Access Guide
COVID-19 Information (Lancashire Teaching Hospitals NHS Foundation Trust)
Introduction
- The Health Academy is located within the hospital grounds.
Opening Times
- Monday 08:00 - 17:00.
- Tuesday 08:00 - 17:00.
- Wednesday 08:00 - 17:00.
- Thursday 08:00 - 17:00.
- Friday 08:00 - 17:00.
- Saturday Closed.
- Sunday Closed.
Location
- The venue is situated outside the centre of the city.
- This venue is situated in Preston.
- The venue is not situated on a road which has a steep gradient.
- There is a bus stop within 150m (164yds) of the venue.
- The nearest mainline station is Preston.
Parking
- The venue does have its own car park.
- Parking is not free for all users.
- Parking is not free for Blue Badge holders.
- The car park is located at the side of the building.
- The car park type is open air/surface.
- Parking spaces for Blue Badge holders do not need to be booked in advance.
- There is/are 8 Blue Badge parking bay(s) within the car park.
- The dimensions of the Blue Badge parking bay(s) are 440cm x 500cm (14ft 5in x 16ft 5in).
- The nearest Blue Badge bay is 50m (54yd 2ft) from the main entrance.
- The furthest Blue Badge bay is 68m (74yd 1ft) from the main entrance.
- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is / are uneven surfaces.
- The car park surface is tarmac.
- There is a dropped kerb between the car park and the venue.
- The dropped kerb does not have tactile paving.
- There is not a road to cross between the car park and the entrance.
- The car park does not have a height restriction barrier.
- There is not a designated drop off point.
Parking Charges Update from the Trust
- Up to 30 minutes FREE
- Up to 1 hour £2.50
- Up to 2 hours £3.50
- Up to 4 hours £5.50
- Up to 6 hours £6.00
- Up to 8 hours £8.00
- More than 8 hours £10.00
- The same charges apply to both blue badge holders and other car park users at the majority of hospital trusts in the region.
- Healthcare Travel Costs Scheme (HTCS):
- If you are referred to us for NHS treatment or diagnostic tests by your doctor, dentist or other health professional, you may be able to claim a refund of reasonable travel costs under the Healthcare Travel Costs Scheme (HTCS).
- Free parking is also provided for cancer patients receiving regular treatment, renal patients, parents/guardians of children, intensive care visitors, and families of long stay patients. Exemption letters can be provided by ward managers and will be required when exiting the car parks.
- Dialysis patients can obtain a temporary car parking permit from the Dialysis Unit, allowing parking in the designated car park spaces allocated specifically for dialysis patients.
- Discounted seven day tickets are available to patients and visitors for £30. Information about discounted tickets is displayed at the pay stations and tickets can be purchased from the General Office at both hospitals.
- Drop off points are available on both hospital sites and are clearly signposted.
- Pay stations take both bank cards and cash.
- General Office hours are 09.00 – 16.30, Monday to Friday (excluding bank holidays).
- If you have a query or need advice about parking options and charges please contact :
- General Office, Chorley and South Ribble Hospital 01257 245661
- General Office, Royal Preston Hospital 01772 522528
- Car Parking Office, Royal Preston email [email protected]
Outside Access (Main Entrance)
- This information is for the entrance located at the front of the building.
- There is not level access into the venue.
- The main door(s) open(s) automatically.
- The door(s) is / are double.
- The width of the door opening is 165cm (5ft 5in).
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Second set of doors
View
- There is a second set of doors.
- The door(s) open(s) automatically.
- The door(s) is / are double.
- The width of the door opening is 170cm (5ft 7in).
Level Change (Main Entrance)
- There is a ramp/slope to access this area/service.
- The ramp/slope is located in front of the entrance.
- The ramp/slope is easy.
- The ramp/slope is permanent.
Reception (Main Reception)
- The desk/counter is 7m (7yd 1ft) from the main entrance.
- There is level access to the desk/counter from the entrance.
- The desk/counter is high (110cm+).
- The desk/counter has a low (76cm or lower) section.
- The desk/counter is staffed.
- The lighting levels are bright.
- There is not a hearing assistance system.
- There is sufficient space to write or sign documents on the desk/counter.
Reception (Library)
- The desk/counter is 6m (6yd 1ft) from the library entrance.
- There is level access to the desk/counter from the entrance.
- Level access to the desk/counter is via lift.
- The desk/counter is medium height (77cm - 109cm).
- The desk/counter has a low (76cm or lower) section.
- The desk/counter is staffed.
- The lighting levels are medium.
- There is not a hearing assistance system.
- There is sufficient space to write or sign documents on the desk/counter.
Inside Access
- There is level access to the service(s).
- There is a hearing assistance system.
- The hearing assistance system is available only on request.
- The system is a fixed loop.
- Staff are trained to use the system.
- This venue does not play background music.
- Motorised scooters are allowed in public parts of the venue.
- Wayfinding signage is available.
- No Braille signage is available.
- No tactile signage is available.
- No pictorial signage is available.
- The type of flooring in walkways and corridors is carpet.
- The lighting levels are varied.
Restaurant Bar Internal
- The following information is for the restaurant.
- Once inside, there is level access to the service.
- Full table service is not available.
- Food or drinks are ordered from the counter.
- Food or drinks can be brought to the table.
- There is not a lowered section at the service counter.
- There is ample room for a wheelchair user to manoeuvre.
- Some tables are permanently fixed.
- No chairs are permanently fixed.
- No chairs have armrests.
- The nearest table is 5m (5yd 1ft) from the main entrance.
- The distance between the floor and the lowest table is 69cm (2ft 3in).
