You are on COVID-19 Information (Lancashire Teaching Hospitals NHS Foundation Trust). Skip to the next section.

COVID-19 Information (Lancashire Teaching Hospitals NHS Foundation Trust)

• For more information about the measures in place for Covid-19 please click here (new tab) .

You are on Introduction. Skip to the next section.

Introduction

• Services / facilities within the building include Audiology - ENT.
• Related link Audiology - ENT Suite.
• Http://www.disabledgo.com/en/access-guide/audiology---ent-suite

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• Comments View
  • The Hearing Aid Clinic is located to the rear of the Audiology - ENT Suite.
  • It is accessible via the Audiology - ENT Suite.

You are on Opening Times. Skip to the next section.

Opening Times

• Monday 08:15 - 16:30.
• Tuesday 09:30 - 16:30.
• Wednesday 09:30 - 12:30.
• Thursday 09:30 - 16:30.
• Friday 09:30 - 16:30.
• Saturday Closed.
• Sunday Closed.

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• Comments View
  • The venue closes between 12:30 and 13:30..

You are on Location. Skip to the next section.

Location

• The venue is situated outside the centre of the city.
• This venue is situated in Preston.
• The venue is not situated on a road which has a steep gradient.
• There is a bus stop within 150m (164yds) of the venue.
• The nearest mainline station is Preston.

You are on Parking. Skip to the next section.

Parking

• The venue does have its own car park.
• Parking is not free for all users.
• Parking is not free for Blue Badge holders.
• The car park is located at the side of the building.
• The car park type is open air/surface.
• Parking spaces for Blue Badge holders do need to be booked in advance.
• There is/are 4 Blue Badge parking bay(s) within the car park.
• The dimensions of the Blue Badge parking bay(s) are 300cm x 500cm (9ft 10in x 16ft 5in).
• The nearest Blue Badge bay is 18m (19yd 2ft) from the main entrance.
• The furthest Blue Badge bay is 27m (29yd 1ft) from the main entrance.
• The route from the car park to the entrance is accessible to a wheelchair user with assistance.
• Assistance may be required because there is / are uneven surfaces.
• The car park surface is tarmac.
• There is a dropped kerb between the car park and the venue.
• The dropped kerb does have tactile paving.
• There is not a road to cross between the car park and the entrance.
• The car park does not have a height restriction barrier.
• There is not a designated drop off point.

You are on Parking Charges Update from the Trust. Skip to the next section.

Parking Charges Update from the Trust

• Up to 30 minutes FREE
• Up to 1 hour £2.50
• Up to 2 hours £3.50
• Up to 4 hours £5.50
• Up to 6 hours £6.00
• Up to 8 hours £8.00
• More than 8 hours £10.00
• The same charges apply to both blue badge holders and other car park users at the majority of hospital trusts in the region.
• Healthcare Travel Costs Scheme (HTCS):
• If you are referred to us for NHS treatment or diagnostic tests by your doctor, dentist or other health professional, you may be able to claim a refund of reasonable travel costs under the Healthcare Travel Costs Scheme (HTCS).
• Free parking is also provided for cancer patients receiving regular treatment, renal patients, parents/guardians of children, intensive care visitors, and families of long stay patients. Exemption letters can be provided by ward managers and will be required when exiting the car parks.
• Dialysis patients can obtain a temporary car parking permit from the Dialysis Unit, allowing parking in the designated car park spaces allocated specifically for dialysis patients.
• Discounted seven day tickets are available to patients and visitors for £30. Information about discounted tickets is displayed at the pay stations and tickets can be purchased from the General Office at both hospitals.
• Drop off points are available on both hospital sites and are clearly signposted.
• Pay stations take both bank cards and cash.
• General Office hours are 09.00 – 16.30, Monday to Friday (excluding bank holidays).
• If you have a query or need advice about parking options and charges please contact :
• General Office, Chorley and South Ribble Hospital 01257 245661
• General Office, Royal Preston Hospital 01772 522528
• Car Parking Office, Royal Preston email [email protected]

You are on Outside Access (Main Entrance). Skip to the next section.

Outside Access (Main Entrance)

• This information is for the entrance located at the front of the building.
• There is not level access into the venue.
• There is an intercom at this entrance.
• The intercom is in a suitable position to allow wheelchair users to gain access.
• The main door(s) open(s) both ways.
• The door(s) is / are double.
• The door(s) is / are heavy.
• The width of the door opening is 160cm (5ft 3in).

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• Second set of doors View
  • There is a second set of doors.
  • The door(s) open(s) both ways.
  • The door(s) is / are double.
  • The door(s) is / are heavy.
  • The width of the door opening is 160cm (5ft 3in).

You are on Level Change (Main Entrance). Skip to the next section.

Level Change (Main Entrance)

• There is a ramp/slope to access this area/service.
• The ramp/slope is located leading to the entrance.
• The ramp/slope is easy.
• The ramp/slope is permanent.
• There is a level landing at the top of the ramp/slope.
• There is not a/are not handrail(s) at the ramp.

You are on Outside Access (Unit Entrance). Skip to the next section.

Outside Access (Unit Entrance)

• This information is for the entrance located to the rear of the ENT corridor.
• There is level access into the venue.
• The main door(s) open(s) towards you (pull).
• The door(s) is / are double.
• The door(s) is / are heavy.
• The width of the door opening is 160cm (5ft 3in).

You are on Reception. Skip to the next section.

Reception

• The desk/counter is 1m (3ft 3in) from the unit entrance.
• There is level access to the desk/counter from the entrance.
• The desk/counter is low (76cm or lower).
• The desk/counter is staffed.
• The lighting levels are medium.
• There is not a hearing assistance system.
• There is sufficient space to write or sign documents on the desk/counter.

