Access Guide
COVID-19 Information (Lancaster University)
Introduction
- Services / facilities within the building include offices, porters lodge, junior common room, The Winning Post Bar, food court and Brandigg Room.
Location
- The venue is situated within the centre of the campus.
- This venue is situated in South West Campus.
- The nearest National Rail station is Lancaster.
- There is a bus stop within 150m (164yds) of the venue.
Parking
- The venue does have its own car park.
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Venue Car Park
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- Parking is not free for all users.
- Parking is free for Blue Badge holders.
- The car park is located on Cartmel West Avenue, between the residences.
- The car park type is open air/surface.
- Parking spaces for Blue Badge holders do not need to be booked in advance.
- There is/are 2 Blue Badge parking bay(s) within the car park.
- The dimensions of the Blue Badge parking bay(s) are 486cm x 605cm (15ft 11in x 19ft 10in).
- Designated parking bays are clearly marked.
- The nearest Blue Badge bay is 58m (63yd 1ft) from the Food Court and Bar Entrance.
- The furthest Blue Badge bay is 65m (71yd 3in) from the Food Court and Bar Entrance.
- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is / are slopes/ramps.
- The car park surface is tarmac.
- There is a dropped kerb between the car park and the venue.
- The dropped kerb does not have tactile paving.
- There is not a road to cross between the car park and the entrance.
- The car park does not have a height restriction barrier.
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On Street Parking and Drop-off Details.
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- There is not a designated drop off point.
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Comments
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- For more information on parking available on campus, please see the University Car Parking Policy.
Outside Access (Porters Lodge and Office Entrance)
- This information is for the entrance located at the front right of the building.
- There is level access into the venue.
- The main door(s) open(s) towards you (pull).
- The door(s) is / are single.
- The door(s) is / are permanently held open.
- The width of the door opening is 77cm (2ft 6in).
Outside Access (Food Court and Bar Entrance)
- This information is for the entrance located at the front of the building.
- There is not level access into the venue.
- The main door(s) open(s) towards you (pull).
- The door(s) is / are double.
- The door(s) is / are heavy.
- The width of the door opening is 174cm (5ft 9in).
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Second set of doors
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- There is a second set of doors.
- The door(s) open(s) towards you (pull).
- The door(s) is / are double.
- The door(s) is / are heavy.
- The width of the door opening is 172cm (5ft 8in).
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Comments
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- There is a similar entrance located at the rear of the food court (photographs 4-6).
- Note to proof reader: auto doors were not in operation and were locked at the time of the survey and so have been removed from the guide.
Level Change (Food Court and Bar Entrances)
- There is a ramp/slope to access this area/service.
- The ramp/slope does bypass the step(s).
- The ramp/slope is located to the left side of the path leading to the entrance.
- The ramp/slope is easy.
- The ramp/slope is permanent.
- There is a level landing at the top of the ramp/slope.
- The ramp does have handrails.
- The handrails are on the right going up.
- There is a/are step(s) to access this area/service.
- The step(s) is/are located in front of the entrance.
- There is/are 1 step(s) to the area/service.
- There is not tactile paving at the top and bottom of the steps.
- The step(s) is/are not clearly marked.
- The step(s) is/are medium height (11cm - 17cm).
- There is a/are handrail(s) at the step(s).
- The handrail(s) is/are on the left going up.
Level Change (Food Court and Bar Rear Entrance)
- There is a/are step(s) to access this area/service.
- The step(s) is/are located on the path leading to the entrance.
- There is/are 5 step(s) to the area/service.
- There is tactile paving at the top and bottom of the steps.
- The step(s) is/are clearly marked.
- The step(s) is/are deep (18cm+).
- There is a/are handrail(s) at the step(s).
- The handrail(s) is/are on both sides.
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Comments
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- There are handrails located at intervals of 172cm.
- There are bollards in front of the steps.
- The minimum width between the bollards is 169cm.
Outside Access (JCR Entrance)
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Entrance
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- This information is for the entrance located at the front left of the building, at the top of the food court and bar entrance ramp.
