You are on Introduction. Skip to the next section.

Introduction

• Services / facilities within the building include 9 consultation rooms.

You are on Location. Skip to the next section.

Location

• The venue is situated within the centre of the campus.
• This venue is situated in Central Campus.
• The nearest National Rail station is Lancaster.
• There is a bus stop within 150m (164yds) of the venue.

You are on Opening Times. Skip to the next section.

Opening Times

• Monday 08:00 - 21:00.
• Tuesday 08:00 - 18:30.
• Wednesday 08:00 - 18:30.
• Thursday 08:00 - 18:30.
• Friday 08:00 - 18:30.
• Saturday 08:00 - 12:00.
• Sunday Closed.

You are on Parking. Skip to the next section.

Parking

• The venue does have its own car park.
• Parking is free for all users.
• The car park type is open air/surface.
• Parking spaces for Blue Badge holders cannot booked in advance.
• There is/are 3 Blue Badge parking bay(s) within the car park.
• The dimensions of the Blue Badge parking bay(s) are 365cm x 465cm (11ft 12in x 15ft 3in).

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• Venue Car Park View
  • Designated parking bays are not clearly marked.
  • The nearest Blue Badge bay is 4m (4yd 1ft) from the main entrance.
  • The furthest Blue Badge bay is 11m (12yd 1in) from the main entrance.
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is / are slopes/ramps.
  • The car park surface is tarmac.
  • There is a dropped kerb between the car park and the venue.
  • The dropped kerb does have tactile paving.
  • There is not a road to cross between the car park and the entrance.
  • The car park does not have a height restriction barrier.
  • There is not a designated drop off point.
• Comments View
  • For more information on parking available on campus, please see the University Car Parking Policy.

You are on Outside Access (Main Entrance). Skip to the next section.

Outside Access (Main Entrance)

• This information is for the entrance located at the front of the building.
• There is not level access into the venue.
• The main door(s) open(s) automatically.
• The door(s) is / are single.
• The width of the door opening is 90cm (2ft 11in).

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• Second set of doors View
  • There is a second set of doors.
  • The door(s) open(s) automatically (away from you).
  • The door(s) is / are single.
  • The width of the door opening is 91cm (2ft 12in).
• Comments View
  • The second set of doors are push pad operated to exit.
  • The height of the push pad is 112cm.

You are on Level Change (Main Entrance). Skip to the next section.

Level Change (Main Entrance)

• There is a ramp/slope to access this area/service.
• The ramp/slope is located in front of the entrance.
• The ramp/slope is permanent.

You are on Reception. Skip to the next section.

Reception

• The desk/counter is 4m (4yd 1ft) from the main entrance.
• There is level access to the desk/counter from the entrance.
• The lighting levels are medium.
• The desk/counter is high (110cm+).
• The desk/counter does not have a low (76cm or lower) section.
• The desk/counter is staffed.
• There is a hearing assistance system.
• The type of system is a fixed loop.
• Staff are trained to use the system.

You are on Inside Access. Skip to the next section.

Inside Access

• There is level access to the service(s).
• This venue does play background music.
• Music is played in waiting areas.
• The lighting levels are medium.
• Motorised scooters are welcomed in public parts of the venue.
• Customers can charge scooters or wheelchairs at the venue.

You are on Waiting Room. Skip to the next section.

Waiting Room

• There are 2 waiting rooms on the ground floor, one to the left as you enter the building, one to the right as you enter the building.
• The waiting rooms are both 4m from the main entrance.
• There are seats in the waiting room.
• Some of the seats have armrests.

You are on Consultation Room. Skip to the next section.

Consultation Room

• There are 9 consultation rooms.
• The consultation room surveyed was number 9.
• The consultation room is 9m from the main entrance.
• There is a door to enter the consultation room.
• The door opens away from you (push).
• The door is single.
• The door is heavy.
• The clear door width is 75cm.
• There are chairs.
• One of the chairs has armrests.
• Adjustable chairs are available.
• There is a bench/couch.
• The height is 76cm.
• The length is 182cm.
• There is a privacy curtain.

