Access Guide
Getting Here
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By Road
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- Pendleview is located on the Royal Blackburn Hospital site. Blackburn is easily reached by car from the M65 in the East and the West.
- Pendleview has its own car park at the front of the building with three Blue Badge bays. There is further standard and Blue Badge parking within the hospital grounds.
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By Bus
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- The nearest public bus stop is on Haslingden Road.
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By Train
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- The nearest train station is Blackburn which is approximately 1.8km away.
Getting Help and Assistance
- A member of staff trained in BSL skills is not normally on duty.
- British Sign Language interpreters can be provided on request.
- Language interpreters can be provided on request.
- The alternative formats documents can be provided in include; Braille, large print and different languages.
- There is a wheelchair to borrow to aid transferring around the building.
- Water bowls for assistance dogs are available.
- Home visits services are available.
Parking
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Parking
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- The venue does have a dedicated car park.
- The car park is located outside the main entrance.
- The car park type is open air/surface.
- The car park does not have a height restriction barrier.
- The car park does not have a barrier control system.
- The car park surface is tarmac.
- There is a/are Blue Badge parking bay(s) available.
- The Blue Badge bay(s) is/are clearly marked.
- There is/are 3 designated Blue Badge parking bay(s) within the car park.
- The dimensions of the designated Blue Badge parking bay(s) surveyed are 405cm x 315cm (13ft 3in x 10ft 4in).
- There is not a 120cm hatched zone around the Blue Badge parking bay(s).
- The dimensions of other designated Blue Badge parking bay(s) vary in size.
- Parking spaces for Blue Badge holders do not need to be booked in advance.
- There are additional car parks for staff and visitors.
- There is further parking in the main Royal Blackburn Hospital car park. There are parking charges in this car park.
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Paying
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- There are parking charges for the car park.
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Access from the Car Park
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- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is / are slopes/ramps.
- The entrance is clearly visible from the car park.
- The surface on the approach to the entrance is tarmac and paving slabs.
- There is no tactile paving on dropped kerbs between the car park and the entrance.
- The nearest designated Blue Badge parking bay is approximately 17m (18yd 1ft) from the main entrance.
Bus Stop(s) and Drop-off Point(s)
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Bus Stop(s)
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- There is not an onsite bus stop.
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Drop-off Point(s)
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- There is not a/are not clearly marked onsite drop-off point(s).
Opening hours
- Visitors are asked to avoid meal times, which are 12-1pm and 5-6pm.
- Last visitor entry is 8pm.
Outside Access
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Entrance Details
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- This information is for the entrance located at the front of the building.
- The entrance area/door is clearly signed.
- There is ramped/sloped access at this entrance.
- There is a canopy or recess which provides weather protection at this entrance.
- The entrance door(s) does not/do not contrast visually with its immediate surroundings.
- The intercom is not in a suitable position to allow wheelchair users to gain access.
- The main door(s) open(s) towards you (pull).
- The door(s) is/are double width.
- The door(s) is/are heavy.
- The width of the door opening is 160cm.
- There is a second set of doors.
- The door(s) open(s) towards you (pull).
- The door(s) is/are double width.
- The door(s) is/are heavy.
- The width of the door opening is 160cm.
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Ramp/Slope Details
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- The ramp/slope is located in front of the entrance.
- The gradient of the ramp/slope is slight.
- The ramp/slope is permanent.
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Comments
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- There is a third set of doors in the reception area to enter the main building.
- The doors are double and heavy.
- The doors open away from you (push).
- The intercom is 160cm high.
Getting Around The Building
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Access
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- There is step free access throughout the building via lift(s).
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Circulation
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- There are doors in corridors which have to be opened manually.
- The type of flooring in walkways and corridors is vinyl.
- There is some flooring in corridors which includes patterns or colours which could be confusing or look like steps or holes to some people.
- There is some flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.
- Handrails with a rounded or oval profile are provided in some corridors.
- There is good colour contrast between the walls and floor in all areas.
- The lighting levels are good.
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Signage
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- Wayfinding signage is provided.
- The colour, design and typeface of signs is consistent throughout the building.
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Safe Place(s)
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- There is not a designated place of safety which can be used by people with dementia, autism or learning disabilities.
- The staff can find a suitable place if required.
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Audio
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- This venue does not play background music in public areas.
- There is not a hearing assistance system in the public areas of the building.