- There is ramped/sloped or stepped access at this entrance.
- The main door(s) open(s) towards you (pull).
- The door(s) is / are double.
- The door(s) is / are heavy.
- The width of the door opening is 156cm (5ft 1in).
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Second Set of Doors
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- There is a second set of doors.
- The door(s) open(s) towards you (pull).
- The door(s) is / are double.
- The door(s) is / are heavy.
- The width of the door opening is 166cm (5ft 5in).
Reception (Porters Lodge)
- The desk/counter is 3m (3yd 10in) from the porters lodge and office entrance.
- There is level access to the desk/counter from the entrance.
- The lighting levels are medium.
- The desk/counter is medium height (77cm - 109cm).
- The desk/counter does not have a low (76cm or lower) section.
- The desk/counter is staffed.
- There is not a hearing assistance system.
Inside Access (Cartmel College)
- There is level access to the service(s).
- There is not a hearing assistance system.
- This venue does play background music.
- Music is played in the bar.
- The lighting levels are varied.
- Motorised scooters are allowed in public parts of the venue.
- Customers can charge scooters or wheelchairs at the venue.
Restaurant Bar Internal (The Winning Post)
- The following information is for the bar.
- Once inside, there is level access to the service.
- Food is available from the bar.
- Full table service is not available.
- Food or drinks are ordered from the counter.
- Food or drinks can be brought to the table.
- There is not a lowered section at the service counter.
- There is ample room for a wheelchair user to manoeuvre.
- No tables are permanently fixed.
- Some chairs are permanently fixed.
- Some chairs have armrests.
- The nearest table is 4m (4yd 1ft) from the food court and bar entrance.
- The distance between the floor and the lowest table is 47cm (1ft 7in).
- The distance between the floor and the highest table is 75cm (2ft 6in).
- Menus are hand held only.
- Menus are not available in Braille.
- Menus are not available in large print.
- Picture menus are not available.
- Menus are clearly written.
- Menus are presented in contrasting colours.
- The type of food served here is main meals and snacks.
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Comments
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- The majority of the tables are 75cm high.
- There are two similar counters, one for the bar (photograph 1) and one for the cafe (photograph 2).
Restaurant Bar Internal (Food Court)
- The following information is for the refectory.
- Once inside, there is level access to the service.
- Full table service is not available.
- Food or drinks are ordered from the counter.
- Food or drinks can be brought to the table.
- There is a lowered section at the service counter.
- There is ample room for a wheelchair user to manoeuvre.
- No tables are permanently fixed.
- No chairs are permanently fixed.
- No chairs have armrests.
- The nearest table is 4m (4yd 1ft) from the food court and bar entrance.
- The distance between the floor and the lowest table is 68cm (2ft 3in).
- The distance between the floor and the highest table is 72cm (2ft 4in).
- The type of food served here is main meals and snacks.
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Comments
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- The majority of the tables are 74cm high.
- There are some picnic tables with attached benches.
- There is space for a wheelchair user to sit at the side of the picnic tables.
- There are vending machines in the JCR.
- The buttons on the right hand vending machine are between 103cm and 113cm from the floor.
- The coin slot is 120cm from the floor.
- The coin return is 53cm from the floor.
- The top of the vending dispenser slot is 44cm from the floor.
- The buttons on the left hand vending machine are between 121cm and 136cm from the floor.
- The coin slot is 102cm from the floor.
- The coin return is 49cm from the floor.
- The vending dispenser slot is 39cm from the floor.
Eating and Drinking (JCR)
- The following information is for the bar.
- Food or drinks are ordered from the service counter.
- Food or drinks can be brought to the table.
- There is not a lowered section at the counter.
- No tables are permanently fixed.
- No chairs are permanently fixed.
- Some chairs have armrests.
- The nearest table is 3m (3yd 10in) from the JCR entrance.
- The standard height for tables is 73cm.
- There is ample room for a wheelchair user to manoeuvre.
- Plastic / takeaway cups are available.
- Drinking straws are available.