You are on Treatment Room. Skip to the next section.

Treatment Room

• There are 5 treatment rooms.
• The treatment room surveyed was number 3.
• The treatment room is 16m from the main entrance.
• There is a door to enter the treatment room.
• The door opens away from you (push).
• The door is single.
• The door is heavy.
• The clear door width is 76cm.
• There is a bed/couch.
• The couch is height adjustable.
• The length is 182cm.
• There are chairs.
• The chairs do not have armrests.
• Chairs with armrests are available on request.
• There is a height adjustable chair.

You are on Other Floors. Skip to the next section.

Other Floors

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• Steps View
  • The floors which are accessible by stairs are A-B.
  • The stairs are located to the left of the building, beyond the left hand waiting area.
  • The stairs are approximately 9m from the main entrance.
  • There are 15+ steps between floors.
  • There are manual, light, single doors to access the stairwell on all floors.
  • The lighting levels are medium.
  • The steps are clearly marked.
  • The steps are medium (11cm - 17cm).
  • The steps do have handrails.
  • The steps have a handrail on both sides.
  • There is a landing.

You are on Lift. Skip to the next section.

Lift

• There is a lift for public use.
• The lift is located to the left of the building, beyond the left hand waiting area.
• The lift is a standard lift.
• The floors which are accessible by this lift are A-B.
• Wall mounted information boards are not provided at lift landings.
• There are manual, heavy, single doors to access the lift lobby on all floors.
• The lift is approximately 8m (8yd 2ft) from the main entrance.
• Staff do not need to be notified for use of the lift.
• The clear door width is 80cm (2ft 7in).
• The dimensions of the lift are 110cm x 140cm (3ft 7in x 4ft 7in).
• There are not separate entry and exit doors in the lift.
• There is a mirror to aid reversing out of the lift.
• The lift does have a visual floor indicator.
• The lift does not have an audible announcer.
• The lift does not have a hearing loop system.
• The lift does have Braille markings.
• The lift does have tactile markings.
• The controls for the lift are within 90cm - 120cm from the floor.
• The lighting level in the lift is medium.

You are on Accessible Toilet (Ground Floor). Skip to the next section.

Accessible Toilet (Ground Floor)

• There are accessible toilet facilities within this venue.

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• Location and Access View
  • The toilet is not for the sole use of disabled people.
  • There is pictorial signage on or near the toilet door.
  • This accessible toilet is approximately 7m (7yd 1ft) from the main entrance.
  • This accessible toilet is located in the right hand corridor, beyond the waiting room.
  • There is level access to this accessible toilet.
• Features and Dimensions View
  • This is a unisex toilet.
  • A key is not required for the accessible toilet.
  • The door opens outwards.
  • The door is locked by a lever twist.
  • The width of the accessible toilet door is 85cm (2ft 9in).
  • The door is heavy.
  • The dimensions of the accessible toilet are 133cm x 194cm (4ft 4in x 6ft 4in).
  • There is not a clear 150cm x 150cm manoeuvring space in the accessible toilet.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 65cm (2ft 2in).
  • There is a dropdown rail on the transfer side.
  • There is a flush on the transfer side.
  • The tap type is lever.
  • There is a mixer tap.
  • There is an emergency pull cord alarm in the cubicle.
  • The emergency pull cord alarm is not fully functional.
  • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
  • Disposal facilities are available in the cubicle.
  • There is a/are female sanitary and general domestic waste disposal units.
  • There is not a/are not coat hook(s).
• Position of Fixtures View
  • Wall-mounted grab rails are available.
  • As you face the toilet the wall-mounted grab rails are on the left.
  • There is not a shelf within the accessible toilet.
  • There is a mirror.
  • Mirrors are not placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 48cm (1ft 7in).
  • There is a hand dryer.
  • The hand dryer cannot be reached from seated on the toilet.
  • The hand dryer is placed higher than 100cm (3ft 3in).
  • The height of the hand dryer is 107cm (3ft 6in).
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The towel dispenser is placed higher than 100cm (3ft 3in).
  • The height of the towel dispenser is 141cm (4ft 8in).
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is placed higher than 100cm (3ft 3in).
  • The height of the toilet roll holder is 115cm (3ft 9in).
  • There is a wash basin.
  • The wash basin can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • There is a high colour contrast between the internal door and wall.
  • The contrast between the external door and wall is good.
  • The contrast between the wall-mounted grab rail(s) and wall is poor.
  • There is a fair colour contrast between the dropdown rail(s) and wall.
  • The toilet seat colour contrast is poor.
  • The contrast between the walls and floor is fair.
  • The lighting levels are medium.
• Comments View
  • There is a baby change facility in the accessible toilet.
  • The height of the baby change when extended is 86cm.
  • The accessible toilets are also used as the female and male standard toilets.

