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Medical Centre

Bailrigg, Lancaster, Lancashire, LA1 4ZP

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Access Guide

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Introduction

  • Services / facilities within the building include 9 consultation rooms.

Location

  • The venue is situated within the centre of the campus.
  • This venue is situated in Central Campus.
  • The nearest National Rail station is Lancaster.
  • There is a bus stop within 150m (164yds) of the venue.

Opening Times

  • Monday 08:00 - 21:00.
  • Tuesday 08:00 - 18:30.
  • Wednesday 08:00 - 18:30.
  • Thursday 08:00 - 18:30.
  • Friday 08:00 - 18:30.
  • Saturday 08:00 - 12:00.
  • Sunday Closed.

Parking

  • The venue does have its own car park.
  • Venue Car Park View
    • Parking is free for all users.
    • The car park is located in front of the building.
    • The car park type is open air/surface.
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
    • There is/are 3 Blue Badge parking bay(s) within the car park.
    • The dimensions of the Blue Badge parking bay(s) are 365cm x 465cm (11ft 12in x 15ft 3in).
    • Designated parking bays are not clearly marked.
    • The nearest Blue Badge bay is 4m (4yd 1ft) from the main entrance.
    • The furthest Blue Badge bay is 11m (12yd 1in) from the main entrance.
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is / are slopes/ramps.
    • The car park surface is tarmac.
    • There is a dropped kerb between the car park and the venue.
    • The dropped kerb does have tactile paving.
    • There is not a road to cross between the car park and the entrance.
    • The car park does not have a height restriction barrier.
    • There is not a designated drop off point.
  • Comments View

Outside Access (Main Entrance)

  • This information is for the entrance located at the front of the building.
  • There is not level access into the venue.
  • The main door(s) open(s) automatically.
  • The door(s) is / are single.
  • The width of the door opening is 90cm (2ft 11in).
  • Second set of doors View
    • There is a second set of doors.
    • The door(s) open(s) automatically (away from you).
    • The door(s) is / are single.
    • The width of the door opening is 91cm (2ft 12in).
  • Comments View
    • The second set of doors are push pad operated to exit.
    • The height of the push pad is 112cm.

Level Change (Main Entrance)

  • There is a ramp/slope to access this area/service.
  • The ramp/slope is located in front of the entrance.
  • The ramp/slope is easy.
  • The ramp/slope is permanent.

Reception

  • The desk/counter is 4m (4yd 1ft) from the main entrance.
  • There is level access to the desk/counter from the entrance.
  • The lighting levels are medium.
  • The desk/counter is high (110cm+).
  • The desk/counter does not have a low (76cm or lower) section.
  • The desk/counter is staffed.
  • There is a hearing assistance system.
  • The type of system is a fixed loop.
  • Staff are trained to use the system.

Inside Access

  • There is level access to the service(s).
  • This venue does play background music.
  • Music is played in waiting areas.
  • The lighting levels are medium.
  • Motorised scooters are allowed in public parts of the venue.
  • Customers can charge scooters or wheelchairs at the venue.

Waiting Room

  • There are 2 waiting rooms on the ground floor, one to the left as you enter the building, one to the right as you enter the building.
  • The waiting rooms are both 4m from the main entrance.
  • There are seats in the waiting room.
  • Some of the seats have armrests.

Consultation Room

  • There are 9 consultation rooms.
  • The consultation room surveyed was number 9.
  • The consultation room is 9m from the main entrance.
  • There is a door to enter the consultation room.
  • The door opens away from you (push).
  • The door is single.
  • The door is heavy.
  • The clear door width is 75cm.
  • There are chairs.
  • One of the chairs has armrests.
  • Adjustable chairs are available.
  • There is a bench/couch.
  • The height is 76cm.
  • The length is 182cm.
  • There is a privacy curtain.

Treatment Room

  • There are 5 treatment rooms.
  • The treatment room surveyed was number 3.
  • The treatment room is 16m from the main entrance.
  • There is a door to enter the treatment room.
  • The door opens away from you (push).
  • The door is single.
  • The door is heavy.
  • The clear door width is 76cm.
  • There is a bed/couch.
  • The couch is height adjustable.
  • The length is 182cm.
  • There are chairs.
  • The chairs do not have armrests.
  • Chairs with armrests are available on request.
  • There is a height adjustable chair.

Other Floors

  • Steps View
    • The floors which are accessible by stairs are A-B.
    • The stairs are located to the left of the building, beyond the left hand waiting area.
    • The stairs are approximately 9m from the main entrance.
    • There are 15+ steps between floors.
    • There are manual, light, single doors to access the stairwell on all floors.
    • The lighting levels are medium.
    • The steps are clearly marked.
    • The steps are medium (11cm - 17cm).
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • There is a landing.

Lift

  • There is a lift for public use.
  • The lift is located to the left of the building, beyond the left hand waiting area.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are A-B.
  • Wall mounted information boards are not provided at lift landings.
  • There are manual, heavy, single doors to access the lift lobby on all floors.
  • The lift is approximately 8m (8yd 2ft) from the main entrance.
  • Staff do not need to be notified for use of the lift.
  • The clear door width is 80cm (2ft 7in).
  • The dimensions of the lift are 110cm x 140cm (3ft 7in x 4ft 7in).
  • There are not separate entry and exit doors in the lift.
  • There is a mirror to aid reversing out of the lift.
  • The lift does have a visual floor indicator.
  • The lift does not have an audible announcer.
  • The lift does not have a hearing loop system.
  • The lift does have Braille markings.
  • The lift does have tactile markings.
  • The controls for the lift are within 90cm - 120cm from the floor.
  • The lighting level in the lift is medium.