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Comments
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- There are pool tables, table football, air hockey and darts facilities in the JCR.
- There is a vending machine in the JCR.
- The buttons on the vending machine are between 103cm and 113cm from the floor.
- The coin slot is 120cm from the floor.
- The coin return is 53cm from the floor.
- The top of the vending dispenser slot is 44cm from the floor.
Outside Access (House 53 - Holker - Entrance)
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Entrance
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- This information is for the entrance located at the front of House 53 - Holker.
- There is ramped/sloped or stepped access at this entrance.
- The intercom is not in a suitable position to allow wheelchair users to gain access.
- The intercom is at a height of 132cm.
- A key fob is required for access at this entrance.
- The card reader/lock is not in a suitable position to allow wheelchair users to gain access.
- The main door(s) open(s) towards you (pull).
- The door(s) is / are single.
- The door(s) is / are heavy.
- The width of the door opening is 81cm (2ft 8in).
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Ramp/Slope
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- There is a ramp/slope at this entrance.
- The ramp/slope is located in front of the entrance.
- The ramp or slope does bypass the step(s).
- The ramp/slope gradient is easy.
- The ramp is permanent.
- There is not a level landing at the top of the ramp.
- The ramp does not have handrails.
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Step(s)
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- There is a / are step(s) at this entrance.
- The step(s) is / are located to the right as you face the entrance.
- There is / are 4 step(s) to access the entrance.
- There is tactile paving at the top and bottom of the step(s).
- The step(s) is / are clearly marked.
- The step(s) is / are medium (11cm - 17cm).
- The steps do have handrails.
- The handrails are on both sides.
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Comments
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- The height of the key fob is 114cm.
Accommodation (House 53 - Holker)
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Location of Accessible Accommodation
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- This information refers to House 53 - Holker.
- The accessible facilities are located on the ground floor.
- There is level access from an accessible entrance.
- The room number viewed was A10.
- The width of the door to the room is 77cm (2ft 6in).
- The dimensions of the clear floor space are 273cm x 152cm (8ft 11in x 4ft 12in).
- The bed is 58cm (1ft 11in) high.
- The measurement between the bed base and floor is 0cm ().
- Light switches are within 120cm (4ft) from floor level.
- There is not a functional emergency alarm in the room.
- It is tied up and out of reach (higher than 10cm (4") from floor).
- Assistance dogs are welcome to stay with residents in accessible accommodation.
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Accessible Bathroom
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- The information relates to the ensuite.
- The dimensions of the bathroom are 203cm x 222cm (6ft 8in x 7ft 3in).
- The door opens outwards.
- The width of the door to the bathroom is 86cm (2ft 10in).
- The door weight is heavy.
- There is not a functional emergency alarm in the bathroom.
- It is tied up and out of reach (higher than 10cm (4") from floor).
- The door is locked by a (no lock).
- The height of the toilet seat above floor level is 49cm (1ft 7in).
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm in height.
- There is a wash basin.
- The wash basin can be reached from seated on the toilet.
- The height of the wash basin is 71cm (2ft 4in).
- There is a mixer tap.
- The tap type is lever.
- There is a lateral transfer space.
- The measurement of lateral transfer space is 130cm (4ft 3in).
- As you face the toilet pan the transfer space is on the right.
- There is a dropdown rail on the transfer side.
- There is not a flush on the transfer side.
- Wall mounted grab rails are available.
- As you face the toilet pan the wall mounted grab rails are on both sides.
- There are mirrors.
- The mirrors are not placed at a lower level or at an angle for ease of use.
- Disposal facilities are not available.
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Bath and Shower
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- There is not a bath.
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Wheel In Shower
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- There is a wheel in shower.
- The shower head height is adjustable.
- The type of shower controls used are twist/turn.
- The shower seat is flip down.
- The shower seat height is 53cm (1ft 9in).
- There are handrails available.
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Colour contrast and lighting in accessible rooms
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- The colour contrast between the external room door and wall is good.
- The colour contrast between the walls and floor is good.
- The colour contrast between the internal room door and wall is good.