You are on Accessible Toilet (First Floor). Skip to the next section.

Accessible Toilet (First Floor)

• There are accessible toilet facilities within this venue.

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• Location and Access View
  • The toilet is not for the sole use of disabled people.
  • There is pictorial signage on or near the toilet door.
  • This accessible toilet is approximately 8m (8yd 2ft) from the lift.
  • This accessible toilet is located on the first floor, in the corridor to the right behind the waiting area.
  • There is level access to this accessible toilet.
• Features and Dimensions View
  • This is a unisex toilet.
  • A key is not required for the accessible toilet.
  • The door opens outwards.
  • The door is locked by a lever twist.
  • The width of the accessible toilet door is 85cm (2ft 9in).
  • The door is heavy.
  • The dimensions of the accessible toilet are 141cm x 220cm (4ft 8in x 7ft 3in).
  • There is not a clear 150cm x 150cm manoeuvring space in the accessible toilet.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 75cm (2ft 6in).
  • There is a dropdown rail on the transfer side.
  • There is a flush, however it is not on the transfer side.
  • The tap type is lever.
  • There is a mixer tap.
  • There is an emergency pull cord alarm in the cubicle.
  • The emergency pull cord alarm is not fully functional.
  • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
  • Disposal facilities are available in the cubicle.
  • There is a/are open waste paper bin disposal units.
  • There is not a/are not coat hook(s).
• Position of Fixtures View
  • Wall-mounted grab rails are available.
  • As you face the toilet the wall-mounted grab rails are on the right.
  • There is not a shelf within the accessible toilet.
  • There is a mirror.
  • Mirrors are not placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 48cm (1ft 7in).
  • There is a hand dryer.
  • The hand dryer cannot be reached from seated on the toilet.
  • The hand dryer is placed higher than 100cm (3ft 3in).
  • The height of the hand dryer is 107cm (3ft 6in).
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The towel dispenser is placed higher than 100cm (3ft 3in).
  • The height of the towel dispenser is 125cm (4ft 1in).
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is placed higher than 100cm (3ft 3in).
  • The height of the toilet roll holder is 106cm (3ft 6in).
  • There is a wash basin.
  • The wash basin can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • There is a high colour contrast between the internal door and wall.
  • The contrast between the external door and wall is good.
  • The contrast between the wall-mounted grab rail(s) and wall is fair.
  • There is a good colour contrast between the dropdown rail(s) and wall.
  • The toilet seat colour contrast is poor.
  • The contrast between the walls and floor is good.
  • The lighting levels are medium.
• Comments View
  • The accessible toilets are also used as the female and male standard toilets.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

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• Availability and Location of Standard Toilets View
  • Standard toilet facilities are not available.

You are on Additional Info. Skip to the next section.

Additional Info

• Staff do receive disability awareness / equality training.
• Staff do receive deaf awareness training.
• Documents can be requested in Braille.
• Documents can be requested in large print.
• A member of staff trained in BSL skills is not normally on duty.
• This service can be requested.
• Staff are not Text Relay aware.
• Home visits / services are available.