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Facilities & Services Helpdesk

Royal Preston Hospital, Sharoe Green Lane, Preston, Lancashire, PR2 9HT

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Access Guide

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Introduction

  • Comments View
    • Facilities & Services Helpdesk is located on the Green Street corridor.
    • It is accessible via the Green Street corridor entrance and the main hospital entrance.

Location

  • The venue is situated outside the centre of the city.
  • This venue is situated in Preston.
  • The venue is not situated on a road which has a steep gradient.
  • There is a bus stop within 150m (164yds) of the venue.
  • The nearest mainline station is Preston.

Parking

  • The venue does not have its own car park.
  • Public Car Parks View
    • There is a car park for public use within 200m (approx).
    • The name of the car park is Car Park G.
    • The car park is located off the service road to the left of the entrance.
    • On street marked Blue Badge bays are not available.
    • There is not a designated drop off point.
  • Comments View
    • Parking charges apply for all users.

Parking Charges Update from the Trust

  • Up to 30 minutes FREE
  • Up to 1 hour £2.50
  • Up to 2 hours £3.50
  • Up to 4 hours £5.50
  • Up to 6 hours £6.00
  • Up to 8 hours £8.00
  • More than 8 hours £10.00
  • The same charges apply to both blue badge holders and other car park users at the majority of hospital trusts in the region.
  • Healthcare Travel Costs Scheme (HTCS):
  • If you are referred to us for NHS treatment or diagnostic tests by your doctor, dentist or other health professional, you may be able to claim a refund of reasonable travel costs under the Healthcare Travel Costs Scheme (HTCS).
  • Free parking is also provided for cancer patients receiving regular treatment, renal patients, parents/guardians of children, intensive care visitors, and families of long stay patients. Exemption letters can be provided by ward managers and will be required when exiting the car parks.
  • Dialysis patients can obtain a temporary car parking permit from the Dialysis Unit, allowing parking in the designated car park spaces allocated specifically for dialysis patients.
  • Discounted seven day tickets are available to patients and visitors for £30. Information about discounted tickets is displayed at the pay stations and tickets can be purchased from the General Office at both hospitals.
  • Drop off points are available on both hospital sites and are clearly signposted.
  • Pay stations take both bank cards and cash.
  • General Office hours are 09.00 – 16.30, Monday to Friday (excluding bank holidays).
  • If you have a query or need advice about parking options and charges please contact :
  • General Office, Chorley and South Ribble Hospital 01257 245661
  • General Office, Royal Preston Hospital 01772 522528
  • Car Parking Office, Royal Preston email [email protected]

Parking Charges Update from the Trust

  • Up to 30 minutes FREE
  • Up to 1 hour £2.50
  • Up to 2 hours £3.50
  • Up to 4 hours £5.50
  • Up to 6 hours £6.00
  • Up to 8 hours £8.00
  • More than 8 hours £10.00
  • The same charges apply to both blue badge holders and other car park users at the majority of hospital trusts in the region.
  • Healthcare Travel Costs Scheme (HTCS):
  • If you are referred to us for NHS treatment or diagnostic tests by your doctor, dentist or other health professional, you may be able to claim a refund of reasonable travel costs under the Healthcare Travel Costs Scheme (HTCS).
  • Free parking is also provided for cancer patients receiving regular treatment, renal patients, parents/guardians of children, intensive care visitors, and families of long stay patients. Exemption letters can be provided by ward managers and will be required when exiting the car parks.
  • Dialysis patients can obtain a temporary car parking permit from the Dialysis Unit, allowing parking in the designated car park spaces allocated specifically for dialysis patients.
  • Discounted seven day tickets are available to patients and visitors for £30. Information about discounted tickets is displayed at the pay stations and tickets can be purchased from the General Office at both hospitals.
  • Drop off points are available on both hospital sites and are clearly signposted.
  • Pay stations take both bank cards and cash.
  • General Office hours are 09.00 – 16.30, Monday to Friday (excluding bank holidays).
  • If you have a query or need advice about parking options and charges please contact :
  • General Office, Chorley and South Ribble Hospital 01257 245661
  • General Office, Royal Preston Hospital 01772 522528
  • Car Parking Office, Royal Preston email [email protected]

Outside Access (Green Street Corridor Entrance)

  • This information is for the entrance located at the side of the hospital.
  • There is not level access into the venue.
  • The main door(s) open(s) towards you (pull).
  • The door(s) is / are double.
  • The door(s) is / are heavy.
  • The width of the door opening is 168cm (5ft 6in).
  • Second set of doors View
    • There is a second set of doors.
    • The door(s) open(s) towards you (pull).
    • The door(s) is / are double.
    • The door(s) is / are heavy.
    • The width of the door opening is 168cm (5ft 6in).

Level Change (Green Street Corridor Entrance)

  • There is a/are step(s) to access this area/service.
  • The step(s) is/are located leading to the entrance.
  • There is/are 5 step(s) to the area/service.
  • There is tactile paving at the top and bottom of the step(s).
  • The step(s) is/are clearly marked.
  • The step(s) is/are deep (18cm+).
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on both sides.
  • The lighting levels at the step(s) are medium.
  • Comments View
    • The nearest designated wheelchair ramp is located at the side of thre S.A.F.E centre.

Outside Access (Unit Entrance)

  • This information is for the entrance located on the Green Street corridor.
  • There is level access into the venue.
  • The main doors open away from you (push).
  • The doors are single width.
  • The doors are heavy.
  • The door opening is 73cm (2ft 5in) wide.

Reception

  • The desk is 20m (22yd) from the unit entrance .
  • There is level access to reception from the entrance.
  • The reception desk is medium height.
  • The desk does not have a lowered section.
  • The desk is generally staffed.
  • Lighting levels are medium.
  • There is a bell to attract attention.
  • The bell is not at a suitable height for a wheelchair user.
  • There is sufficient space to write or sign documents on the desk.

Inside Access

  • There is level access to the service.
  • There is a hearing assistance system.
  • The hearing system is available only on request.
  • The system is a portable loop.
  • Staff are trained to use the system.
  • This venue does not play background music.
  • The type of flooring in walkways and corridors is tiles.
  • Lighting levels are medium.

Accessible Toilet

  • Adapted toilet facilities are available within the Multi Faith Prayer Room.

Standard Toilet(s)

Additional Info Health

  • Disability awareness / equality training can be provided for hospital staff.
  • Disability awareness training are provided for staff.
  • The most commonly produced documents could be provided in other formats.
  • Documents in Braille, large print, audio, different languages and voice recognition CD format can be requested.
  • Assistance dogs are allowed in most areas of the hospital.
  • Areas with a high risk from infection, such as intensive care and wards should be contacted in advance before accessing with assistance dogs.
  • BSL interpreters can be provided on request.
  • Language interpreters can be provided on request.
  • Staff are Text Relay aware.
  • Switchboard staff are Text Relay aware.
  • Help with luggage is generally available for inpatients.
  • The mobility aids available include mobile hoists, wheelchairs, tri wheel walkers, shower chairs, commodes, walking sticks, walking frames, hoist slings, adjustable beds and crutches.
  • There is not a charge for mobility aids.
  • Children are welcomed at the venue.
  • Portable hearing loops can be provided on request.
  • A mobility scooter charging point is not available at the venue.