- The colour contrast between external ensuite / bathroom door and wall is poor.
- The lighting levels are adjustable.
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Colour contrast and lighting in accessible bathroom
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- The colour contrast between the internal bathroom door and wall is poor.
- The colour contrast between the walls and floor in the bathroom is poor.
- The colour contrast between the drop down rails and wall is good.
- The colour contrast between the grab rails and wall is good.
- Lighting levels are medium.
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Auxiliary Aids - General
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- Some of the rooms have auxiliary aids for people with sensory impairments.
- Available auxiliary aids include flashing alarms.
- Flashing fire alarms are in rooms.
- The accommodation does provide other auxiliary aids for people with mobility impairments.
- Available mobility auxiliary aids include ceiling tracking hoists are available.
- Assistance dogs are welcome to stay with residents in standard rooms.
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Ground Floor Rooms
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- Ground floor rooms do have level access.
- Rooms are located throughout the ground floor.
- Adjoining rooms are not available.
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Standard Rooms on Other Floors
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- There are standard rooms on other floors.
- The other floors can be accessed by lift.
- There is level access to standard rooms on other floors.
- Adjoining rooms are not available.
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Comments
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- The contrast between the shower drop down rails and wall is poor.
Other Floors (House 53 - Holker)
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Steps
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- The floors which are accessible by stairs are G-1-2-3.
- The stairs are located ahead as you enter the building.
- The stairs are approximately 4m from the main entrance.
- There are 15+ steps between floors.
- There are manual, heavy, single doors to access the stairwell on all floors.
- The lighting levels are medium.
- The steps are clearly marked.
- The steps are medium (11cm - 17cm).
- The steps do have handrails.
- The steps have a handrail on both sides.
- There is a landing.
Lift (House 53 - Holker)
- There is a lift for public use.
- The lift is located in the flat foyer.
- The lift is a standard lift.
- The floors which are accessible by this lift are G-1-2-3.
- Wall mounted information boards are not provided at lift landings.
- There are manual, heavy, single doors to access the lift lobby on all floors.
- The lift is approximately 7m (7yd 1ft) from the main entrance.
- Staff do not need to be notified for use of the lift.
- The clear door width is 80cm (2ft 7in).
- The dimensions of the lift are 136cm x 140cm (4ft 6in x 4ft 7in).
- There are not separate entry and exit doors in the lift.
- There is not a mirror to aid reversing out of the lift.
- The lift does have a visual floor indicator.
- The lift does have an audible announcer.
- The lift does not have a hearing loop system.
- The lift does have Braille markings.
- The lift does have tactile markings.
- The controls for the lift are not within 90cm - 120cm from the floor.
- The controls are 112cm - 130cm from the floor.
- The lighting level in the lift is medium.
Accessible Toilet (Offices and Food Court)
- There are accessible toilet facilities within this venue.
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Location and Access
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- The toilet is not for the sole use of disabled people.
- There is pictorial signage on or near the toilet door.
- This accessible toilet is approximately 18m (19yd 2ft) from the porters lodge and offices entrance.
- This accessible toilet is located to the rear of the main corridor of the porters lodge and offices area.
- There is level access to this accessible toilet.
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Features and Dimensions
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- This is a unisex toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a lever twist.
- The width of the accessible toilet door is 87cm (2ft 10in).
- The door is heavy.
- The dimensions of the accessible toilet are 139cm x 236cm (4ft 7in x 7ft 9in).
- There is not a clear 150cm x 150cm manoeuvring space in the accessible toilet.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 90cm (2ft 11in).
- There is a dropdown rail on the transfer side.
- There is a flush, however it is not on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- There is an emergency pull cord alarm in the cubicle.
- The emergency pull cord alarm is fully functional.
- Disposal facilities are available in the cubicle.
- There is a/are female sanitary, non-infectious waste and open waste paper bin disposal units.
- There is a/are coat hook(s).
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Position of Fixtures
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- Wall-mounted grab rails are available.
- As you face the toilet the wall-mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There is a mirror.