- The distance between the floor and the highest table is 90cm (2ft 11in).
- Menus are wall only.
- Menus are not available in Braille.
- Menus are not available in large print.
- Picture menus are not available.
- Menus are clearly written.
- Menus are presented in contrasting colours.
- The type of food served here is hot and cold meals and snacks.
Lecture Hall
- There are designated spaces for wheelchair users.
- Designated seating is located in Row M.
- Wheelchairs are left with the patron.
- A companion may sit with you.
- Companions sit to the side.
- It is 20m (22yd) from the designated seating area to the nearest adapted toilet.
- There is a hearing assistance system.
- The hearing system is a fixed loop.
- Staff are trained to use the hearing system.
- A deposit is not required for the hearing system.
- There is not a wheelchair to borrow.
- Assistance dogs are allowed in the auditorium.
Other Floors
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Steps
View
- The floors which are accessible by stairs are G, 1.
- The stairs are located ahead on entering.
- The stairs are approximately 6m from the main entrance.
- There are 15+ steps between floors.
- The steps are clearly marked.
- The steps are medium (11cm - 17cm).
- The steps do have handrails.
- The steps have a handrail on both sides.
- There is a landing.
- The lighting levels are bright.
Lift
- There is a lift for public use.
- The lift is located to the right on entering.
- The lift is approximately 3m (3yd 10in) from the main entrance.
- The lift is a standard lift.
- The floors which are accessible by this lift are G, 1.
- Staff do not need to be notified for use of the lift.
- The clear door width is 80cm (2ft 7in).
- The dimensions of the lift are 110cm x 210cm (3ft 7in x 6ft 11in).
- There are not separate entry and exit doors in the lift.
- There is not a mirror to aid reversing out of the lift.
- The lift does have a visual floor indicator.
- The lift does have an audible announcer.
- The controls for the lift are within 90cm - 120cm from the floor.
- The lift does not have Braille markings.
- The lift does have tactile markings.
- The lighting level in the lift is medium.
Library
- This library does not have a regular supply of books in Braille.
- This library does not have a regular supply of books in large print.
- This library does not have a regular supply of books in audio format.
- There is not an ordering service.
- The library does have computers with accessible software.
- Auxiliary aids are available for computer users.
- A height adjustable chair is / are available.
Accessible Toilet
- Accessible toilet facilities are available.
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Location and Access
View
- The toilet is not for the sole use of disabled people.
- There is pictorial signage on or near the toilet door.
- This accessible toilet is located to the left on entering just past the reception desk.
- This accessible toilet is approximately 10m (10yd 2ft) from the main entrance.
- There is level access to this accessible toilet.
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Features and Dimensions
View
- This is a unisex toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a lever twist.
- The door is heavy.
- The width of the accessible toilet door is 84cm (2ft 9in).
- The dimensions of the accessible toilet are 175cm x 194cm (5ft 9in x 6ft 4in).
- The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 96cm (3ft 2in).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- There is not a spatula type lever flush.
- The tap type is lever.
- There is a mixer tap.
- There is an emergency alarm.
- The emergency pull cord alarm is fully functional.
- Disposal facilities are available in the cubicle.
- There is a/are female sanitary and waste paper pedal bin disposal units.
- There is a/are coat hook(s).
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Position of Fixtures
View
- Wall-mounted grab rails are available.
- As you face the toilet the wall-mounted grab rails are on the left.
- There is a shelf within the accessible toilet.
- The shelf is not higher than 95cm (3ft 1in).
- There is a mirror.
- Mirrors are not placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 42cm (1ft 5in).
- There is a hand dryer.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is not placed higher than 100cm (3ft 3in).
- There is not a towel dispenser.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a soap dispenser.
- The soap dispenser cannot be reached from seated on the toilet.
- The height of the soap dispenser is 100cm.
- There is a wash basin.
- The wash basin can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
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Colour Contrast and Lighting
View
- The contrast between the internal door and wall is good.
- The contrast between the external door and wall is good.
- The contrast between the dropdown rail(s) and wall is good.
- The contrast between the wall-mounted grab rail(s) and wall is fair.
- The toilet seat colour contrast is poor.
- The contrast between the walls and floor is good.
- The lighting levels are medium.
Standard Toilet(s)
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Availability and Location of Standard Toilets
View
- Standard toilet facilities are available.
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Access to Standard Female and Male Toilet(s)
View
- The female and male toilet facilities that were surveyed are located to the right on entering the building.
- The female and male toilets are approximately 12m (13yd 4in) from the main entrance.
- Inside the venue, there is level access to the female and male toilets.
- An ambulant toilet with wall mounted grab rails is not available.
- Lighting levels are medium.
Additional Info Health
- Disability awareness / equality training can be provided for hospital staff.
- Disability awareness training are provided for staff.
- The most commonly produced documents could be provided in other formats.
- Documents in Braille, large print, audio, different languages and voice recognition CD format can be requested.
- Assistance dogs are allowed in most areas of the hospital.
- Areas with a high risk from infection, such as intensive care and wards should be contacted in advance before accessing with assistance dogs.
- BSL interpreters can be provided on request.
- Language interpreters can be provided on request.
- Staff are Text Relay aware.
- Switchboard staff are Text Relay aware.
- Help with luggage is generally available for inpatients.
- The mobility aids available include mobile hoists, wheelchairs, tri wheel walkers, shower chairs, commodes, walking sticks, walking frames, hoist slings, adjustable beds and crutches.
- There is not a charge for mobility aids.
- Children are welcomed at the venue.
- Portable hearing loops can be provided on request.
- A mobility scooter charging point is not available at the venue.