You are on Inside Access. Skip to the next section.

Inside Access

• There is level access to the service.
• There is a hearing assistance system.
• The hearing system is available only on request.
• The system is a portable loop.
• Staff are trained to use the system.
• This venue does not play background music.
• The type of flooring in walkways and corridors is non slip.
• Lighting levels are medium.

You are on Waiting Room / Area. Skip to the next section.

Waiting Room / Area

• There is a waiting room / area.
• The waiting room / area is 1m (3ft 11in) from the unit entrance.
• There is level access into the waiting room / area.
• There are not doors into the waiting room / area.
• There is room for a wheelchair user to manoeuvre.
• The type of flooring is carpet.
• No chairs are permanently fixed.
• Some chairs with armrests are available.
• No tables are permanently fixed.
• Announcements are in person.
• There is not a television.
• Vending machines are not available.
• There is not a children's play area.
• There is space for an assistance dog to rest.
• Lighting levels are medium.

You are on Consultation / Treatment Room. Skip to the next section.

Consultation / Treatment Room

• There are 3 consultation/treatment rooms available.
• The room surveyed was Consulting Room .
• The consultation / treatment room is 18m (20yd) from the unit entrance .
• There is level access to the consultation / treatment room.
• There are doors into the consultation / treatment room.
• The main doors open away from you (push).
• The doors are double width.
• The doors are heavy.
• The door opening is 132cm (4ft 4in) wide.
• The type of flooring is carpet.
• There is room for a wheelchair user to manoeuvre.
• There is not a bed / couch.
• There is a chair.
• Some chairs are permanently fixed.
• The chair is not adjustable.
• No tables are permanently fixed.
• Lighting levels are medium.

You are on Accessible Toilet. Skip to the next section.

Accessible Toilet

• Accessible toilet facilities are available.

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• Location and Access View
  • The toilet is not for the sole use of disabled people.
  • There is written text and pictorial signage on or near the toilet door.
  • This accessible toilet is located within the waiting area.
  • This accessible toilet is approximately 18m (19yd 2ft) from the main entrance.
  • There is level access to this accessible toilet.
• Features and Dimensions View
  • This is a unisex toilet.
  • A key is not required for the accessible toilet.
  • The door opens outwards.
  • The door is locked by a twist lock.
  • The door is light.
  • The width of the accessible toilet door is 84cm (2ft 9in).
  • The dimensions of the accessible toilet are 190cm x 220cm (6ft 3in x 7ft 3in).
  • The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 125cm (4ft 1in).
  • There is a dropdown rail on the transfer side.
  • There is a flush, however it is not on the transfer side.
  • The tap type is lever.
  • There is a mixer tap.
  • There is an emergency alarm.
  • The emergency pull cord alarm is not fully functional.
  • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
  • Disposal facilities are available in the cubicle.
  • There is a/are female sanitary and waste paper pedal bin disposal units.
  • There is not a flashing fire alarm beacon within the cubicle.
  • There is not a/are not coat hook(s).
• Position of Fixtures View
  • Wall-mounted grab rails are available.
  • As you face the toilet the wall-mounted grab rails are on the right.
  • There is not a shelf within the accessible toilet.
  • There is a mirror.
  • Mirrors are not placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 45cm (1ft 6in).
  • There is not a hand dryer.
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The towel dispenser is not placed higher than 100cm (3ft 3in).
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a soap dispenser.
  • The soap dispenser cannot be reached from seated on the toilet.
  • The height of the soap dispenser is 115cm.
  • There is a wash basin.
  • The wash basin cannot be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • The contrast between the internal door and wall is good.
  • The contrast between the external door and wall is good.
  • The contrast between the dropdown rail(s) and wall is poor.
  • The contrast between the wall-mounted grab rail(s) and wall is poor.
  • The toilet seat colour contrast is poor.
  • The contrast between the walls and floor is good.
  • The lighting levels are medium.
• Baby Changing Facilities View
  • Baby changing facilities are available within this accessible toilet.
  • The height of the baby change table once extended is 90cm (2ft 11in).

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

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• Availability and Location of Standard Toilets View
  • Standard toilets are available.
• Access to Standard Shared Toilet(s) View
  • The unisex toilets are located on the main corridor.
  • Unisex toilets are 15m (16yd) from the unit entrance.
  • Inside the venue, there is level access to the unisex toilet.
  • Lighting levels are medium.
• Comments View
  • There is a handrail available.

You are on Additional Info Health. Skip to the next section.

Additional Info Health

• Disability awareness / equality training can be provided for hospital staff.
• Disability awareness training are provided for staff.
• The most commonly produced documents could be provided in other formats.
• Documents in Braille, large print, audio, different languages and voice recognition CD format can be requested.
• Assistance dogs are allowed in most areas of the hospital.
• Areas with a high risk from infection, such as intensive care and wards should be contacted in advance before accessing with assistance dogs.
• BSL interpreters can be provided on request.
• Language interpreters can be provided on request.
• Staff are Text Relay aware.
• Switchboard staff are Text Relay aware.
• Help with luggage is generally available for inpatients.
• The mobility aids available include mobile hoists, wheelchairs, tri wheel walkers, shower chairs, commodes, walking sticks, walking frames, hoist slings, adjustable beds and crutches.
• There is not a charge for mobility aids.
• Children are welcomed at the venue.
• Portable hearing loops can be provided on request.
• A mobility scooter charging point is not available at the venue.