Accessible Toilet (Ground Floor)

  • There are accessible toilet facilities within this venue.
  • Location and Access View
    • The toilet is not for the sole use of disabled people.
    • There is pictorial signage on or near the toilet door.
    • This accessible toilet is approximately 7m (7yd 1ft) from the main entrance.
    • This accessible toilet is located in the right hand corridor, beyond the waiting room.
    • There is level access to this accessible toilet.
  • Features and Dimensions View
    • This is a unisex toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a lever twist.
    • The width of the accessible toilet door is 85cm (2ft 9in).
    • The door is heavy.
    • The dimensions of the accessible toilet are 133cm x 194cm (4ft 4in x 6ft 4in).
    • There is not a clear 150cm x 150cm manoeuvring space in the accessible toilet.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 65cm (2ft 2in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is an emergency pull cord alarm in the cubicle.
    • The emergency pull cord alarm is not fully functional.
    • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
    • Disposal facilities are available in the cubicle.
    • There is a/are female sanitary and general domestic waste disposal units.
    • There is not a/are not coat hook(s).
  • Position of Fixtures View
    • Wall-mounted grab rails are available.
    • As you face the toilet the wall-mounted grab rails are on the left.
    • There is not a shelf within the accessible toilet.
    • There is a mirror.
    • Mirrors are not placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is placed higher than 100cm (3ft 3in).
    • The height of the hand dryer is 107cm (3ft 6in).
    • There is a towel dispenser.
    • The towel dispenser cannot be reached from seated on the toilet.
    • The towel dispenser is placed higher than 100cm (3ft 3in).
    • The height of the towel dispenser is 141cm (4ft 8in).
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is placed higher than 100cm (3ft 3in).
    • The height of the toilet roll holder is 115cm (3ft 9in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the internal door and wall is good.
    • The contrast between the external door and wall is good.
    • The contrast between the wall-mounted grab rail(s) and wall is poor.
    • The contrast between the dropdown rail(s) and wall is fair.
    • The toilet seat colour contrast is poor.
    • The contrast between the walls and floor is fair.
    • The lighting levels are medium.
  • Comments View
    • There is a baby change facility in the accessible toilet.
    • The height of the baby change when extended is 86cm.
    • The accessible toilets are also used as the female and male standard toilets.

Accessible Toilet (First Floor)

  • There are accessible toilet facilities within this venue.
  • Location and Access View
    • The toilet is not for the sole use of disabled people.
    • There is pictorial signage on or near the toilet door.
    • This accessible toilet is approximately 8m (8yd 2ft) from the lift.
    • This accessible toilet is located on the first floor, in the corridor to the right behind the waiting area.
    • There is level access to this accessible toilet.
  • Features and Dimensions View
    • This is a unisex toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a lever twist.
    • The width of the accessible toilet door is 85cm (2ft 9in).
    • The door is heavy.
    • The dimensions of the accessible toilet are 141cm x 220cm (4ft 8in x 7ft 3in).
    • There is not a clear 150cm x 150cm manoeuvring space in the accessible toilet.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 75cm (2ft 6in).
    • There is a dropdown rail on the transfer side.
    • There is a flush, however it is not on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is an emergency pull cord alarm in the cubicle.
    • The emergency pull cord alarm is not fully functional.
    • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
    • Disposal facilities are available in the cubicle.
    • There is a/are open waste paper bin disposal units.
    • There is not a/are not coat hook(s).
  • Position of Fixtures View
    • Wall-mounted grab rails are available.
    • As you face the toilet the wall-mounted grab rails are on the right.
    • There is not a shelf within the accessible toilet.
    • There is a mirror.
    • Mirrors are not placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is placed higher than 100cm (3ft 3in).
    • The height of the hand dryer is 107cm (3ft 6in).
    • There is a towel dispenser.
    • The towel dispenser cannot be reached from seated on the toilet.
    • The towel dispenser is placed higher than 100cm (3ft 3in).
    • The height of the towel dispenser is 125cm (4ft 1in).
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is placed higher than 100cm (3ft 3in).
    • The height of the toilet roll holder is 106cm (3ft 6in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the internal door and wall is good.
    • The contrast between the external door and wall is good.
    • The contrast between the wall-mounted grab rail(s) and wall is fair.
    • The contrast between the dropdown rail(s) and wall is good.
    • The toilet seat colour contrast is poor.
    • The contrast between the walls and floor is good.
    • The lighting levels are medium.
  • Comments View
    • The accessible toilets are also used as the female and male standard toilets.

Standard Toilet(s)

Additional Info

  • Staff do receive disability awareness / equality training.
  • Staff do receive deaf awareness training.
  • Documents can be requested in Braille.
  • Documents can be requested in large print.
  • A member of staff trained in BSL skills is not normally on duty.
  • This service can be requested.
  • Staff are not Text Relay aware.
  • Home visits / services are available.