- Mirrors are not placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 48cm (1ft 7in).
- There is a hand dryer.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is not placed higher than 100cm (3ft 3in).
- There is not a towel dispenser.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a wash basin.
- The wash basin can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
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Colour Contrast and Lighting
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- The contrast between the internal door and wall is good.
- The contrast between the external door and wall is good.
- The contrast between the wall-mounted grab rail(s) and wall is poor.
- The contrast between the dropdown rail(s) and wall is poor.
- The toilet seat colour contrast is poor.
- The contrast between the walls and floor is good.
- The lighting levels are medium.
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Comments
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- The accessible toilet can also be accessed from the Food Court.
- There is not level access from the food court.
- There is a baby change unit within the accessible toilet cubicle.
- The height of the baby change when extended is 85cm.
Level Change (Food Court to Toilets)
- There is a ramp/slope to access this area/service.
- The ramp/slope is located at the front right of the food court, leading to the food court and offices toilets.
- The ramp/slope is easy.
- The ramp/slope is permanent.
- There is not a level landing at the top of the ramp/slope.
- The ramp does have handrails.
- The handrails are on the right going up.
- The width of the ramp/slope is 144cm (4ft 9in).
Accessible Toilet (The Winning Post)
- There are accessible toilet facilities within this venue.
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Location and Access
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- The toilet is not for the sole use of disabled people.
- There is pictorial signage on or near the toilet door.
- This accessible toilet is approximately 10m (10yd 2ft) from the food court and bar entrance.
- This accessible toilet is located to the left as you enter the food court and bar entrance, in the bar area.
- There is level access to this accessible toilet.
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Features and Dimensions
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- This is a unisex toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a twist lock.
- The width of the accessible toilet door is 87cm (2ft 10in).
- The door is heavy.
- The dimensions of the accessible toilet are 140cm x 200cm (4ft 7in x 6ft 7in).
- There is not a clear 150cm x 150cm manoeuvring space in the accessible toilet.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 78cm (2ft 7in).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- There is an emergency pull cord alarm in the cubicle.
- The emergency pull cord alarm is not fully functional.
- The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
- Disposal facilities are available in the cubicle.
- There is a/are female sanitary and open waste paper bin disposal units.
- There is a/are coat hook(s).
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Position of Fixtures
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- Wall-mounted grab rails are available.
- As you face the toilet the wall-mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There is a mirror.
- Mirrors are not placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 47cm (1ft 7in).
- There is a hand dryer.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is not placed higher than 100cm (3ft 3in).
- There is not a towel dispenser.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a wash basin.
- The wash basin can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
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Colour Contrast and Lighting
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- The contrast between the internal door and wall is good.
- The contrast between the external door and wall is good.
- The contrast between the wall-mounted grab rail(s) and wall is poor.
- The contrast between the dropdown rail(s) and wall is poor.
- The toilet seat colour contrast is poor.
- The contrast between the walls and floor is good.
- The lighting levels are medium.
Standard Toilet(s) (Cartmel College)
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Availability and Location of Standard Toilets
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- Standard toilet facilities are available.
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Access to Standard Female Toilet(s)
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- The female toilet facilities that were surveyed are located to the left as you enter the food court and bar entrance, in The Winning Post.
- The female toilet(s) is/are approximately 11m (12yd 1in) from the food court and bar entrance.
- Inside the venue, there is level access to the female toilet(s).
- Lighting levels are medium.
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Access to Standard Male Toilet(s)
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- The male toilet facilities that were surveyed are located ahead as you enter the JCR entrance.
- The male toilet(s) is/are approximately 5m (5yd 1ft) from the JCR entrance.
- Inside the venue, there is level access to the male toilet(s).
- Lighting levels are medium.
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Comments
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- There are additional male and female standard toilets located at the end of the main corridor in the porters lodge and offices area.
Additional Info
- Staff do receive disability awareness / equality training.
- Documents can be requested in Braille.
- Documents can be requested in large print.
- A member of staff trained in BSL skills is not generally on duty.
- This service can be requested.