9in).
- The contrast between the internal door and wall is good.
- The door does not have a horizontal grab rail.
-
Toilet Features
View
- The dimensions of the accessible toilet are 157cm x 204cm (5ft 2in x 6ft 8in).
- The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
- The height of the light switch/pull cord is 138cm from floor level.
- The lighting levels are good.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 70cm (2ft 4in).
- The transfer space is obstructed by a waste disposal bin.
- There is a flush on the transfer side.
- There is not a spatula type lever flush.
- There is a lever flush.
- There is a dropdown rail on the transfer side.
- The contrast between the dropdown rail(s) and wall is poor.
- There is a/are wall-mounted grab rail(s) available.
- As you face the toilet the wall-mounted grab rail(s) is/are on the left.
- There is not a vertical wall-mounted grab rail on the transfer side.
- There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
- The contrast between the wall-mounted grab rail(s) and wall is fair.
- The contrast between the walls and floor is good.
- There is not an emergency alarm.
- There is not a red flashing fire alarm beacon within the toilet.
- Disposal facilities are available in the toilet.
- There is a/are female sanitary and pedal bin disposal units.
- There is not a/are not coat hook(s).
-
Additional Fixtures
View
- There is a mirror.
- The mirror is not placed at a lower level or at an angle for ease of use.
- The toilet has a covered cistern.
- The height of the toilet seat above floor level is 44cm (1ft 5in).
- The toilet seat colour contrast is poor.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- The contrast between the toilet roll holder and the wall is fair.
- There is a wash basin.
- The wash basin and tap(s) cannot be reached from seated on the toilet.
- The wash basin is placed higher than 74cm (2ft 5in).
- The height of the wash basin is 83cm (2ft 9in).
- There are no vertical wall-mounted grab rails at the wash basin.
- The wash basin tap type is twist/turn.
- There is a wall fixed soap dispenser.
- The soap dispenser cannot be reached from seated on the toilet.
- The height of the soap dispenser is 128cm.
- There is a towel dispenser.
- The towel dispenser cannot be reached from seated on the toilet.
- The towel dispenser is placed higher than 100cm (3ft 3in).
- The height of the towel dispenser is 122cm (4ft).
- There is not a hand dryer.
Standard Toilet(s) (Clinical Area)
- Standard toilet facilities are available.
-
Toilet Facilities
View
- The female and male toilets are located on the right of the corridor as you enter the Clinical Area.
- There is step-free access into the toilet(s).
- The standard toilet(s) is/are approximately 9m from the Main Entrance.
- The colour contrast between the external toilet door(s) and wall(s) is good.
- There is pictorial and written text signage on or near the toilet door.
- An ambulant toilet cubicle is not available.
- The height of the wash basin(s) is 86cm.
- The wash basin(s) tap type is twist/turn.
- Lighting levels are good.
Standard Toilet(s) (Reception Area)
- Standard toilet facilities are available.
-
Toilet Facilities
View
- The female and male toilets are located to the right as you enter the building.
- There is step-free access into the toilet(s).
- The standard toilet(s) is/are approximately 3m from the Main Entrance.
- The colour contrast between the external toilet door(s) and wall(s) is good.
- There is pictorial and written text signage on or near the toilet door.
- It was not possible to access the male toilet.