Ward
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Ward Information
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- This is a/an mental health ward.
- This is a female ward.
- There is/are 0 bay(s) available.
- There is/are 20 side room(s) available.
- There is/are 20 bed(s) on this ward in total.
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Ward Access
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- There is a/are door(s) leading into the ward.
- The door(s) open(s) away from you (push).
- The door(s) is/are double width but one door is locked.
- The door(s) is/are heavy.
- There is not an intercom/bell at/near this ward entrance which is in a suitable position for people who require access or assistance (between 95cm - 105cm).
- The hand sanitiser is not in a suitable position for wheelchair users.
- The width of the door opening is 79cm (2ft 7in).
- There is level access throughout the ward.
- There is clear signage on the ward.
- The type of flooring is vinyl/laminate.
- There is some flooring on the ward which is shiny and could cause issues with glare or look slippery to some people.
- The lighting levels are medium.
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Reception/Nurses' Station
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- The height of the Nurses' Station desk is 102cm.
- There is a lowered section.
- The height of the lowered section of the desk is 77cm.
- There is not a hearing assistance system available at the desk.
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Relatives' Room
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- There is a relatives' room for the ward.
- The width of the door opening into the relatives' room is over 75cm.
- There is a clear turning space in the relatives' room.
- There is a/are chair(s) with armrests available within the relatives' room.
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Ward Features and Patient Facilities
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- A hearing assistance system is not available on the ward.
- The ward does not play background music.
- There is a chair with armrests on both sides.
- A mobile hoist is not available on the ward.
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Visitor Facilities
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- There are no accessible toilet facilities on the ward for visitors.
- There are no standard toilet facilities on the ward for visitors.
- Standard toilet facilities for visitors are located in the main building corridor.
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Comments
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- The height of the intercom is 145cm.
- The height of the hand sanitiser is 122cm.
- There are no accessible toilet facilities located within this building.
- We were unable to survey a side room on the day of the visit.
Waiting Room / Area
- There is a waiting room / area.
- The waiting room / area is approximately 2m from the ward entance.
- There is level access into the waiting room / area.
- There is not a/are not door(s) into the waiting room / area.
- The type of flooring is vinyl/laminate.
- There is a space for a wheelchair user to wait within the seating area.
- No chairs are permanently fixed.
- Some chairs with armrests are available.
- No tables are permanently fixed.
- Announcements are in person.
- The waiting room / area does not have background music playing.
- There is not a flashing fire alarm beacon within the waiting room / area.
- There is a television.
- Subtitles are available.
- Vending machines are not available.
- A water dispenser is available.
- There is not a play area or toys/books for a child to play with.
- There is space for an assistance dog to rest within the seating area.
- Lighting levels are medium.
Consultation / Treatment Room (Medication / Treatment Room)
- There is / are 1 consultation / treatment room(s) available.
- The name / number of the room surveyed was; Medication / Treatment Room.
- The consultation / treatment room is approximately 10m from the ward entrance.
- There is level access to the consultation / treatment room.
- There is a/are door(s) into the consultation / treatment room.
- The door(s) open(s) away from you (push).
- The door(s) is/are single width.
- The door(s) is/are heavy.
- The width of the door opening is 86cm (2ft 10in).
- The type of flooring is vinyl/laminate.
- There is not room for a wheelchair user to manoeuvre.
- There is not a bed / couch.
- A hoist is not available.
- There is a chair.
- No chairs are permanently fixed.
- The chair(s) is not/are not adjustable.
- There are no chairs with armrests available.
- Some tables are permanently fixed.
- The room does not have background music playing.
- There is not a flashing fire alarm beacon within the room.
- Lighting levels are medium.
Dining Room
- The doors to the dining room are single with a locked extension.
- The doors open towards you (pull).
- The width of the door is 87cm.
- The flooring is vinyl.
- There is not a flashing fire alarm in the room.
- There are no chairs with arm rests available.
- The height of the tables is 62cm.
- There is room for a wheelchair to manoeuvre.
Related Access Guides
- To view other DisabledGo access guides that are related to this one please use the links below.
- Royal Blackburn Hospital - Ribble Ward link (new tab) - click here.
- Royal Blackburn Hospital - Pendleview link (new tab) - click here.
- Royal Blackburn Hospital - Darwin Ward link (new tab) - click here.
- Royal Blackburn Hospital - Calder Ward link (new tab) - click here.